# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=51

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 52

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## [Service unavailable error (API)](https://community.glideapps.com/t/service-unavailable-error-api/83188)

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**Author:** [@HeartwoodTreeCo](https://community.glideapps.com/u/HeartwoodTreeCo)\
**Replies:** 7\
**Last updated:** [July 16, 2025, 10:05pm UTC](https://community.glideapps.com/t/service-unavailable-error-api/83188 "2025-07-16T22:05:31Z")

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Zapier steps that add a row to a Glide table have been producing repeated errors in the past 20 minutes or so. status.glideapps.com shows full Operational What’s the source of the issue?

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## [Email Entry in Phone Number Entry Column](https://community.glideapps.com/t/email-entry-in-phone-number-entry-column/83211)

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**Author:** [@Jade\_C9](https://community.glideapps.com/u/Jade_C9)\
**Replies:** 2\
**Last updated:** [July 16, 2025, 10:13pm UTC](https://community.glideapps.com/t/email-entry-in-phone-number-entry-column/83211 "2025-07-16T22:13:27Z")

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Good morning Gliders, I have built an application with a User Profile in which the User is able to update selected information, such as Name, Contact Number and Role. One of my Users testing the functionality has manage…

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## [Expert wanted to build a few forms only](https://community.glideapps.com/t/expert-wanted-to-build-a-few-forms-only/83179)

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**Author:** [@Paarl\_Bus](https://community.glideapps.com/u/Paarl_Bus)\
**Replies:** 5\
**Last updated:** [July 16, 2025, 3:16pm UTC](https://community.glideapps.com/t/expert-wanted-to-build-a-few-forms-only/83179 "2025-07-16T15:16:39Z")

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Hi everyone. My school kids charter app is progressing nicely, but I’m still stuck at creating an Onboarding form and a Booking form. Time has now basically run out because I wanted to implement it before the 21st, when …

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## [If\_then\_else](https://community.glideapps.com/t/if-then-else/83169)

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**Author:** [@Olivia\_Kern](https://community.glideapps.com/u/Olivia_Kern)\
**Replies:** 13\
**Last updated:** [July 16, 2025, 1:29pm UTC](https://community.glideapps.com/t/if-then-else/83169 "2025-07-16T13:29:27Z")

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Hi there, I’m building an app to manage a fleet of cars and I want to create an if\_then\_else condition that shows says if the trip is a round trip then display as round trip else show one way. The use case is that a dri…

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## [Custom CSS for Tab Container](https://community.glideapps.com/t/custom-css-for-tab-container/83149)

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**Author:** [@Matty\_Fenny](https://community.glideapps.com/u/Matty_Fenny)\
**Replies:** 7\
**Last updated:** [July 16, 2025, 10:46am UTC](https://community.glideapps.com/t/custom-css-for-tab-container/83149 "2025-07-16T10:46:34Z")

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Im trying to adjust the layout of the Tab Container so each tab is centered/spaced out evenly. Here is my layout screen on mobile view (I’ve used custom CSS to set the background pink to show I’ve selected the correct p…

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## [Query if possible to check latest condition for all rows on a table](https://community.glideapps.com/t/query-if-possible-to-check-latest-condition-for-all-rows-on-a-table/83210)

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**Author:** [@SageCat](https://community.glideapps.com/u/SageCat)\
**Replies:** 4\
**Last updated:** [July 16, 2025, 7:49am UTC](https://community.glideapps.com/t/query-if-possible-to-check-latest-condition-for-all-rows-on-a-table/83210 "2025-07-16T07:49:43Z")

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So before I go down the rabbit hole and see if I can make this happen, I thought I would first ask if it is even possible on the Free Glide version. I’m not sure how to explain so I hope this is clear. What I want to d…

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## [Workflow Issue - Wont Run Second Condition](https://community.glideapps.com/t/workflow-issue-wont-run-second-condition/83208)

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**Author:** [@SageCat](https://community.glideapps.com/u/SageCat)\
**Replies:** 7\
**Last updated:** [July 16, 2025, 7:06am UTC](https://community.glideapps.com/t/workflow-issue-wont-run-second-condition/83208 "2025-07-16T07:06:33Z")

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I can’t seem to make my workflow work correctly. If it makes any difference I am using Glide Free version. My work flow runs off submit button and I have it giving notification, setting a column value and, depending on…

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## [The ‘Run’ button is not working for Workflow](https://community.glideapps.com/t/the-run-button-is-not-working-for-workflow/83207)

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**Author:** [@Mell\_Tagle](https://community.glideapps.com/u/Mell_Tagle)\
**Replies:** 1\
**Last updated:** [July 16, 2025, 5:33am UTC](https://community.glideapps.com/t/the-run-button-is-not-working-for-workflow/83207 "2025-07-16T05:33:38Z")

