# App is down

**URL:** <https://community.glideapps.com/t/app-is-down/3855>\
**Category:** Report a Bug\
**Created:** [January 22, 2020, 1:39pm UTC](https://community.glideapps.com/t/app-is-down/3855 "2020-01-22T13:39:11Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Kareem\_AbuTaleb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kareem_abutaleb/32/315_2.png) [@Kareem\_AbuTaleb](https://community.glideapps.com/u/Kareem_AbuTaleb)\
**Post date:** [January 22, 2020, 1:39pm UTC](https://community.glideapps.com/t/app-is-down/3855/1 "2020-01-22T13:39:11Z")

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The app won’t open does anyone facing the same problem?

App URL: gtpay.glide.app

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**Author:** ![Sebastian\_sebdjkl](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sebastian_sebdjkl/32/117_2.png) [@Sebastian\_sebdjkl](https://community.glideapps.com/u/Sebastian_sebdjkl)\
**Post date:** [January 22, 2020, 1:40pm UTC](https://community.glideapps.com/t/app-is-down/3855/2 "2020-01-22T13:40:57Z")

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Hi yes my apps are down too

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**Author:** ![jamal\_hammou](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jamal_hammou/32/2874_2.png) [@jamal\_hammou](https://community.glideapps.com/u/jamal_hammou)\
**Post date:** [January 22, 2020, 1:42pm UTC](https://community.glideapps.com/t/app-is-down/3855/3 "2020-01-22T13:42:17Z")

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moi aussi

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**Author:** ![David\_Boval](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_boval/32/2354_2.png) [@David\_Boval](https://community.glideapps.com/u/David_Boval)\
**Post date:** [January 22, 2020, 1:43pm UTC](https://community.glideapps.com/t/app-is-down/3855/4 "2020-01-22T13:43:46Z")

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Looks like a global issue.

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**Author:** ![senorcodecat](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/senorcodecat/32/2758_2.png) [@senorcodecat](https://community.glideapps.com/u/senorcodecat)\
**Post date:** [January 22, 2020, 1:47pm UTC](https://community.glideapps.com/t/app-is-down/3855/5 "2020-01-22T13:47:06Z")

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Yep. App is down. This really sucks . . . I just piloted my business today and have customers trying to pay and sign up.

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**Author:** ![Doomba](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/doomba/32/1133_2.png) [@Doomba](https://community.glideapps.com/u/Doomba)\
**Post date:** [January 22, 2020, 1:50pm UTC](https://community.glideapps.com/t/app-is-down/3855/6 "2020-01-22T13:50:56Z")

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Same here.

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**Author:** ![Christophe\_HK](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/christophe_hk/32/4161_2.png) [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\
**Post date:** [January 22, 2020, 1:51pm UTC](https://community.glideapps.com/t/app-is-down/3855/7 "2020-01-22T13:51:13Z")

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Same thing, but only for my public app, the password protected app works fine.

For the public app, I see the components of the main page correctly displayed during few milliseconds, then blank page. And even refreshes can’t get the components back.

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**Author:** ![jamal\_hammou](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jamal_hammou/32/2874_2.png) [@jamal\_hammou](https://community.glideapps.com/u/jamal_hammou)\
**Post date:** [January 22, 2020, 2:00pm UTC](https://community.glideapps.com/t/app-is-down/3855/8 "2020-01-22T14:00:38Z")

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moi auusi

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**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\
**Post date:** [January 22, 2020, 2:45pm UTC](https://community.glideapps.com/t/app-is-down/3855/9 "2020-01-22T14:45:17Z")

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> [@Kareem\_AbuTaleb](#):
>
> gtpay.glide.app

That’s not your app’s URL. It is [https://gtpay.glideapp.io/](https://gtpay.glideapp.io/), which works now.

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**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\
**Post date:** [January 22, 2020, 2:48pm UTC](https://community.glideapps.com/t/app-is-down/3855/10 "2020-01-22T14:48:23Z")

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We had an outage this morning, which is now resolved. We’re investigating the causes right now. If your app is still down, please report it here, and mention your app’s URL.

