# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=338

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 339

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## [Using Google Scripts Webapp to get data from a Glide Webhook](https://community.glideapps.com/t/using-google-scripts-webapp-to-get-data-from-a-glide-webhook/65249)

<div class="topic-metadata">

**Author:** [@Matty\_Fenny](https://community.glideapps.com/u/Matty_Fenny)\
**Replies:** 1\
**Last updated:** [August 22, 2023, 1:45am UTC](https://community.glideapps.com/t/using-google-scripts-webapp-to-get-data-from-a-glide-webhook/65249 "2023-08-22T01:45:55Z")

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So I have a webapp in google scripts. I trigger it with a webhook from Glide. I need to figure out how to get a value from the webhook. So in the webapp, once the webhook is triggered, i need to get data from a cell ca…

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## [Is there any way to improve the 15 second delay while using Airtable?](https://community.glideapps.com/t/is-there-any-way-to-improve-the-15-second-delay-while-using-airtable/65264)

<div class="topic-metadata">

**Author:** [@Grey](https://community.glideapps.com/u/Grey)\
**Replies:** 0\
**Last updated:** [August 22, 2023, 1:26am UTC](https://community.glideapps.com/t/is-there-any-way-to-improve-the-15-second-delay-while-using-airtable/65264 "2023-08-22T01:26:54Z")

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My Glide app has switches that update records in AT which then update fields back in Glide, the average wait time is 15 seconds which makes it unusable for my users. Though it solves the delay, using Glide for my data i…

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## [Shopping Cart with Stripe](https://community.glideapps.com/t/shopping-cart-with-stripe/64943)

<div class="topic-metadata">

**Author:** [@ArtzyDog](https://community.glideapps.com/u/ArtzyDog)\
**Replies:** 6\
**Last updated:** [August 22, 2023, 1:26am UTC](https://community.glideapps.com/t/shopping-cart-with-stripe/64943 "2023-08-22T01:26:45Z")

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Hello Gliders, I’ve been out for a bit but I’m back once again to try and finish a simple app with a shopping cart…I can’t find any info on how to link my shopping cart to Stripe? Any tips on where to find this info…

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## [Just Published: Users Can't Access](https://community.glideapps.com/t/just-published-users-cant-access/65098)

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**Author:** [@Todd\_Callen](https://community.glideapps.com/u/Todd_Callen)\
**Replies:** 18\
**Last updated:** [August 22, 2023, 1:18am UTC](https://community.glideapps.com/t/just-published-users-cant-access/65098 "2023-08-22T01:18:22Z")

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What specific things need to be whitelisted for my users to get through our school firewall via Google authentication? My link is: https://time-lords-of-callenworld.glide.page That has been whitelisted, but I still get…

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## [Creating a LiveScore and Statistics App with Glide: Need UI Suggestions!](https://community.glideapps.com/t/creating-a-livescore-and-statistics-app-with-glide-need-ui-suggestions/65229)

<div class="topic-metadata">

**Author:** [@stefan](https://community.glideapps.com/u/stefan)\
**Replies:** 3\
**Last updated:** [August 22, 2023, 1:12am UTC](https://community.glideapps.com/t/creating-a-livescore-and-statistics-app-with-glide-need-ui-suggestions/65229 "2023-08-22T01:12:47Z")

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Hey Gliders! I am excited to create a live score and statistics app with Glide, inspired by the UI of SofaScore. However, I’m finding it a bit challenging to replicate the desired UI using custom collections. Here’s wha…

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## [Component choice in Data grid](https://community.glideapps.com/t/component-choice-in-data-grid/64934)

<div class="topic-metadata">

**Author:** [@Thiago\_Vilas\_Boas](https://community.glideapps.com/u/Thiago_Vilas_Boas)\
**Replies:** 3\
**Last updated:** [August 22, 2023, 12:38am UTC](https://community.glideapps.com/t/component-choice-in-data-grid/64934 "2023-08-22T00:38:43Z")

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There is no possibility to include drop-down lists (like the “Choice” component) in the “Data grid”. This makes it very difficult to create tables to give the user a macro view. For example, instead of using a status c…

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## [Grouping Collections - getting rid of the more groups, mobile view](https://community.glideapps.com/t/grouping-collections-getting-rid-of-the-more-groups-mobile-view/59606)

<div class="topic-metadata">

**Author:** [@abdo](https://community.glideapps.com/u/abdo)\
**Replies:** 2\
**Last updated:** [August 21, 2023, 6:52pm UTC](https://community.glideapps.com/t/grouping-collections-getting-rid-of-the-more-groups-mobile-view/59606 "2023-08-21T18:52:48Z")

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Grouping collections in the new apps isn’t as friendly as the classic apps. How can we get rid of the previous and more groups… we want to show the entire collection on the screen.

