# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=628

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 629

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## [Virtual email addresses after upgrade to pro](https://community.glideapps.com/t/virtual-email-addresses-after-upgrade-to-pro/36778)

<div class="topic-metadata">

**Author:** [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Replies:** 7\
**Last updated:** [January 7, 2022, 2:52am UTC](https://community.glideapps.com/t/virtual-email-addresses-after-upgrade-to-pro/36778 "2022-01-07T02:52:35Z")

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After upgrading to pro, existing users still have virtual email addresses, even after I remove them and have them sign in again. I do have the setting to collect real email addresses. How have other people worked aroun…

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## [Lookup Multiple Values](https://community.glideapps.com/t/lookup-multiple-values/36752)

<div class="topic-metadata">

**Author:** [@Eric\_Penn](https://community.glideapps.com/u/Eric_Penn)\
**Replies:** 23\
**Last updated:** [January 7, 2022, 12:44am UTC](https://community.glideapps.com/t/lookup-multiple-values/36752 "2022-01-07T00:44:46Z")

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When using select multiple in a choice component I’d like to lookup all the names associated to the underlying values being submitted. So my flow is I have a choice component on a details screen where the display is a l…

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## [Can't login using different user](https://community.glideapps.com/t/cant-login-using-different-user/36769)

<div class="topic-metadata">

**Author:** [@Dan\_San](https://community.glideapps.com/u/Dan_San)\
**Replies:** 4\
**Last updated:** [January 7, 2022, 12:38am UTC](https://community.glideapps.com/t/cant-login-using-different-user/36769 "2022-01-07T00:38:28Z")

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Hi, I have a private app, I tried to login using a user (abc@gmail.com) it sent the PIN and is asking me for the PIN but I don’t have access to the email address. I am now trying to login using a different email addre…

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## [Vertical Separator; Inputs Side-by-Side](https://community.glideapps.com/t/vertical-separator-inputs-side-by-side/27609)

<div class="topic-metadata">

**Author:** [@erik](https://community.glideapps.com/u/erik)\
**Replies:** 18\
**Last updated:** [January 6, 2022, 11:48pm UTC](https://community.glideapps.com/t/vertical-separator-inputs-side-by-side/27609 "2022-01-06T23:48:35Z")

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Is it possible to have a text entry and number entry side-by-side? i.e. Enter\_Text Enter\_Number The app becomes too long if they are vertically stacked.

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## [Pro App Running Out of Space (almost 10Gb!)](https://community.glideapps.com/t/pro-app-running-out-of-space-almost-10gb/35986)

<div class="topic-metadata">

**Author:** [@Juan](https://community.glideapps.com/u/Juan)\
**Replies:** 13\
**Last updated:** [January 6, 2022, 10:41pm UTC](https://community.glideapps.com/t/pro-app-running-out-of-space-almost-10gb/35986 "2022-01-06T22:41:53Z")

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Hello, I have a photo logging Pro App for a construction project used to collect evidence of work progress. Currently its Files storage is 9GB so its showing a warning that I am about to run out of space. I have two q…

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## [Can't save to homescreen](https://community.glideapps.com/t/cant-save-to-homescreen/4694)

<div class="topic-metadata">

**Author:** [@deborahlanyon](https://community.glideapps.com/u/deborahlanyon)\
**Replies:** 14\
**Last updated:** [January 6, 2022, 10:38pm UTC](https://community.glideapps.com/t/cant-save-to-homescreen/4694 "2022-01-06T22:38:46Z")

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My app’s URL: https://app.smallbrands.com.au/ I can’t find a way to save my app to my homescreen. The menu that generally appears when you want to save a website page does not appear. Am I missing something?

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## [How do I authorize my application to access files (music, photos, etc.) on the phone?](https://community.glideapps.com/t/how-do-i-authorize-my-application-to-access-files-music-photos-etc-on-the-phone/36750)

<div class="topic-metadata">

**Author:** [@Gouenne](https://community.glideapps.com/u/Gouenne)\
**Replies:** 2\
**Last updated:** [January 6, 2022, 8:50pm UTC](https://community.glideapps.com/t/how-do-i-authorize-my-application-to-access-files-music-photos-etc-on-the-phone/36750 "2022-01-06T20:50:57Z")

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Hello everybody. I want to make a music app for my phone, which replaces the basic one. My problem is that I don’t know how to allow my app to access files on the phone. I specify that I have a Huawei (Android). Do y…

