# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=590

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 591

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## [Ppl in my region they don’t understand it’s app until they download it from App Store!](https://community.glideapps.com/t/ppl-in-my-region-they-don-t-understand-it-s-app-until-they-download-it-from-app-store/5123)

<div class="topic-metadata">

**Author:** [@KBK](https://community.glideapps.com/u/KBK)\
**Replies:** 7\
**Last updated:** [March 23, 2022, 5:23pm UTC](https://community.glideapps.com/t/ppl-in-my-region-they-don-t-understand-it-s-app-until-they-download-it-from-app-store/5123 "2022-03-23T17:23:01Z")

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Hi, Thanks for the creative and amazing solutions you provide in gladsappa.com. I think you are doing great job in app development. I have really critical issue with having the app on App Store and google play. J am de…

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## [Does glide is able to upload/download the photo from external FTP/FTPs or http/https?](https://community.glideapps.com/t/does-glide-is-able-to-upload-download-the-photo-from-external-ftp-ftps-or-http-https/39779)

<div class="topic-metadata">

**Author:** [@alexhsu](https://community.glideapps.com/u/alexhsu)\
**Replies:** 4\
**Last updated:** [March 23, 2022, 3:51pm UTC](https://community.glideapps.com/t/does-glide-is-able-to-upload-download-the-photo-from-external-ftp-ftps-or-http-https/39779 "2022-03-23T15:51:22Z")

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I would like to build a CRM app and I have to download the photo from external FTP/FTPs. Please advice how(or if) Glide to finish this task?

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## ["Not Found" lorsque j'ouvre mon application](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706)

<div class="topic-metadata">

**Author:** [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\
**Replies:** 18\
**Last updated:** [February 19, 2022, 8:35pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706 "2022-02-19T20:35:50Z")

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Bonjour, je viens de publier mon appli via “Share” et lorsque je me rend sur ma page, j’ai une page blanche avec le maessage “Not found” Quelqu’un peut il m’aider svp ?

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## [IP address pre-authorization for api access](https://community.glideapps.com/t/ip-address-pre-authorization-for-api-access/39965)

<div class="topic-metadata">

**Author:** [@Roldy](https://community.glideapps.com/u/Roldy)\
**Replies:** 2\
**Last updated:** [March 23, 2022, 10:43am UTC](https://community.glideapps.com/t/ip-address-pre-authorization-for-api-access/39965 "2022-03-23T10:43:08Z")

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An api service provider requires pre-authorization of the IP to access the data, to whitelist it. Do you have any suggestions to avoid making me buy a server for this login? :sweat\_smile: I don’t think it’s possible to…

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## [Rating in multiuser environments](https://community.glideapps.com/t/rating-in-multiuser-environments/39872)

<div class="topic-metadata">

**Author:** [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Replies:** 11\
**Last updated:** [March 23, 2022, 3:29am UTC](https://community.glideapps.com/t/rating-in-multiuser-environments/39872 "2022-03-23T03:29:09Z")

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Ratings are really nice way to provide feedback. In a multiuser environment I would need a simple way to calculate the average value of the feedback or maybe even show based on how many. Does anyone have a light solu…

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## [Cloudinary Compress Photo](https://community.glideapps.com/t/cloudinary-compress-photo/39939)

<div class="topic-metadata">

**Author:** [@biha](https://community.glideapps.com/u/biha)\
**Replies:** 10\
**Last updated:** [March 23, 2022, 1:33am UTC](https://community.glideapps.com/t/cloudinary-compress-photo/39939 "2022-03-23T01:33:52Z")

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Hello, I’m using Cloudinary to compress photo and using set column action to get the link and it will reflect in apps/google sheet. However, after photo uploaded, the set column function works for certain cell and some…

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## [How to add a custom sound to action text?](https://community.glideapps.com/t/how-to-add-a-custom-sound-to-action-text/39959)

<div class="topic-metadata">

**Author:** [@Lilycl](https://community.glideapps.com/u/Lilycl)\
**Replies:** 1\
**Last updated:** [March 23, 2022, 1:26am UTC](https://community.glideapps.com/t/how-to-add-a-custom-sound-to-action-text/39959 "2022-03-23T01:26:39Z")

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Hello, I would like to create an app that includes some translations for certain phrases. Is is possible to upload an mp3 file to the “play sound” action so it could play a pronunciation of the phrase instead of just th…

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## [Extract text from the content of a webpage](https://community.glideapps.com/t/extract-text-from-the-content-of-a-webpage/39972)

<div class="topic-metadata">

**Author:** [@Vitor\_Guimaraes](https://community.glideapps.com/u/Vitor_Guimaraes)\
**Replies:** 2\
**Last updated:** [March 22, 2022, 10:37pm UTC](https://community.glideapps.com/t/extract-text-from-the-content-of-a-webpage/39972 "2022-03-22T22:37:21Z")

