# Ask to recover previous version
**URL:** https://community.glideapps.com/t/ask-to-recover-previous-version/47583
**Category:** Ask for Help
**Created:** [August 23, 2022, 10:56pm UTC](https://community.glideapps.com/t/ask-to-recover-previous-version/47583 "2022-08-23T22:56:05Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Jean-Philippe](https://community.glideapps.com/u/Jean-Philippe)
#### Post date: [August 23, 2022, 10:56pm UTC](https://community.glideapps.com/t/ask-to-recover-previous-version/47583/1 "2022-08-23T22:56:06Z")
Hi support experts,
for unknown reason, app crashes and I lost all page configuration.
How to ask to get previous version, like for example yesterday version ?
Thanks for your reply
---
### Author:  [@nathanaelb](https://community.glideapps.com/u/nathanaelb)
#### Post date: [August 23, 2022, 11:12pm UTC](https://community.glideapps.com/t/ask-to-recover-previous-version/47583/2 "2022-08-23T23:12:36Z")
Are you able to reproduce this behavior?
I’ve lost tab configurations too often to keep count: at the tab/page level, when you switch the layout (list, checklist, card, tile, calendar, details/custom), especially from a details layout to anything else, you lose your layout. Now before switching, I will duplicate the tab just in case.
As for your issue, maybe [Glide support](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc) can do something for you.
---
### Author:  [@Jean-Philippe](https://community.glideapps.com/u/Jean-Philippe)
#### Post date: [August 25, 2022, 6:33am UTC](https://community.glideapps.com/t/ask-to-recover-previous-version/47583/3 "2022-08-25T06:33:34Z")
Hi nathanaelb, thanks for your reply, but “Glide support” seems not available for “Personal Apps”,
> **[How do I get the support link?](https://kb.glideapps.com/knowledge/how-do-i-get-the-support-link? __hstc=251652889.963b01ed05616ee0d14f08e144eecb1a.1661407670715.1661407670715.1661407670715.1&__ hssc=251652889.2.1661407670716&__hsfp=313798005)**
>
> You can find the support link by selecting the 3 dot menu ···, on the app icon, in the Glide app browser. It's called "Copy support link...". Make sure to select the link itself so it is copied to yo
so “Support link URL” field cannot be filled in in the Glide support request form
Br
---
### Author:  [@iamtomgray](https://community.glideapps.com/u/iamtomgray)
#### Post date: [August 25, 2022, 9:44am UTC](https://community.glideapps.com/t/ask-to-recover-previous-version/47583/4 "2022-08-25T09:44:29Z")
@Jean-Philippe [kb.glideapps.com](http://kb.glideapps.com) is no longer in use. For support help, please visit
[Support Hub • Glide](https://glideapps.com/support) / [Support](https://www.glideapps.com/docs/reference/account/support)
---
### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [August 25, 2022, 11:53am UTC](https://community.glideapps.com/t/ask-to-recover-previous-version/47583/5 "2022-08-25T11:53:56Z")
@iamtomgray It looks like that KB link came directly from the support form . Does that need to be updated?
---
### Author:  [@iamtomgray](https://community.glideapps.com/u/iamtomgray)
#### Post date: [August 26, 2022, 8:52am UTC](https://community.glideapps.com/t/ask-to-recover-previous-version/47583/6 "2022-08-26T08:52:59Z")
Thanks, @Jeff_Hager. cc @SantiagoPerez