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## [Ramdon Number](https://community.glideapps.com/t/ramdon-number/36772)

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**Author:** [@wayvas](https://community.glideapps.com/u/wayvas)\
**Replies:** 8\
**Last updated:** [January 6, 2022, 7:54pm UTC](https://community.glideapps.com/t/ramdon-number/36772 "2022-01-06T19:54:29Z")

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I need generate ramdon number with glideapp table. thanks

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## [Register who took an order](https://community.glideapps.com/t/register-who-took-an-order/36638)

<div class="topic-metadata">

**Author:** [@Alexander\_Barreto](https://community.glideapps.com/u/Alexander_Barreto)\
**Replies:** 3\
**Last updated:** [January 6, 2022, 5:48pm UTC](https://community.glideapps.com/t/register-who-took-an-order/36638 "2022-01-06T17:48:34Z")

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I want the employee to take an order to disappear from the list and record who took it

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## [Validate change when there's no value](https://community.glideapps.com/t/validate-change-when-theres-no-value/36773)

<div class="topic-metadata">

**Author:** [@Test\_Test](https://community.glideapps.com/u/Test_Test)\
**Replies:** 1\
**Last updated:** [January 6, 2022, 4:37pm UTC](https://community.glideapps.com/t/validate-change-when-theres-no-value/36773 "2022-01-06T16:37:18Z")

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Hi, I know, the topic cannot be more confusing :slight\_smile: I’ll try to explain: I’m building a custom form to update client details. Each value in the client table has it’s own input field in this form. I’m fetchin…

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## [Card list in glide pages](https://community.glideapps.com/t/card-list-in-glide-pages/36735)

<div class="topic-metadata">

**Author:** [@Khaldoun\_Sarraj](https://community.glideapps.com/u/Khaldoun_Sarraj)\
**Replies:** 2\
**Last updated:** [January 6, 2022, 2:34pm UTC](https://community.glideapps.com/t/card-list-in-glide-pages/36735 "2022-01-06T14:34:22Z")

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Hi, I started building my glide page app, and I couldn’t find out how to edit the card list separately or show an independent screen to make a different design per item.

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## [Where is glide headquarters](https://community.glideapps.com/t/where-is-glide-headquarters/36763)

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**Author:** [@Manikandan\_R](https://community.glideapps.com/u/Manikandan_R)\
**Replies:** 2\
**Last updated:** [January 6, 2022, 1:13pm UTC](https://community.glideapps.com/t/where-is-glide-headquarters/36763 "2022-01-06T13:13:47Z")

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Hi May I know where you people are working and glides headquarters? Which country?

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## [Examples of public Glide Pages projects?](https://community.glideapps.com/t/examples-of-public-glide-pages-projects/36764)

<div class="topic-metadata">

**Author:** [@makerslade](https://community.glideapps.com/u/makerslade)\
**Replies:** 4\
**Last updated:** [January 6, 2022, 1:07pm UTC](https://community.glideapps.com/t/examples-of-public-glide-pages-projects/36764 "2022-01-06T13:07:08Z")

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Hi, are there any examples of Glide Pages being used to publish a public web app?

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## [Glide Template Upload Help](https://community.glideapps.com/t/glide-template-upload-help/36766)

<div class="topic-metadata">

**Author:** [@ShantanuIyengar](https://community.glideapps.com/u/ShantanuIyengar)\
**Replies:** 2\
**Last updated:** [January 6, 2022, 12:45pm UTC](https://community.glideapps.com/t/glide-template-upload-help/36766 "2022-01-06T12:45:46Z")

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Hey Gliders! So I am trying to upload my QR code scanner on to the template store for a mere $4.99 cost. But If i keep it free, I get the next button! The second i make it $4.99 The next button is disabled. Am …

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## [Submit App template for free only](https://community.glideapps.com/t/submit-app-template-for-free-only/36112)

<div class="topic-metadata">

**Author:** [@Roldy](https://community.glideapps.com/u/Roldy)\
**Replies:** 9\
**Last updated:** [December 24, 2021, 4:35pm UTC](https://community.glideapps.com/t/submit-app-template-for-free-only/36112 "2021-12-24T16:35:55Z")

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I would like to send a template of a normal App (not a Page), but I see that it is only possible to do so by setting the price to zero. Is this a problem linked to the new method of the 20% revenue? Or is there some oth…

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## [Team member addition not working](https://community.glideapps.com/t/team-member-addition-not-working/36765)

<div class="topic-metadata">

**Author:** [@Ajay\_Dadheech](https://community.glideapps.com/u/Ajay_Dadheech)\
**Replies:** 0\
**Last updated:** [January 6, 2022, 11:28am UTC](https://community.glideapps.com/t/team-member-addition-not-working/36765 "2022-01-06T11:28:40Z")

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Hi - I added another team member , however he is not able to see the app which is shared on My Team.

