# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=333

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 334

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## [Glide\<\>Google sheet : Refresh rate control](https://community.glideapps.com/t/glide-google-sheet-refresh-rate-control/65673)

<div class="topic-metadata">

**Author:** [@Kavita\_Agrawal](https://community.glideapps.com/u/Kavita_Agrawal)\
**Replies:** 2\
**Last updated:** [September 1, 2023, 3:48pm UTC](https://community.glideapps.com/t/glide-google-sheet-refresh-rate-control/65673 "2023-09-01T15:48:45Z")

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Hi everyone, this is Kavita. I am a prospect customer for Glide and have an operational questions. I want to use Glide to sync my google sheets data for my clients to access it easily, without having to use google sheet…

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## [Error in Signature](https://community.glideapps.com/t/error-in-signature/65684)

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**Author:** [@Joao\_Pedro\_CHX](https://community.glideapps.com/u/Joao_Pedro_CHX)\
**Replies:** 1\
**Last updated:** [September 1, 2023, 3:09pm UTC](https://community.glideapps.com/t/error-in-signature/65684 "2023-09-01T15:09:11Z")

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When I use the signature feature I get this error: Unable to add new signatures To allow new subscriptions, please update this app.

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## [Assign products to a budget](https://community.glideapps.com/t/assign-products-to-a-budget/65636)

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**Author:** [@Daniel\_Ruiz](https://community.glideapps.com/u/Daniel_Ruiz)\
**Replies:** 6\
**Last updated:** [September 1, 2023, 2:30pm UTC](https://community.glideapps.com/t/assign-products-to-a-budget/65636 "2023-09-01T14:30:05Z")

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Hi Glide community. I am trying to build an app in which I have to link projects with budgets. I explain the process. First, you create a new project, choosing only the name. When you click on the project, a detail scr…

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## [What happens when you change your email address for your account & they want you to verify and you can't?](https://community.glideapps.com/t/what-happens-when-you-change-your-email-address-for-your-account-they-want-you-to-verify-and-you-cant/65314)

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**Author:** [@Sparkler](https://community.glideapps.com/u/Sparkler)\
**Replies:** 2\
**Last updated:** [September 1, 2023, 2:24pm UTC](https://community.glideapps.com/t/what-happens-when-you-change-your-email-address-for-your-account-they-want-you-to-verify-and-you-cant/65314 "2023-09-01T14:24:21Z")

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The answer is NOTHING since Glide has ZERO customer support. I no longer have the email I set up my account with, NO ACCESS. I send Glide an email explaining this and you get ZERO response. Glide please contact me at m…

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## [Button visibility - mobile vs. desktop/tablet](https://community.glideapps.com/t/button-visibility-mobile-vs-desktop-tablet/65531)

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**Author:** [@metamads](https://community.glideapps.com/u/metamads)\
**Replies:** 8\
**Last updated:** [September 1, 2023, 2:24pm UTC](https://community.glideapps.com/t/button-visibility-mobile-vs-desktop-tablet/65531 "2023-09-01T14:24:04Z")

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Hi there, We are developing an app that will be used primarily on iPhones and iPads. When navigating through the app on mobile view, there is a back button to navigate backwards. There is no back button present on desk…

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## [Glide expert program - is it still available?](https://community.glideapps.com/t/glide-expert-program-is-it-still-available/65414)

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**Author:** [@Ovi](https://community.glideapps.com/u/Ovi)\
**Replies:** 2\
**Last updated:** [September 1, 2023, 1:47pm UTC](https://community.glideapps.com/t/glide-expert-program-is-it-still-available/65414 "2023-09-01T13:47:59Z")

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Hi guys, The Glide expert program is available to everyone and also, are there any projects coming from there ? Thanks.

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## [Create Database Row by Folder](https://community.glideapps.com/t/create-database-row-by-folder/65625)

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**Author:** [@Andreas\_Ramelsberger](https://community.glideapps.com/u/Andreas_Ramelsberger)\
**Replies:** 3\
**Last updated:** [September 1, 2023, 1:11pm UTC](https://community.glideapps.com/t/create-database-row-by-folder/65625 "2023-09-01T13:11:08Z")

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Hey, I am working on a concept at the moment for a video-database system. So imagine something like an internal “shutterstock”. My question is… do you have a best practise in mind how I could automatically create a gl…

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## [Notification push finish](https://community.glideapps.com/t/notification-push-finish/65664)

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**Author:** [@Marie\_Antoine](https://community.glideapps.com/u/Marie_Antoine)\
**Replies:** 4\
**Last updated:** [September 1, 2023, 12:49pm UTC](https://community.glideapps.com/t/notification-push-finish/65664 "2023-09-01T12:49:44Z")