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## [Event check in linked with crm](https://community.glideapps.com/t/event-check-in-linked-with-crm/64995)

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**Author:** [@JayTea](https://community.glideapps.com/u/JayTea)\
**Replies:** 4\
**Last updated:** [August 21, 2023, 1:13pm UTC](https://community.glideapps.com/t/event-check-in-linked-with-crm/64995 "2023-08-21T13:13:43Z")

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Hi, hoping I can get some direction for this. I need to set up an internal event-checking system. Currently, the way I have it working is like this. User books a ticket via our CRM. An automation then creates a google …

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## [Update to Airtable Personal Access Token](https://community.glideapps.com/t/update-to-airtable-personal-access-token/59074)

<div class="topic-metadata">

**Author:** [@adrianovm](https://community.glideapps.com/u/adrianovm)\
**Replies:** 10\
**Last updated:** [August 21, 2023, 8:27am UTC](https://community.glideapps.com/t/update-to-airtable-personal-access-token/59074 "2023-08-21T08:27:34Z")

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Hey guys, as you may know Airtable changed the way they work with APIs. The old way of generating an API key in the Account area doesn’t exist anymore but on all Glide resources it’s still explained that way - so I sugge…

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## [Trying to add a monthly rental collection feature](https://community.glideapps.com/t/trying-to-add-a-monthly-rental-collection-feature/65143)

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**Author:** [@Petko\_Delchev](https://community.glideapps.com/u/Petko_Delchev)\
**Replies:** 3\
**Last updated:** [August 21, 2023, 1:02am UTC](https://community.glideapps.com/t/trying-to-add-a-monthly-rental-collection-feature/65143 "2023-08-21T01:02:25Z")

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Struggling to start on the logic. I have the start and end of the lease. I will take duration on the lease from here. Then thinking to use the duration to create a payment periods. Will divide the duration to 30/31 day…

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## [Can no longer connect to Google Sheets](https://community.glideapps.com/t/can-no-longer-connect-to-google-sheets/65225)

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**Author:** [@Randa\_El-Kasabi](https://community.glideapps.com/u/Randa_El-Kasabi)\
**Replies:** 1\
**Last updated:** [August 21, 2023, 12:55am UTC](https://community.glideapps.com/t/can-no-longer-connect-to-google-sheets/65225 "2023-08-21T00:55:51Z")

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All of a sudden I can’t create new apps that connect to Google sheets. My existing app that was already connected is not allowing me to update or the data source or even sync it. What happened? Please help! :frowning:

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## [Math column computing date](https://community.glideapps.com/t/math-column-computing-date/65194)

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**Author:** [@Mns\_Glide](https://community.glideapps.com/u/Mns_Glide)\
**Replies:** 3\
**Last updated:** [August 20, 2023, 11:20pm UTC](https://community.glideapps.com/t/math-column-computing-date/65194 "2023-08-20T23:20:54Z")

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Hi, I am trying to use Math computed column to determine how many days to go before a user’s membership expires. I seem to be getting very strange numbers. I have formatted dates to be in dd/MM/yyyy eg expiry date - NO…

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## [Pre-signup new users](https://community.glideapps.com/t/pre-signup-new-users/65032)

<div class="topic-metadata">

**Author:** [@Aurelien\_M](https://community.glideapps.com/u/Aurelien_M)\
**Replies:** 4\
**Last updated:** [August 20, 2023, 5:21pm UTC](https://community.glideapps.com/t/pre-signup-new-users/65032 "2023-08-20T17:21:28Z")

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Hello Gliders, I’m on a project where I need to integrate with another service. The scenario is like this: The user does a few actions on platform 1 (not on Glide) Platform 1 redirects via a link the user to platform…

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## [Go to DIFFERENT tabs from inline list?](https://community.glideapps.com/t/go-to-different-tabs-from-inline-list/65202)

<div class="topic-metadata">

**Author:** [@AyS\_0908](https://community.glideapps.com/u/AyS_0908)\
**Replies:** 3\
**Last updated:** [August 20, 2023, 4:17pm UTC](https://community.glideapps.com/t/go-to-different-tabs-from-inline-list/65202 "2023-08-20T16:17:53Z")

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Hi, I have an app with 3 tabs (Usecase.ai, Process.ai, Office.ai), in addition to Home screen (picture below). From Home screen, I’d like to use an inline list where each button opens a different tab (if I remember wel…

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## [Private & Advanced File Management Options](https://community.glideapps.com/t/private-advanced-file-management-options/65214)

