# App frozen due to potential content violation – request manual review **URL:** \ **Category:** Ask for Help\ **Tags:** glide-escalated\ **Created:** [January 22, 2026, 6:56pm UTC](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110 "2026-01-22T18:56:21Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![VERONIK\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/veronik_m/32/93905_2.png) [@VERONIK\_M](https://community.glideapps.com/u/VERONIK_M)\ **Post date:** [January 22, 2026, 6:56pm UTC](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110/1 "2026-01-22T18:56:21Z")
Hello, My Glide team was frozen due to a potential content violation. I cannot access, edit, duplicate, or create any app. This is a tourism app that only contains public places (restaurants, attractions, landmarks). There is no adult, prohibited, or sensitive content. I did not receive any email explaining the violation. My Team ID is: RZ40VXGHrn9RlgnG0pj I kindly request a manual review by the Trust & Safety team. Thank you very much. ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [January 22, 2026, 7:20pm UTC](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110/2 "2026-01-22T19:20:30Z")
In the community forum we discuss building applications. For issues related to billing or your Glide account, you need to contact Glide support directly. **Option 1** Contact Glide support via your Glide account directly. There is a ❓ symbol in the bottom right-hand corner both in the builder and in the dashboard. That is the quickest way to get the attention of the support team and have them look into your issue. **Option 2** Write to [support@glideapps.com](mailto:support@glideapps.com) ---
**Author:** ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)\ **Post date:** [January 22, 2026, 9:26pm UTC](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110/5 "2026-01-22T21:26:48Z")
This thread has been escalated. Support will follow up via the Messenger in the Builder or through email. [Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support) ---
**Author:** ![comm\_support\_agent](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/comm_support_agent/32/84195_2.png) [@comm\_support\_agent](https://community.glideapps.com/u/comm_support_agent)\ **Post date:** [January 22, 2026, 9:29pm UTC](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110/6 "2026-01-22T21:29:51Z")
The Support team has reached out to you about this by email. ---
**Author:** ![VERONIK\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/veronik_m/32/93905_2.png) [@VERONIK\_M](https://community.glideapps.com/u/VERONIK_M)\ **Post date:** [January 24, 2026, 6:44pm UTC](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110/7 "2026-01-24T18:44:35Z")
I already received the email saying my account is no longer on hold, but the Glide Builder is still blocked with the content violation message. Could you please fully remove the violation flag from my team? Team ID: RZ40XVXGHrn9RgnG0pj Thank you. ---
**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Post date:** [January 24, 2026, 7:26pm UTC](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110/8 "2026-01-24T19:26:31Z")
Same answer as previously: you need to contact Glide support for issues related to your account or billing. In the community forum we discuss building applications. Have you tried contacting Glide support through your Glide account or sending them an email? > [@App frozen due to potential content violation – request manual review](https://community.glideapps.com/t/app-frozen-due-to-potential-content-violation-request-manual-review/86110/2): > > In the community forum we discuss building applications. For issues related to billing or your Glide account, you need to contact Glide support directly. Option 1 Contact Glide support via your Glide account directly. There is a red_question_mark symbol in the bottom right-hand corner both in the builder and in the dashboard. That is the quickest way to get the attention of the support team and have them look into your issue. Option 2 Write to [support@glideapps.com](mailto:support@glideapps.com)