# Ask for Help **URL:** https://community.glideapps.com/c/help-how-to/27.md?page=168 [Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md) **Page:** 169 --- ## ["user is not an owner or app editor" Make error](https://community.glideapps.com/t/user-is-not-an-owner-or-app-editor-make-error/75135)
**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\ **Replies:** 5\ **Last updated:** [July 24, 2024, 8:11am UTC](https://community.glideapps.com/t/user-is-not-an-owner-or-app-editor-make-error/75135 "2024-07-24T08:11:23Z")
We are on Glides business plan, this scenario has been running fine the last few days, however now we are getting this error on make/integromat --- ## [Query rows via API](https://community.glideapps.com/t/query-rows-via-api/75092)
**Author:** [@evazivanovic](https://community.glideapps.com/u/evazivanovic)\ **Replies:** 4\ **Last updated:** [July 24, 2024, 12:28am UTC](https://community.glideapps.com/t/query-rows-via-api/75092 "2024-07-24T00:28:58Z")
Hey guys, I’m using Make to run an automation and I am having trouble querying the data. I think this could probably be done without Make too, but that’s not the point. Here’s the use case: The user submits an absenc… --- ## [Can't open any of my apps in my iPad Air](https://community.glideapps.com/t/cant-open-any-of-my-apps-in-my-ipad-air/75101)
**Author:** [@Joao\_Santos\_Ferreira](https://community.glideapps.com/u/Joao_Santos_Ferreira)\ **Replies:** 5\ **Last updated:** [July 24, 2024, 12:08am UTC](https://community.glideapps.com/t/cant-open-any-of-my-apps-in-my-ipad-air/75101 "2024-07-24T00:08:08Z")
Hi All, I use the free plan and have created 2 apps just for my own use. I can’t open any of my apps in my iPad Air, always get the error “can’t load network resources”. I have already clear the cache, reinstall and co… --- ## [Linked Fields from Airtable don't show up correctly](https://community.glideapps.com/t/linked-fields-from-airtable-dont-show-up-correctly/75100)
**Author:** [@RuchikaAbbi](https://community.glideapps.com/u/RuchikaAbbi)\ **Replies:** 1\ **Last updated:** [July 24, 2024, 12:05am UTC](https://community.glideapps.com/t/linked-fields-from-airtable-dont-show-up-correctly/75100 "2024-07-24T00:05:38Z")
What is the expected data type of Linked Fields from Airtable in Glide. I have one table where the Linked Field doesn’t even show up and another where it shows up as a Relation. I’m not sure why the field doesn’t even sh… --- ## [3x1 Card Collection CSS](https://community.glideapps.com/t/3x1-card-collection-css/75110)
**Author:** [@MegannLock](https://community.glideapps.com/u/MegannLock)\ **Replies:** 3\ **Last updated:** [July 23, 2024, 11:28pm UTC](https://community.glideapps.com/t/3x1-card-collection-css/75110 "2024-07-23T23:28:51Z")
Can anyone provide some CSS to force a card collection to be a 3x1 ratio? --- ## [Chat Component Unnecessary Auto Scroll](https://community.glideapps.com/t/chat-component-unnecessary-auto-scroll/75080)
**Author:** [@Ulugbey\_Karagoz](https://community.glideapps.com/u/Ulugbey_Karagoz)\ **Replies:** 3\ **Last updated:** [July 23, 2024, 11:59pm UTC](https://community.glideapps.com/t/chat-component-unnecessary-auto-scroll/75080 "2024-07-23T23:59:32Z")
App ID: https://ableecosystems.glide.page Able Ecosystems Description Everytime clicked on the chatbox there is a unnecessary scroll Jam Here is the recording even thou chat box is empty and perfectly positioned … --- ## [How to make the map static or frozen?](https://community.glideapps.com/t/how-to-make-the-map-static-or-frozen/75088)
**Author:** [@yaniv\_fogel](https://community.glideapps.com/u/yaniv_fogel)\ **Replies:** 2\ **Last updated:** [July 23, 2024, 10:01pm UTC](https://community.glideapps.com/t/how-to-make-the-map-static-or-frozen/75088 "2024-07-23T22:01:29Z")
Hi everyone, For the map component, I can disable zoom, but users can still touch and move the map. I still want the user to interact with the locations on the map, but I don’t want them to be able to move the map so th… --- ## [Need Help with Displaying Random Quote](https://community.glideapps.com/t/need-help-with-displaying-random-quote/75122)
