# App data clean and doesn't save **URL:** \ **Category:** Ask for Help\ **Created:** [April 10, 2025, 12:59pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265 "2025-04-10T12:59:49Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Lasevicius](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lasevicius/32/79164_2.png) [@Lasevicius](https://community.glideapps.com/u/Lasevicius)\ **Post date:** [April 10, 2025, 12:59pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/1 "2025-04-10T12:59:49Z")
Hello, I have a client that told me he couldn’t duplicate de app, so when I went to check, clicking duplicate just open the app, but doesn’t duplicate. The whole data tab is empty, and adding rows and etc doesn’t save, if I open again the app, it’s clean again. What’s happening? There’s no error message, just literally nothing happens with this app. Also, when trying to create template so I could copy the app again, this error appears: App doesn’t have access to table native-table-vW2Gzs61nvH7nrM9lbxX with native table ID M1MCT5xv4egqljXLCX3E What can I do? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 10, 2025, 2:56pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/2 "2025-04-10T14:56:08Z")
So this error is specific to copying templates, right? ---
**Author:** ![Lasevicius](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lasevicius/32/79164_2.png) [@Lasevicius](https://community.glideapps.com/u/Lasevicius)\ **Post date:** [April 10, 2025, 3:06pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/3 "2025-04-10T15:06:46Z")
Actually, is like the app doesn’t exist, when I enter the app, there’s no data, when I try to duplicate it, it doesn’t duplicate, just open the empty app, when I try to copy template, there’s this error message. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 10, 2025, 3:12pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/4 "2025-04-10T15:12:11Z")
> [@Is it no longer possible to share a template privately now?](https://community.glideapps.com/t/is-it-no-longer-possible-to-share-a-template-privately-now/80918): > > Is it no longer possible to share a template privately now? I’ve tried to click “Copy in Glide” button for several times, and it always leads me to this black screen: Kindly provide information and suggestions. Thank you! Ryan I assume it’s the same problem here? ---
**Author:** ![Lasevicius](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lasevicius/32/79164_2.png) [@Lasevicius](https://community.glideapps.com/u/Lasevicius)\ **Post date:** [April 10, 2025, 4:44pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/5 "2025-04-10T16:44:45Z")
No, I encountered that problem too, but that one happens after a template was created, you can’t copy the template, mine is before, I can’t even create a template, I just needed to duplicate the app in order to change a few things, but It’s like my app doesn’t exist, in Usage shows 0 rows, after entering the app, every row that I add, disappears after I enter again the app. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 11, 2025, 12:20am UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/6 "2025-04-11T00:20:15Z")
How many rows are you having in that app? Do you use any data sources other than Glide Tables/Glide Big Tables? ---
**Author:** ![Lasevicius](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lasevicius/32/79164_2.png) [@Lasevicius](https://community.glideapps.com/u/Lasevicius)\ **Post date:** [April 11, 2025, 12:54pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/7 "2025-04-11T12:54:08Z")
I don’t know how many rows, since in usage it says 0 rows, and when entered the app it doesn’t have any row in any table (and if I create row, this row is deleted after closing the app) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 11, 2025, 3:19pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/8 "2025-04-11T15:19:11Z")
Can you recreate that behavior in a video so support can look into it? ---
**Author:** ![Lasevicius](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lasevicius/32/79164_2.png) [@Lasevicius](https://community.glideapps.com/u/Lasevicius)\ **Post date:** [April 14, 2025, 6:15pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/9 "2025-04-14T18:15:34Z")
Sure, sorry for the delay. How can I send it to support? In the video I try to add a new row (and how that row goes missing after reopening the app), try duplicating the app, and create template. I tried to add it here, but it’s not supported. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 14, 2025, 11:55pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/10 "2025-04-14T23:55:11Z")
![CleanShot 2025-04-15 at 06.54.47](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/0/e0ed45a2c09252b11193baa33b4c63f80233c8e1.png) You can chat with the support team using this icon on the bottom right. ---
**Author:** ![Lasevicius](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lasevicius/32/79164_2.png) [@Lasevicius](https://community.glideapps.com/u/Lasevicius)\ **Post date:** [April 15, 2025, 12:17pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/11 "2025-04-15T12:17:13Z")
Oh sure, but the app is on a free plan team, is there a way to send it? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [April 15, 2025, 2:15pm UTC](https://community.glideapps.com/t/app-data-clean-and-doesnt-save/81265/12 "2025-04-15T14:15:50Z")
Then it’s not available. You can send the video link here and I’ll get the team to look at it.