# App 'not found'

**URL:** <https://community.glideapps.com/t/app-not-found/58322>\
**Category:** Ask for Help\
**Created:** [February 22, 2023, 9:53pm UTC](https://community.glideapps.com/t/app-not-found/58322 "2023-02-22T21:53:53Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 12:19am UTC](https://community.glideapps.com/t/app-not-found/58322/21 "2023-02-24T00:19:25Z")

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@Katelyn_Alberts - okay, it looks like you need to update the DNS settings with your host provider. As George explained in the thread I linked to earlier, Glide has been auditing these, and for various reasons some of them have become “disconfigured”. One of mine was affected, and it looks like yours has been as well.

If you compare those settings in Glide to those in you DNS zone settings, you will find that they no longer match. So you just need to update your DNS and make sure they match. (clicking on that little red info icon will also give you a hint).

Once you have two green ticks, you should be good to go. Just be aware that the changes could take a little while to update.

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 12:46am UTC](https://community.glideapps.com/t/app-not-found/58322/22 "2023-02-24T00:46:27Z")

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ok it’s been awhile since i did this. So I just have to copy the 2 links from the Glide side and paste it with the same configurations into the provider side? And then wait for it to approve. Do I have to delete any of the old ones?

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 12:58am UTC](https://community.glideapps.com/t/app-not-found/58322/23 "2023-02-24T00:58:54Z")

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It depends on what you currently have.  
The important thing is that all values and record types should match on both sides.

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**Author:** ![The\_Legit\_FAM](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/the_legit_fam/32/55557_2.png) [@The\_Legit\_FAM](https://community.glideapps.com/u/The_Legit_FAM)\
**Post date:** [February 24, 2023, 1:06am UTC](https://community.glideapps.com/t/app-not-found/58322/24 "2023-02-24T01:06:44Z")

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I tried .glideapp.io. It worked so I think you need [glideapp.io](http://glideapp.io) and not .app

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 3:06am UTC](https://community.glideapps.com/t/app-not-found/58322/25 "2023-02-24T03:06:28Z")

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this looks like the first one with the different code:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/5/75dc90b770436f480bbbbfd41e08326f607d2f28.png)

And it looks like the second one is a totally different number?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/2/422b939ce3fa0dab860099869e3c6ca5b356b11e.png)

Attaching this one again for easy reference:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/6/863a873fcb1a3fb4ac74b4cb0525e893dcc98cdc.png)

So do I delete the old records so that it doesn’t get confused and not know what to point to? (i have no idea what im talking about btw)

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 3:39am UTC](https://community.glideapps.com/t/app-not-found/58322/26 "2023-02-24T03:39:18Z")

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- Edit the `_glideauthid` TXT record and add the new data value that Glide gives you (`GPFHT....`)
- Delete one of the A records, and edit the other one to use the new `104.22.4.63` IP address that Glide has provided.

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 3:41am UTC](https://community.glideapps.com/t/app-not-found/58322/27 "2023-02-24T03:41:21Z")

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got it thanks!!!

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 5:36am UTC](https://community.glideapps.com/t/app-not-found/58322/28 "2023-02-24T05:36:04Z")

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How did you get on, did that get it working for you?

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 12:50pm UTC](https://community.glideapps.com/t/app-not-found/58322/29 "2023-02-24T12:50:59Z")

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only 1 is working!

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/7/976780580a18139980bd558a3f3a56142e912f2d.png)

But the one with the Glideauthid, the support staff person only used an @ and i asked if that mattered and she said no

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/6/d6292389aa49ad5ac2503d2dc383a10c157e654d.png)

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 12:52pm UTC](https://community.glideapps.com/t/app-not-found/58322/30 "2023-02-24T12:52:46Z")

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omg and now my app is broken…

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 1:01pm UTC](https://community.glideapps.com/t/app-not-found/58322/31 "2023-02-24T13:01:09Z")

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Yes, but it’s an easy fix.

In the “new”, replace the `@` with `_glideauthid`  
And then delete the “old”

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 1:02pm UTC](https://community.glideapps.com/t/app-not-found/58322/32 "2023-02-24T13:02:40Z")

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i panicked and did the opposite, i changed the old entry’s content that had glideauth to the new code? Should I do it the other way?

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 1:04pm UTC](https://community.glideapps.com/t/app-not-found/58322/33 "2023-02-24T13:04:07Z")

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Do it anyway you like, as long as the end result is that what you have in your DNS host records matches what Glide has given you - for each of Host, Type and Data

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 1:05pm UTC](https://community.glideapps.com/t/app-not-found/58322/34 "2023-02-24T13:05:37Z")

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If you still don’t have 2 green ticks, give me another set of screenshots - and then don’t do anything else until I reply 😉

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 1:06pm UTC](https://community.glideapps.com/t/app-not-found/58322/35 "2023-02-24T13:06:12Z")

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I wish I knew it was going to make my app shut down until it was done transferring

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 1:06pm UTC](https://community.glideapps.com/t/app-not-found/58322/36 "2023-02-24T13:06:59Z")

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Your app will still be reachable using the Glide assigned hostname, ie. …glideapp.io

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 1:07pm UTC](https://community.glideapps.com/t/app-not-found/58322/37 "2023-02-24T13:07:06Z")

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I thought you were sleeping lol

I still don’t, should it happen right away?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/9/c96dc8ce4c2f16d776bc64b6c3dad1a607a3f056.png)

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 1:07pm UTC](https://community.glideapps.com/t/app-not-found/58322/38 "2023-02-24T13:07:54Z")

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Show me what you have in your DNS host records

(I’m usually awake at 9pm)

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 24, 2023, 1:08pm UTC](https://community.glideapps.com/t/app-not-found/58322/39 "2023-02-24T13:08:45Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/7/57e2612b9b91218a3c9f85bcf98f7ca67908d58d.png)

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 24, 2023, 1:10pm UTC](https://community.glideapps.com/t/app-not-found/58322/40 "2023-02-24T13:10:28Z")

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Delete the second last one

 ![CleanShot 2023-02-24 at 21.09.23@2x](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/a/fa115d8a46a99c0e31bbd10294cea737e4ea8080.png)

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