# 🚨 App Access Issue – User Limit Reached 🚨 **URL:** \ **Category:** Ask for Help\ **Created:** [June 9, 2025, 12:54pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342 "2025-06-09T12:54:26Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Variety\_Gaming](https://avatars.discourse-cdn.com/v4/letter/v/ac8455/32.png) [@Variety\_Gaming](https://community.glideapps.com/u/Variety_Gaming)\ **Post date:** [June 9, 2025, 12:54pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/1 "2025-06-09T12:54:26Z")
_First time reporting a bug? [Refer to our Start Here post.](https://community.glideapps.com/t/start-here-reporting-platform-bugs-issues/40)_ * * * **Team ID:** `https://go.glideapps.com/o/jkkbF0HBDXblCceZyPKs/` **App ID:** `https://go.glideapps.com/app/gxfvXgo65LRymoKcEtGl/layout` **Description** Hey everyone, I noticed a problem with my app’s user access: - The **maximum users allowed should be 10** , but right now my app only supports **9 users**. - Also, **new users can no longer join** the app. I’m trying to figure out why this is happening and how to fix it. Thanks for your patience while I work on this! ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [June 9, 2025, 12:56pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/2 "2025-06-09T12:56:27Z")
What do you see on your Usage Dashboard? ---
**Author:** ![Variety\_Gaming](https://avatars.discourse-cdn.com/v4/letter/v/ac8455/32.png) [@Variety\_Gaming](https://community.glideapps.com/u/Variety_Gaming)\ **Post date:** [June 9, 2025, 1:11pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/3 "2025-06-09T13:11:51Z")
For the app that I highlighted here is 9 itself. Deleted and transfered apps is 6 total 11/10 how?? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [June 9, 2025, 1:35pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/4 "2025-06-09T13:35:11Z")
Well, that explains why you are over the limit. I assume that you have had other Apps in the team that have since been deleted or transferred out of the team. Any users that had previously logged into any of those Apps will still be counted until your usage period resets. ---
**Author:** ![Variety\_Gaming](https://avatars.discourse-cdn.com/v4/letter/v/ac8455/32.png) [@Variety\_Gaming](https://community.glideapps.com/u/Variety_Gaming)\ **Post date:** [June 9, 2025, 2:16pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/6 "2025-06-09T14:16:21Z")
But that app had removed before this month ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [June 9, 2025, 2:17pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/7 "2025-06-09T14:17:32Z")
Which plan are you on? Assuming a free plan, then it works on a 30 day rolling period. ---
**Author:** ![Variety\_Gaming](https://avatars.discourse-cdn.com/v4/letter/v/ac8455/32.png) [@Variety\_Gaming](https://community.glideapps.com/u/Variety_Gaming)\ **Post date:** [June 9, 2025, 2:19pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/8 "2025-06-09T14:19:07Z")
Okay thanks! I’ll wait this month ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [June 16, 2025, 2:19pm UTC](https://community.glideapps.com/t/app-access-issue-user-limit-reached/82342/9 "2025-06-16T14:19:47Z")
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