# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=42

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 43

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## [Google analytics - some Glide pages aren't tagged](https://community.glideapps.com/t/google-analytics-some-glide-pages-arent-tagged/83902)

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**Author:** [@Jessie](https://community.glideapps.com/u/Jessie)\
**Replies:** 1\
**Last updated:** [August 19, 2025, 1:10am UTC](https://community.glideapps.com/t/google-analytics-some-glide-pages-arent-tagged/83902 "2025-08-19T01:10:54Z")

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Hi, I have Google Analytics set up and working but it shows 60 pages aren’t tagged. Is there documentation or a previous community thread on how to ensure all glide pages are tagged?

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## [Previously published apps now show “Not Found” and my account is empty](https://community.glideapps.com/t/previously-published-apps-now-show-not-found-and-my-account-is-empty/83852)

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**Author:** [@AT335](https://community.glideapps.com/u/AT335)\
**Replies:** 3\
**Last updated:** [August 19, 2025, 12:02am UTC](https://community.glideapps.com/t/previously-published-apps-now-show-not-found-and-my-account-is-empty/83852 "2025-08-19T00:02:32Z")

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Hello, I need help recovering my apps. When I log in to Glide, I only see an empty account with no apps. Previously I had published apps, but now when I try to access their URLs, they only show “Not Found.” The app U…

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## [How to extract fields from AI-generated JSON inside Glide for DocsAutomator?](https://community.glideapps.com/t/how-to-extract-fields-from-ai-generated-json-inside-glide-for-docsautomator/83896)

<div class="topic-metadata">

**Author:** [@scotfield123](https://community.glideapps.com/u/scotfield123)\
**Replies:** 2\
**Last updated:** [August 18, 2025, 8:21pm UTC](https://community.glideapps.com/t/how-to-extract-fields-from-ai-generated-json-inside-glide-for-docsautomator/83896 "2025-08-18T20:21:16Z")

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Hi Glide community, I have an AI-generated JSON column in my Glide app, for example: { "Site": "Sample Site", "Client": "Sample Client", "Subcontractor": "Sample Subcontractor", "A1": "Yes – Sample answer 1", …

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## [Help! form submission](https://community.glideapps.com/t/help-form-submission/83893)

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**Author:** [@Elizabeth\_Soroka](https://community.glideapps.com/u/Elizabeth_Soroka)\
**Replies:** 3\
**Last updated:** [August 18, 2025, 5:35pm UTC](https://community.glideapps.com/t/help-form-submission/83893 "2025-08-18T17:35:02Z")

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I have an app that I have a form built into. It was working fine… but I added an integration to make a PDF using DocsAutomator. Since adding the automation, my form will submit - but now the data no longer populates to …

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## [How to create a "Sign Out" button on a Custom Screen?](https://community.glideapps.com/t/how-to-create-a-sign-out-button-on-a-custom-screen/83885)

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**Author:** [@Akrametal](https://community.glideapps.com/u/Akrametal)\
**Replies:** 1\
**Last updated:** [August 18, 2025, 12:40pm UTC](https://community.glideapps.com/t/how-to-create-a-sign-out-button-on-a-custom-screen/83885 "2025-08-18T12:40:00Z")

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Hello, I am building a settings page on a Custom Screen. I have added a “Button Block” component and I want it to sign the user out. When I go to configure the Action for the button, I cannot find the built-in “Sign Out”…

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## [Data lost in helper table](https://community.glideapps.com/t/data-lost-in-helper-table/83829)

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**Author:** [@Paarl\_Bus](https://community.glideapps.com/u/Paarl_Bus)\
**Replies:** 8\
**Last updated:** [August 17, 2025, 6:46pm UTC](https://community.glideapps.com/t/data-lost-in-helper-table/83829 "2025-08-17T18:46:55Z")

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Good day everyone. I have in my old app used an Autonumber column for ParentID and ChildID, which I now changed to the RowID column. So I created a new Custom form linked to the ParentChild helper table, to which I have…

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## [Partial Matching to show visibility for recommendation system](https://community.glideapps.com/t/partial-matching-to-show-visibility-for-recommendation-system/83876)

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**Author:** [@Abhinav\_Hans](https://community.glideapps.com/u/Abhinav_Hans)\
**Replies:** 1\
**Last updated:** [August 17, 2025, 11:42pm UTC](https://community.glideapps.com/t/partial-matching-to-show-visibility-for-recommendation-system/83876 "2025-08-17T23:42:31Z")