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## [Delete blank row with macro](https://community.glideapps.com/t/delete-blank-row-with-macro/36723)

<div class="topic-metadata">

**Author:** [@Himaladin](https://community.glideapps.com/u/Himaladin)\
**Replies:** 36\
**Last updated:** [January 6, 2022, 9:20am UTC](https://community.glideapps.com/t/delete-blank-row-with-macro/36723 "2022-01-06T09:20:43Z")

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I would like to inquire about the possibility of deleting blank rows in a spreadsheet with a macro (video below) with a trigger from Glide, and how? Delete Empty Rows (Blank Rows) Thanks in advance and happy year.

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## [Generate PDF in App and People can view/download from PDF](https://community.glideapps.com/t/generate-pdf-in-app-and-people-can-view-download-from-pdf/36759)

<div class="topic-metadata">

**Author:** [@biha](https://community.glideapps.com/u/biha)\
**Replies:** 1\
**Last updated:** [January 6, 2022, 8:04am UTC](https://community.glideapps.com/t/generate-pdf-in-app-and-people-can-view-download-from-pdf/36759 "2022-01-06T08:04:42Z")

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Is there any ways on how to generate PDF in app after user fill up the form and the PDF turn up straightway. User can view / download. or my apps script in google sheet had convert to pdf and how to get the file link an…

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## [Refreshing my app icon](https://community.glideapps.com/t/refreshing-my-app-icon/36737)

<div class="topic-metadata">

**Author:** [@mzsadiek](https://community.glideapps.com/u/mzsadiek)\
**Replies:** 6\
**Last updated:** [January 6, 2022, 2:10am UTC](https://community.glideapps.com/t/refreshing-my-app-icon/36737 "2022-01-06T02:10:56Z")

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Hi! I have just replaced my app icon with a custom made icon. It has been a few hours, but the favicon is not yet updated. I tried several browsers and clearing cache etc. The usual workarounds in websites I can’t use i…

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## [How to Disable Back Button](https://community.glideapps.com/t/how-to-disable-back-button/36756)

<div class="topic-metadata">

**Author:** [@biha](https://community.glideapps.com/u/biha)\
**Replies:** 1\
**Last updated:** [January 6, 2022, 2:08am UTC](https://community.glideapps.com/t/how-to-disable-back-button/36756 "2022-01-06T02:08:51Z")

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How to disable the back button?. I want Submit button at the bottom instead.

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## [How do I group date periods by week, month, quarter, and year?](https://community.glideapps.com/t/how-do-i-group-date-periods-by-week-month-quarter-and-year/36644)

<div class="topic-metadata">

**Author:** [@certain\_ferret](https://community.glideapps.com/u/certain_ferret)\
**Replies:** 11\
**Last updated:** [January 6, 2022, 12:43am UTC](https://community.glideapps.com/t/how-do-i-group-date-periods-by-week-month-quarter-and-year/36644 "2022-01-06T00:43:04Z")

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I am creating a journaling app. In one tab “Daily Journal” users can enter in a journal entry. In the next tab, I want to give users the option to select ‘Week, Month, Quarter, Year’ and display their daily journal entri…

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## [MAP View showing multiple items](https://community.glideapps.com/t/map-view-showing-multiple-items/36749)

<div class="topic-metadata">

**Author:** [@CineDiver](https://community.glideapps.com/u/CineDiver)\
**Replies:** 2\
**Last updated:** [January 6, 2022, 12:37am UTC](https://community.glideapps.com/t/map-view-showing-multiple-items/36749 "2022-01-06T00:37:17Z")

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Looking for suggestions on how to tackle looking at a region or state in Map view to list ALL the items that are stacked together under one pin point. For example, if I currently have 44 members listed in Atlanta but…

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## [ Create a save button](https://community.glideapps.com/t/create-a-save-button/36744)

<div class="topic-metadata">

**Author:** [@Matthieu\_Rollier](https://community.glideapps.com/u/Matthieu_Rollier)\
**Replies:** 3\
**Last updated:** [January 5, 2022, 10:39pm UTC](https://community.glideapps.com/t/create-a-save-button/36744 "2022-01-05T22:39:51Z")