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Is there a way to extract the text from the content of a webpage? (Example: Vitor Santos Guimarães on Instagram: "Agora é oficial! Engenheiro Sanitarista e Ambiental! 🎓 #colação #ufsc") I’m not an expert in the area, s…

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## [How do you make a client created timer?](https://community.glideapps.com/t/how-do-you-make-a-client-created-timer/22168)

<div class="topic-metadata">

**Author:** [@DXPOHIHIHI](https://community.glideapps.com/u/DXPOHIHIHI)\
**Replies:** 2\
**Last updated:** [February 6, 2021, 10:30pm UTC](https://community.glideapps.com/t/how-do-you-make-a-client-created-timer/22168 "2021-02-06T22:30:33Z")

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Hello everyone! I am new here to glide and the interface is pretty comprehensible but that’s not the problem to me right now. Is it currently possible to make an event where the client creates a timer in the application?…

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## [Disabling Desktop View](https://community.glideapps.com/t/disabling-desktop-view/31927)

<div class="topic-metadata">

**Author:** [@Golaki](https://community.glideapps.com/u/Golaki)\
**Replies:** 3\
**Last updated:** [March 22, 2022, 8:55pm UTC](https://community.glideapps.com/t/disabling-desktop-view/31927 "2022-03-22T20:55:05Z")

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Hi Glide Team, I see that some of the elements of the desktop view have changed. Is there an option to disable desktop view? The landing page now shows “Show Fullscreen” by default and I see that there is no way to di…

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## [Read Only Mode](https://community.glideapps.com/t/read-only-mode/39955)

<div class="topic-metadata">

**Author:** [@Window\_Siding](https://community.glideapps.com/u/Window_Siding)\
**Replies:** 1\
**Last updated:** [March 22, 2022, 8:25pm UTC](https://community.glideapps.com/t/read-only-mode/39955 "2022-03-22T20:25:55Z")

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Why do I get this message repeatedly when using the software? Especially when trying to log in? " Read-Only You’re in read-only mode. Any changes you make won’t be saved."

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## [How to link floating button to home screen](https://community.glideapps.com/t/how-to-link-floating-button-to-home-screen/39952)

<div class="topic-metadata">

**Author:** [@atek](https://community.glideapps.com/u/atek)\
**Replies:** 8\
**Last updated:** [March 22, 2022, 8:23pm UTC](https://community.glideapps.com/t/how-to-link-floating-button-to-home-screen/39952 "2022-03-22T20:23:38Z")

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I have 4 screen and home screen, to 1 screen i have added a floating button, I want to link that button to Home screen. Any suggestion or help Thx

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## [How to fix the image](https://community.glideapps.com/t/how-to-fix-the-image/39970)

<div class="topic-metadata">

**Author:** [@atek](https://community.glideapps.com/u/atek)\
**Replies:** 2\
**Last updated:** [March 22, 2022, 8:18pm UTC](https://community.glideapps.com/t/how-to-fix-the-image/39970 "2022-03-22T20:18:28Z")

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I have 2 question with the images 1st Image does not fit on the screen, Its a pdf file near about 300pages in a pdf file. I tried all the setting at right hand, image height 2nd What is the dimension of the card. I …

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## [Coding IF ELSE message](https://community.glideapps.com/t/coding-if-else-message/39943)

<div class="topic-metadata">

**Author:** [@Leonfort2](https://community.glideapps.com/u/Leonfort2)\
**Replies:** 4\
**Last updated:** [March 22, 2022, 6:46pm UTC](https://community.glideapps.com/t/coding-if-else-message/39943 "2022-03-22T18:46:37Z")

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Hello Is it possible and how to code an IF ELSE condition that tests a date and works from it, displays a warning message? Now I can only hide the date field below today’s date, but I would like to display a message, i…

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## [Can deep links open the installed App and NOT default web browser?](https://community.glideapps.com/t/can-deep-links-open-the-installed-app-and-not-default-web-browser/39963)

<div class="topic-metadata">

**Author:** [@Butter-Bee](https://community.glideapps.com/u/Butter-Bee)\
**Replies:** 2\
**Last updated:** [March 22, 2022, 5:55pm UTC](https://community.glideapps.com/t/can-deep-links-open-the-installed-app-and-not-default-web-browser/39963 "2022-03-22T17:55:19Z")

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Help! I’ve gone through the process of getting my users to ‘install’ the app BUT the links they are sending each other don’t actually open up the app they have installed and are instead opening up the app in their phone’…

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## [How to make one buy button only show once for each user](https://community.glideapps.com/t/how-to-make-one-buy-button-only-show-once-for-each-user/39951)