**Author:** [@Madeline\_Lufkin](https://community.glideapps.com/u/Madeline_Lufkin)\ **Replies:** 3\ **Last updated:** [July 23, 2024, 8:55pm UTC](https://community.glideapps.com/t/need-help-with-displaying-random-quote/75122 "2024-07-23T20:55:57Z")
I would love to have an opening loading screen to my app, that displays a random quote each time the user opens the app. Is this possible? Please provide very simple very specific instructions. --- ## [Clever / Interesting Dashboards built with Glide](https://community.glideapps.com/t/clever-interesting-dashboards-built-with-glide/75111)
**Author:** [@MattLB](https://community.glideapps.com/u/MattLB)\ **Replies:** 1\ **Last updated:** [July 23, 2024, 5:00pm UTC](https://community.glideapps.com/t/clever-interesting-dashboards-built-with-glide/75111 "2024-07-23T17:00:54Z")
I have a boring dashboard which I want to pop a bit. The handful of examples I have found seem to require some css/html to get a good/unique/appealing dashboard. Can anyone share some dashboards built with Glide (I have… --- ## [Black labels on buttons](https://community.glideapps.com/t/black-labels-on-buttons/75114)
**Author:** [@dias](https://community.glideapps.com/u/dias)\ **Replies:** 2\ **Last updated:** [July 23, 2024, 3:29pm UTC](https://community.glideapps.com/t/black-labels-on-buttons/75114 "2024-07-23T15:29:29Z")
Hey there folks! I was making an app and the color we chose for our app was #EBFF00 as the accent color. Of course, the color’s way too bright so Glide warns us to switch the app’s color because it makes certain aspects… --- ## ["No apps can perform this action" error when using camera](https://community.glideapps.com/t/no-apps-can-perform-this-action-error-when-using-camera/75096)
**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\ **Replies:** 2\ **Last updated:** [July 23, 2024, 3:02pm UTC](https://community.glideapps.com/t/no-apps-can-perform-this-action-error-when-using-camera/75096 "2024-07-23T15:02:04Z")
The app has been launched for a while now (over a year) and file picker has been used for a company to take/upload photos. They have been using the same android device, but now when they click camera it says “No apps can… --- ## ["File Storage Limit Reached" even on unlimited Usage](https://community.glideapps.com/t/file-storage-limit-reached-even-on-unlimited-usage/75099)
**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\ **Replies:** 1\ **Last updated:** [July 23, 2024, 11:54am UTC](https://community.glideapps.com/t/file-storage-limit-reached-even-on-unlimited-usage/75099 "2024-07-23T11:54:19Z")
On a business plan, have unlimited usage enabled yet its not allowing anyone to upload photos --- ## [No default value in text component](https://community.glideapps.com/t/no-default-value-in-text-component/75091)
**Author:** [@Dan\_San](https://community.glideapps.com/u/Dan_San)\ **Replies:** 15\ **Last updated:** [July 22, 2024, 11:57pm UTC](https://community.glideapps.com/t/no-default-value-in-text-component/75091 "2024-07-22T23:57:10Z")
I have a text component but it is not giving me the option to insert a default value. Any idea why this may be happening --- ## [Google Cloud Vision API - No value returned](https://community.glideapps.com/t/google-cloud-vision-api-no-value-returned/75076)
**Author:** [@tom\_aera](https://community.glideapps.com/u/tom_aera)\ **Replies:** 3\ **Last updated:** [July 23, 2024, 11:13am UTC](https://community.glideapps.com/t/google-cloud-vision-api-no-value-returned/75076 "2024-07-23T11:13:03Z")
Hello, I want to use Cloud Vision to extract text from PDFs. However, I only get the error ‘No value returned from OCR Engine’. I tried different files. Is it because the input is a URL? Thanks in advance! Tom --- ## [Forms help](https://community.glideapps.com/t/forms-help/75102)
**Author:** [@Joao\_Santos\_Ferreira](https://community.glideapps.com/u/Joao_Santos_Ferreira)\ **Replies:** 3\ **Last updated:** [July 23, 2024, 10:23am UTC](https://community.glideapps.com/t/forms-help/75102 "2024-07-23T10:23:08Z")
Hi All, I’m a newly user of glide, I’m creating a new app for own use. but I’m facing an issue that I can’t solve. My app have some forms, and in one of the form the user should choose a specific item (with a choice co… --- ## [How to Extract Text from unwanted letter](https://community.glideapps.com/t/how-to-extract-text-from-unwanted-letter/75097)