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Hello, I’m just new to Glide and no coding knowledge. Would you be so kind to help me as to why the ‘run’ button is not clickable? My goal is that when someone filled out the form under ‘CS Team Question’ I will get an e…

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## [Need a brain pick please regarding Making and Appending Arrays](https://community.glideapps.com/t/need-a-brain-pick-please-regarding-making-and-appending-arrays/83166)

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**Author:** [@SageCat](https://community.glideapps.com/u/SageCat)\
**Replies:** 8\
**Last updated:** [July 16, 2025, 1:25am UTC](https://community.glideapps.com/t/need-a-brain-pick-please-regarding-making-and-appending-arrays/83166 "2025-07-16T01:25:03Z")

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Hi all… I need to pick the brains of the smart people out there please. I need to do something and I figure Glide can do it but I’m just after the best approach to how to do it, so I thought I’d ask before I head down t…

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## [How to change Font with Custom CSS](https://community.glideapps.com/t/how-to-change-font-with-custom-css/83204)

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**Author:** [@rshrivastava](https://community.glideapps.com/u/rshrivastava)\
**Replies:** 1\
**Last updated:** [July 16, 2025, 12:52am UTC](https://community.glideapps.com/t/how-to-change-font-with-custom-css/83204 "2025-07-16T00:52:58Z")

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Hello, I have purchased the Pro Plan with the intention of customizing the font in my app. I would like to use the following fonts: For example, I would like to use the ExtraLight variation of Poppins. I wanted to se…

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## [Create Rows from Line Items on Uploaded File](https://community.glideapps.com/t/create-rows-from-line-items-on-uploaded-file/83195)

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**Author:** [@Curtis](https://community.glideapps.com/u/Curtis)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 11:38pm UTC](https://community.glideapps.com/t/create-rows-from-line-items-on-uploaded-file/83195 "2025-07-15T23:38:34Z")

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Before starting on this I wanted to check if anyone has tips for the best setup. The scenario is as follows: A pricing quote File is uploaded via a form. Row is created for each line item with the product code and pri…

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## [Best Practice for Linking Multiple User-Specific Rows Across Tabs in Glide](https://community.glideapps.com/t/best-practice-for-linking-multiple-user-specific-rows-across-tabs-in-glide/83183)

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**Author:** [@jhonnmick](https://community.glideapps.com/u/jhonnmick)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 11:36pm UTC](https://community.glideapps.com/t/best-practice-for-linking-multiple-user-specific-rows-across-tabs-in-glide/83183 "2025-07-15T23:36:03Z")

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Hi everyone, I’m working on a multi-tab Glide app that includes user-specific data like tasks, notes, and reminders. Each tab uses filtered data tied to the logged-in user. I’m looking for a best practice or smart work…

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## [How do I randomly select a cell to show in my custom quiz?](https://community.glideapps.com/t/how-do-i-randomly-select-a-cell-to-show-in-my-custom-quiz/83194)

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**Author:** [@JimmyLipper](https://community.glideapps.com/u/JimmyLipper)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 11:26pm UTC](https://community.glideapps.com/t/how-do-i-randomly-select-a-cell-to-show-in-my-custom-quiz/83194 "2025-07-15T23:26:19Z")

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I have a quiz set up: Quiz of People. It is tied to a google sheet "Q w Adjusted Cells", which has a random number column. I have a custom page set up “Quiz w Adjusted Cells”. On this page, there are 3 Components: Text…

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## [Have a schedule auto sync to the event taking place at the current time, round 2](https://community.glideapps.com/t/have-a-schedule-auto-sync-to-the-event-taking-place-at-the-current-time-round-2/83151)

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**Author:** [@MJolley](https://community.glideapps.com/u/MJolley)\
**Replies:** 7\
**Last updated:** [July 15, 2025, 11:15pm UTC](https://community.glideapps.com/t/have-a-schedule-auto-sync-to-the-event-taking-place-at-the-current-time-round-2/83151 "2025-07-15T23:15:56Z")

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I previously asked this question and got a great answer: However, I have an issue on the mobile version of my app. This trick pushes my “schedule” to the current event and highlights it with a custom bit of text, but…

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## [Need a Simple App](https://community.glideapps.com/t/need-a-simple-app/83198)

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**Author:** [@cary\_kolat](https://community.glideapps.com/u/cary_kolat)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 10:50pm UTC](https://community.glideapps.com/t/need-a-simple-app/83198 "2025-07-15T22:50:36Z")

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Looking for developer to create a simple app for me, not hard for someone Glide savy but I’m not. Info@kolat.com

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## [Help with reviewing app for Template Store approval](https://community.glideapps.com/t/help-with-reviewing-app-for-template-store-approval/83080)