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Hi Everyone, I am building a recommendation system where the generate text option, generates product recommendations, for example if the final order contains shoes then the recommendation system gives value as socks, ac…

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## [Subdomain with www not working](https://community.glideapps.com/t/subdomain-with-www-not-working/83472)

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**Author:** [@Michosevic](https://community.glideapps.com/u/Michosevic)\
**Replies:** 9\
**Last updated:** [August 17, 2025, 8:59pm UTC](https://community.glideapps.com/t/subdomain-with-www-not-working/83472 "2025-08-17T20:59:26Z")

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Hi, after the recent update of IP addresses, our app is no longer reachable when the prefix www. is included. I went through all the forum posts and consulted AI, yet was unable to resolve the issue. The app works fine …

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## [Dot showing under author name on comment component](https://community.glideapps.com/t/dot-showing-under-author-name-on-comment-component/83849)

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**Author:** [@Nikole\_Bautista](https://community.glideapps.com/u/Nikole_Bautista)\
**Replies:** 10\
**Last updated:** [August 17, 2025, 4:03pm UTC](https://community.glideapps.com/t/dot-showing-under-author-name-on-comment-component/83849 "2025-08-17T16:03:18Z")

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When a user post a comment a dot shows under the author name instead of his name. Here is a screen shot of my Data Chat Table: I hid the @ Sender ID (type: @ Email) column for privacy. Here is the Layout editor and …

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## [How do i have more than ONE category](https://community.glideapps.com/t/how-do-i-have-more-than-one-category/83872)

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**Author:** [@Hbrezy](https://community.glideapps.com/u/Hbrezy)\
**Replies:** 4\
**Last updated:** [August 17, 2025, 9:52am UTC](https://community.glideapps.com/t/how-do-i-have-more-than-one-category/83872 "2025-08-17T09:52:07Z")

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Hi everyone, I’m building a directory app where each listing currently belongs to a single category. However, I’ve run into situations where a single listing needs to be associated with multiple categories. For example: …

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## [How to add actions to AI Components using JSON Array](https://community.glideapps.com/t/how-to-add-actions-to-ai-components-using-json-array/83865)

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**Author:** [@ryanp](https://community.glideapps.com/u/ryanp)\
**Replies:** 3\
**Last updated:** [August 17, 2025, 9:30am UTC](https://community.glideapps.com/t/how-to-add-actions-to-ai-components-using-json-array/83865 "2025-08-17T09:30:20Z")

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i have built a card list using an aray and have them all working, but i cant seam to get any actions to work. I have set up a helper table to build the JSON array and each object has the original tables UI, how can i hav…

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## [Table data not linking despite relations column](https://community.glideapps.com/t/table-data-not-linking-despite-relations-column/83869)

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**Author:** [@CIRIHawaii](https://community.glideapps.com/u/CIRIHawaii)\
**Replies:** 4\
**Last updated:** [August 17, 2025, 7:01am UTC](https://community.glideapps.com/t/table-data-not-linking-despite-relations-column/83869 "2025-08-17T07:01:49Z")

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Im trying to get my app to show what specific electrical assets are at a location. However, as of right now the all the assets for the entier site are being populated when each asset location is tapped on. My goal, for …

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## [Relation column problem](https://community.glideapps.com/t/relation-column-problem/83768)

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**Author:** [@CIRIHawaii](https://community.glideapps.com/u/CIRIHawaii)\
**Replies:** 3\
**Last updated:** [August 17, 2025, 5:54am UTC](https://community.glideapps.com/t/relation-column-problem/83768 "2025-08-17T05:54:58Z")

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The AI helps, but when it’s specific issues, it causes more confusion. I am trying to create a relationship column between 2 different tables. I set it up to and when pressing the query button, I get information, but not…

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## [Videos arranged in card format/gallery](https://community.glideapps.com/t/videos-arranged-in-card-format-gallery/83858)

<div class="topic-metadata">

**Author:** [@Hbrezy](https://community.glideapps.com/u/Hbrezy)\
**Replies:** 4\
**Last updated:** [August 17, 2025, 5:09am UTC](https://community.glideapps.com/t/videos-arranged-in-card-format-gallery/83858 "2025-08-17T05:09:19Z")

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Hi guys is there a way of creating video cards or video gallery? whats the best way to get video component to in a small size card style list? Thanks

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## [How do you notify users when a new comment has been posted?](https://community.glideapps.com/t/how-do-you-notify-users-when-a-new-comment-has-been-posted/83867)

