# Ask for Help **URL:** https://community.glideapps.com/c/help-how-to/27.md?page=54 [Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md) **Page:** 55 --- ## [Confused and Frustrated by Pricing Logic](https://community.glideapps.com/t/confused-and-frustrated-by-pricing-logic/83006)
**Author:** [@Hbrezy](https://community.glideapps.com/u/Hbrezy)\ **Replies:** 2\ **Last updated:** [July 8, 2025, 7:08pm UTC](https://community.glideapps.com/t/confused-and-frustrated-by-pricing-logic/83006 "2025-07-08T19:08:25Z")
Hey Glide team, Can someone please explain this to me because it honestly feels like I’m being penalized for upgrading. On the Maker plan at $45, I get 50k rows and unlimited personal users . But if I want more rows a… --- ## [Log-in (create new app)](https://community.glideapps.com/t/log-in-create-new-app/83034)
**Author:** [@mrt224](https://community.glideapps.com/u/mrt224)\ **Replies:** 8\ **Last updated:** [July 8, 2025, 4:22pm UTC](https://community.glideapps.com/t/log-in-create-new-app/83034 "2025-07-08T16:22:59Z")
When I log-in now, a new app is created. It does not take me to my apps. I have to get out of the new app and delete it. Anybody else having this problem? --- ## [Upgrade Issue](https://community.glideapps.com/t/upgrade-issue/83004)
**Author:** [@butchdority](https://community.glideapps.com/u/butchdority)\ **Replies:** 4\ **Last updated:** [July 8, 2025, 1:40pm UTC](https://community.glideapps.com/t/upgrade-issue/83004 "2025-07-08T13:40:52Z")
Hello, I just upgraded from free account to Explorer. I paid online and have the confirmation email and receipt, but Glide UI still shows that I am using the Free level and I am not able to take the next step in buildin… --- ## [Urgent Data Sync Issue: Conditions Not Reflecting in Glide App](https://community.glideapps.com/t/urgent-data-sync-issue-conditions-not-reflecting-in-glide-app/83033)
**Author:** [@Moshe](https://community.glideapps.com/u/Moshe)\ **Replies:** 2\ **Last updated:** [July 8, 2025, 1:13pm UTC](https://community.glideapps.com/t/urgent-data-sync-issue-conditions-not-reflecting-in-glide-app/83033 "2025-07-08T13:13:03Z")
I’m encountering a critical issue with my Glide application and suspect it might be a system-side problem. I’m experiencing a situation where data is not being entered or updated in my Glide app, despite the conditions I… --- ## [How to get the URL for multiple files field?](https://community.glideapps.com/t/how-to-get-the-url-for-multiple-files-field/83023)
**Author:** [@SageCat](https://community.glideapps.com/u/SageCat)\ **Replies:** 2\ **Last updated:** [July 8, 2025, 6:06am UTC](https://community.glideapps.com/t/how-to-get-the-url-for-multiple-files-field/83023 "2025-07-08T06:06:41Z")
Another question - sorry… Is there a way to get an export of the URL that is recorded in the multiple files column? When I export the table, it doesn’t include that column and I’m wondering if there is some way that I … --- ## [Right Justify Field?](https://community.glideapps.com/t/right-justify-field/83018)
**Author:** [@SageCat](https://community.glideapps.com/u/SageCat)\ **Replies:** 6\ **Last updated:** [July 8, 2025, 4:03am UTC](https://community.glideapps.com/t/right-justify-field/83018 "2025-07-08T04:03:06Z")
Assuming my only option is the Fields component to display a template field, is there a way to right justify instead of left justify? --- ## [App extremely slow / not loading after creating multiple query columns for dashboard](https://community.glideapps.com/t/app-extremely-slow-not-loading-after-creating-multiple-query-columns-for-dashboard/83011)
**Author:** [@Mateo](https://community.glideapps.com/u/Mateo)\ **Replies:** 8\ **Last updated:** [July 8, 2025, 1:04am UTC](https://community.glideapps.com/t/app-extremely-slow-not-loading-after-creating-multiple-query-columns-for-dashboard/83011 "2025-07-08T01:04:55Z")
Hi Glide team, I’m building an internal dashboard in Glide to track key metrics for my cleaning business. Unfortunately, the built-in charts are quite limited — they only display basic visuals without interactive filter… --- ## [Button that was in classic app](https://community.glideapps.com/t/button-that-was-in-classic-app/83003)
