# App won't recognize my email for access

**URL:** https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784
**Category:** Ask for Help
**Created:** [October 3, 2022, 4:20pm UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784 "2022-10-03T16:20:27Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Kaitlyn\_T](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@Kaitlyn\_T](https://community.glideapps.com/u/Kaitlyn_T)
#### Post date: [October 3, 2022, 4:20pm UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784/1 "2022-10-03T16:20:27Z")

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Hello! So, I am currently the only user on my user table (and the app developer) yet when I try to text components like chat, comments, etc, the sign-in will not accept my email as one that has access to the app. My email is the ONLY email that is in the users table. I’ve tried changing the privacy options as well as adding alternate emails and none seem to work. My settings are currently set to private and Users in the User Table. I also have access requests on, hide user emails (could that be it??), and lastly, I have cookies set to Always set user authentication code.

Any help would be greatly appreciated!

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [October 3, 2022, 4:28pm UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784/2 "2022-10-03T16:28:20Z")

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Would you mind providing screen shots of both your Privacy Settings and your User Profiles configuration?

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### Author: ![Kaitlyn\_T](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@Kaitlyn\_T](https://community.glideapps.com/u/Kaitlyn_T)
#### Post date: [October 3, 2022, 5:19pm UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784/3 "2022-10-03T17:19:27Z")

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Not a problem of course! Thanks for taking the time to reply! Since the forum only allows one media item per post for new members, this is my privacy settings:

 ![Screen Shot 2022-10-03 at 1.14.32 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/c/8c90cb87f45a3d86b6f8e4004849eeaf8f1ac48e.png)

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<div class="post-metadata">

### Author: ![Kaitlyn\_T](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@Kaitlyn\_T](https://community.glideapps.com/u/Kaitlyn_T)
#### Post date: [October 3, 2022, 5:20pm UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784/4 "2022-10-03T17:20:55Z")

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Here is my user table.

 ![Screen Shot 2022-10-03 at 1.12.58 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/e/ee7ff97ef8f9443fbb0856b9ea55577b853f6394.png)

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<div class="post-metadata">

### Author: ![Kaitlyn\_T](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@Kaitlyn\_T](https://community.glideapps.com/u/Kaitlyn_T)
#### Post date: [October 3, 2022, 5:22pm UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784/5 "2022-10-03T17:22:00Z")

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and lastly, this is the profile configuration.

 ![Screen Shot 2022-10-03 at 1.21.15 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/e/3ef141cdd2bfcd6b5aa7fa83cab1808dcd637493.png)

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [October 4, 2022, 12:59am UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784/6 "2022-10-04T00:59:45Z")

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Does this only happen in the builder? Have you tried it from the real app?

I haven’t tested but can you try if Glide still forces you to “sign in” again if you have already signed in and want to chat or comment?

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### Author: ![Kaitlyn\_T](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@Kaitlyn\_T](https://community.glideapps.com/u/Kaitlyn_T)
#### Post date: [October 5, 2022, 3:54pm UTC](https://community.glideapps.com/t/app-wont-recognize-my-email-for-access/50784/7 "2022-10-05T15:54:29Z")

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Oh! Okay, so the real app actually works! It is just with the builder. And no you don’t need to sign in again if you are already! Thank you!!