<div class="topic-metadata">

**Author:** [@Nikole\_Bautista](https://community.glideapps.com/u/Nikole_Bautista)\
**Replies:** 1\
**Last updated:** [August 17, 2025, 12:59am UTC](https://community.glideapps.com/t/how-do-you-notify-users-when-a-new-comment-has-been-posted/83867 "2025-08-17T00:59:02Z")

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With push notifications deprecated, how do you guys notify your users when someone posted a new comment or announce a new event? I heard some uses emails to make announcement. But it’s silly to use for comments. Thank …

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## [Customize file upload with Ai component, possible?](https://community.glideapps.com/t/customize-file-upload-with-ai-component-possible/83866)

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**Author:** [@ohad](https://community.glideapps.com/u/ohad)\
**Replies:** 1\
**Last updated:** [August 17, 2025, 12:57am UTC](https://community.glideapps.com/t/customize-file-upload-with-ai-component-possible/83866 "2025-08-17T00:57:31Z")

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Hi, I’m trying to build a customize file uploader with the Ai component. I have manged to create 2 buttons: Opens the camera directly Opens the browser directly. Then when the user choose the file/taking the picture,…

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## [Computed column shows as "Query"](https://community.glideapps.com/t/computed-column-shows-as-query/83863)

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**Author:** [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Replies:** 3\
**Last updated:** [August 17, 2025, 12:48am UTC](https://community.glideapps.com/t/computed-column-shows-as-query/83863 "2025-08-17T00:48:33Z")

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It used to show the column number in the data editor, but now simply shows “query” unless I place the cursor in the field – then it shows the correct value, but only in that row (until a refresh)

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## [Building a comedogenic product ingredient checker](https://community.glideapps.com/t/building-a-comedogenic-product-ingredient-checker/83850)

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**Author:** [@kimsthecoolest](https://community.glideapps.com/u/kimsthecoolest)\
**Replies:** 1\
**Last updated:** [August 16, 2025, 4:53pm UTC](https://community.glideapps.com/t/building-a-comedogenic-product-ingredient-checker/83850 "2025-08-16T16:53:28Z")

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hi! i am trying to build an app that will: allow the user to paste an ingredient list they are researching into a text entry box optimally, press a button to ‘activate’ the search the system will clean the user input l…

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## [Remove Made with Glide](https://community.glideapps.com/t/remove-made-with-glide/83859)

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**Author:** [@Max\_Gailin](https://community.glideapps.com/u/Max_Gailin)\
**Replies:** 1\
**Last updated:** [August 16, 2025, 1:34pm UTC](https://community.glideapps.com/t/remove-made-with-glide/83859 "2025-08-16T13:34:16Z")

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Can you tell me what tariff to buy to remove the copyright, how much to pay extra? All information is outdated, and the AI is silent too.

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## [Lost apps](https://community.glideapps.com/t/lost-apps/83826)

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**Author:** [@elimay7](https://community.glideapps.com/u/elimay7)\
**Replies:** 3\
**Last updated:** [August 16, 2025, 12:13am UTC](https://community.glideapps.com/t/lost-apps/83826 "2025-08-16T00:13:16Z")

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I lost my former apps in Glide-how can I restore my works?

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## [Issue with filtering a layout](https://community.glideapps.com/t/issue-with-filtering-a-layout/83835)

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**Author:** [@demos\_xe](https://community.glideapps.com/u/demos_xe)\
**Replies:** 5\
**Last updated:** [August 15, 2025, 5:35pm UTC](https://community.glideapps.com/t/issue-with-filtering-a-layout/83835 "2025-08-15T17:35:42Z")

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Hello, First of all i must say that your AI needs a lot of improvement Secondly it would be a lot easier if a human could jump in the conversation and assist whenever an AI is impossible to do it. AI gave me 7 soluti…

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## [Log in screen is settings keeps showing spinning wheel](https://community.glideapps.com/t/log-in-screen-is-settings-keeps-showing-spinning-wheel/83780)

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**Author:** [@MK2025](https://community.glideapps.com/u/MK2025)\
**Replies:** 6\
**Last updated:** [August 15, 2025, 12:54pm UTC](https://community.glideapps.com/t/log-in-screen-is-settings-keeps-showing-spinning-wheel/83780 "2025-08-15T12:54:53Z")

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## ["{"message":"User is not an owner or app editor"}"](https://community.glideapps.com/t/message-user-is-not-an-owner-or-app-editor/83845)

<div class="topic-metadata">

**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\
**Replies:** 5\
**Last updated:** [August 15, 2025, 9:48am UTC](https://community.glideapps.com/t/message-user-is-not-an-owner-or-app-editor/83845 "2025-08-15T09:48:27Z")

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We are currently using row owners in our users table, meaning to add a customer admin the workflow needs to involve a Glide Api call to write the row owner in. However users are now getting this error when trying to add …

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## [Business Plan](https://community.glideapps.com/t/business-plan/83843)

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**Author:** [@MartinMolina](https://community.glideapps.com/u/MartinMolina)\
**Replies:** 2\
**Last updated:** [August 15, 2025, 2:14am UTC](https://community.glideapps.com/t/business-plan/83843 "2025-08-15T02:14:46Z")

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How long does it take for a Business plan purchase to be reflected? I purchased a Business account but I can’t transfer my app from my legacy Team plan.

