# Apps showing blank screen and builder not loading **URL:** \ **Category:** Report a Bug\ **Created:** [December 15, 2022, 5:23pm UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771 "2022-12-15T17:23:37Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dan\_San](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dan_san/32/24085_2.png) [@Dan\_San](https://community.glideapps.com/u/Dan_San)\ **Post date:** [December 15, 2022, 5:23pm UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/1 "2022-12-15T17:23:37Z")
We can’t load any of our apps and when I go to the builder I am getting a DNS error ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/b/7bc81e2aa856857c0bcfe243c832c72b8a796aa5.png) ---
**Author:** ![David\_Gabler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_gabler/32/44332_2.png) [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\ **Post date:** [December 15, 2022, 5:29pm UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/2 "2022-12-15T17:29:57Z")
Same Keep tabs [Here: Glide Status](https://status.glideapps.com/) ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/3/93d94f96e7d550aea70dd3a47207c5b3b58bfbbf.png) ---
**Author:** ![fauzul](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/fauzul/32/20769_2.png) [@fauzul](https://community.glideapps.com/u/fauzul)\ **Post date:** [December 17, 2022, 1:55am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/3 "2022-12-17T01:55:10Z")
same, my app is just showing white blank screen…😔 ---
**Author:** ![elmerdubon](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/elmerdubon/32/78942_2.png) [@elmerdubon](https://community.glideapps.com/u/elmerdubon)\ **Post date:** [December 17, 2022, 2:02am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/4 "2022-12-17T02:02:05Z")
Same here ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [December 17, 2022, 5:05am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/5 "2022-12-17T05:05:33Z")
Please include links to your apps if you’d like us to investigate. ---
**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\ **Post date:** [December 17, 2022, 6:19am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/6 "2022-12-17T06:19:15Z")
Hi David, All of the apps are down its not a specific app ---
**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\ **Post date:** [December 17, 2022, 6:22am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/7 "2022-12-17T06:22:48Z")
The builders are working though ---
**Author:** ![Purvang\_Joshi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/purvang_joshi/32/12645_2.png) [@Purvang\_Joshi](https://community.glideapps.com/u/Purvang_Joshi)\ **Post date:** [December 17, 2022, 6:34am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/8 "2022-12-17T06:34:46Z")
Same here in India. I can login to app, then after blank screen. Builder working fine. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 17, 2022, 6:42am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/9 "2022-12-17T06:42:00Z")
I have the same issue with one of my Apps. Completely blank screen after loading. ![Screen Shot 2022-12-17 at 2.40.45 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/9/d9d37e1e6f6fc8499d275b1ec36537ecacd6213c.png) Behaviour is the same on desktop (Chrome) and mobile (IOS/Safari). Support link: [Glide](https://go.glideapps.com/support/a0dfddec-c179-4121-9874-4f33eaeccbf6) Replay of the behaviour: [https://app.replay.io/recording/blank-screen-after-loading--ddd461fe-6124-4641-a962-e854415dd3eb](https://app.replay.io/recording/blank-screen-after-loading--ddd461fe-6124-4641-a962-e854415dd3eb) cc @SantiagoPerez ---
**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\ **Post date:** [December 17, 2022, 7:19am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/10 "2022-12-17T07:19:50Z")
@Darren_Murphy one of the apps or several? because all of ours are down Also try to clear cache on other apps and see if they are working ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 17, 2022, 7:22am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/11 "2022-12-17T07:22:25Z")
For me, it’s only that one App that seems to be affected. Unfortunately it’s our main App. Two others that I’ve tested seem to be fine. ---
**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\ **Post date:** [December 17, 2022, 7:25am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/12 "2022-12-17T07:25:52Z")
The working apps are on the old computation, am I correct? and the down app is the pages version? ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [December 17, 2022, 7:26am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/13 "2022-12-17T07:26:13Z")
Maybe also worth pointing out. **Pages** Issue - _Hamburger menus have reappeared on mobile. These were recently removed and replaced by tabs at bottom of the screen_ **When you open the hamburger menu it’s blank anyway on the live site** ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/f/4fcb7b978f2ab8615343e9018a47e13dc56a09f4.jpeg) ---
**Author:** ![Dotstory\_Admin](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dotstory_admin/32/46941_2.png) [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\ **Post date:** [December 17, 2022, 7:29am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/14 "2022-12-17T07:29:35Z")
Even our apps are not working desk.dotstory.in they are showing a blank screen. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 17, 2022, 7:30am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/15 "2022-12-17T07:30:12Z")
hmm, I just found another (Pages) Project that exhibits the same behaviour. So I have one App Project and one Pages Project that go to a blank screen after loading. And several other projects (both Apps & Pages) that are working normally. Weird… ---
**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\ **Post date:** [December 17, 2022, 7:40am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/16 "2022-12-17T07:40:02Z")
Yup very weird I don’t think its a network behavior its seems like a front end bug because all the builders are working fine ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 17, 2022, 7:46am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/17 "2022-12-17T07:46:04Z")
mmm, I just had a look in a network console, and I don’t see any resources being loaded at all. My guess is that it’s probably a cloudflare related issue 🤔 🤷‍♂️ Anyway, the correct folks have been tagged (both here and on Slack), and I’ve provided a replay, so hopefully that’ll be enough to track down the issue. ---
**Author:** ![David\_Gabler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_gabler/32/44332_2.png) [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\ **Post date:** [December 17, 2022, 8:40am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/18 "2022-12-17T08:40:15Z")
[Holywarrior.org](http://Holywarrior.org) on new starter team is same behavior. ---
**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\ **Post date:** [December 17, 2022, 9:00am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/19 "2022-12-17T09:00:00Z")
Okay Guys I digged in and found there is an issue in the privacy or its a bug, but there is a workaround after comparing working apps VS down apps and found out the difference is the privacy in the working apps is the user login from from manually selected like the shot below You need to have the same configuration as per the shot below to have the app working till Glide fixes it You can select the same users table it won’t have an issue ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/c/7c00afece020a2f1843631638034d6986657842a.jpeg) Don’t forget to publish your app if you are manually publishing it ---
**Author:** ![Yasin\_Hassanien](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yasin_hassanien/32/9042_2.png) [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\ **Post date:** [December 17, 2022, 9:01am UTC](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771/20 "2022-12-17T09:01:47Z")
@SantiagoPerez @david FYI [Next page](https://community.glideapps.com/t/apps-showing-blank-screen-and-builder-not-loading/55771.md?page=2)