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hello, Push notification is no longer available? how we can push notification on the phone of the user? thanks

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## [Creating filter](https://community.glideapps.com/t/creating-filter/65485)

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**Author:** [@lakwan00](https://community.glideapps.com/u/lakwan00)\
**Replies:** 10\
**Last updated:** [September 1, 2023, 10:36am UTC](https://community.glideapps.com/t/creating-filter/65485 "2023-09-01T10:36:09Z")

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I am in the process of building a job hunting tracking tool/app. The first tab is jobs and the second tabs are interviews. I have multiple jobs that I have applied and each is at different stages with multiple interviews…

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## [I put the wronf debit card and they charged me, and i want a refund](https://community.glideapps.com/t/i-put-the-wronf-debit-card-and-they-charged-me-and-i-want-a-refund/65667)

<div class="topic-metadata">

**Author:** [@mohamed\_soufellou](https://community.glideapps.com/u/mohamed_soufellou)\
**Replies:** 1\
**Last updated:** [September 1, 2023, 9:36am UTC](https://community.glideapps.com/t/i-put-the-wronf-debit-card-and-they-charged-me-and-i-want-a-refund/65667 "2023-09-01T09:36:50Z")

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i was using the free trial and they charged me even in the email i asked to be downgrade please i need help

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## [How to add image as background with rich text](https://community.glideapps.com/t/how-to-add-image-as-background-with-rich-text/65669)

<div class="topic-metadata">

**Author:** [@Haula](https://community.glideapps.com/u/Haula)\
**Replies:** 1\
**Last updated:** [September 1, 2023, 9:35am UTC](https://community.glideapps.com/t/how-to-add-image-as-background-with-rich-text/65669 "2023-09-01T09:35:29Z")

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i tried so many method it doesnt work at all \*sorry for my poor english

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## [Base64 to hex converter](https://community.glideapps.com/t/base64-to-hex-converter/65643)

<div class="topic-metadata">

**Author:** [@Mns\_Glide](https://community.glideapps.com/u/Mns_Glide)\
**Replies:** 2\
**Last updated:** [September 1, 2023, 1:54am UTC](https://community.glideapps.com/t/base64-to-hex-converter/65643 "2023-09-01T01:54:25Z")

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Hi, I have base64 data and I would like to convert it to Hex … Is it possible to use Decode Text under Computed - Experimental Column. If so, what do I put into Encoding/Decoding Column. I tried using Hex but it does no…

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## [Allow user to create a table](https://community.glideapps.com/t/allow-user-to-create-a-table/65642)

<div class="topic-metadata">

**Author:** [@The\_Teleporter\_2000](https://community.glideapps.com/u/The_Teleporter_2000)\
**Replies:** 1\
**Last updated:** [September 1, 2023, 1:21am UTC](https://community.glideapps.com/t/allow-user-to-create-a-table/65642 "2023-09-01T01:21:23Z")

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There is a way to allow a user to create a table?

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## [Lookup Images not loading](https://community.glideapps.com/t/lookup-images-not-loading/41372)

<div class="topic-metadata">

**Author:** [@MattLB](https://community.glideapps.com/u/MattLB)\
**Replies:** 18\
**Last updated:** [September 1, 2023, 1:12am UTC](https://community.glideapps.com/t/lookup-images-not-loading/41372 "2023-09-01T01:12:04Z")

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None of my " lookup " images anywhere in the app are loading. Should I be worried? PS. Was working 20 minutes ago and I have not done anything except clean up some edit screens

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## [Request to send push notifications?](https://community.glideapps.com/t/request-to-send-push-notifications/60720)

<div class="topic-metadata">

**Author:** [@ToOFa\_Apps](https://community.glideapps.com/u/ToOFa_Apps)\
**Replies:** 13\
**Last updated:** [September 1, 2023, 1:09am UTC](https://community.glideapps.com/t/request-to-send-push-notifications/60720 "2023-09-01T01:09:02Z")

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This is a new push feature (Push notification access granted) as previously there were only two options available (a week ago) I’m just trying to understand the process - Push Notifications access granted - this can…

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## [Glide Lms creator site down](https://community.glideapps.com/t/glide-lms-creator-site-down/65603)

<div class="topic-metadata">

**Author:** [@NdegwaGithigi](https://community.glideapps.com/u/NdegwaGithigi)\
**Replies:** 6\
**Last updated:** [September 1, 2023, 1:03am UTC](https://community.glideapps.com/t/glide-lms-creator-site-down/65603 "2023-09-01T01:03:22Z")