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**Author:** ![zzoldan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/zzoldan/32/452_2.png) [@zzoldan](https://community.glideapps.com/u/zzoldan)\
**Post date:** [January 22, 2020, 4:16pm UTC](https://community.glideapps.com/t/app-is-down/3855/11 "2020-01-22T16:16:43Z")

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Seeing a 502 Bad Getaway when I try this app: [https://815snowinfo.glideapp.io/](https://815snowinfo.glideapp.io/). Also seeing it among other apps in the Showcase section.

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [January 22, 2020, 4:31pm UTC](https://community.glideapps.com/t/app-is-down/3855/12 "2020-01-22T16:31:45Z")

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The app works for me (just noting this).

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**Author:** ![zzoldan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/zzoldan/32/452_2.png) [@zzoldan](https://community.glideapps.com/u/zzoldan)\
**Post date:** [January 22, 2020, 4:32pm UTC](https://community.glideapps.com/t/app-is-down/3855/13 "2020-01-22T16:32:56Z")

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Working now.

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**Author:** ![Krivo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/krivo/32/5363_2.png) [@Krivo](https://community.glideapps.com/u/Krivo)\
**Post date:** [January 22, 2020, 4:49pm UTC](https://community.glideapps.com/t/app-is-down/3855/14 "2020-01-22T16:49:11Z")

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@david problem still seen  
[Stgrf.glideapp.io](http://Stgrf.glideapp.io)

Problem is seen on installed app but above link works

How to avoid this problem at users who have installed the app?

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<div class="post-metadata">

**Author:** ![Mark](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mark/32/125_2.png) [@Mark](https://community.glideapps.com/u/Mark)\
**Post date:** [January 22, 2020, 5:07pm UTC](https://community.glideapps.com/t/app-is-down/3855/15 "2020-01-22T17:07:13Z")

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What do you see on installed apps?

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**Author:** ![Krivo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/krivo/32/5363_2.png) [@Krivo](https://community.glideapps.com/u/Krivo)\
**Post date:** [January 22, 2020, 5:34pm UTC](https://community.glideapps.com/t/app-is-down/3855/16 "2020-01-22T17:34:26Z")

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@Mark  
502 Bad Gateway

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [January 22, 2020, 6:04pm UTC](https://community.glideapps.com/t/app-is-down/3855/17 "2020-01-22T18:04:47Z")

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The problem will self resolve. The service is up and running, users who are impacted are seeing local device caches which the OS will clear shortly.

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**Author:** ![Krivo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/krivo/32/5363_2.png) [@Krivo](https://community.glideapps.com/u/Krivo)\
**Post date:** [January 22, 2020, 6:46pm UTC](https://community.glideapps.com/t/app-is-down/3855/18 "2020-01-22T18:46:30Z")

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Thx for explaining

Could be nice through if you have a site/page where status of the service can be seen. Once in a while problems are seen - and It would be to see the status without having to report the same problem many times

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**Author:** ![senorcodecat](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/senorcodecat/32/2758_2.png) [@senorcodecat](https://community.glideapps.com/u/senorcodecat)\
**Post date:** [January 23, 2020, 8:54am UTC](https://community.glideapps.com/t/app-is-down/3855/19 "2020-01-23T08:54:22Z")

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Agreed. You guys definitely need a status page with transparency into how it happened and how it is being resolved.

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**Author:** ![Jacopo\_Chiapello](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jacopo_chiapello/32/222_2.png) [@Jacopo\_Chiapello](https://community.glideapps.com/u/Jacopo_Chiapello)\
**Post date:** [February 4, 2021, 2:28pm UTC](https://community.glideapps.com/t/app-is-down/3855/20 "2021-02-04T14:28:23Z")

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Hi, my App have some problems and we don’t do nothing on it. Is glide down? All works good after and now suddenly we have some bug. Can i have assistance? More than 1000 people need to use it this weekend!!

[Next page](https://community.glideapps.com/t/app-is-down/3855.md?page=2)