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**Author:** [@HauseeHQ](https://community.glideapps.com/u/HauseeHQ)\
**Replies:** 6\
**Last updated:** [July 15, 2025, 10:09pm UTC](https://community.glideapps.com/t/help-with-reviewing-app-for-template-store-approval/83080 "2025-07-15T22:09:04Z")

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Hi all, Would someone be open to help with review of my app. It keeps getting rejected for template store, and I’m not sure where it’s lacking. https://go.glideapps.com/template/6HhfZORvVtoO0q8DNBOK-template-published/d…

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## [Woudl anyone happen to know what format to use or configuration in order to print a document made in DocsAutomator to a ticket printer?](https://community.glideapps.com/t/woudl-anyone-happen-to-know-what-format-to-use-or-configuration-in-order-to-print-a-document-made-in-docsautomator-to-a-ticket-printer/82621)

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**Author:** [@Alan\_Ochoa\_Martinez](https://community.glideapps.com/u/Alan_Ochoa_Martinez)\
**Replies:** 2\
**Last updated:** [July 15, 2025, 8:12pm UTC](https://community.glideapps.com/t/woudl-anyone-happen-to-know-what-format-to-use-or-configuration-in-order-to-print-a-document-made-in-docsautomator-to-a-ticket-printer/82621 "2025-07-15T20:12:43Z")

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I am having an issue where the tickets I make do not print well in my ticket printer. They either cut off too soon or have large margin on top of it.

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## [Converting Images heic to jpg](https://community.glideapps.com/t/converting-images-heic-to-jpg/83054)

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**Author:** [@NoToxRox\_Office](https://community.glideapps.com/u/NoToxRox_Office)\
**Replies:** 7\
**Last updated:** [July 15, 2025, 8:04pm UTC](https://community.glideapps.com/t/converting-images-heic-to-jpg/83054 "2025-07-15T20:04:27Z")

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Hi there I built an app for property inspections. All photos are taken on an iphone. I discovered that i cant pass on these images to docsautomator or pdf monkey because of the heic file format the images are in. Any so…

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## [Canvas Moodboard - AI Custom Component randomly deleting things](https://community.glideapps.com/t/canvas-moodboard-ai-custom-component-randomly-deleting-things/83167)

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**Author:** [@Pinipy](https://community.glideapps.com/u/Pinipy)\
**Replies:** 6\
**Last updated:** [July 15, 2025, 2:00pm UTC](https://community.glideapps.com/t/canvas-moodboard-ai-custom-component-randomly-deleting-things/83167 "2025-07-15T14:00:40Z")

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I’m losing my mind trying to build a drag and drop canvas moodboard for outfit creation in Glide. I didn’t think it was possible until I found the custom component feature, and I’ve had some success across different v…

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## [Update QTY if QTY has already been added](https://community.glideapps.com/t/update-qty-if-qty-has-already-been-added/83163)

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**Author:** [@Mark\_Bailey](https://community.glideapps.com/u/Mark_Bailey)\
**Replies:** 6\
**Last updated:** [July 15, 2025, 1:39pm UTC](https://community.glideapps.com/t/update-qty-if-qty-has-already-been-added/83163 "2025-07-15T13:39:40Z")

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Hi there fellow Gliders. I’m building a collection tool where users can select items from a predefined list and add how many they own of a specific item. I’ve got a product list sheet and a sheet for any rows that a us…

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## [ICHING - ROW ID - Can you help with a simple question?](https://community.glideapps.com/t/iching-row-id-can-you-help-with-a-simple-question/83162)

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**Author:** [@hexagrams](https://community.glideapps.com/u/hexagrams)\
**Replies:** 5\
**Last updated:** [July 15, 2025, 1:37pm UTC](https://community.glideapps.com/t/iching-row-id-can-you-help-with-a-simple-question/83162 "2025-07-15T13:37:26Z")

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Hey Gliders! I’m building an app in Glide and need some help with triggering the creation of a new row (and Row ID) and ensuring the app starts writing to it correctly when a new user journey begins. My app is based on…

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## [Payment and automated calls](https://community.glideapps.com/t/payment-and-automated-calls/83168)

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**Author:** [@Anna\_Kakushadze](https://community.glideapps.com/u/Anna_Kakushadze)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 12:21pm UTC](https://community.glideapps.com/t/payment-and-automated-calls/83168 "2025-07-15T12:21:35Z")

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Dear Glide Community, I’d like to know whether apps built in Glide can integrate with payment services and automated call services. For example: Can I connect a company that provides pre-payment services to handle pa…

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## [Is the embedded component meant to be available for the Explorer plan?](https://community.glideapps.com/t/is-the-embedded-component-meant-to-be-available-for-the-explorer-plan/83170)

