# App stopped opening on several phones **URL:** \ **Category:** Ask for Help\ **Created:** [March 31, 2025, 9:56am UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073 "2025-03-31T09:56:50Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Andrea\_Lasalandra](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrea_lasalandra/32/40767_2.png) [@Andrea\_Lasalandra](https://community.glideapps.com/u/Andrea_Lasalandra)\ **Post date:** [March 31, 2025, 9:56am UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/1 "2025-03-31T09:56:50Z")
App has been working for a long time and stopped working on the same devices, i get this screen: ![PHOTO-2025-03-31-11-48-21](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/8/68021655f62230812290d8c72102b7140f005c6f.jpeg) Any ideas? Thanks! ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [March 31, 2025, 10:13am UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/2 "2025-03-31T10:13:47Z")
> [@Issue: Glide apps on glide.page domains](https://community.glideapps.com/t/issue-glide-apps-on-glide-page-domains/80882): > > We’ve received a number of reports from users having trouble with email deliverability and accessing their Glide apps. We’ve traced the cause to a Glide app being used for phishing. A handful of ISPs have flagged the glide.page domain as malicious. While the scope of this is currently limited, there is a chance that additional ISPs will flag the domain. Here’s what you can do: [Move your Glide app(s) to a custom domain](https://www.glideapps.com/docs/custom-domains). This is our recommended approach and a general best practice for Glide a… ---
**Author:** ![Andrea\_Lasalandra](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrea_lasalandra/32/40767_2.png) [@Andrea\_Lasalandra](https://community.glideapps.com/u/Andrea_Lasalandra)\ **Post date:** [March 31, 2025, 11:38am UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/3 "2025-03-31T11:38:15Z")
Hi Darren, the app is already on a custom domain ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [March 31, 2025, 12:36pm UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/4 "2025-03-31T12:36:35Z")
Have you tested: 1. If it’s a wifi or data plan thing? 2. Using a VPN if the apps load in different geographies? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [March 31, 2025, 1:11pm UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/5 "2025-03-31T13:11:29Z")
The sign in screen for your app loads for me. ---
**Author:** ![Andrea\_Lasalandra](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrea_lasalandra/32/40767_2.png) [@Andrea\_Lasalandra](https://community.glideapps.com/u/Andrea_Lasalandra)\ **Post date:** [March 31, 2025, 1:51pm UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/6 "2025-03-31T13:51:56Z")
tried both with wifi and without but it doesn’t work. I have 15 employees using the app and about a week ago it stopped working on about half of the devices. Nothing has changed, they all used the app for a long time. ---
**Author:** ![Andrea\_Lasalandra](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrea_lasalandra/32/40767_2.png) [@Andrea\_Lasalandra](https://community.glideapps.com/u/Andrea_Lasalandra)\ **Post date:** [March 31, 2025, 1:52pm UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/7 "2025-03-31T13:52:17Z")
I have 15 employees using the app and about a week ago it stopped working on about half of the devices. Nothing has changed, they all used the app for a long time. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [March 31, 2025, 2:31pm UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/8 "2025-03-31T14:31:07Z")
Can they access via the glide.page or glide.app url? ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [March 31, 2025, 2:32pm UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/9 "2025-03-31T14:32:38Z")
It works for me too. I tested connected to Germany and connected to Italy. ![Screenshot 2025-03-31 at 16.26.20](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/c/6cd11b28c83a19ccf2a616679dcebf0348df8f78.png) ---
**Author:** ![Andrea\_Lasalandra](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrea_lasalandra/32/40767_2.png) [@Andrea\_Lasalandra](https://community.glideapps.com/u/Andrea_Lasalandra)\ **Post date:** [March 31, 2025, 3:21pm UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/10 "2025-03-31T15:21:42Z")
It works on desktop but not on some smartphones. It works on my iphone for example but not on others. Very strange! ---
**Author:** ![Andrea\_Lasalandra](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andrea_lasalandra/32/40767_2.png) [@Andrea\_Lasalandra](https://community.glideapps.com/u/Andrea_Lasalandra)\ **Post date:** [April 1, 2025, 11:17am UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/11 "2025-04-01T11:17:23Z")
now everything works again. Probably it was an issue due to Glide Minor incident Update (#282024)… nothing has been changed from yesterday evening until today but now they all work. Thank you all for your help! ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [April 8, 2025, 11:17am UTC](https://community.glideapps.com/t/app-stopped-opening-on-several-phones/81073/12 "2025-04-08T11:17:23Z")
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