# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=364

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 365

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## [🤔 How To: Troubleshoot Required setting not working (w/ pic)](https://community.glideapps.com/t/how-to-troubleshoot-required-setting-not-working-w-pic/63326)

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**Author:** [@JamieErvin](https://community.glideapps.com/u/JamieErvin)\
**Replies:** 3\
**Last updated:** [June 29, 2023, 10:54pm UTC](https://community.glideapps.com/t/how-to-troubleshoot-required-setting-not-working-w-pic/63326 "2023-06-29T22:54:26Z")

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Hello! Although I have “Required” as my setting on my Choice component, I am still able to Submit without making a selection. I do not have any modification in Options so I’m wondering where else I should troublesho…

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## [Users don't show the same data?](https://community.glideapps.com/t/users-dont-show-the-same-data/63025)

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**Author:** [@Emmett\_M](https://community.glideapps.com/u/Emmett_M)\
**Replies:** 6\
**Last updated:** [June 29, 2023, 9:12pm UTC](https://community.glideapps.com/t/users-dont-show-the-same-data/63025 "2023-06-29T21:12:24Z")

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I’ve put a lot of work into an app that when I select my user(only user in the table) everything shows and functions correctly. When I add a new user or they sign up , screens stop working correctly , components dont sh…

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## [Sound Alert when Floating button is triggered](https://community.glideapps.com/t/sound-alert-when-floating-button-is-triggered/62688)

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**Author:** [@pipharvester](https://community.glideapps.com/u/pipharvester)\
**Replies:** 5\
**Last updated:** [June 29, 2023, 8:27pm UTC](https://community.glideapps.com/t/sound-alert-when-floating-button-is-triggered/62688 "2023-06-29T20:27:18Z")

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I have a floating button that triggers to show a status but would like to play a sound when that floating button is first triggered to screen and shown…I can make it play a sound when I click the button to see the “event…

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## [Multiple records created when adding new record](https://community.glideapps.com/t/multiple-records-created-when-adding-new-record/63324)

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**Author:** [@SMGCreative](https://community.glideapps.com/u/SMGCreative)\
**Replies:** 3\
**Last updated:** [June 29, 2023, 6:54pm UTC](https://community.glideapps.com/t/multiple-records-created-when-adding-new-record/63324 "2023-06-29T18:54:26Z")

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My app allows users to add new records of different types (patterns, fabrics, projects). These records are added directly in the app and not uploaded via google sheets or other list/db. After adding the record details,…

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## [Best account for a group of schools](https://community.glideapps.com/t/best-account-for-a-group-of-schools/63304)

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**Author:** [@gbailly](https://community.glideapps.com/u/gbailly)\
**Replies:** 2\
**Last updated:** [June 29, 2023, 6:11pm UTC](https://community.glideapps.com/t/best-account-for-a-group-of-schools/63304 "2023-06-29T18:11:03Z")

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Is it possible to have an account for a group of schools? Our school belongs to an educational group called Grupo Educativo COAS (www.gecoas.com). Actually we are using a Basic and Pro apps plan. Which would be the best…

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## [Can someone explain how this worked?](https://community.glideapps.com/t/can-someone-explain-how-this-worked/63277)

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**Author:** [@Rt\_k](https://community.glideapps.com/u/Rt_k)\
**Replies:** 10\
**Last updated:** [June 29, 2023, 4:12pm UTC](https://community.glideapps.com/t/can-someone-explain-how-this-worked/63277 "2023-06-29T16:12:48Z")

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So this is a piece of my validation on a multi-page form to make sure something is selected before the user can move to the next step. I did this as a shot in the dark because the logic, as I understood it, wouldn’t have…

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## [Issues with UI in Pages](https://community.glideapps.com/t/issues-with-ui-in-pages/63300)

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**Author:** [@Alexey\_Baranov1](https://community.glideapps.com/u/Alexey_Baranov1)\
**Replies:** 0\
**Last updated:** [June 29, 2023, 10:02am UTC](https://community.glideapps.com/t/issues-with-ui-in-pages/63300 "2023-06-29T10:02:07Z")

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Hi Gliders! Does somebody solved these issues with UI in Pages? a) too big :anguished: spaces between elements\\widgets on a custom screen like there TooBigSpaces.jpg - Google Drive b) Losting top of screen in a Title …

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## [Need help in pricing](https://community.glideapps.com/t/need-help-in-pricing/63248)

