# Actions: "Device info" doesn't seem to work
**URL:** https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562
**Category:** Report a Bug
**Created:** [March 23, 2023, 7:31am UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562 "2023-03-23T07:31:17Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@NoVi](https://community.glideapps.com/u/NoVi)
#### Post date: [March 23, 2023, 7:31am UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/1 "2023-03-23T07:31:17Z")
Hi,
I’m very excited about the new “Get device info” action, it will simplify an essential feature of my most used app.
But I can’t use it: I’ve set up a button to store some device data, and clicking the button doesn’t store any data. Following actions are triggered neither.
Let me know if more information can be helpful.
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [March 24, 2023, 2:01am UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/2 "2023-03-24T02:01:32Z")
I can confirm it’s not working on MacOS Ventura 13.2.1. @Robert_Petitto submitted a report on iOS 16.4 a few days ago and the team said they will fix it.
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### Author:  [@kingzy](https://community.glideapps.com/u/kingzy)
#### Post date: [March 25, 2023, 2:43pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/3 "2023-03-25T14:43:45Z")
I test this on Android devices, also show nothing…
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [March 25, 2023, 11:57pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/4 "2023-03-25T23:57:29Z")
No ETA, but the team will deploy a fix.
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### Author:  [@MrTechSolutions](https://community.glideapps.com/u/MrTechSolutions)
#### Post date: [April 2, 2023, 3:06am UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/5 "2023-04-02T03:06:43Z")
Same thing here, doesn’t work. iPhone 14 Pro Max, iOS 16 and MacBook Pro M2, both using Chrome.
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### Author:  [@MatthewS](https://community.glideapps.com/u/MatthewS)
#### Post date: [April 7, 2023, 1:33pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/6 "2023-04-07T13:33:17Z")
Bump. Still not working. Tried Chrome on iOS desktop and two different iPhones. Trying to use this feature to help guide users to install and get push notifications working.
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### Author:  [@gvalero](https://community.glideapps.com/u/gvalero)
#### Post date: [April 7, 2023, 2:08pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/7 "2023-04-07T14:08:38Z")
I can confirm the same issue even working on Windows OS.
@SantiagoPerez can you give us a hand?
Thanks!
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [April 7, 2023, 5:07pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/8 "2023-04-07T17:07:39Z")
Works for me… 🤷♂️
I’ve tested with Chrome on MacOS and Safari on IOS.
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### Author:  [@MatthewS](https://community.glideapps.com/u/MatthewS)
#### Post date: [April 7, 2023, 6:10pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/9 "2023-04-07T18:10:09Z")
Darren you have each attribute as it’s own row? How did you populate this?
I set it up were the attributes are in the user profiles table, each attribute as it’s own column. Then as an action I have the Get device info writing to each column of the user profiles table.
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [April 7, 2023, 6:17pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/10 "2023-04-07T18:17:12Z")
> [@MatthewS](#):
>
> I set it up were the attributes are in the user profiles table, each attribute as it’s own column.
Yes, I did the same.
Then I joined them all together with a template, and expanded that into a list using a helper table.
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### Author:  [@A.I.Office](https://community.glideapps.com/u/A.I.Office)
#### Post date: [April 7, 2023, 7:11pm UTC](https://community.glideapps.com/t/actions-device-info-doesnt-seem-to-work/59562/11 "2023-04-07T19:11:40Z")
doesn’t work on my end, both on Galaxy S20 and OnePlus 5T
on:
chrome
edge
brave