# App not Responding **URL:** \ **Category:** Ask for Help\ **Created:** [November 24, 2023, 12:12pm UTC](https://community.glideapps.com/t/app-not-responding/68106 "2023-11-24T12:12:57Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Nothingbutandre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nothingbutandre/32/16933_2.png) [@Nothingbutandre](https://community.glideapps.com/u/Nothingbutandre)\ **Post date:** [November 24, 2023, 12:12pm UTC](https://community.glideapps.com/t/app-not-responding/68106/1 "2023-11-24T12:12:57Z")
Hello Guys. First off I am not a fan of how things are with my Glide App. Second… can someone please tell me why my app is not responding to what I am telling it to respond to… a Simple link to the home page from an Excel sheet… Unresponsive. Takes ages to load… cmon guys! ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 25, 2023, 12:39am UTC](https://community.glideapps.com/t/app-not-responding/68106/2 "2023-11-25T00:39:02Z")
Can you send some screenshots on how you’re configuring the app and the link to the app for us to test? ---
**Author:** ![Nothingbutandre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nothingbutandre/32/16933_2.png) [@Nothingbutandre](https://community.glideapps.com/u/Nothingbutandre)\ **Post date:** [March 6, 2024, 9:07am UTC](https://community.glideapps.com/t/app-not-responding/68106/3 "2024-03-06T09:07:41Z")
Hello. The app is not performing well at all. After adding it to home it goes blank. Its slow and it takes ages to load any data. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [March 6, 2024, 2:44pm UTC](https://community.glideapps.com/t/app-not-responding/68106/4 "2024-03-06T14:44:50Z")
We would need more information here. How many rows are you using for your app? Do you have a lot of images/query columns tied to the first screen that the user loads when they enter the app? ---
**Author:** ![Nothingbutandre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nothingbutandre/32/16933_2.png) [@Nothingbutandre](https://community.glideapps.com/u/Nothingbutandre)\ **Post date:** [March 6, 2024, 5:08pm UTC](https://community.glideapps.com/t/app-not-responding/68106/5 "2024-03-06T17:08:12Z")
How do I check it? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [March 6, 2024, 11:43pm UTC](https://community.glideapps.com/t/app-not-responding/68106/6 "2024-03-06T23:43:31Z")
> [@ThinhDinh](#): > > How many rows are you using for your app? This number should be shown on your Usage view on the team’s page. > [@ThinhDinh](#): > > Do you have a lot of images/query columns tied to the first screen that the user loads when they enter the app? You have to check this yourself in your data view. Did you build this or someone else? ---
**Author:** ![Nothingbutandre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nothingbutandre/32/16933_2.png) [@Nothingbutandre](https://community.glideapps.com/u/Nothingbutandre)\ **Post date:** [March 11, 2024, 6:34am UTC](https://community.glideapps.com/t/app-not-responding/68106/7 "2024-03-11T06:34:51Z")
Hello. Apologies for my lack of communication. I was away for the past week. I really need help with this as my first language is definately not Glide or tech at all. Can you guide me through the process please so I can get the app responding optimally? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [March 11, 2024, 9:10am UTC](https://community.glideapps.com/t/app-not-responding/68106/8 "2024-03-11T09:10:37Z")
Do you have access to the builder version of the app? If yes, is the app loading normally there? ---
**Author:** ![Nothingbutandre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nothingbutandre/32/16933_2.png) [@Nothingbutandre](https://community.glideapps.com/u/Nothingbutandre)\ **Post date:** [March 11, 2024, 10:00am UTC](https://community.glideapps.com/t/app-not-responding/68106/9 "2024-03-11T10:00:35Z")
Builder version I guess is the backend… ![Screenshot 2024-03-11 at 11.59.47.png](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/e/0e28ac1e2fb7096ae947486b5bec9e39b635b091.jpeg) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [March 11, 2024, 10:06am UTC](https://community.glideapps.com/t/app-not-responding/68106/10 "2024-03-11T10:06:03Z")
So you’re on a Maker plan. How many rows do you have in total across all tables? You can go back to the dashboard of your team GALLIES and check the Usage tab for this. ---
**Author:** ![Nothingbutandre](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nothingbutandre/32/16933_2.png) [@Nothingbutandre](https://community.glideapps.com/u/Nothingbutandre)\ **Post date:** [March 11, 2024, 10:30am UTC](https://community.glideapps.com/t/app-not-responding/68106/11 "2024-03-11T10:30:40Z")
Please share the steps if you dont mind ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [March 11, 2024, 12:27pm UTC](https://community.glideapps.com/t/app-not-responding/68106/12 "2024-03-11T12:27:00Z")
> **[Usage | Glide Docs](https://www.glideapps.com/docs/reference/account/usage)** > > Track app usage across your team with the usage dashboard.