# Attempt to charge my account after I cancelled and before expiration date

**URL:** https://community.glideapps.com/t/attempt-to-charge-my-account-after-i-cancelled-and-before-expiration-date/69209
**Category:** Ask for Help
**Created:** [January 3, 2024, 3:58pm UTC](https://community.glideapps.com/t/attempt-to-charge-my-account-after-i-cancelled-and-before-expiration-date/69209 "2024-01-03T15:58:29Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![CDan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/cdan/32/44535_2.png) [@CDan](https://community.glideapps.com/u/CDan)
#### Post date: [January 3, 2024, 3:58pm UTC](https://community.glideapps.com/t/attempt-to-charge-my-account-after-i-cancelled-and-before-expiration-date/69209/1 "2024-01-03T15:58:29Z")

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My bank notified me that Glide is trying to charge my account even after I cancelled in December and even before the expiration date, which is January 19, 2024.

I subscribed to the free trial of Business Plan to try out some features, and I cancelled a few days after the free period expired (I think 3-5 days after). I downgraded back to Starter and upon checking my account now, I noticed Glide is trying to charge me $197 dollars despite the fact that I have not even used half of the month.

I am confused. Please help.

Thank you

 ![Payment Error v1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/1/d1970ac1a343d35aa018e20646ba5ce8abff8762.png)  
 ![Payment Error](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/b/bbeacbc5ba0578bf5698fde929e55fe2f315cf93.png)

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<div class="post-metadata">

### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 3, 2024, 4:09pm UTC](https://community.glideapps.com/t/attempt-to-charge-my-account-after-i-cancelled-and-before-expiration-date/69209/2 "2024-01-03T16:09:18Z")

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You should submit a Billing Enquiry via the Support Portal.

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