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**Author:** [@AbdulGhafor\_abbas](https://community.glideapps.com/u/AbdulGhafor_abbas)\
**Replies:** 9\
**Last updated:** [June 29, 2023, 1:17pm UTC](https://community.glideapps.com/t/need-help-in-pricing/63248 "2023-06-29T13:17:49Z")

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Dear all I am building a product and it is in the final testing stages. I am currently on the free plan but i am going to get the starter plan to link it to my domain and website. My plan is like this and i need to kn…

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## [Personnal file](https://community.glideapps.com/t/personnal-file/63296)

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**Author:** [@theo\_180280](https://community.glideapps.com/u/theo_180280)\
**Replies:** 1\
**Last updated:** [June 29, 2023, 7:52am UTC](https://community.glideapps.com/t/personnal-file/63296 "2023-06-29T07:52:16Z")

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Hi i want to know how creat an application personnal file for 600 guard .thanks if you have exemple thanks

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## [Need help with bugs](https://community.glideapps.com/t/need-help-with-bugs/63256)

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**Author:** [@Fab3r](https://community.glideapps.com/u/Fab3r)\
**Replies:** 2\
**Last updated:** [June 29, 2023, 7:43am UTC](https://community.glideapps.com/t/need-help-with-bugs/63256 "2023-06-29T07:43:16Z")

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This is what Glide is doing in the last 2 days. Scenario \> A user submitted a challenge (an answer), the answer is manually validated and added to the table (add row). So, the only way I can add a line, is to manually …

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## [List of users going to event](https://community.glideapps.com/t/list-of-users-going-to-event/56274)

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**Author:** [@Ollie\_Yates](https://community.glideapps.com/u/Ollie_Yates)\
**Replies:** 7\
**Last updated:** [June 29, 2023, 4:12am UTC](https://community.glideapps.com/t/list-of-users-going-to-event/56274 "2023-06-29T04:12:30Z")

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I need a bit of help with something as I’m still new to glide. I’m looking at adding a section to an event where it shows a list of people who are going to the event but I’m struggling to work out how to get it so that …

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## [Using Row Owners - Staff Hierarchy And Limiting Client Access](https://community.glideapps.com/t/using-row-owners-staff-hierarchy-and-limiting-client-access/63287)

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**Author:** [@Scott\_YT\_Auto](https://community.glideapps.com/u/Scott_YT_Auto)\
**Replies:** 3\
**Last updated:** [June 29, 2023, 3:59am UTC](https://community.glideapps.com/t/using-row-owners-staff-hierarchy-and-limiting-client-access/63287 "2023-06-29T03:59:04Z")

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Sorry for the double post, accidentally hit enter way too early and couldn’t see how to edit the post. This is the initial post if any admins would like to remove it I’m looking to use glide to develop a client portal w…

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## [How to delete the file i upload to glide?](https://community.glideapps.com/t/how-to-delete-the-file-i-upload-to-glide/63284)

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**Author:** [@YoDr](https://community.glideapps.com/u/YoDr)\
**Replies:** 1\
**Last updated:** [June 29, 2023, 3:08am UTC](https://community.glideapps.com/t/how-to-delete-the-file-i-upload-to-glide/63284 "2023-06-29T03:08:34Z")

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How to delete the file i upload to glide? AND where i can find the files?

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## [Ebike rental app](https://community.glideapps.com/t/ebike-rental-app/63241)

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**Author:** [@Paul\_Kennard](https://community.glideapps.com/u/Paul_Kennard)\
**Replies:** 3\
**Last updated:** [June 29, 2023, 12:57am UTC](https://community.glideapps.com/t/ebike-rental-app/63241 "2023-06-29T00:57:15Z")

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Hi Gliders, Is it possible to produce an eBike rental App with Glide? Thanks in advance for any advice

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## [Log Inbound Twilio SMS messages](https://community.glideapps.com/t/log-inbound-twilio-sms-messages/63143)

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**Author:** [@Andrew\_Learned](https://community.glideapps.com/u/Andrew_Learned)\
**Replies:** 7\
**Last updated:** [June 29, 2023, 12:39am UTC](https://community.glideapps.com/t/log-inbound-twilio-sms-messages/63143 "2023-06-29T00:39:04Z")

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Hey y’all! I’ve been using Google Sheets to log inbound texts to Twilio but I’m trying to upgrade to Glide BigTables as it’s starting to get unruly… Has anyone found a good workaround for that? I posted the full code to…