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Hello, I am creating an application on Glide for my future programme. I want to create a tab my information in which my customers can save their personal information such as Name, First name, email address, age… How ca…

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## [Login timestamps in app data export](https://community.glideapps.com/t/login-timestamps-in-app-data-export/36729)

<div class="topic-metadata">

**Author:** [@Maricopa\_Healthy](https://community.glideapps.com/u/Maricopa_Healthy)\
**Replies:** 2\
**Last updated:** [January 5, 2022, 4:53pm UTC](https://community.glideapps.com/t/login-timestamps-in-app-data-export/36729 "2022-01-05T16:53:27Z")

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Hello all! Does anyone know what these timestamps represent and how to convert them? Thanks!

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## [Booking system for sport fiels](https://community.glideapps.com/t/booking-system-for-sport-fiels/36726)

<div class="topic-metadata">

**Author:** [@Jacopo\_Chiapello](https://community.glideapps.com/u/Jacopo_Chiapello)\
**Replies:** 1\
**Last updated:** [January 5, 2022, 4:23pm UTC](https://community.glideapps.com/t/booking-system-for-sport-fiels/36726 "2022-01-05T16:23:21Z")

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Hi, I am working on two apps and in both I would like to put a fixed slot booking system where users can book a field hour. I am having difficulty because the calendar allows you to book variable hours and minutes and …

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## [Avoiding duplicates - can a non-USC column help?](https://community.glideapps.com/t/avoiding-duplicates-can-a-non-usc-column-help/36717)

<div class="topic-metadata">

**Author:** [@Test\_Test](https://community.glideapps.com/u/Test_Test)\
**Replies:** 8\
**Last updated:** [January 5, 2022, 2:02pm UTC](https://community.glideapps.com/t/avoiding-duplicates-can-a-non-usc-column-help/36717 "2022-01-05T14:02:33Z")

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Hi all, I’m building a custom form with the purpose of updating client information. While not very likely, I’d want to prevent two (or more) users from updating the same client at once. In other words, prevent them from…

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## [Comments in code](https://community.glideapps.com/t/comments-in-code/36719)

<div class="topic-metadata">

**Author:** [@got10thumbs](https://community.glideapps.com/u/got10thumbs)\
**Replies:** 1\
**Last updated:** [January 5, 2022, 12:34pm UTC](https://community.glideapps.com/t/comments-in-code/36719 "2022-01-05T12:34:55Z")

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Most programming languages allow some form of commenting in the program, such as “I’m doing it this way because …” or “I must come back and do this bit right one day” or “this bit computes such and such, getting the data…

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## [Static image picked position data](https://community.glideapps.com/t/static-image-picked-position-data/36718)

<div class="topic-metadata">

**Author:** [@Hakan\_Demir](https://community.glideapps.com/u/Hakan_Demir)\
**Replies:** 0\
**Last updated:** [January 5, 2022, 12:08pm UTC](https://community.glideapps.com/t/static-image-picked-position-data/36718 "2022-01-05T12:08:30Z")

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Hello , I want to use floor plan image on map view and pick position on it. Also I want to keep position data . How can I do it? Also Is there another component for it ? Thank you . Best regards, Hakan

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## [Stop publishing](https://community.glideapps.com/t/stop-publishing/36703)

<div class="topic-metadata">

**Author:** [@masayuki\_tokuda](https://community.glideapps.com/u/masayuki_tokuda)\
**Replies:** 4\
**Last updated:** [January 5, 2022, 4:47am UTC](https://community.glideapps.com/t/stop-publishing/36703 "2022-01-05T04:47:03Z")

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I am new to Glide and need help. Could you please teach me how I can stop publishing my once published app for my maintenance. Is there any way for me to stop publishing the apps that I published before. Best regards, …

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## [Dynamic filtering with choice component](https://community.glideapps.com/t/dynamic-filtering-with-choice-component/36663)

<div class="topic-metadata">

**Author:** [@paul\_Okoduwa](https://community.glideapps.com/u/paul_Okoduwa)\
**Replies:** 13\
**Last updated:** [January 5, 2022, 3:03am UTC](https://community.glideapps.com/t/dynamic-filtering-with-choice-component/36663 "2022-01-05T03:03:17Z")

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Hello, I’m building a TODO list application with different categories. I want the list to filter automatically based on the choice selected choice by the user. I have used visibility and sort but It’s not working. here…

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