# App not loading/ IOS 14 Update

**URL:** https://community.glideapps.com/t/app-not-loading-ios-14-update/16253
**Category:** Ask for Help
**Created:** [September 23, 2020, 4:05pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253 "2020-09-23T16:05:26Z")
**Posts on this page:** 14
**Page:** 1

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 23, 2020, 4:05pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/1 "2020-09-23T16:05:26Z")

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I am curious if anyone has had any issues with the ios 14 update. App was working perfectly and now it will not load if I am not on wifi. All my other apps and internet works but the app will not load on my phone unless i am on wifi. [EatPinellasApp.com](http://EatPinellasApp.com)

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### Author: ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)
#### Post date: [September 23, 2020, 4:06pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/2 "2020-09-23T16:06:37Z")

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Both of my apps load without wi-fi, also on iOS14, iPhone 11 Pro. What happens when you try? Your app loads on my iphone, very quickly, using just LTE, not wi-fi. I’m in NYC, USA.

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 24, 2020, 12:51pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/3 "2020-09-24T12:51:08Z")

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After doing some research apparently at&t is blocking some websites. Anyone here having issues with there apps and have at&t?

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### Author: ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)
#### Post date: [September 24, 2020, 12:53pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/4 "2020-09-24T12:53:01Z")

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I don’t think a wireless service provider would be in the business of blocking any sites. Most likely it could be that your user is using a company issued phone/laptop/device and the company is blocking sites. Is that possible?

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 24, 2020, 12:59pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/5 "2020-09-24T12:59:16Z")

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Here is the info that I found. [https://forums.att.com/conversations/att-internet-email-security/att-is-blocking-all-of-my-clients-websites-that-are-accessed-by-att-cellular-data-att-internet/](https://forums.att.com/conversations/att-internet-email-security/att-is-blocking-all-of-my-clients-websites-that-are-accessed-by-att-cellular-data-att-internet/)

I asked a bunch of people to check app and everyone can open it except att customers. Not sure if glider management has heard of this. It just recently started happening Monday.

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### Author: ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)
#### Post date: [September 24, 2020, 1:00pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/6 "2020-09-24T13:00:32Z")

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Bizarre! I cannot open it because it’s a community forum. Can you post a screenshot of the relevant thread? tagging @Mark from Glide here.

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 24, 2020, 1:02pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/7 "2020-09-24T13:02:31Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/7/728d9ac2ac7e9b1a3bd05a7944cb28523b33f5b3.jpeg) ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/d/dcfc9aee99584918945241f6ea0f0a60aba76de9.jpeg)

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### Author: ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)
#### Post date: [September 24, 2020, 1:04pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/8 "2020-09-24T13:04:29Z")

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Wow, that is crazy. Hopefully @Mark can weigh in. Never heard of something like this but it doesn’t look like AT&T has verified that they’re doing it either. Good luck - I’ll be interested in hearing what it turns out to be! I’m a Verizon user for life. 🙂

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 24, 2020, 1:07pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/9 "2020-09-24T13:07:03Z")

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Yes my Verizon account works perfectly! I just don’t want customers to start calling upset that the app is not working

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### Author: ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)
#### Post date: [September 24, 2020, 1:07pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/10 "2020-09-24T13:07:52Z")

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I hate to say it, but the correct answer is to tell them to call AT&T. It’s not like you’re in a position to sort it for them since you don’t control AT&T…

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 24, 2020, 1:09pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/11 "2020-09-24T13:09:01Z")

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I did and I am on hold right now. I just don’t know if it’s my specific app or all of glides apps not opening because they are on same servers

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 24, 2020, 1:34pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/12 "2020-09-24T13:34:47Z")

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Att fixed the issue! Yay! Thanks

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### Author: ![\_eric](https://avatars.discourse-cdn.com/v4/letter/_/5f9b8f/32.png) [@\_eric](https://community.glideapps.com/u/_eric)
#### Post date: [September 24, 2020, 1:39pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/13 "2020-09-24T13:39:01Z")

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@EatPinellas AT&T fixed the issue with your websites or in general? What was the issue?

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### Author: ![EatPinellas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eatpinellas/32/2961_2.png) [@EatPinellas](https://community.glideapps.com/u/EatPinellas)
#### Post date: [September 24, 2020, 2:59pm UTC](https://community.glideapps.com/t/app-not-loading-ios-14-update/16253/14 "2020-09-24T14:59:31Z")

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Well I thought it was fixed and was for a few moments but now it’s not working anymore.
