# Black screen when opening apps **URL:** \ **Category:** Ask for Help\ **Created:** [December 8, 2025, 5:55am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659 "2025-12-08T05:55:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![MattGlides](https://avatars.discourse-cdn.com/v4/letter/m/53a042/32.png) [@MattGlides](https://community.glideapps.com/u/MattGlides)\ **Post date:** [December 8, 2025, 5:55am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/1 "2025-12-08T05:55:24Z")
Clients have been complaining today for the first time in 2 years that some of their apps are just showing a black screen when they open them, thankfully it still works in Microsoft Edge and other browsers, however most of them only want to use chrome and its where they originally downloaded it from. Has anyone experienced this and is there an easy fix? ---
**Author:** ![KayleighOliver](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kayleigholiver/32/80677_2.png) [@KayleighOliver](https://community.glideapps.com/u/KayleighOliver)\ **Post date:** [December 8, 2025, 9:07am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/2 "2025-12-08T09:07:29Z")
I’ve noticed this on three apps I have and even when opening the Community. Luckily, after closing and reopening the app it seems fine. I would report this though if you have client apps that are critical ---
**Author:** ![Carbonsquare](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/carbonsquare/32/55224_2.png) [@Carbonsquare](https://community.glideapps.com/u/Carbonsquare)\ **Post date:** [December 8, 2025, 10:01pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/3 "2025-12-08T22:01:18Z")
Were seeing this on ALL of our apps when opening on Android phones. Works fine on iPhones. What is going on Glide Team? **UPDATE:** For some reason we had to remove the old install and re-install it to our phones (Android). That can’t be the resolve for all of our Users of our production apps. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 8, 2025, 11:53pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/4 "2025-12-08T23:53:47Z")
Do you still see this now? I would suggest submitting a ticket. ---
**Author:** ![idtt\_nguyenvatlieu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/idtt_nguyenvatlieu/32/93332_2.png) [@idtt\_nguyenvatlieu](https://community.glideapps.com/u/idtt_nguyenvatlieu)\ **Post date:** [December 9, 2025, 1:56pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/5 "2025-12-09T13:56:26Z")
Chào anh, 1 vài khách hàng của em vẫn phản hồi là bị treo đen khi truy cập phần mềm và e phải gỡ cài đặt và cài lại mới truy cập vào được. ---
**Author:** ![jb\_1mprove](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jb_1mprove/32/92375_2.png) [@jb\_1mprove](https://community.glideapps.com/u/jb_1mprove)\ **Post date:** [December 9, 2025, 6:06pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/6 "2025-12-09T18:06:48Z")
One of my users had this as well last week. Close the app (and Quit!!), then restart and that should probably fix it (worked for my user) without the need for a reinstall ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 10, 2025, 1:40am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/8 "2025-12-10T01:40:42Z")
I’m asking the team if they know what the reason is for this behavior. ---
**Author:** ![Myles\_Chaput](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/myles_chaput/32/62176_2.png) [@Myles\_Chaput](https://community.glideapps.com/u/Myles_Chaput)\ **Post date:** [December 10, 2025, 2:33pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/9 "2025-12-10T14:33:44Z")
I am noticing this on android devices as well, does anyone have an update? I can access the app if I use chrome to go to the actual app address, but after “install” it doesn’t work. Apple IOS devices appear fine running Chrome and “installed”. Certain Android (android 13) devices that I have tested aren’t working. I’ve cleared Chrome cache complete, rebooted, “reinstalled" app etc. But nothing appears to help currently. AI Support says “This is a known issue with PWA on some operating systems”. But yet everything has been working fine until yesterday. ---
**Author:** ![Duarte\_Costa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/duarte_costa/32/92850_2.png) [@Duarte\_Costa](https://community.glideapps.com/u/Duarte_Costa)\ **Post date:** [December 10, 2025, 5:23pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/10 "2025-12-10T17:23:38Z")
I am having the same issue aswell ---
**Author:** ![Howard\_Blayer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/howard_blayer/32/93351_2.png) [@Howard\_Blayer](https://community.glideapps.com/u/Howard_Blayer)\ **Post date:** [December 10, 2025, 7:28pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/11 "2025-12-10T19:28:12Z")
My app has been working fine for a very long time, but now fails to load and displays a blank screen. If I press the Back button on the phone and then relaunch the app, it starts correctly. I have tried clearing the app and browser cache. I am using the free plan, and my data source is Google Sheets. I have also tried reducing the amount of data in my Google Sheets. Any ideas, please? Howard ---
