# App wont fully load for some users

**URL:** <https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610>\
**Category:** Ask for Help\
**Created:** [June 19, 2025, 1:12pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610 "2025-06-19T13:12:24Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![darren5185](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren5185/32/24438_2.png) [@darren5185](https://community.glideapps.com/u/darren5185)\
**Post date:** [June 19, 2025, 1:12pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610/1 "2025-06-19T13:12:24Z")

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Hi,  
For some reason some of my app users have reported that they are no longer able to access the app as its only partially loading.  
Has anyone seen this before and could it be a device setting as apposed to a fault with Glide?

 ![Untitled design](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/3/2342932b10758f0d6511bcf98be1b026dc14b208.png)

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [June 19, 2025, 2:24pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610/2 "2025-06-19T14:24:06Z")

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Are they in the same network?

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**Author:** ![darren5185](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren5185/32/24438_2.png) [@darren5185](https://community.glideapps.com/u/darren5185)\
**Post date:** [June 19, 2025, 2:38pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610/3 "2025-06-19T14:38:22Z")

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No. Different parts of the world.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [June 19, 2025, 2:56pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610/4 "2025-06-19T14:56:04Z")

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What do you have for your theme and color settings?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [June 19, 2025, 11:57pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610/5 "2025-06-19T23:57:31Z")

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Do you have any CSS applied?

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**Author:** ![darren5185](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren5185/32/24438_2.png) [@darren5185](https://community.glideapps.com/u/darren5185)\
**Post date:** [June 27, 2025, 6:37pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610/6 "2025-06-27T18:37:37Z")

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No.  
I’m convinced it’s the phone settings and not the app but I still can’t a reason why it’s just not loading for 4 of them.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [July 4, 2025, 6:38pm UTC](https://community.glideapps.com/t/app-wont-fully-load-for-some-users/82610/7 "2025-07-04T18:38:06Z")

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