# App Login PIN emails NOT being send by Glide

**URL:** https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504
**Category:** Ask for Help
**Created:** [February 26, 2026, 5:23pm UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504 "2026-02-26T17:23:04Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![Carbonsquare](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/carbonsquare/32/55224_2.png) [@Carbonsquare](https://community.glideapps.com/u/Carbonsquare)
#### Post date: [February 26, 2026, 5:23pm UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/1 "2026-02-26T17:23:04Z")

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Greetings Fellow Gliders, for some reason today when our app Users attempt to log into our apps with regular emails, they are NOT receiving the PIN email. Is there a known issue going on right now in Glide? Anyone else experiencing this?

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### Author: ![Carbonsquare](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/carbonsquare/32/55224_2.png) [@Carbonsquare](https://community.glideapps.com/u/Carbonsquare)
#### Post date: [February 26, 2026, 5:32pm UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/2 "2026-02-26T17:32:13Z")

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**UPDATE:** PIN emails appear to be working again for Yahoo! based emails but there still appears to be a problem receiving the PIN email to Google (Gmail) email addresses.

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### Author: ![mylesalexa](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mylesalexa/32/86518_2.png) [@mylesalexa](https://community.glideapps.com/u/mylesalexa)
#### Post date: [February 26, 2026, 5:41pm UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/3 "2026-02-26T17:41:52Z")

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They are certainly taking a long time to come in for me, gmail accounts

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### Author: ![rstout112](https://avatars.discourse-cdn.com/v4/letter/r/bbce88/32.png) [@rstout112](https://community.glideapps.com/u/rstout112)
#### Post date: [February 26, 2026, 7:10pm UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/4 "2026-02-26T19:10:15Z")

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It appears that anything being sent from the app to Gmail is not working or taking a very long time. Does anyone actually work at Glide that can figure this out?

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### Author: ![jb\_1mprove](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jb_1mprove/32/92375_2.png) [@jb\_1mprove](https://community.glideapps.com/u/jb_1mprove)
#### Post date: [February 26, 2026, 9:01pm UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/5 "2026-02-26T21:01:20Z")

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Glide team is working on it for as far as I know.

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [February 27, 2026, 1:19am UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/6 "2026-02-27T01:19:23Z")

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> **[Minor incident: Email deliverability issues | Glide Status](https://status.glideapps.com/incidents/353452)**
>
> \[Investigating\] We're currently investigating an issue with our email providers affecting deliverability to some recipients. As a result, some emails may be delayed or temporarily not delivered. 
> 
> We're actively working with our providers on...

Official incident record is here.

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### Author: ![Gui\_Rodrigues\_Goncal](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gui_rodrigues_goncal/32/41584_2.png) [@Gui\_Rodrigues\_Goncal](https://community.glideapps.com/u/Gui_Rodrigues_Goncal)
#### Post date: [March 26, 2026, 12:24pm UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/7 "2026-03-26T12:24:26Z")

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The incident was closed as resolves, but my app is facing this issue right now. In my case, Gmail and Hotmail e-mails are beeing received. But comercial e-mails are not. My plan is Legacy PRO.

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### Author: ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)
#### Post date: [March 31, 2026, 1:06am UTC](https://community.glideapps.com/t/app-login-pin-emails-not-being-send-by-glide/86504/8 "2026-03-31T01:06:17Z")

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Have you tried reaching out to support from within your project?