**Author:** [@Nyi\_Nyi\_Soe\_Win](https://community.glideapps.com/u/Nyi_Nyi_Soe_Win)\ **Replies:** 4\ **Last updated:** [July 23, 2024, 7:53am UTC](https://community.glideapps.com/t/how-to-extract-text-from-unwanted-letter/75097 "2024-07-23T07:53:30Z")
Hello, I am the first user of Glide. I have some issues that you guys can help me with. my problem is I have many usernames starting with @ for example @david like that. I want david text from @david username. How can … --- ## [Data column selection Q](https://community.glideapps.com/t/data-column-selection-q/75051)
**Author:** [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\ **Replies:** 3\ **Last updated:** [July 23, 2024, 3:18am UTC](https://community.glideapps.com/t/data-column-selection-q/75051 "2024-07-23T03:18:43Z")
Silly question. How would you explain the rule regarding when to use the initial column, verses the 'user profile" column? --- ## [Distance Column Issue](https://community.glideapps.com/t/distance-column-issue/75057)
**Author:** [@pepewaio](https://community.glideapps.com/u/pepewaio)\ **Replies:** 2\ **Last updated:** [July 23, 2024, 12:58am UTC](https://community.glideapps.com/t/distance-column-issue/75057 "2024-07-23T00:58:04Z")
Dear Support / Community, We have encountered this issue with the Distance column that some of the values are incorrect. Example One: Distance in Google between 2 postal code: Distance in Glideapp: Example Two … --- ## [Create multipel Rows](https://community.glideapps.com/t/create-multipel-rows/75089)
**Author:** [@Andreas\_Ramelsberger](https://community.glideapps.com/u/Andreas_Ramelsberger)\ **Replies:** 1\ **Last updated:** [July 22, 2024, 11:27pm UTC](https://community.glideapps.com/t/create-multipel-rows/75089 "2024-07-22T23:27:17Z")
I want to create an event where multiple attendees are invited. That means a single task for every attendee. Long story is. When I create the invite and add the team over a choice component I would like to add a new ROW … --- ## [Google maps historical data](https://community.glideapps.com/t/google-maps-historical-data/75083)
**Author:** [@Miroslav\_Madaric](https://community.glideapps.com/u/Miroslav_Madaric)\ **Replies:** 1\ **Last updated:** [July 22, 2024, 11:21pm UTC](https://community.glideapps.com/t/google-maps-historical-data/75083 "2024-07-22T23:21:20Z")
Is there any possibility to get historical data from Google Maps? for instance to have information What was the time Needed from location A location B in previous Hours and days! --- ## [Solving Circular Reference in multi level hierarchy](https://community.glideapps.com/t/solving-circular-reference-in-multi-level-hierarchy/75082)
**Author:** [@ayush](https://community.glideapps.com/u/ayush)\ **Replies:** 1\ **Last updated:** [July 22, 2024, 11:14pm UTC](https://community.glideapps.com/t/solving-circular-reference-in-multi-level-hierarchy/75082 "2024-07-22T23:14:18Z")
Summary of the Problem: I’m trying to create a Parent child system in Glide where quantity at any level of the assembly hierarchy automatically cascade through its sub assemblies and then its further sub assemblies and … --- ## [Payment Provider using API](https://community.glideapps.com/t/payment-provider-using-api/75072)
**Author:** [@kam1982gb](https://community.glideapps.com/u/kam1982gb)\ **Replies:** 1\ **Last updated:** [July 22, 2024, 11:09pm UTC](https://community.glideapps.com/t/payment-provider-using-api/75072 "2024-07-22T23:09:35Z")
Is it possible to use a different payment provider other than Stripe using an api integration (UK)? --- ## [Extracting multiple values in a column to send via JSON](https://community.glideapps.com/t/extracting-multiple-values-in-a-column-to-send-via-json/75044)
**Author:** [@Rward](https://community.glideapps.com/u/Rward)\ **Replies:** 6\ **Last updated:** [July 22, 2024, 11:07pm UTC](https://community.glideapps.com/t/extracting-multiple-values-in-a-column-to-send-via-json/75044 "2024-07-22T23:07:50Z")
Hi All, I have a drop down list of calculations that all have unique code. When the user selects them I get the selections in “A Calculations” column. The user can select multiple calculations and the “A Calculatio… --- ## [iOS suddenly push notifications not working](https://community.glideapps.com/t/ios-suddenly-push-notifications-not-working/75050)
