# Accessing App Created by Ex Employee

**URL:** <https://community.glideapps.com/t/accessing-app-created-by-ex-employee/60068>\
**Category:** Ask for Help\
**Created:** [April 3, 2023, 11:51am UTC](https://community.glideapps.com/t/accessing-app-created-by-ex-employee/60068 "2023-04-03T11:51:44Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 3, 2023, 11:53pm UTC](https://community.glideapps.com/t/accessing-app-created-by-ex-employee/60068/2 "2023-04-03T23:53:30Z")

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> [@Mark\_Stephens](#):
>
> I do have access to this employees email, however, trying to login with their email address is not sending the login link as it does for my account.

That’s weird. I do think support can help if you prove to them that you can access the ex-employee’s email.

Please follow this instruction to submit a ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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_[View the full topic](https://community.glideapps.com/t/accessing-app-created-by-ex-employee/60068)._