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## [Liaison entre des tables glide et un serveur de donnée mysql](https://community.glideapps.com/t/liaison-entre-des-tables-glide-et-un-serveur-de-donnee-mysql/63242)

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**Author:** [@elven\_wallabis](https://community.glideapps.com/u/elven_wallabis)\
**Replies:** 1\
**Last updated:** [June 29, 2023, 12:38am UTC](https://community.glideapps.com/t/liaison-entre-des-tables-glide-et-un-serveur-de-donnee-mysql/63242 "2023-06-29T00:38:08Z")

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Bonjour je suis sur glide version free. Je souhaiterai connecter mes tables glide et un serveur de base sql. Es-ce envisageable ? Si, oui avez vous un tuto là dessus. D’avance merci

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## [Accessing a purchased template](https://community.glideapps.com/t/accessing-a-purchased-template/39542)

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**Author:** [@JSW](https://community.glideapps.com/u/JSW)\
**Replies:** 13\
**Last updated:** [June 29, 2023, 12:16am UTC](https://community.glideapps.com/t/accessing-a-purchased-template/39542 "2023-06-29T00:16:43Z")

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I purchased a template, however I am unable to find it / connect it to my account. Anyone know how to fix?

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## [Subdomain setup with DreamHost](https://community.glideapps.com/t/subdomain-setup-with-dreamhost/63239)

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**Author:** [@Baset](https://community.glideapps.com/u/Baset)\
**Replies:** 6\
**Last updated:** [June 28, 2023, 9:21pm UTC](https://community.glideapps.com/t/subdomain-setup-with-dreamhost/63239 "2023-06-28T21:21:52Z")

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Hello, I am unable to setup the custom domain on a subdomain. I have the main domain at novaviallc.com. The subdomain is orders.novaviallc.com. I setup the subdomain records as specified, however, I have not (and I am …

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## [Current date and time](https://community.glideapps.com/t/current-date-and-time/63224)

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**Author:** [@Dmitrii\_Gorbachev](https://community.glideapps.com/u/Dmitrii_Gorbachev)\
**Replies:** 18\
**Last updated:** [June 28, 2023, 8:35pm UTC](https://community.glideapps.com/t/current-date-and-time/63224 "2023-06-28T20:35:11Z")

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Hello everyone! While building a birthday reminder for the colleagues on our platform, I faced an issue. Could you help me with that? The current date (is taken through Math column → now) is compared with the date of t…

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## [A super admin when roles are being used?](https://community.glideapps.com/t/a-super-admin-when-roles-are-being-used/63223)

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**Author:** [@mondrew](https://community.glideapps.com/u/mondrew)\
**Replies:** 12\
**Last updated:** [June 28, 2023, 6:15pm UTC](https://community.glideapps.com/t/a-super-admin-when-roles-are-being-used/63223 "2023-06-28T18:15:55Z")

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Hello friends! I’m wrestling with the idea of creating an admin interface for our app, however the admin would need access to all the user data. Here’s the thing: I’m already using Roles for another purpose. Does anyone…

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## [Pro Plan](https://community.glideapps.com/t/pro-plan/63259)

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**Author:** [@taleno.digital](https://community.glideapps.com/u/taleno.digital)\
**Replies:** 6\
**Last updated:** [June 28, 2023, 4:33pm UTC](https://community.glideapps.com/t/pro-plan/63259 "2023-06-28T16:33:47Z")

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Hello Team :wave: Quick question re: Pro Plan. Does it mean that every apps I would publish will have 10k updates / month? Thanks in advance! Regards, Joey

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## [Subscription...yearly vs. monthly](https://community.glideapps.com/t/subscription-yearly-vs-monthly/63262)

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**Author:** [@BRIANA\_FOSTER](https://community.glideapps.com/u/BRIANA_FOSTER)\
**Replies:** 1\
**Last updated:** [June 28, 2023, 4:19pm UTC](https://community.glideapps.com/t/subscription-yearly-vs-monthly/63262 "2023-06-28T16:19:03Z")

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Is it possible to pay a yearly price for an app or just monthly? Thanks

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## [Images not showing up on downloaded app?](https://community.glideapps.com/t/images-not-showing-up-on-downloaded-app/62854)