<div class="topic-metadata">

**Author:** [@Denise\_Gamble](https://community.glideapps.com/u/Denise_Gamble)\
**Replies:** 8\
**Last updated:** [March 22, 2022, 4:54pm UTC](https://community.glideapps.com/t/how-to-make-one-buy-button-only-show-once-for-each-user/39951 "2022-03-22T16:54:31Z")

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I can’t seem to find a topic on my issue. I have an app that caters to two different types of user’s. I decided to give a 24hr trial for a $1.00 before going full fledge, the paying user’s. I know how to add the trial …

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## [How to get "number entry" for every cell of text?](https://community.glideapps.com/t/how-to-get-number-entry-for-every-cell-of-text/39935)

<div class="topic-metadata">

**Author:** [@sveisa](https://community.glideapps.com/u/sveisa)\
**Replies:** 8\
**Last updated:** [March 22, 2022, 4:30pm UTC](https://community.glideapps.com/t/how-to-get-number-entry-for-every-cell-of-text/39935 "2022-03-22T16:30:31Z")

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Hi everyone! I’m trying to create an app that makes it easy for my students to read a text, and then rate it. Then read and rate another text, etc. The app should look like this: paragraph to read number entry parag…

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## [2022 Updates...?](https://community.glideapps.com/t/2022-updates/39927)

<div class="topic-metadata">

**Author:** [@Daniel\_Canup](https://community.glideapps.com/u/Daniel_Canup)\
**Replies:** 15\
**Last updated:** [March 22, 2022, 3:09pm UTC](https://community.glideapps.com/t/2022-updates/39927 "2022-03-22T15:09:13Z")

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Is there a Cross Site(App) Copy & Paste solution as well as re-usable Custom Actions(As it was shown in the 2021 commercial for the current version of Glide) coming anytime this year.

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## [Glide App logging issue, How to add users?](https://community.glideapps.com/t/glide-app-logging-issue-how-to-add-users/39948)

<div class="topic-metadata">

**Author:** [@K\_S](https://community.glideapps.com/u/K_S)\
**Replies:** 5\
**Last updated:** [March 22, 2022, 1:25pm UTC](https://community.glideapps.com/t/glide-app-logging-issue-how-to-add-users/39948 "2022-03-22T13:25:42Z")

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Hi Guys, I am new to this app. I have shared my app link for signing in. I have kept logging in with google but still showing " The email address doesn’t have access to this app."Please try another. I tried to make…

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## [Unable to upload a paid template](https://community.glideapps.com/t/unable-to-upload-a-paid-template/39910)

<div class="topic-metadata">

**Author:** [@robotjuggler](https://community.glideapps.com/u/robotjuggler)\
**Replies:** 6\
**Last updated:** [March 22, 2022, 1:25pm UTC](https://community.glideapps.com/t/unable-to-upload-a-paid-template/39910 "2022-03-22T13:25:05Z")

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Hello, Glide community! This is my first comment :grinning: I am trying to upload a paid template connecting my Stripe account, but I don’t know why once I change the price from “Free” to any amount, the “Next” button g…

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## [Having issues with source data changing itself](https://community.glideapps.com/t/having-issues-with-source-data-changing-itself/39850)

<div class="topic-metadata">

**Author:** [@BobPeabody67](https://community.glideapps.com/u/BobPeabody67)\
**Replies:** 11\
**Last updated:** [March 20, 2022, 2:24am UTC](https://community.glideapps.com/t/having-issues-with-source-data-changing-itself/39850 "2022-03-20T02:24:44Z")

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Howdy, first time app maker. so far everything has been going pretty good. However i ran into an issue. I have a short YouTube video link posted to a screenrecording of my exact issue. My app is basically a calculator to…

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## [Get month from date as plain text](https://community.glideapps.com/t/get-month-from-date-as-plain-text/39936)

<div class="topic-metadata">

**Author:** [@makerslade](https://community.glideapps.com/u/makerslade)\
**Replies:** 12\
**Last updated:** [March 22, 2022, 11:42am UTC](https://community.glideapps.com/t/get-month-from-date-as-plain-text/39936 "2022-03-22T11:42:44Z")

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I’d like to add another column and extract the month from the date captured. I’ve done this in number format but I want to have it in text format as well. For example, if a record was captured with the date Friday, June…

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## [How to check values for checklist from user tables](https://community.glideapps.com/t/how-to-check-values-for-checklist-from-user-tables/39698)

<div class="topic-metadata">

**Author:** [@Martina\_G](https://community.glideapps.com/u/Martina_G)\
**Replies:** 10\
**Last updated:** [March 22, 2022, 11:22am UTC](https://community.glideapps.com/t/how-to-check-values-for-checklist-from-user-tables/39698 "2022-03-22T11:22:16Z")

