# Billing link not uploading

**URL:** <https://community.glideapps.com/t/billing-link-not-uploading/81418>\
**Category:** Ask for Help\
**Created:** [April 18, 2025, 1:56pm UTC](https://community.glideapps.com/t/billing-link-not-uploading/81418 "2025-04-18T13:56:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Derek\_Ragan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/derek_ragan/32/87270_2.png) [@Derek\_Ragan](https://community.glideapps.com/u/Derek_Ragan)\
**Post date:** [April 18, 2025, 1:56pm UTC](https://community.glideapps.com/t/billing-link-not-uploading/81418/1 "2025-04-18T13:56:47Z")

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Hi there, Im in the middle of creating my first app. I am on the free version. It says I have reached my updates limit. I am attempting to upgrade to a paid version but when I click billing, all I am receiving is a loading screen. I’ve cleared my cache and even logged out/in with no success. Can anyone provide support?

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [April 18, 2025, 4:06pm UTC](https://community.glideapps.com/t/billing-link-not-uploading/81418/2 "2025-04-18T16:06:06Z")

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Can you provide a loom of your issue?

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**Author:** ![Derek\_Ragan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/derek_ragan/32/87270_2.png) [@Derek\_Ragan](https://community.glideapps.com/u/Derek_Ragan)\
**Post date:** [April 18, 2025, 5:43pm UTC](https://community.glideapps.com/t/billing-link-not-uploading/81418/3 "2025-04-18T17:43:17Z")

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It is now working. Waited an hour for it to load this am and nothing worked. I’ve upgraded to Maker.  
I do have another question though, I’m running into a problem when a new user is trying to create an account. (Trial testing) I keep getting the message, use personal email.

I’ve added and removed my custom google user sheet and have the default user sheet still in place. Still getting this message. Any tips?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [April 18, 2025, 5:45pm UTC](https://community.glideapps.com/t/billing-link-not-uploading/81418/4 "2025-04-18T17:45:58Z")

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> **[Personal Users | Glide Docs](https://www.glideapps.com/docs/essentials/users/personal-users)**
>
> Personal and educational domains that qualify as personal app users.