**Author:** [@Woody](https://community.glideapps.com/u/Woody)\ **Replies:** 1\ **Last updated:** [July 8, 2025, 12:00am UTC](https://community.glideapps.com/t/button-that-was-in-classic-app/83003 "2025-07-08T00:00:55Z")
In the classic app i used a map with pins and there was a floating button that came along with it to click on and it would show a list of all pinned events… how can i get that back in the new glide? --- ## [Slack 'Ask a user to choose an option' - multiple options](https://community.glideapps.com/t/slack-ask-a-user-to-choose-an-option-multiple-options/82991)
**Author:** [@kit](https://community.glideapps.com/u/kit)\ **Replies:** 1\ **Last updated:** [July 7, 2025, 11:45pm UTC](https://community.glideapps.com/t/slack-ask-a-user-to-choose-an-option-multiple-options/82991 "2025-07-07T23:45:40Z")
Hi folks. I’m using the Slack ‘Ask a user to choose an option’ tool to poll my team. However, it appears to have an annoying snag where it has to work through these concurrently - so it sends a message to User 1, waits … --- ## [Query regarding import of CSV rows into exiting glide table for Free plan](https://community.glideapps.com/t/query-regarding-import-of-csv-rows-into-exiting-glide-table-for-free-plan/82989)
**Author:** [@SageCat](https://community.glideapps.com/u/SageCat)\ **Replies:** 21\ **Last updated:** [July 7, 2025, 11:26pm UTC](https://community.glideapps.com/t/query-regarding-import-of-csv-rows-into-exiting-glide-table-for-free-plan/82989 "2025-07-07T23:26:37Z")
Hi all… Is there a limit on how many rows can be imported into an existing Glide table from a CSV on the free plan? Such as only able to do 50 rows at a time? Or am I going crazy and obviously doing something wrong? I… --- ## [Creating new user accounts with an email address (Sign in, Log in)](https://community.glideapps.com/t/creating-new-user-accounts-with-an-email-address-sign-in-log-in/83008)
**Author:** [@ScottT](https://community.glideapps.com/u/ScottT)\ **Replies:** 3\ **Last updated:** [July 7, 2025, 8:43pm UTC](https://community.glideapps.com/t/creating-new-user-accounts-with-an-email-address-sign-in-log-in/83008 "2025-07-07T20:43:39Z")
I’m building a prototype in Glide to collect user data for something new I’m working on. I’m new to Glide and am having some difficulty building out an intro screen that creates a new user account when an email address i… --- ## [Sign-In Screen Not Working — User Still Accesses App After Sign Out](https://community.glideapps.com/t/sign-in-screen-not-working-user-still-accesses-app-after-sign-out/82987)
**Author:** [@Louis](https://community.glideapps.com/u/Louis)\ **Replies:** 4\ **Last updated:** [July 7, 2025, 8:37pm UTC](https://community.glideapps.com/t/sign-in-screen-not-working-user-still-accesses-app-after-sign-out/82987 "2025-07-07T20:37:22Z")
Hello, I purchased Maker’s service because it provides a Sign-In screen with email registration. However, I’ve encountered a serious issue: I created a bookmark to the published app on my mobile phone. Even after I clic… --- ## [Can I user and time stamp a Choice dropdown added to a detail screen?](https://community.glideapps.com/t/can-i-user-and-time-stamp-a-choice-dropdown-added-to-a-detail-screen/83007)
**Author:** [@Kevin1](https://community.glideapps.com/u/Kevin1)\ **Replies:** 3\ **Last updated:** [July 7, 2025, 8:06pm UTC](https://community.glideapps.com/t/can-i-user-and-time-stamp-a-choice-dropdown-added-to-a-detail-screen/83007 "2025-07-07T20:06:19Z")
Can I user and time stamp a Choice dropdown added to a detail screen? If so, how?, as I do not see any action options? --- ## [URGENT: $2,388 Charge for Deleted Free Account – Refund Request](https://community.glideapps.com/t/urgent-2-388-charge-for-deleted-free-account-refund-request/82995)
**Author:** [@Arwa](https://community.glideapps.com/u/Arwa)\ **Replies:** 8\ **Last updated:** [July 7, 2025, 12:24pm UTC](https://community.glideapps.com/t/urgent-2-388-charge-for-deleted-free-account-refund-request/82995 "2025-07-07T12:24:14Z")
As shown in the screenshot from my billing page, I was charged $2,388 for a Business plan that started as a free trial on June 5, 2025, and auto-renewed on July 4. However: I did not intend to continue the plan I had a… --- ## [Send values to another table on button click](https://community.glideapps.com/t/send-values-to-another-table-on-button-click/82992)
