# Anyone else have issues with certain phones not acknowledging app link?

**URL:** <https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450>\
**Category:** Ask for Help\
**Created:** [March 10, 2022, 3:51am UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450 "2022-03-10T03:51:45Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [March 10, 2022, 3:51am UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/1 "2022-03-10T03:51:45Z")

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I have been sending my app out to random people to test it out before we launch and I’ve had a couple people tell me that the link doesn’t register on their phone. This has been through text and social media. The link is ververy.app and instead of creating a hyperlink (as it does on most phones), it just stays as regular text. This is frustrating because then I have to direct them to the search bar to type it in there and at that point I’m going to have frustrated new users that think the app is faulty from the start. There is nothing wrong with the domain and I asked the domain provider about it already, and they said it has to do with Glide, not them.

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**Author:** ![JuanM](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/juanm/32/33666_2.png) [@JuanM](https://community.glideapps.com/u/JuanM)\
**Post date:** [March 10, 2022, 3:58am UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/2 "2022-03-10T03:58:09Z")

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Are you writing the link in this format?

> **[Ververy Beta](https://ververy.app/)**
>
> Greater Boston Salon Finder

if not, try it. I have not had a problem in this way

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 10, 2022, 4:00am UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/3 "2022-03-10T04:00:18Z")

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As @JuanM stated, you should have “https://” with the link. I’m fairly certain that will work well.

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [March 10, 2022, 4:08am UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/4 "2022-03-10T04:08:25Z")

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i just resent the link to someone that was having the issue, now with the “https://” in front of it and I’ll see if they say whether it resolved it or not!

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [March 10, 2022, 6:32pm UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/5 "2022-03-10T18:32:40Z")

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Worked! thank you!

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [March 10, 2022, 8:34pm UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/6 "2022-03-10T20:34:03Z")

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If I were to guess, `.app` is probably not easily recognized as a domain and could easily be interpreted as a malformed sentence. veryvery.app could very easily be interpreted as the end of a sentence and the beginning of a new one with a missing space between the period and app. Otherwise a text message or social media would be turning anything into a link. Adding `https://` will guarantee that a link is a link and not just text or part of a sentence.

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [March 10, 2022, 8:35pm UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/7 "2022-03-10T20:35:09Z")

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Thanks for explaining the difference!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [March 11, 2022, 8:35pm UTC](https://community.glideapps.com/t/anyone-else-have-issues-with-certain-phones-not-acknowledging-app-link/39450/8 "2022-03-11T20:35:25Z")

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