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**Author:** [@Darbi\_Moore](https://community.glideapps.com/u/Darbi_Moore)\
**Replies:** 2\
**Last updated:** [July 15, 2025, 10:54am UTC](https://community.glideapps.com/t/is-the-embedded-component-meant-to-be-available-for-the-explorer-plan/83170 "2025-07-15T10:54:18Z")

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Hey y’all! Just wondering about the web embed component. It says next to it “starter” implying you need the Starter plan to use it, only problem being is I cannot seem to find a starter plan :sweat\_smile: I’m assuming i…

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## [Question about Glide](https://community.glideapps.com/t/question-about-glide/83172)

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**Author:** [@Ethan\_George](https://community.glideapps.com/u/Ethan_George)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 10:52am UTC](https://community.glideapps.com/t/question-about-glide/83172 "2025-07-15T10:52:00Z")

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I have a lot of consistant crashing , pages not loading or certain actions failing and image uploads that just stop uploading Background, I work for a FMCG company and there all various things that need to happen , capt…

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## [QR Code - Geo Location](https://community.glideapps.com/t/qr-code-geo-location/83123)

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**Author:** [@Jason\_Sharman1](https://community.glideapps.com/u/Jason_Sharman1)\
**Replies:** 8\
**Last updated:** [July 15, 2025, 5:50am UTC](https://community.glideapps.com/t/qr-code-geo-location/83123 "2025-07-15T05:50:30Z")

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Say I have 10 different, specific locations, at these locations, I will have a picture of a QR Code, at each of those 10 locations. I want to record when a delivery driver has arrived. So, geo locations, of where the dri…

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## [How can I auto-convert an AI-generated task list (split by newline) into individual Project Task rows using Glide?](https://community.glideapps.com/t/how-can-i-auto-convert-an-ai-generated-task-list-split-by-newline-into-individual-project-task-rows-using-glide/83145)

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**Author:** [@Kimberly\_McDermott](https://community.glideapps.com/u/Kimberly_McDermott)\
**Replies:** 3\
**Last updated:** [July 14, 2025, 11:43pm UTC](https://community.glideapps.com/t/how-can-i-auto-convert-an-ai-generated-task-list-split-by-newline-into-individual-project-task-rows-using-glide/83145 "2025-07-14T23:43:05Z")

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Hi Glide Community! I’m building an app that helps users set goals and take action. During onboarding, Glide’s AI generates a “task list” based on a user’s earlier input (they answer a few questions about their goal). T…

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## [How do i get a button to open a custom screen on my menu](https://community.glideapps.com/t/how-do-i-get-a-button-to-open-a-custom-screen-on-my-menu/83144)

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**Author:** [@Hbrezy](https://community.glideapps.com/u/Hbrezy)\
**Replies:** 10\
**Last updated:** [July 14, 2025, 11:38pm UTC](https://community.glideapps.com/t/how-do-i-get-a-button-to-open-a-custom-screen-on-my-menu/83144 "2025-07-14T23:38:05Z")

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How do i get a button to open a custom screen on my menu? Thanks

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## ["data has not loaded: destination row" error](https://community.glideapps.com/t/data-has-not-loaded-destination-row-error/83094)

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**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\
**Replies:** 3\
**Last updated:** [July 14, 2025, 11:08pm UTC](https://community.glideapps.com/t/data-has-not-loaded-destination-row-error/83094 "2025-07-14T23:08:55Z")

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This one has been popping up quite frequently for me. The process is very simple \> set a license plate number in a normal text column in Users \> create a relation column to vehicles table \> set column values in this r…

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## [User specific form view as admin?](https://community.glideapps.com/t/user-specific-form-view-as-admin/83150)

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**Author:** [@Mustafa\_Khalifa](https://community.glideapps.com/u/Mustafa_Khalifa)\
**Replies:** 4\
**Last updated:** [July 14, 2025, 7:58pm UTC](https://community.glideapps.com/t/user-specific-form-view-as-admin/83150 "2025-07-14T19:58:15Z")

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I’m building a multi-user form in Glide and I’m facing a dilemma. If I use user-specific columns to prevent users from overwriting each other’s inputs, I (as the admin) can’t see any of the data unless I view as that use…

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## [Some apps getting updates 2-3 days later, some not at all](https://community.glideapps.com/t/some-apps-getting-updates-2-3-days-later-some-not-at-all/83160)

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**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\
**Replies:** 5\
**Last updated:** [July 14, 2025, 7:26pm UTC](https://community.glideapps.com/t/some-apps-getting-updates-2-3-days-later-some-not-at-all/83160 "2025-07-14T19:26:11Z")

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We use an MDM (mobile-device manager). All that this does is set up the phone with only our app installed, and locks them on the home screen (they can still exit our app and enter it). The first time I noticed the updat…

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