# Billing response time?

**URL:** <https://community.glideapps.com/t/billing-response-time/69757>\
**Category:** Ask for Help\
**Created:** [January 19, 2024, 3:21pm UTC](https://community.glideapps.com/t/billing-response-time/69757 "2024-01-19T15:21:45Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Adam\_Chambers](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adam_chambers/32/67402_2.png) [@Adam\_Chambers](https://community.glideapps.com/u/Adam_Chambers)\
**Post date:** [January 19, 2024, 3:21pm UTC](https://community.glideapps.com/t/billing-response-time/69757/1 "2024-01-19T15:21:45Z")

</div>

Hi all,

My app is inaccessible at the moment (my fault). I activated radar and it populated all rows of a 4500 table. Needless to say my updates ran out.

The email from support says to allow up to 7 days for a response. This seems very long for my app to be unusable.

Anyone have anecdotal reports of actual response time from billing, so I can set expectations for my users?

Thanks