# App Transfer problem

**URL:** <https://community.glideapps.com/t/app-transfer-problem/68627>\
**Category:** Ask for Help\
**Created:** [December 12, 2023, 6:46pm UTC](https://community.glideapps.com/t/app-transfer-problem/68627 "2023-12-12T18:46:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [December 12, 2023, 8:14pm UTC](https://community.glideapps.com/t/app-transfer-problem/68627/2 "2023-12-12T20:14:11Z")

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Since you have Pro plan, you can now submit tickets to Glide. Just be sure to do it through your Pro team.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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_[View the full topic](https://community.glideapps.com/t/app-transfer-problem/68627)._