**Author:** [@Maksidaa](https://community.glideapps.com/u/Maksidaa)\ **Replies:** 3\ **Last updated:** [July 22, 2024, 10:40pm UTC](https://community.glideapps.com/t/ios-suddenly-push-notifications-not-working/75050 "2024-07-22T22:40:18Z")
I have several apps that have been in use for about 6 months, and recently the push notifications for the apps have not been going through on iOS devices. I’ve tried uninstalling and reinstalling, going back thru the “A… --- ## [User-Specific Form Submission and Slack Notification Automation](https://community.glideapps.com/t/user-specific-form-submission-and-slack-notification-automation/75086)
**Author:** [@Victor\_Ramos](https://community.glideapps.com/u/Victor_Ramos)\ **Replies:** 2\ **Last updated:** [July 22, 2024, 8:58pm UTC](https://community.glideapps.com/t/user-specific-form-submission-and-slack-notification-automation/75086 "2024-07-22T20:58:34Z")
I’m seeking assistance with an issue I’m encountering in my Glide app related to user-specific form submissions and triggering Slack notifications. Here’s the scenario: 1. App Setup: • I created an app (Glide tables) … --- ## [Better translations](https://community.glideapps.com/t/better-translations/17741)
**Author:** [@erwblo](https://community.glideapps.com/u/erwblo)\ **Replies:** 20\ **Last updated:** [July 22, 2024, 3:44pm UTC](https://community.glideapps.com/t/better-translations/17741 "2024-07-22T15:44:02Z")
@david @Mark I now and then see translations in Dutch that could be better, is there still a way to help make the localized versions better? --- ## [Backup](https://community.glideapps.com/t/backup/75071)
**Author:** [@abdelfatah\_hussien](https://community.glideapps.com/u/abdelfatah_hussien)\ **Replies:** 1\ **Last updated:** [July 22, 2024, 2:45pm UTC](https://community.glideapps.com/t/backup/75071 "2024-07-22T14:45:19Z")
I want to back up the application because, frankly, I am very worried about the fact that I feel that there is no automatic backup tool for the data and the application. Thank you very much for your interest --- ## [List of Column names in a Table with type](https://community.glideapps.com/t/list-of-column-names-in-a-table-with-type/75005)
**Author:** [@MattLB](https://community.glideapps.com/u/MattLB)\ **Replies:** 3\ **Last updated:** [July 22, 2024, 2:38pm UTC](https://community.glideapps.com/t/list-of-column-names-in-a-table-with-type/75005 "2024-07-22T14:38:41Z")
A year ago I asked this question when I had to convert google sheets to Glide tables. Now I need to convert Glide Tables to Glide Big Tables - does this capability exist? Or is there a way to pull the column names/types… --- ## [SOC-2 Type 2 - status update please?](https://community.glideapps.com/t/soc-2-type-2-status-update-please/75055)
**Author:** [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\ **Replies:** 2\ **Last updated:** [July 22, 2024, 1:47pm UTC](https://community.glideapps.com/t/soc-2-type-2-status-update-please/75055 "2024-07-22T13:47:12Z")
A barrier to our company embracing Glide is the SOC-2 Type 2 certification. From the link below this has been on-going. Is there an update please? Continuing the discussion from Status of SOC-2 compliance?: --- ## [Preventing Multi-Login Sessions](https://community.glideapps.com/t/preventing-multi-login-sessions/75062)
**Author:** [@dezwatz](https://community.glideapps.com/u/dezwatz)\ **Replies:** 2\ **Last updated:** [July 22, 2024, 1:44pm UTC](https://community.glideapps.com/t/preventing-multi-login-sessions/75062 "2024-07-22T13:44:24Z")
Is there any way to prevent users from simply sharing their login information and creating multiple sessions to access paid content? For example, Company A is selling a service to track products as it moves through vari… [Previous page](https://community.glideapps.com/c/help-how-to/27.md?page=167) [Next page](https://community.glideapps.com/c/help-how-to/27.md?page=169)