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**Author:** [@SLP\_Nerdcast](https://community.glideapps.com/u/SLP_Nerdcast)\
**Replies:** 4\
**Last updated:** [June 28, 2023, 3:16pm UTC](https://community.glideapps.com/t/images-not-showing-up-on-downloaded-app/62854 "2023-06-28T15:16:17Z")

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Hi all! Just published our app for the first time! One problem we can’t figure out… the images in a collection within the glide app builder are showing up beautifully… but when we open it on our phones the images don’t s…

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## [Price Calculation based on selected data](https://community.glideapps.com/t/price-calculation-based-on-selected-data/63254)

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**Author:** [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\
**Replies:** 3\
**Last updated:** [June 28, 2023, 11:49am UTC](https://community.glideapps.com/t/price-calculation-based-on-selected-data/63254 "2023-06-28T11:49:27Z")

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Hi we are building a booking system, we want the final price to be calculated based on data given and selected: Variable Service Duration Addon So calculation would happend if the service is A and duration is 60 Min…

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## [Add a background to the login screen](https://community.glideapps.com/t/add-a-background-to-the-login-screen/63252)

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**Author:** [@Dominiqu0](https://community.glideapps.com/u/Dominiqu0)\
**Replies:** 2\
**Last updated:** [June 28, 2023, 11:05am UTC](https://community.glideapps.com/t/add-a-background-to-the-login-screen/63252 "2023-06-28T11:05:08Z")

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Hi. please i would like to know how to add a background image to my login screen

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## [Webhook returning to Glide API delays](https://community.glideapps.com/t/webhook-returning-to-glide-api-delays/63243)

<div class="topic-metadata">

**Author:** [@Adam\_Crossley](https://community.glideapps.com/u/Adam_Crossley)\
**Replies:** 5\
**Last updated:** [June 28, 2023, 8:24am UTC](https://community.glideapps.com/t/webhook-returning-to-glide-api-delays/63243 "2023-06-28T08:24:36Z")

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I’m experiencing random delays to returning data to the Glide API. Webhook is sent to Make.com Data is processed in the scenario in under 1 second including the HTTP request returning status 200 in that time. Th…

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## [Invoice Alert](https://community.glideapps.com/t/invoice-alert/63238)

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**Author:** [@biha](https://community.glideapps.com/u/biha)\
**Replies:** 4\
**Last updated:** [June 28, 2023, 7:52am UTC](https://community.glideapps.com/t/invoice-alert/63238 "2023-06-28T07:52:53Z")

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I have one glide table which have Rental Data : { Start Date, End Date, Machine ID, Rental Type, Rental Rate } i also need another one table which consist the accounts details : { Machine ID, Invoice Due Date, Invoice…

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## [Adding webhook not working](https://community.glideapps.com/t/adding-webhook-not-working/63211)

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**Author:** [@Adam2](https://community.glideapps.com/u/Adam2)\
**Replies:** 7\
**Last updated:** [June 28, 2023, 7:41am UTC](https://community.glideapps.com/t/adding-webhook-not-working/63211 "2023-06-28T07:41:24Z")

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Hello, When I am trying to add a custom webhook, I have the following error message “Oh Sheet! Something went wrong adding the webhook” I do not have any more information or logs… The webhook is working well with post…

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## [BigQuery doesn't get all rows matching query](https://community.glideapps.com/t/bigquery-doesnt-get-all-rows-matching-query/63170)

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**Author:** [@derek1](https://community.glideapps.com/u/derek1)\
**Replies:** 5\
**Last updated:** [June 28, 2023, 1:06am UTC](https://community.glideapps.com/t/bigquery-doesnt-get-all-rows-matching-query/63170 "2023-06-28T01:06:46Z")

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Hello, When I write my query SELECT \* FROM my\_database WHERE score \> 3 LIMIT 1000 In the BigQuery native search, I get 29 matches. Glideapp, with the same query copy-pasted, only pulls in 4 matches. Why?

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## [Automatically scroll to top. Surely it's possible](https://community.glideapps.com/t/automatically-scroll-to-top-surely-its-possible/63188)

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**Author:** [@Kiwi](https://community.glideapps.com/u/Kiwi)\
**Replies:** 14\
**Last updated:** [June 28, 2023, 12:40am UTC](https://community.glideapps.com/t/automatically-scroll-to-top-surely-its-possible/63188 "2023-06-28T00:40:27Z")

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Hi, I have a detail screen which has multiple containers on it, each container is a step in a form - all writing to different columns within the same row of the current detail screen. The containers are visible depending…

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