# App transferred by error
**URL:** https://community.glideapps.com/t/app-transferred-by-error/41736
**Category:** Ask for Help
**Created:** [May 7, 2022, 4:47pm UTC](https://community.glideapps.com/t/app-transferred-by-error/41736 "2022-05-07T16:47:15Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@profechef](https://community.glideapps.com/u/profechef)
#### Post date: [May 7, 2022, 4:47pm UTC](https://community.glideapps.com/t/app-transferred-by-error/41736/1 "2022-05-07T16:47:15Z")
I have created several teams to organize my different kind of glide apps. I have mistaken the team I have transferred an app to and when I have tried to re-transfer it to the right team there was a message asking to enter the payment method info of the target organization, but there is none. It is an app in the free plan. Is there anyway I can put that app in the right team?
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### Author:  [@George-Glide](https://community.glideapps.com/u/George-Glide)
#### Post date: [May 7, 2022, 5:52pm UTC](https://community.glideapps.com/t/app-transferred-by-error/41736/2 "2022-05-07T17:52:14Z")
You can’t transfer a paid app to a team that does not have a payment method on file. That is why it is asking you to enter in a credit card payment method.
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### Author:  [@profechef](https://community.glideapps.com/u/profechef)
#### Post date: [May 7, 2022, 7:18pm UTC](https://community.glideapps.com/t/app-transferred-by-error/41736/3 "2022-05-07T19:18:49Z")
Sorry. I have not been clear. It is a free app
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [May 7, 2022, 8:27pm UTC](https://community.glideapps.com/t/app-transferred-by-error/41736/4 "2022-05-07T20:27:50Z")
So is the app on a free plan, or on a basic plan like you indicated in your first post?
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### Author:  [@profechef](https://community.glideapps.com/u/profechef)
#### Post date: [May 7, 2022, 8:46pm UTC](https://community.glideapps.com/t/app-transferred-by-error/41736/5 "2022-05-07T20:46:38Z")
Sorry. Free plan. I have edited the first post
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### Author:  [@George-Glide](https://community.glideapps.com/u/George-Glide)
#### Post date: [May 8, 2022, 2:53am UTC](https://community.glideapps.com/t/app-transferred-by-error/41736/6 "2022-05-08T02:53:19Z")
We will need more information so it is best to create a support ticket here [https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new). In the dropdown select that you have a bug and make sure to fill out all of the info which will speed up the resolution of your issue.
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### Author:  [@profechef](https://community.glideapps.com/u/profechef)
#### Post date: [May 8, 2022, 7:15am UTC](https://community.glideapps.com/t/app-transferred-by-error/41736/7 "2022-05-08T07:15:03Z")
Thanks.
In fact, it happens with all my apps. I can’t transfer any of them to another team