# Agent Tab Missing

**URL:** https://community.glideapps.com/t/agent-tab-missing/84299
**Category:** Ask for Help
**Tags:** glide-escalated
**Created:** [September 10, 2025, 11:24am UTC](https://community.glideapps.com/t/agent-tab-missing/84299 "2025-09-10T11:24:07Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![TimHeasman](https://avatars.discourse-cdn.com/v4/letter/t/94ad74/32.png) [@TimHeasman](https://community.glideapps.com/u/TimHeasman)
#### Post date: [September 10, 2025, 11:24am UTC](https://community.glideapps.com/t/agent-tab-missing/84299/1 "2025-09-10T11:24:07Z")

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Hi there i have a subscription and on one of my apps i see i have access to agent but on my other project its not available if there a way to have this function activated? would be so useful as a new user.  
can anyone help me on this subject?  
Many thanks  
Tim

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### Author: ![glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/glide/32/53398_2.png) [@glide](https://community.glideapps.com/u/glide)
#### Post date: [September 11, 2025, 10:07am UTC](https://community.glideapps.com/t/agent-tab-missing/84299/4 "2025-09-11T10:07:13Z")

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This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.

[Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support)

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### Author: ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)
#### Post date: [September 11, 2025, 5:31pm UTC](https://community.glideapps.com/t/agent-tab-missing/84299/5 "2025-09-11T17:31:24Z")

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For now, the Agent is automatically added only to new customer teams. If you’d like access on an existing team, please contact support through the chat tool in the Builder, and we’ll enable it for you.