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**Author:** [@Roberto\_Ranieri](https://community.glideapps.com/u/Roberto_Ranieri)\
**Replies:** 2\
**Last updated:** [August 20, 2023, 2:43pm UTC](https://community.glideapps.com/t/private-advanced-file-management-options/65214 "2023-08-20T14:43:03Z")

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Hi All, I have just recently started using Glide to work on a passion project of mine. I would like to understand what the options are in terms of advanced and private file management: as far as I can see, every file u…

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## [Is 25,000 on pro plan per apps or all apps combine?](https://community.glideapps.com/t/is-25-000-on-pro-plan-per-apps-or-all-apps-combine/65208)

<div class="topic-metadata">

**Author:** [@Wit\_Umbua](https://community.glideapps.com/u/Wit_Umbua)\
**Replies:** 1\
**Last updated:** [August 20, 2023, 10:51am UTC](https://community.glideapps.com/t/is-25-000-on-pro-plan-per-apps-or-all-apps-combine/65208 "2023-08-20T10:51:04Z")

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Hi all, I have a question. I’m planing to upgrade to pro plan but I’m confuse on the 25,000 per apps which the pro plan cloud create unlimited apps right?

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## [I can't access the app](https://community.glideapps.com/t/i-cant-access-the-app/65190)

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**Author:** [@brightstar](https://community.glideapps.com/u/brightstar)\
**Replies:** 1\
**Last updated:** [August 20, 2023, 1:10am UTC](https://community.glideapps.com/t/i-cant-access-the-app/65190 "2023-08-20T01:10:12Z")

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I’m access app via browser but I cant access via smart phone. access URL: https://odekake.day The same screen as following continues. browser screen.

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## [Template Blank Space](https://community.glideapps.com/t/template-blank-space/65193)

<div class="topic-metadata">

**Author:** [@darksquare](https://community.glideapps.com/u/darksquare)\
**Replies:** 7\
**Last updated:** [August 20, 2023, 1:07am UTC](https://community.glideapps.com/t/template-blank-space/65193 "2023-08-20T01:07:28Z")

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How do I get rid of space in a template? Thank you

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## [App like uber](https://community.glideapps.com/t/app-like-uber/65188)

<div class="topic-metadata">

**Author:** [@Ana\_R\_Severeyn](https://community.glideapps.com/u/Ana_R_Severeyn)\
**Replies:** 2\
**Last updated:** [August 20, 2023, 1:00am UTC](https://community.glideapps.com/t/app-like-uber/65188 "2023-08-20T01:00:59Z")

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Hello, I would like to know if it is possible to create an app, similar to uber, that allows you to enter the address of departure and arrival to generate the price according to the distance?

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## [I want to create a booking tab with the ability to select availability period](https://community.glideapps.com/t/i-want-to-create-a-booking-tab-with-the-ability-to-select-availability-period/65167)

<div class="topic-metadata">

**Author:** [@Oladayo\_Michael](https://community.glideapps.com/u/Oladayo_Michael)\
**Replies:** 3\
**Last updated:** [August 20, 2023, 12:57am UTC](https://community.glideapps.com/t/i-want-to-create-a-booking-tab-with-the-ability-to-select-availability-period/65167 "2023-08-20T00:57:31Z")

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Set the time range for booking space from 8am - 10pm (current range starts from 12am) Users should only be about to book space on the hour and for a minimum of two hours at a time User are required to use two credits to…

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## [Help help help](https://community.glideapps.com/t/help-help-help/65200)

<div class="topic-metadata">

**Author:** [@uJit\_XOH](https://community.glideapps.com/u/uJit_XOH)\
**Replies:** 2\
**Last updated:** [August 20, 2023, 12:44am UTC](https://community.glideapps.com/t/help-help-help/65200 "2023-08-20T00:44:12Z")

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This part is driving me nuts. I need urgent help if someone can squeeze in one hour to help me. please

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## [Google Cloud Vision - Extract text from PDF files](https://community.glideapps.com/t/google-cloud-vision-extract-text-from-pdf-files/64473)

<div class="topic-metadata">

**Author:** [@jwilt](https://community.glideapps.com/u/jwilt)\
**Replies:** 6\
**Last updated:** [August 20, 2023, 12:38am UTC](https://community.glideapps.com/t/google-cloud-vision-extract-text-from-pdf-files/64473 "2023-08-20T00:38:49Z")

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I’m trying to use “Extract text from PDF files” with Google Cloud Vision, and I have it working, but it doesn’t seem to scan the entire PDF (all pages). I have it set per documentation for all pages with a “\*” symbol, bu…

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## [In-app sort is missing](https://community.glideapps.com/t/in-app-sort-is-missing/65146)

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**Author:** [@FrancoisChevalier](https://community.glideapps.com/u/FrancoisChevalier)\
**Replies:** 2\
**Last updated:** [August 19, 2023, 10:45am UTC](https://community.glideapps.com/t/in-app-sort-is-missing/65146 "2023-08-19T10:45:37Z")

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Hello everyone, The “in-app filter” function appears correctly when I add a Collection, but the “in-app sort” function does not appear. Is this an option or a parameter? Thank you for your help!