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Hey guys, we have todos as checklist created from a separate table “todos” each row links to a separate new screen/subpage linked to the user table because user will enter some data on the subpage default values in the…

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## [How provide deeplink for recurring users for accessing the glide app](https://community.glideapps.com/t/how-provide-deeplink-for-recurring-users-for-accessing-the-glide-app/39780)

<div class="topic-metadata">

**Author:** [@Martina\_G](https://community.glideapps.com/u/Martina_G)\
**Replies:** 4\
**Last updated:** [March 22, 2022, 11:17am UTC](https://community.glideapps.com/t/how-provide-deeplink-for-recurring-users-for-accessing-the-glide-app/39780 "2022-03-22T11:17:41Z")

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Hey guys, we´re struggling for recurring users providing easy access to our glide app. Main use case is like this: 1st time users gets general share link of app, opens signup view in browser and sets bookmark “to hom…

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## [Chat code pin incorrect](https://community.glideapps.com/t/chat-code-pin-incorrect/39375)

<div class="topic-metadata">

**Author:** [@Leonfort2](https://community.glideapps.com/u/Leonfort2)\
**Replies:** 2\
**Last updated:** [March 22, 2022, 10:58am UTC](https://community.glideapps.com/t/chat-code-pin-incorrect/39375 "2022-03-22T10:58:38Z")

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Hello to the whole community I would like to connect to the chat, I entered my email address and entered the pin code received. But when entering this code on the Chat page, a message appears “incorrect pin code” do y…

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## [Group/Wrap multiple components into a single "card" style container (div)](https://community.glideapps.com/t/group-wrap-multiple-components-into-a-single-card-style-container-div/39937)

<div class="topic-metadata">

**Author:** [@osxzxso](https://community.glideapps.com/u/osxzxso)\
**Replies:** 16\
**Last updated:** [March 22, 2022, 10:37am UTC](https://community.glideapps.com/t/group-wrap-multiple-components-into-a-single-card-style-container-div/39937 "2022-03-22T10:37:58Z")

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Is there any way to group/wrap multiple components into a “card” style container (div). Essentially, with Glide, if we have a tab/screen that contains multiple components (for instance, a Basic Table, a Rich Text, a Text…

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## [Correct row deletion without row owners](https://community.glideapps.com/t/correct-row-deletion-without-row-owners/38816)

<div class="topic-metadata">

**Author:** [@Thomas\_Lo](https://community.glideapps.com/u/Thomas_Lo)\
**Replies:** 3\
**Last updated:** [March 22, 2022, 9:21am UTC](https://community.glideapps.com/t/correct-row-deletion-without-row-owners/38816 "2022-03-22T09:21:47Z")

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Hi there! I’m quite new to Glide, but I have a question I couldn’t figure out. Currently using Glide pages (not glide app), not sure if there’s a difference in features. But simply put, I’m looking for a way to do this…

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## [How can one access the comments](https://community.glideapps.com/t/how-can-one-access-the-comments/39867)

<div class="topic-metadata">

**Author:** [@Th.Nitin](https://community.glideapps.com/u/Th.Nitin)\
**Replies:** 7\
**Last updated:** [March 22, 2022, 6:56am UTC](https://community.glideapps.com/t/how-can-one-access-the-comments/39867 "2022-03-22T06:56:02Z")

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I want to build an ecosystem through comments, where an employee and his manager can connect. For Eg: Let’s say an employee A performance is very good, in lieu of that, the manager decides to reward him, after giving hi…

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## [Published examples of web apps built with Glide Pages?](https://community.glideapps.com/t/published-examples-of-web-apps-built-with-glide-pages/36762)

<div class="topic-metadata">

**Author:** [@makerslade](https://community.glideapps.com/u/makerslade)\
**Replies:** 6\
**Last updated:** [March 22, 2022, 6:43am UTC](https://community.glideapps.com/t/published-examples-of-web-apps-built-with-glide-pages/36762 "2022-03-22T06:43:20Z")

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Hi, I cannot seem to find any examples of Glide Pages being used to publish an external facing web app that anyone can interact with on the internet. Does anyone have some examples they can share?

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## [Embedded Vimeo videos give error message](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865)

<div class="topic-metadata">

**Author:** [@Roos\_Mulder](https://community.glideapps.com/u/Roos_Mulder)\
**Replies:** 20\
**Last updated:** [March 22, 2022, 3:26am UTC](https://community.glideapps.com/t/embedded-vimeo-videos-give-error-message/39865 "2022-03-22T03:26:38Z")

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Hi, since a few days some of my users are experiencing problems watching embedded vimeo videos (used the video component). They get a error message as attached. I got in touch with Vimeo and they told me it could be …

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