# App Preview Not Displaying in Glide Backend **URL:** \ **Category:** Report a Bug\ **Created:** [August 6, 2022, 10:16pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108 "2022-08-06T22:16:46Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\ **Post date:** [August 6, 2022, 10:16pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/1 "2022-08-06T22:16:46Z")
Hey, Gliders. I just created a new app, and am using an Inline List with Details View to show images of people in a directory I’ve created. But, the app preview is just all white, with no preview of how the app looks with the configurations I’ve made. No matter how many times I refresh the app, or refresh my browser page, nothing is showing up. Thanks for your help, Spencer ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [August 6, 2022, 10:32pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/2 "2022-08-06T22:32:59Z")
Ideas to troubleshoot: - Check visibility conditions on the inline list. - In Settings, allow anyone to access the app. - In the builder, check “view as” (upper left in the preview pane). - In your user profiles table, remove row ownership. - Check user profiles is set up correctly. - Reload browser - Return to Glide dashboard and edit app again. ---
**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\ **Post date:** [August 6, 2022, 10:38pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/3 "2022-08-06T22:38:02Z")
It’s so weird…it will pop up, allow me to view it, and then it disappears. I’ve never experienced this before in Glide. ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [August 6, 2022, 10:39pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/4 "2022-08-06T22:39:51Z")
How about the published app itself? Asking in case the issue stems from the builder preview but not the app in production. ---
**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\ **Post date:** [August 6, 2022, 10:55pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/5 "2022-08-06T22:55:28Z")
I haven’t published it yet, so I’m not sure yet. So far, it’s just me in the Glide backend on a desktop Windows OS. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [August 7, 2022, 1:09am UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/6 "2022-08-07T01:09:08Z")
Can you send over a record of the problem using Loom? ---
**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\ **Post date:** [August 7, 2022, 3:41am UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/7 "2022-08-07T03:41:03Z")
Sending you a DM. ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [August 7, 2022, 8:09pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/8 "2022-08-07T20:09:42Z")
Hi @spencerb Can I see that video and a Support link to that app? ---
**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\ **Post date:** [August 7, 2022, 8:57pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/9 "2022-08-07T20:57:16Z")
Here’s the Support Link for the app → [https://go.glideapps.com/support/2ea87e39-0f34-44da-9cdf-fce852c43bb4](https://go.glideapps.com/support/2ea87e39-0f34-44da-9cdf-fce852c43bb4). I’ll DM you the video. ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [August 7, 2022, 9:06pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/10 "2022-08-07T21:06:29Z")
I can reproduce. I have escalated it to the engineering team. ---
**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\ **Post date:** [August 7, 2022, 9:08pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/11 "2022-08-07T21:08:11Z")
So, you’re saying that you’re seeing the same issue I’m having on your end? ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [August 7, 2022, 9:09pm UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/12 "2022-08-07T21:09:00Z")
Yes, I was able to see the issue on your app and sent it to engineering. ---
**Author:** ![spencerb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/spencerb/32/4486_2.png) [@spencerb](https://community.glideapps.com/u/spencerb)\ **Post date:** [August 8, 2022, 12:54am UTC](https://community.glideapps.com/t/app-preview-not-displaying-in-glide-backend/46108/13 "2022-08-08T00:54:27Z")
The issue seems to have disappeared now. So, not sure what happened, but I’m no longer seeing a blank preview screen in the Glide backend.