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Greetings, Is anyone else facing an issue accessing the glide lms creator site, https://lms-creator.glide.page/ Am having a load failed error. Screenshot

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## [Concatenate within Glide](https://community.glideapps.com/t/concatenate-within-glide/14849)

<div class="topic-metadata">

**Author:** [@Ralf](https://community.glideapps.com/u/Ralf)\
**Replies:** 7\
**Last updated:** [September 1, 2023, 1:01am UTC](https://community.glideapps.com/t/concatenate-within-glide/14849 "2023-09-01T01:01:50Z")

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Is it possible to concatenate Firstname and Lastname i Glide Data? (no additional spreadsheet column)

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## [Previously QUERY JSON did not display " brackets. Now it shows up affecting the data](https://community.glideapps.com/t/previously-query-json-did-not-display-brackets-now-it-shows-up-affecting-the-data/65592)

<div class="topic-metadata">

**Author:** [@Thong\_Nguyen1](https://community.glideapps.com/u/Thong_Nguyen1)\
**Replies:** 7\
**Last updated:** [September 1, 2023, 12:55am UTC](https://community.glideapps.com/t/previously-query-json-did-not-display-brackets-now-it-shows-up-affecting-the-data/65592 "2023-09-01T00:55:19Z")

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previously QUERY JSON did not display " brackets. Now it shows up affecting the data

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## [Glide Usage didnt reset](https://community.glideapps.com/t/glide-usage-didnt-reset/65645)

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**Author:** [@miogamer](https://community.glideapps.com/u/miogamer)\
**Replies:** 0\
**Last updated:** [August 31, 2023, 11:35pm UTC](https://community.glideapps.com/t/glide-usage-didnt-reset/65645 "2023-08-31T23:35:34Z")

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My Glide usage didnt reset for this month. it says reset in 30days even though it didnt even reset for this month.

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## [Doubts about making a marketplace in GLIDE](https://community.glideapps.com/t/doubts-about-making-a-marketplace-in-glide/65638)

<div class="topic-metadata">

**Author:** [@LUIS\_ANGEL\_ORTEGA\_CA](https://community.glideapps.com/u/LUIS_ANGEL_ORTEGA_CA)\
**Replies:** 3\
**Last updated:** [August 31, 2023, 8:13pm UTC](https://community.glideapps.com/t/doubts-about-making-a-marketplace-in-glide/65638 "2023-08-31T20:13:46Z")

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Hi everyone! I am making a marketplace app in which many vendors will edit their offered products, and the normal users will be able to buy there. My problem is that I want the app to be a no-sign up one, so that many u…

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## [Collection with custom filters + item selection by users](https://community.glideapps.com/t/collection-with-custom-filters-item-selection-by-users/65630)

<div class="topic-metadata">

**Author:** [@CarlosR](https://community.glideapps.com/u/CarlosR)\
**Replies:** 5\
**Last updated:** [August 31, 2023, 4:33pm UTC](https://community.glideapps.com/t/collection-with-custom-filters-item-selection-by-users/65630 "2023-08-31T16:33:49Z")

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Hi everyone, I have been using glide for two months and I am quite happy with what I got vs. time consumed. Thanks for all the efforts and the community. I would like users to use some custom filters to filter items ou…

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## [Delete selected Row not working](https://community.glideapps.com/t/delete-selected-row-not-working/65633)

<div class="topic-metadata">

**Author:** [@Benjamin\_Rb](https://community.glideapps.com/u/Benjamin_Rb)\
**Replies:** 6\
**Last updated:** [August 31, 2023, 3:55pm UTC](https://community.glideapps.com/t/delete-selected-row-not-working/65633 "2023-08-31T15:55:30Z")

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I want to be able to allow the user to delete some row in a table. So I created a booleen column in the data table. This column allow the user to select or not the row. Then a created a button with a condition : " i…

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## [Find element index with rowowner to update sheetrow with make](https://community.glideapps.com/t/find-element-index-with-rowowner-to-update-sheetrow-with-make/65635)

<div class="topic-metadata">

**Author:** [@Thomas\_THEVENOT](https://community.glideapps.com/u/Thomas_THEVENOT)\
**Replies:** 6\
**Last updated:** [August 31, 2023, 3:29pm UTC](https://community.glideapps.com/t/find-element-index-with-rowowner-to-update-sheetrow-with-make/65635 "2023-08-31T15:29:33Z")

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Hello ! I developed an ap which is working very good. For some reason i need to update some row in GSheet using make (integromat) In my table in find the element index and then i calculate the sheet rowNumber and ask m…

