# Basic App **URL:** \ **Category:** Ask for Help\ **Created:** [June 4, 2021, 7:16am UTC](https://community.glideapps.com/t/basic-app/27621 "2021-06-04T07:16:54Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Vitaliy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vitaliy/32/22661_2.png) [@Vitaliy](https://community.glideapps.com/u/Vitaliy)\ **Post date:** [June 4, 2021, 7:16am UTC](https://community.glideapps.com/t/basic-app/27621/1 "2021-06-04T07:16:54Z")
Hello! Can I collect real emails if my subscription is “Basic App”? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [June 4, 2021, 7:24am UTC](https://community.glideapps.com/t/basic-app/27621/2 "2021-06-04T07:24:42Z")
No. That’s a Pro-only feature. If you need “real” user emails in a free or basic app, then you need to explicitly ask your users for them after they sign in. ---
**Author:** ![Alexandra\_Groszek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandra_groszek/32/32649_2.png) [@Alexandra\_Groszek](https://community.glideapps.com/u/Alexandra_Groszek)\ **Post date:** [September 20, 2021, 8:14pm UTC](https://community.glideapps.com/t/basic-app/27621/3 "2021-09-20T20:14:11Z")
Hi, I request emails in a form, that seems to be working on the free app. I also request postcodes via the form which translate into pins. Can I upgrade to basic for a higher pin allowance, or is that only possible with pro? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 20, 2021, 8:30pm UTC](https://community.glideapps.com/t/basic-app/27621/4 "2021-09-20T20:30:41Z")
I’m not sure I understand what you are asking, or what you mean by a pin allowance, but a basic plan will allow your row limit to increase from 500 to 5000 rows. ---
**Author:** ![Alexandra\_Groszek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandra_groszek/32/32649_2.png) [@Alexandra\_Groszek](https://community.glideapps.com/u/Alexandra_Groszek)\ **Post date:** [September 20, 2021, 8:34pm UTC](https://community.glideapps.com/t/basic-app/27621/5 "2021-09-20T20:34:14Z")
I mean a free app only lets you add 10 pins to a map is that right? I’m not adding pins via a sheet, purely via user form entries with postcodes. ---
**Author:** ![Alexandra\_Groszek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandra_groszek/32/32649_2.png) [@Alexandra\_Groszek](https://community.glideapps.com/u/Alexandra_Groszek)\ **Post date:** [September 20, 2021, 8:36pm UTC](https://community.glideapps.com/t/basic-app/27621/6 "2021-09-20T20:36:41Z")
Will a basic app allow more location/postcode pins to be added to the map? Or is it only the pro feature that enables this? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [September 20, 2021, 11:21pm UTC](https://community.glideapps.com/t/basic-app/27621/7 "2021-09-20T23:21:17Z")
I’m not sure about basic apps, but Pro ones seem to have a limit of 1000. ---
**Author:** ![Alexandra\_Groszek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandra_groszek/32/32649_2.png) [@Alexandra\_Groszek](https://community.glideapps.com/u/Alexandra_Groszek)\ **Post date:** [September 21, 2021, 6:25am UTC](https://community.glideapps.com/t/basic-app/27621/8 "2021-09-21T06:25:09Z")
Thanks, yes I’m aware of the pro limit, it’s unclear if there’s any increase in limit with the basic app ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 21, 2021, 11:58am UTC](https://community.glideapps.com/t/basic-app/27621/9 "2021-09-21T11:58:49Z")
I’m not very clear either on what all the differences are between plans. Documentation is limited regarding the basic plan, but I still see it as a personal plan with an added boost. I’m just not sure what’s different. My initial guess is that it would still be 10 pins, but it might be something to ask Glide about. ---
**Author:** ![Alexandra\_Groszek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alexandra_groszek/32/32649_2.png) [@Alexandra\_Groszek](https://community.glideapps.com/u/Alexandra_Groszek)\ **Post date:** [September 21, 2021, 12:56pm UTC](https://community.glideapps.com/t/basic-app/27621/10 "2021-09-21T12:56:55Z")
I found out from support the limit is 50 pins for the basic app ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 21, 2021, 1:03pm UTC](https://community.glideapps.com/t/basic-app/27621/11 "2021-09-21T13:03:12Z")
Good to know. Thanks for the update. ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [January 17, 2024, 4:50pm UTC](https://community.glideapps.com/t/basic-app/27621/12 "2024-01-17T16:50:27Z")