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## [Date in box different to date displayed](https://community.glideapps.com/t/date-in-box-different-to-date-displayed/83804)

<div class="topic-metadata">

**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\
**Replies:** 6\
**Last updated:** [August 14, 2025, 11:32pm UTC](https://community.glideapps.com/t/date-in-box-different-to-date-displayed/83804 "2025-08-14T23:32:40Z")

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The correct date pulled in from an api call is 2024-11-01, and when I click on the actual box it shows that, however if I click off it it is displaying as todays date?…

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## [Set coloumn value to reset image picker... doesnt work?](https://community.glideapps.com/t/set-coloumn-value-to-reset-image-picker-doesnt-work/83777)

<div class="topic-metadata">

**Author:** [@Ja\_ke](https://community.glideapps.com/u/Ja_ke)\
**Replies:** 9\
**Last updated:** [August 14, 2025, 11:04pm UTC](https://community.glideapps.com/t/set-coloumn-value-to-reset-image-picker-doesnt-work/83777 "2025-08-14T23:04:26Z")

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I have an image picker in a single row table custom “builder” form. User uploads image of an invoice or expense receipt. AI extracts to JSON, then columns unpack JSON, relates provider names with providers tables, allo…

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## [Payment portal navigational control](https://community.glideapps.com/t/payment-portal-navigational-control/83820)

<div class="topic-metadata">

**Author:** [@Abhinav\_Hans](https://community.glideapps.com/u/Abhinav_Hans)\
**Replies:** 3\
**Last updated:** [August 14, 2025, 11:02pm UTC](https://community.glideapps.com/t/payment-portal-navigational-control/83820 "2025-08-14T23:02:25Z")

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Hi Everyone, For a shopping cart, I have added the payment option as of in tutorial robert\_petitto, but I am struggling to find a solution where when the payment is successful the workflow automatically triggered and su…

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## [Condition after scanning](https://community.glideapps.com/t/condition-after-scanning/83824)

<div class="topic-metadata">

**Author:** [@Marc\_St-Amand](https://community.glideapps.com/u/Marc_St-Amand)\
**Replies:** 2\
**Last updated:** [August 14, 2025, 7:12pm UTC](https://community.glideapps.com/t/condition-after-scanning/83824 "2025-08-14T19:12:04Z")

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hi there how do i set a condition after scanning ie i’m executing a barcode scan and depending if the result is found in the datase A = Succes - - update column with barcode value if no code found B= Display- - Error…

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## [Is it possible to use HTML within a Template so URLs are active?](https://community.glideapps.com/t/is-it-possible-to-use-html-within-a-template-so-urls-are-active/83822)

<div class="topic-metadata">

**Author:** [@SageCat](https://community.glideapps.com/u/SageCat)\
**Replies:** 12\
**Last updated:** [August 14, 2025, 6:36pm UTC](https://community.glideapps.com/t/is-it-possible-to-use-html-within-a-template-so-urls-are-active/83822 "2025-08-14T18:36:08Z")

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Hi all. Is it possible within a template column to use HTML so that I can include hyperlinks? If so, how exactly do I do it? When I try to insert HTML it just appears as text when I access my template so I’m obviously…

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## [Issue mapping data from Make Webhook to Glide Add Row](https://community.glideapps.com/t/issue-mapping-data-from-make-webhook-to-glide-add-row/83828)

<div class="topic-metadata">

**Author:** [@JB2806](https://community.glideapps.com/u/JB2806)\
**Replies:** 2\
**Last updated:** [August 14, 2025, 6:25pm UTC](https://community.glideapps.com/t/issue-mapping-data-from-make-webhook-to-glide-add-row/83828 "2025-08-14T18:25:46Z")

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Hi, I’m working on a Glide project where I need to receive data from Make via a Webhook, and then use it to populate a new row in a Glide table using the Add Row action. Problem: The POST from Make works (the Glide We…

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