# Action works in Builder but not on app

**URL:** <https://community.glideapps.com/t/action-works-in-builder-but-not-on-app/60637>\
**Category:** Report a Bug\
**Created:** [April 17, 2023, 5:41pm UTC](https://community.glideapps.com/t/action-works-in-builder-but-not-on-app/60637 "2023-04-17T17:41:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Shanshan\_Gong](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shanshan_gong/32/55334_2.png) [@Shanshan\_Gong](https://community.glideapps.com/u/Shanshan_Gong)\
**Post date:** [April 17, 2023, 5:41pm UTC](https://community.glideapps.com/t/action-works-in-builder-but-not-on-app/60637/1 "2023-04-17T17:41:46Z")

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I have an action with ask AI integration in the builder.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/c/3c2fd765cc4478f4d6b8661b4324f9525cd8dd10.png)

When using the action in the builder, it works.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/9/d92e45a1be41c97d1c994998e17070d68c07cd39.png)

But when I use the action in mobile apps, it doesn’t work

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/c/3c33c41e4f6aad39ba78a3587aa3820a8cfe16f3.png)

There are also openAI integrations in the app, those buttons work both in builder and in the app.  
I have rebuilt this action from the scratch already but it didn’t help.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 18, 2023, 1:19am UTC](https://community.glideapps.com/t/action-works-in-builder-but-not-on-app/60637/2 "2023-04-18T01:19:45Z")

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Can you clarify on what doesn’t work? As in you don’t get the answer from the OpenAI integration?

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**Author:** ![Shanshan\_Gong](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/shanshan_gong/32/55334_2.png) [@Shanshan\_Gong](https://community.glideapps.com/u/Shanshan_Gong)\
**Post date:** [April 25, 2023, 3:42pm UTC](https://community.glideapps.com/t/action-works-in-builder-but-not-on-app/60637/3 "2023-04-25T15:42:20Z")

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Ah I got it. We added a wait with condition that the prompt send to OpenAi need to include the user’s input.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 26, 2023, 3:42pm UTC](https://community.glideapps.com/t/action-works-in-builder-but-not-on-app/60637/4 "2023-04-26T15:42:38Z")

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