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## [Is it possible automatically input to glide table?](https://community.glideapps.com/t/is-it-possible-automatically-input-to-glide-table/65149)

<div class="topic-metadata">

**Author:** [@brightstar](https://community.glideapps.com/u/brightstar)\
**Replies:** 9\
**Last updated:** [August 19, 2023, 10:37am UTC](https://community.glideapps.com/t/is-it-possible-automatically-input-to-glide-table/65149 "2023-08-19T10:37:55Z")

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hi, everyone when google sheet change, I would like to change the glide table as well.

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## [Need understanding about creating field names with grouping](https://community.glideapps.com/t/need-understanding-about-creating-field-names-with-grouping/65171)

<div class="topic-metadata">

**Author:** [@Monj](https://community.glideapps.com/u/Monj)\
**Replies:** 3\
**Last updated:** [August 19, 2023, 10:35am UTC](https://community.glideapps.com/t/need-understanding-about-creating-field-names-with-grouping/65171 "2023-08-19T10:35:31Z")

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Hi Everyone, I am working hard to learn as much as I can with Glide. I have one thing that I need your help to understand. As I progress, I want to make sure that I have the right foundation. With that said, if someone…

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## [Limited tables accessible when building contact form](https://community.glideapps.com/t/limited-tables-accessible-when-building-contact-form/65185)

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**Author:** [@chrismgill](https://community.glideapps.com/u/chrismgill)\
**Replies:** 0\
**Last updated:** [August 19, 2023, 9:57am UTC](https://community.glideapps.com/t/limited-tables-accessible-when-building-contact-form/65185 "2023-08-19T09:57:32Z")

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Hi. I’m building an app based on an Airtable table, and want to add a contact form with submissions saved to a separate table. The target table dropdown lists only three of the seven/eight tables in my Airtable base, inc…

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## [If you know, help me (Improve site loading speed)](https://community.glideapps.com/t/if-you-know-help-me-improve-site-loading-speed/65024)

<div class="topic-metadata">

**Author:** [@brightstar](https://community.glideapps.com/u/brightstar)\
**Replies:** 15\
**Last updated:** [August 19, 2023, 4:09am UTC](https://community.glideapps.com/t/if-you-know-help-me-improve-site-loading-speed/65024 "2023-08-19T04:09:15Z")

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hello everyone. This is an app made with Glide. The app gets its data via Google Sheets. The google sheet has a lot of details and the images are from other sites.(only image url display) The current app is slow to l…

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## [Create a card game for students](https://community.glideapps.com/t/create-a-card-game-for-students/65110)

<div class="topic-metadata">

**Author:** [@Marc\_Finks](https://community.glideapps.com/u/Marc_Finks)\
**Replies:** 2\
**Last updated:** [August 19, 2023, 3:32am UTC](https://community.glideapps.com/t/create-a-card-game-for-students/65110 "2023-08-19T03:32:33Z")

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Hi! I’m new here. I’m a third grade teacher. I’ve created a trading card game (similar to Pokemon) where players battle each other. Basically, they have a ship with 5 parts where they need to keep track of the HP, while…

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## [Images not showing that user uploads](https://community.glideapps.com/t/images-not-showing-that-user-uploads/65140)

<div class="topic-metadata">

**Author:** [@Travis\_Anderson](https://community.glideapps.com/u/Travis_Anderson)\
**Replies:** 4\
**Last updated:** [August 19, 2023, 3:26am UTC](https://community.glideapps.com/t/images-not-showing-that-user-uploads/65140 "2023-08-19T03:26:08Z")

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My users have the option to upload a photo and some of them look like this. Any idea what would cause this?

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## [Switch element](https://community.glideapps.com/t/switch-element/65170)

<div class="topic-metadata">

**Author:** [@uJit\_XOH](https://community.glideapps.com/u/uJit_XOH)\
**Replies:** 2\
**Last updated:** [August 19, 2023, 3:05am UTC](https://community.glideapps.com/t/switch-element/65170 "2023-08-19T03:05:10Z")

</div>

with the switch element. is it possible to turn off one switch element and it turns off the other by default?

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