# App not working on cellular data (404 not found) **URL:** \ **Category:** Ask for Help\ **Created:** [September 13, 2023, 7:09pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101 "2023-09-13T19:09:31Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 13, 2023, 7:09pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/1 "2023-09-13T19:09:31Z")
Hi, I published an app today and neither me or anyone from my family can access it while using cellular data, only when I am logged in to wifi it’s working. The error showing is “404 not found” I am based in Israel. Any ideas? ---
**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\ **Post date:** [September 13, 2023, 8:15pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/2 "2023-09-13T20:15:07Z")
Is your app on a custom domain? ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 13, 2023, 8:17pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/3 "2023-09-13T20:17:49Z")
It is not, using the same domain glide supplied. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [September 14, 2023, 1:41am UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/4 "2023-09-14T01:41:28Z")
Can you share the link to the app so we can test? ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 14, 2023, 5:10am UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/5 "2023-09-14T05:10:35Z")
Here is the url > **[Minimarket Admin](https://minimarket-admin-33s.glide.page/)** Its becoming more often… I was about to pay them tbh… aint gonna happen with this happening ☹ ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [September 14, 2023, 5:44am UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/6 "2023-09-14T05:44:35Z")
I just tested on 4G, and the sign in page comes up in about 2 seconds. I suspect that the issue is probably more about the quality of your cellular network than anything else. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [September 14, 2023, 8:05am UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/7 "2023-09-14T08:05:26Z")
Same as Darren, I can load the Sign In page perfectly fine here from Vietnam. ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 14, 2023, 3:39pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/8 "2023-09-14T15:39:38Z")
Hi guys, thanks for letting me know. However, the issue still exists, using 3 different iPhones and multiple networks after a while the site doesn’t load properlym, even after clearing cookies for Safari from the iPhone settings I am getting the issue. I’ll share a screenshot as well. Corrently, running a random domain that forwards to the site, which for some reason make it works. Guessing that by tomorrow I’ll have the same issue again. Not sure why and sadly can’t contact Glide for this. I was really about to pay the 25$ and use it but I can’t trust this in this scenario, I am working on a family business app and can’t handly my parents having to clear cache and troubleshoot… ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 14, 2023, 3:40pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/9 "2023-09-14T15:40:53Z")
![WhatsApp Image 2023-09-14 at 18.18.44](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/0/0039083db93960ce4bd60af10ad38d72ad8b9fdf.jpeg) ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 14, 2023, 3:41pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/10 "2023-09-14T15:41:09Z")
Same issue goes for all phones, refresh doesn’t work either. ---
**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\ **Post date:** [September 14, 2023, 3:55pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/11 "2023-09-14T15:55:56Z")
> [@AlpacaPie](#): > > ![WhatsApp Image 2023-09-14 at 18.18.44](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/0/0039083db93960ce4bd60af10ad38d72ad8b9fdf.jpeg) > > WhatsApp Image 2023-09-14 at 18.18.44750×1624 25.2 KB Very weird that “Not Found” message. It looks like a kind of block from your ISP to Glide domain. If you test with other Glide APPs (dummies) for example, do you receive the same message? Testing your APP domain from Venezuela, everything looks fine ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/0/80c6dfcea41eabd9d69326b82a800de9dbf3f989.png) Saludos! ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 14, 2023, 4:07pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/12 "2023-09-14T16:07:07Z")
Can you give me an app to test with? I am not even sure if it’s the ISP, at some point it didn’t work at all, even after clearing the cookies. It was only when I forwarded from a random domain I have when I was able to access the site from the iPhone… ---
**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\ **Post date:** [September 14, 2023, 4:08pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/13 "2023-09-14T16:08:16Z")
test with this [https://myfactory.glide.page](https://myfactory.glide.page) ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 14, 2023, 4:10pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/14 "2023-09-14T16:10:11Z")
Does your wifi run any sort of VPN? ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 14, 2023, 4:11pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/15 "2023-09-14T16:11:34Z")
No, I currently think it’s the carrier, my guess is that after a while on my carrier it cannot be resolved anymore or something, very odd. I feel like Glide should be involved cause it might hurt their business on a wider level in Israel… I added the app to my home screen, I’ll keep an update if it stops working again. ---
**Author:** ![AlpacaPie](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/alpacapie/32/63840_2.png) [@AlpacaPie](https://community.glideapps.com/u/AlpacaPie)\ **Post date:** [September 14, 2023, 4:12pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/16 "2023-09-14T16:12:14Z")
Just verifying, very minor changes withing the app while published shouldn’t have an affect? Same link, never changed, working on free plan atm. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [September 14, 2023, 4:27pm UTC](https://community.glideapps.com/t/app-not-working-on-cellular-data-404-not-found/66101/17 "2023-09-14T16:27:45Z")
I recommend reading this. > **[Publishing and Sharing](https://www.glideapps.com/docs/essentials/publishing-and-sharing#publishing-control)** > > Install your app and share it with the world. Also to add, any changes to data or data structure will ALWAYS be live and will affect a live app, regardless if auto publishing is on or off.