# Adding webhook not working

**URL:** <https://community.glideapps.com/t/adding-webhook-not-working/63211>\
**Category:** Ask for Help\
**Created:** [June 27, 2023, 2:41pm UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211 "2023-06-27T14:41:45Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Adam2](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adam2/32/60932_2.png) [@Adam2](https://community.glideapps.com/u/Adam2)\
**Post date:** [June 27, 2023, 2:41pm UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/1 "2023-06-27T14:41:45Z")

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Hello,

When I am trying to add a custom webhook, I have the following error message “Oh Sheet! Something went wrong adding the webhook”  
I do not have any more information or logs…  
The webhook is working well with postman or other tools so that does not make any sense.

Thank you by advance.

Adam

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [June 27, 2023, 2:50pm UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/2 "2023-06-27T14:50:59Z")

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Can you make a short [loom.com](http://loom.com) video that shows the failure happening?

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<div class="post-metadata">

**Author:** ![Adam2](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adam2/32/60932_2.png) [@Adam2](https://community.glideapps.com/u/Adam2)\
**Post date:** [June 27, 2023, 3:24pm UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/3 "2023-06-27T15:24:04Z")

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Please find it here:

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [June 27, 2023, 3:37pm UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/4 "2023-06-27T15:37:35Z")

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Thanks. I tried to replicate that but I’m unable to.

Can you try adding the same webhook as a custom action, and let me know if it works?

Also, can you try adding the webhook to another App? (this will help determine if the problem is with the webhook, or with your App)

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<div class="post-metadata">

**Author:** ![Adam2](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adam2/32/60932_2.png) [@Adam2](https://community.glideapps.com/u/Adam2)\
**Post date:** [June 27, 2023, 3:48pm UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/5 "2023-06-27T15:48:44Z")

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I tried adding the webhiook as a custom action but I still have the same error :

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/f/bf77844075e3b2a3395d057b26396e8c34c387e3.jpeg)

Same when I tried to add the webhook in another app… it is weird  
Do you know if Glide does any checks on the url to be added as a webhook ? Because it works with different urls.

Thanks by advance

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [June 27, 2023, 4:05pm UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/6 "2023-06-27T16:05:54Z")

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Okay yeah, that narrows it down. It must be something specific to that webhook. Do you mind sharing the webhook URL with me so I can take a look? (share it privately if you wish).

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<div class="post-metadata">

**Author:** ![Adam2](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/adam2/32/60932_2.png) [@Adam2](https://community.glideapps.com/u/Adam2)\
**Post date:** [June 28, 2023, 7:27am UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/7 "2023-06-28T07:27:50Z")

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I just shared the webhook URL with you in private. Thank you 🙂

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [June 28, 2023, 7:41am UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211/8 "2023-06-28T07:41:24Z")

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Got it.  
I get the same error with that webhook URL, so I think that pretty much confirms that it’s a problem with that specific URL. My best guess is that it might be that Glide may be unable to handle the custom port number.

In any case, I think the best course of action at this stage will be to reach out directly to Glide Support. They will be able to troubleshoot further and escalate to Glide Engineering if necessary.

You can raise a support ticket from your Glide Dashboard - click the question mark at the bottom right, choose Support and then follow instructions.