**Author:** ![jillrohan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jillrohan/32/3737_2.png) [@jillrohan](https://community.glideapps.com/u/jillrohan)\ **Post date:** [December 10, 2025, 9:03pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/13 "2025-12-10T21:03:00Z")
I am having the same problem with a paid app and a free app. Blank screen when I open using the desktop icon, but opens normally if I type the app address in. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 11, 2025, 12:07am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/14 "2025-12-11T00:07:50Z")
The team is looking into it. Thanks for reporting! ---
**Author:** ![fauzul](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fauzul/32/20769_2.png) [@fauzul](https://community.glideapps.com/u/fauzul)\ **Post date:** [December 10, 2025, 3:20am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/15 "2025-12-10T03:20:41Z")
Some of my mobile app users are experiencing issues to load the app on their mobile phones. The app is running fine on website version, as well as on mobile phones that is running Android 16 and above. One of my users that is experiencing the issue is having his phone running on Android 12. He didn’t face any issue running the same app from at least 2 years ago.. Is there any upgrade recently made by glide that makes the app to no longer compatible to Android 12 and lower? ---
**Author:** ![fauzul](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fauzul/32/20769_2.png) [@fauzul](https://community.glideapps.com/u/fauzul)\ **Post date:** [December 10, 2025, 9:36am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/16 "2025-12-10T09:36:17Z")
update. The other user that is running on Android 15 is also having issue. ---
**Author:** ![Edilson](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/edilson/32/70793_2.png) [@Edilson](https://community.glideapps.com/u/Edilson)\ **Post date:** [December 11, 2025, 3:40pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/17 "2025-12-11T15:40:49Z")
All of my apps are experiencing the same issue. APP1: NIA25RFNgxwyOdvW2lva APP2: 9y7tgnWN5Unoiq6ISj6D APP3: ysZwxIBVdODo6qeIvhk8 and several others — all with the exact same problem. When I switch to a different browser, the issue is temporarily resolved. ---
**Author:** ![idtt\_nguyenvatlieu](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/idtt_nguyenvatlieu/32/93332_2.png) [@idtt\_nguyenvatlieu](https://community.glideapps.com/u/idtt_nguyenvatlieu)\ **Post date:** [December 11, 2025, 3:47pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/18 "2025-12-11T15:47:55Z")
I hope Glide can resolve this issue soon. Thank you. ---
**Author:** ![Federico\_Fleitas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/federico_fleitas/32/77461_2.png) [@Federico\_Fleitas](https://community.glideapps.com/u/Federico_Fleitas)\ **Post date:** [December 11, 2025, 5:25pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/19 "2025-12-11T17:25:20Z")
HI Guys, I have 4 tablets with Android 13, the same error, in iphone my app work, ---
**Author:** ![burningmikey](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/burningmikey/32/49706_2.png) [@burningmikey](https://community.glideapps.com/u/burningmikey)\ **Post date:** [December 11, 2025, 5:40pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/20 "2025-12-11T17:40:25Z")
Same problem here for all users using android (chrome). ---
**Author:** ![ramiro\_alejandro](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ramiro_alejandro/32/69577_2.png) [@ramiro\_alejandro](https://community.glideapps.com/u/ramiro_alejandro)\ **Post date:** [December 11, 2025, 11:52pm UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/21 "2025-12-11T23:52:18Z")
Same problem here; it started about 3-4 days ago. It occurs with apps installed on Google Chrome and Android. ---
**Author:** ![JOSEGALEON](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josegaleon/32/85817_2.png) [@JOSEGALEON](https://community.glideapps.com/u/JOSEGALEON)\ **Post date:** [December 12, 2025, 12:03am UTC](https://community.glideapps.com/t/black-screen-when-opening-apps/85659/22 "2025-12-12T00:03:54Z")
A mi me pasa lo mismo, tengo una app y en 4 años ningun problema de este tipo, desde hacer 3-4 dias la pantalla se queda en blanco, la tengo publicada en 2 maneras para los clientes. Una es mediante el enlace se hace una instalacion en Iphone, que hasta ahora ningun usuario me ha reportado ningun error, pero los de android si que me estan comunicando que la pantalla se les queda en blanco y para que funcione la tienen que reiniciar hasta 4 veces, despues de un rato al volver a iniciarla les vuelve a pasar lo mismo. la segunda opcion es que la app PWA la tengo encapsulada en una platarforma que genera un archivo .apk que instalan en Android, tambien les sigue pasando lo mismo, la diferencia es que esta plataforma me deja la opcion de actualizar el inicio de la app desplazando la pantalla hacia abajo, de esta manera se refresca mas rapido y funciona a la primera. Por favor una solucion lo antes posible. muchas gracias [Next page](https://community.glideapps.com/t/black-screen-when-opening-apps/85659.md?page=2)