# App not opening in IOS **URL:** \ **Category:** Ask for Help\ **Created:** [July 14, 2021, 2:35am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063 "2021-07-14T02:35:46Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Rafael\_Silva1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rafael_silva1/32/1099_2.png) [@Rafael\_Silva1](https://community.glideapps.com/u/Rafael_Silva1)\ **Post date:** [July 14, 2021, 2:35am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/1 "2021-07-14T02:35:46Z")
Hi, Suddenly my app stopped working, I’ve updated the link on the device but it doesn’t work. Get stuck in a white screen. Any idea what it might be? Thanks ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [July 14, 2021, 3:45am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/2 "2021-07-14T03:45:15Z")
Please share your app link. ---
**Author:** ![Rafael\_Silva1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rafael_silva1/32/1099_2.png) [@Rafael\_Silva1](https://community.glideapps.com/u/Rafael_Silva1)\ **Post date:** [July 14, 2021, 3:51am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/3 "2021-07-14T03:51:21Z")
> **[THEO CAKES](https://sl74b.glideapp.io/)** ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [July 14, 2021, 5:58am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/4 "2021-07-14T05:58:08Z")
@Rafael_Silva1 I have just opened your app via the link on iOS and it works. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/6/f6e668ea45373ed86ca124b2e7aafffc603701fb.jpeg) Perhaps it was a temporary issue? If your still having problems maybe force close the app and restart? ---
**Author:** ![Rafael\_Silva1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rafael_silva1/32/1099_2.png) [@Rafael\_Silva1](https://community.glideapps.com/u/Rafael_Silva1)\ **Post date:** [July 14, 2021, 11:29am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/5 "2021-07-14T11:29:21Z")
it´s not open in Iphone 6 and 7… Iphone 11 is ok. ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [July 14, 2021, 12:28pm UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/6 "2021-07-14T12:28:52Z")
Are the old phones using the required operating system? ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/7/b7164905babeda15f2272cb930f8e6fbd4a2d481.jpeg) > **[System Requirements](https://docs.glideapps.com/all/etc/faq/system-requirements)** ---
**Author:** ![Rafael\_Silva1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rafael_silva1/32/1099_2.png) [@Rafael\_Silva1](https://community.glideapps.com/u/Rafael_Silva1)\ **Post date:** [July 14, 2021, 12:35pm UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/7 "2021-07-14T12:35:41Z")
Yes, the Iphone 6 and 7 have the IOS updated ---
**Author:** ![Steven](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/steven/32/15309_2.png) [@Steven](https://community.glideapps.com/u/Steven)\ **Post date:** [July 14, 2021, 2:17pm UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/8 "2021-07-14T14:17:54Z")
This happens to me occasionally on ALL of my apps. It goes away after you force close the app and reopen it. But definitely a bug that’s been around for a while. For me, it happens when reopening the app after not being on it for a few days. ---
**Author:** ![Errcomp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/errcomp/32/13195_2.png) [@Errcomp](https://community.glideapps.com/u/Errcomp)\ **Post date:** [July 14, 2021, 7:04pm UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/9 "2021-07-14T19:04:21Z")
Same is happening for my iphone7, and I just upgraded to 14.6. As of yesterday I get a white screenwhen opening any glide app. None of my app users have reported this issue so far ---
**Author:** ![John\_Cabrera](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/john_cabrera/32/2066_2.png) [@John\_Cabrera](https://community.glideapps.com/u/John_Cabrera)\ **Post date:** [July 14, 2021, 9:28pm UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/10 "2021-07-14T21:28:15Z")
A variety of my app users are reporting the issue… not all, but enough that it’s disconcerting. Nothing they do gets them into the app (not closing out the app, not restarting the phone, not deleting the bookmark and re adding) and if they go to the app url (a custom domain for my app) it tells them it can’t connect to the server. Some of these folks are on newer phones, and the only thing that got them back in the app was updating their iOS from 13 to 14. Those who don’t do that update are still completely unable to access the app. This began happening yesterday. ---
**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\ **Post date:** [July 14, 2021, 11:04pm UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/11 "2021-07-14T23:04:55Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/b/7b23b69049e63e5fb5800ead69be7d46af981d8f.png) I can’t see your APP either! I am using v12.5.4 ---
**Author:** ![John\_Cabrera](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/john_cabrera/32/2066_2.png) [@John\_Cabrera](https://community.glideapps.com/u/John_Cabrera)\ **Post date:** [July 14, 2021, 11:32pm UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/12 "2021-07-14T23:32:59Z")
Yeah, our team has been able to replicate the issue on phones with iOS earlier than 14 but later than 11 (Glide’s stated minimum requirements) ---
**Author:** ![Errcomp](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/errcomp/32/13195_2.png) [@Errcomp](https://community.glideapps.com/u/Errcomp)\ **Post date:** [July 15, 2021, 12:56am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/13 "2021-07-15T00:56:00Z")
I actually just successfully upgraded to ioS 14.6 and this resolved (previously I thought i did but there was an error while upgrading). So it appears this is happening for older iOS than 14. However, I haven’t heard yet from any of my app users that they are having this problem. @John_Cabrera are all of your users with older iOS versions having this issue, or just some? ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [July 15, 2021, 2:24am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/14 "2021-07-15T02:24:01Z")
Consolidating this thread with: [https://community.glideapps.com/t/app-not-opening-in-ios-with-ios-13-6-ios-14-is-ok/29068/5](https://community.glideapps.com/t/app-not-opening-in-ios-with-ios-13-6-ios-14-is-ok/29068/5) ---
**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\ **Post date:** [July 15, 2021, 2:24am UTC](https://community.glideapps.com/t/app-not-opening-in-ios/29063/15 "2021-07-15T02:24:06Z")