**Author:** [@jikasef](https://community.glideapps.com/u/jikasef)\ **Replies:** 1\ **Last updated:** [July 7, 2025, 10:02am UTC](https://community.glideapps.com/t/send-values-to-another-table-on-button-click/82992 "2025-07-07T10:02:45Z")
This initial page source is from matches table on click it goes to match scores (match scores table) I would like to pass Match rowID, CourseID data from matches table to match scores table on clicking play match… --- ## [Row Owners and Public users](https://community.glideapps.com/t/row-owners-and-public-users/82982)
**Author:** [@Taavi\_Looke](https://community.glideapps.com/u/Taavi_Looke)\ **Replies:** 3\ **Last updated:** [July 7, 2025, 6:45am UTC](https://community.glideapps.com/t/row-owners-and-public-users/82982 "2025-07-07T06:45:40Z")
Hi! New to Glide here. I’m trying to figure out if the workflow that I need to create is even possible in Glide. Is it possible to have a table that has Row Owners but also be able to access the data for a row in that … --- ## [Chat gpt made me a app](https://community.glideapps.com/t/chat-gpt-made-me-a-app/82986)
**Author:** [@Juan\_Salgado](https://community.glideapps.com/u/Juan_Salgado)\ **Replies:** 1\ **Last updated:** [July 7, 2025, 3:45am UTC](https://community.glideapps.com/t/chat-gpt-made-me-a-app/82986 "2025-07-07T03:45:04Z")
Chat GPT made me a app now I can’t get into or get it transferred to my account --- ## [Hide “Join” button if user already joined (or event is full)](https://community.glideapps.com/t/hide-join-button-if-user-already-joined-or-event-is-full/82957)
**Author:** [@Gillian](https://community.glideapps.com/u/Gillian)\ **Replies:** 3\ **Last updated:** [July 7, 2025, 2:53am UTC](https://community.glideapps.com/t/hide-join-button-if-user-already-joined-or-event-is-full/82957 "2025-07-07T02:53:30Z")
Hi everyone :waving\_hand: I’m trying to build an event system where users can join or leave an active event. The core issue seems to be related to multi-match logic in Glide. Here’s the problem: When a user joins, t… --- ## [Help Reproducing Template Component](https://community.glideapps.com/t/help-reproducing-template-component/82983)
**Author:** [@Baywhite](https://community.glideapps.com/u/Baywhite)\ **Replies:** 2\ **Last updated:** [July 7, 2025, 1:23am UTC](https://community.glideapps.com/t/help-reproducing-template-component/82983 "2025-07-07T01:23:24Z")
Hello, There’s this template component that I can’t seem to reproduce or copy, no matter what I try. Here’s a screenshot of the component displaying the units in what appears to be a table. When hovering over the units… --- ## [No love with maps using AI component](https://community.glideapps.com/t/no-love-with-maps-using-ai-component/82976)
**Author:** [@ryanp](https://community.glideapps.com/u/ryanp)\ **Replies:** 5\ **Last updated:** [July 6, 2025, 10:31pm UTC](https://community.glideapps.com/t/no-love-with-maps-using-ai-component/82976 "2025-07-06T22:31:59Z")
I feel like i must be nuts and missing a simple detail I cant get the AI component builder to do anything with maps. it places a map but will not add a location. I have tried giving it address, lat/long the works and it … --- ## [No Response - importing data](https://community.glideapps.com/t/no-response-importing-data/82968)
**Author:** [@Robert\_Benacka](https://community.glideapps.com/u/Robert_Benacka)\ **Replies:** 3\ **Last updated:** [July 6, 2025, 9:48am UTC](https://community.glideapps.com/t/no-response-importing-data/82968 "2025-07-06T09:48:17Z")
For the last few days I am getting this when trying to import.. Is there a reason why this would occur? --- ## [Tabs Missing from Bottom Navigation on Mobile](https://community.glideapps.com/t/tabs-missing-from-bottom-navigation-on-mobile/82972)
**Author:** [@jillrohan](https://community.glideapps.com/u/jillrohan)\ **Replies:** 10\ **Last updated:** [July 6, 2025, 12:51am UTC](https://community.glideapps.com/t/tabs-missing-from-bottom-navigation-on-mobile/82972 "2025-07-06T00:51:46Z")
Tabs Missing from Bottom Navigation on Mobile — Classmates Tab Disappeared Hello Glide Support, I’m using the Legacy Free plan for my app NPHS 62 (App ID: z367vHOLkFdi57j2ykvD), and I’ve recently encountered a serious … --- ## [Paid for Template Purchase issue](https://community.glideapps.com/t/paid-for-template-purchase-issue/82967)
**Author:** [@Stef1](https://community.glideapps.com/u/Stef1)\ **Replies:** 6\ **Last updated:** [July 5, 2025, 11:58pm UTC](https://community.glideapps.com/t/paid-for-template-purchase-issue/82967 "2025-07-05T23:58:18Z")
I purchased a template from the store but it has not appeared in my account. The author tried to assist but thinks it is a bug. I am using a new free account. Support not available. Any thoughts? --- ## [Pre Filter Map](https://community.glideapps.com/t/pre-filter-map/82958)