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## [One row of many randomly not showing correct value](https://community.glideapps.com/t/one-row-of-many-randomly-not-showing-correct-value/65610)

<div class="topic-metadata">

**Author:** [@nickrovisa](https://community.glideapps.com/u/nickrovisa)\
**Replies:** 12\
**Last updated:** [August 31, 2023, 2:33pm UTC](https://community.glideapps.com/t/one-row-of-many-randomly-not-showing-correct-value/65610 "2023-08-31T14:33:10Z")

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See attached. Can someone help me understand why this one row of all of the rows present will not show the correct amount/format? For reference, I’m showing the total cost of an item pulled from a receipt using OpenAI. …

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## [Expert App Developer Wanted](https://community.glideapps.com/t/expert-app-developer-wanted/65598)

<div class="topic-metadata">

**Author:** [@Noah\_St\_John](https://community.glideapps.com/u/Noah_St_John)\
**Replies:** 8\
**Last updated:** [August 31, 2023, 2:22pm UTC](https://community.glideapps.com/t/expert-app-developer-wanted/65598 "2023-08-31T14:22:17Z")

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Hey Glide Community! I’m looking for an expert to help build a subscription-based app. It needs to be public-facing and eventually hit the app stores. Got the chops? DM me. Let’s make something epic.

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## [Crosscheck Over Row Owner](https://community.glideapps.com/t/crosscheck-over-row-owner/62163)

<div class="topic-metadata">

**Author:** [@Martinus\_Goh](https://community.glideapps.com/u/Martinus_Goh)\
**Replies:** 12\
**Last updated:** [August 31, 2023, 1:04pm UTC](https://community.glideapps.com/t/crosscheck-over-row-owner/62163 "2023-08-31T13:04:58Z")

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Hello, I’ve Got an Issue here. I want to have sales input leads to my apps, and also recheck the duplicate phone number but the problem is, when i set row owner on each sales’s input, it doesnt detect the duplicat ho…

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## [Start the non-profit plan](https://community.glideapps.com/t/start-the-non-profit-plan/65628)

<div class="topic-metadata">

**Author:** [@Alexis\_AZOULAI](https://community.glideapps.com/u/Alexis_AZOULAI)\
**Replies:** 4\
**Last updated:** [August 31, 2023, 12:44pm UTC](https://community.glideapps.com/t/start-the-non-profit-plan/65628 "2023-08-31T12:44:52Z")

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Good morning, I am very happy that my application for a “non-profit” plan has been accepted. However, although I added projects and published them, my plan still appears as a Starter Plan. What should I do ? Thanks in…

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## [News App with AI Integration – Seeking Feedback and Assistance!](https://community.glideapps.com/t/news-app-with-ai-integration-seeking-feedback-and-assistance/65584)

<div class="topic-metadata">

**Author:** [@solaire\_ICARE](https://community.glideapps.com/u/solaire_ICARE)\
**Replies:** 4\
**Last updated:** [August 31, 2023, 8:48am UTC](https://community.glideapps.com/t/news-app-with-ai-integration-seeking-feedback-and-assistance/65584 "2023-08-31T08:48:32Z")

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Hello everyone, I’ve recently developed an app using glide that curates top headlines and offers users the unique ability to ask an AI questions about any article. I’m really excited about this project and would love t…

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## [Airtable API Key deprecation](https://community.glideapps.com/t/airtable-api-key-deprecation/65328)

<div class="topic-metadata">

**Author:** [@parisiam](https://community.glideapps.com/u/parisiam)\
**Replies:** 4\
**Last updated:** [August 31, 2023, 5:06am UTC](https://community.glideapps.com/t/airtable-api-key-deprecation/65328 "2023-08-31T05:06:15Z")

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As you may know, Airtable API key are supposed to expire Feb 1, 2024. https://support.airtable.com/docs/airtable-api-key-deprecation-notice Glide has set up a new way to connect to Airtable through OAUTH. The context …

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## [How many is too many columns?](https://community.glideapps.com/t/how-many-is-too-many-columns/65624)

<div class="topic-metadata">

**Author:** [@Chassy](https://community.glideapps.com/u/Chassy)\
**Replies:** 4\
**Last updated:** [August 31, 2023, 2:57am UTC](https://community.glideapps.com/t/how-many-is-too-many-columns/65624 "2023-08-31T02:57:30Z")

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I’m in the midst of my first app and am finding myself adding more and more calculated columns in my users table. At what point should I start being concerned? Right now, I’m at around: 50 columns total 15 actual data …

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