# App Completely Disappeared **URL:** \ **Category:** Report a Bug\ **Created:** [September 24, 2020, 7:33pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316 "2020-09-24T19:33:01Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Jaybird\_Farrow](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaybird_farrow/32/135_2.png) [@Jaybird\_Farrow](https://community.glideapps.com/u/Jaybird_Farrow)\ **Post date:** [September 24, 2020, 7:33pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/1 "2020-09-24T19:33:01Z")
My app’s URL: [https://smarketplace.glideapp.io/](https://smarketplace.glideapp.io/) I was just about to write a post about the new Virtual Mall ive been building but today all of a sudden it disappeared. I can’t even open it inside glide for editing. And 3 people have written me to tell me that the app is just a white screen. Any ideas? ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [September 24, 2020, 7:40pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/2 "2020-09-24T19:40:03Z")
Your app opens for me. I did not sign in, but I do get the login screen. I am in New York City, USA. Is there any pattern to the users who cannot access it in terms of device or location? ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/2/2970c5a6a6725efde42ccc1609a831c0d9760a96.jpeg) ---
**Author:** ![Jaybird\_Farrow](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaybird_farrow/32/135_2.png) [@Jaybird\_Farrow](https://community.glideapps.com/u/Jaybird_Farrow)\ **Post date:** [September 24, 2020, 7:41pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/3 "2020-09-24T19:41:56Z")
thanks for letting me know… are you using safari? Ive tried 2 computers and 3 phones and white screen on every one ---
**Author:** ![S\_C](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/s_c/32/12766_2.png) [@S\_C](https://community.glideapps.com/u/S_C)\ **Post date:** [September 24, 2020, 7:42pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/4 "2020-09-24T19:42:46Z")
Working in Canada as well. IOS safari ---
**Author:** ![Jaybird\_Farrow](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaybird_farrow/32/135_2.png) [@Jaybird\_Farrow](https://community.glideapps.com/u/Jaybird_Farrow)\ **Post date:** [September 24, 2020, 7:44pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/5 "2020-09-24T19:44:25Z")
Did either of you actually sign in? I just opened it in Firefox and only the login screen loaded… ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [September 24, 2020, 7:45pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/6 "2020-09-24T19:45:02Z")
No, as I said I just saw the sign up screen I did not login. But I will try now and let you know what happens. ---
**Author:** ![Jaybird\_Farrow](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaybird_farrow/32/135_2.png) [@Jaybird\_Farrow](https://community.glideapps.com/u/Jaybird_Farrow)\ **Post date:** [September 24, 2020, 7:45pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/7 "2020-09-24T19:45:32Z")
thank you ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [September 24, 2020, 7:47pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/8 "2020-09-24T19:47:44Z")
It does not load. See this thread and report it here: > [@Critical Issue - App Outage - Login timing out for all my apps in Northeast US](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/35): > > Yes, please report outages. ---
**Author:** ![S\_C](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/s_c/32/12766_2.png) [@S\_C](https://community.glideapps.com/u/S_C)\ **Post date:** [September 24, 2020, 8:01pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/9 "2020-09-24T20:01:17Z")
I didn’t log in as I respect privacy of your app. ---
**Author:** ![Jaybird\_Farrow](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jaybird_farrow/32/135_2.png) [@Jaybird\_Farrow](https://community.glideapps.com/u/Jaybird_Farrow)\ **Post date:** [September 24, 2020, 8:29pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/10 "2020-09-24T20:29:25Z")
it says on [status.glideapps.com](http://status.glideapps.com) that everything is up and operational… but still can’t get anything to load ---
**Author:** ![Deena](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/deena/32/9877_2.png) [@Deena](https://community.glideapps.com/u/Deena)\ **Post date:** [September 24, 2020, 8:32pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/11 "2020-09-24T20:32:41Z")
I would email [support@glideapps.com](mailto:support@glideapps.com) - make sure you use all lower case (a capital letter will kick it back) ---
**Author:** ![Ian](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ian/32/13049_2.png) [@Ian](https://community.glideapps.com/u/Ian)\ **Post date:** [September 24, 2020, 10:28pm UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/12 "2020-09-24T22:28:50Z")
This is possibly related to the outage mentioned here: [Critical Issue - App Outage - Login timing out for all my apps in Northeast US](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/74) We’re investigating right now. ---
**Author:** ![Ian](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ian/32/13049_2.png) [@Ian](https://community.glideapps.com/u/Ian)\ **Post date:** [September 25, 2020, 1:28am UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/13 "2020-09-25T01:28:15Z")
> [@Ian](#): > > Critical Issue - App Outage - Login timing out for all my apps in Northeast US > [@Critical Issue - App Outage - Login timing out for all my apps in Northeast US](https://community.glideapps.com/t/critical-issue-app-outage-login-timing-out-for-all-my-apps-in-northeast-us/15581/75): > > This should be fixed if not for the Google outage. Once Google is back online please let us know if you’re still experiencing issues. ---
**Author:** ![Wiz.Wazeer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wiz.wazeer/32/72423_2.png) [@Wiz.Wazeer](https://community.glideapps.com/u/Wiz.Wazeer)\ **Post date:** [September 25, 2020, 2:22am UTC](https://community.glideapps.com/t/app-completely-disappeared/16316/14 "2020-09-25T02:22:31Z")
@Jaybird_Farrow all is well and good. Elevators are working fine. First tab 1 opens into a dark world, and on the 2nd tab elevator I see some1 jumping up and down in joy.