**Author:** [@cloutbuilder](https://community.glideapps.com/u/cloutbuilder)\ **Replies:** 3\ **Last updated:** [July 5, 2025, 11:57pm UTC](https://community.glideapps.com/t/pre-filter-map/82958 "2025-07-05T23:57:52Z")
Hi, I’ve a map with different categories of pins. I’ve added search and filters to the component but was wondering if there is a way on loading of only loading one category of pins and then allowing the user to then filt… --- ## [Start App Logo](https://community.glideapps.com/t/start-app-logo/82965)
**Author:** [@Mike\_Berrios](https://community.glideapps.com/u/Mike_Berrios)\ **Replies:** 5\ **Last updated:** [July 5, 2025, 4:12pm UTC](https://community.glideapps.com/t/start-app-logo/82965 "2025-07-05T16:12:27Z")
Hello dear Gliders Community, I send warm greetings. I would receive your Support. I have an app and every time that starts the fist screen that I watch is the Logo App and later another screen with a little logo of t… --- ## [Add item has container, but does not respect columns](https://community.glideapps.com/t/add-item-has-container-but-does-not-respect-columns/68278)
**Author:** [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\ **Replies:** 7\ **Last updated:** [July 5, 2025, 3:09pm UTC](https://community.glideapps.com/t/add-item-has-container-but-does-not-respect-columns/68278 "2025-07-05T15:09:28Z")
Hi, I added a container to my “add item” screen, but it does not seem to respect columns. I’d like the checkboxes to show side-by-side. --- ## [Collection --\> Card - Align right (CSS)](https://community.glideapps.com/t/collection-card-align-right-css/82877)
**Author:** [@Danny\_Nielsen](https://community.glideapps.com/u/Danny_Nielsen)\ **Replies:** 2\ **Last updated:** [July 5, 2025, 2:50pm UTC](https://community.glideapps.com/t/collection-card-align-right-css/82877 "2025-07-05T14:50:03Z")
Hi Anyone that can help with aligning a card collection to right? Been trying for ~1 hour, just cant get it to work correctly. Thanks in advance. --- ## [Title: Event Start Time Displays Incorrectly on iPhone When Device Language Is French or German](https://community.glideapps.com/t/title-event-start-time-displays-incorrectly-on-iphone-when-device-language-is-french-or-german/82966)
**Author:** [@Pierre](https://community.glideapps.com/u/Pierre)\ **Replies:** 0\ **Last updated:** [July 5, 2025, 1:37pm UTC](https://community.glideapps.com/t/title-event-start-time-displays-incorrectly-on-iphone-when-device-language-is-french-or-german/82966 "2025-07-05T13:37:40Z")
Hi everyone, I’m building a team scheduling app with Glide Pages, and I’ve come across a weird issue with the display of start times, but only on iPhones and only when the device is set to French or German. Here’s the … --- ## [I was charged $2,388 on a Free plan — refund request and no active subscription](https://community.glideapps.com/t/i-was-charged-2-388-on-a-free-plan-refund-request-and-no-active-subscription/82954)
**Author:** [@Arwa](https://community.glideapps.com/u/Arwa)\ **Replies:** 4\ **Last updated:** [July 5, 2025, 11:52am UTC](https://community.glideapps.com/t/i-was-charged-2-388-on-a-free-plan-refund-request-and-no-active-subscription/82954 "2025-07-05T11:52:27Z")
I was charged $2,388 by Glide, but my account is on a Free plan, and I have no active apps or subscriptions. Here are the facts: I created a single team: Arwa Alsharif Team ID: Lnyn8LUy31fTiop9Nbih I tried the platfor… --- ## [I was charged $2,388 after deleting my free team — need urgent help](https://community.glideapps.com/t/i-was-charged-2-388-after-deleting-my-free-team-need-urgent-help/82953)
**Author:** [@Arwa](https://community.glideapps.com/u/Arwa)\ **Replies:** 1\ **Last updated:** [July 5, 2025, 8:10am UTC](https://community.glideapps.com/t/i-was-charged-2-388-after-deleting-my-free-team-need-urgent-help/82953 "2025-07-05T08:10:50Z")
I was charged $2,388 even though I only created one team (“Arwa Alsharif”) on the Free plan and deleted the app shortly after. I never intended to upgrade, never used a paid feature, and now I can’t request a refund beca… [Previous page](https://community.glideapps.com/c/help-how-to/27.md?page=53) [Next page](https://community.glideapps.com/c/help-how-to/27.md?page=55)