# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=155

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 156

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## [Splitting of Apps with same Data Tables, not updating new tables](https://community.glideapps.com/t/splitting-of-apps-with-same-data-tables-not-updating-new-tables/75981)

<div class="topic-metadata">

**Author:** [@MattGlides](https://community.glideapps.com/u/MattGlides)\
**Replies:** 4\
**Last updated:** [August 29, 2024, 10:27pm UTC](https://community.glideapps.com/t/splitting-of-apps-with-same-data-tables-not-updating-new-tables/75981 "2024-08-29T22:27:33Z")

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We built an all-in-purpose app for customers and suppliers, then split them keeping the same data so that it all updates fine and have had no issues. I am aware that deleting columns and adding columns in one app will ha…

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## [DNS entry not working for WWW part](https://community.glideapps.com/t/dns-entry-not-working-for-www-part/75975)

<div class="topic-metadata">

**Author:** [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 1:41pm UTC](https://community.glideapps.com/t/dns-entry-not-working-for-www-part/75975 "2024-08-29T13:41:06Z")

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UPDATE I almost didn’t post this, because it works now. But hopefully this can help someone else. The difference in my setup from last night to this morning is the order of the CNAME records In my case, it seems to m…

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## [OpenAI Integration - Answer question about a table isnt' work properly](https://community.glideapps.com/t/openai-integration-answer-question-about-a-table-isnt-work-properly/75916)

<div class="topic-metadata">

**Author:** [@Rafael\_Salla\_Paulilo](https://community.glideapps.com/u/Rafael_Salla_Paulilo)\
**Replies:** 12\
**Last updated:** [August 29, 2024, 1:05pm UTC](https://community.glideapps.com/t/openai-integration-answer-question-about-a-table-isnt-work-properly/75916 "2024-08-29T13:05:51Z")

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I’m trying to use the OpenAI integration but I have two problems: The answers aren\`t correct. I have a simple table of several events and I want that the AI select them according to question: Type, Local, date etc. The…

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## [Image gallery? help :)](https://community.glideapps.com/t/image-gallery-help/75955)

<div class="topic-metadata">

**Author:** [@ArtofReinvention](https://community.glideapps.com/u/ArtofReinvention)\
**Replies:** 3\
**Last updated:** [August 29, 2024, 12:17pm UTC](https://community.glideapps.com/t/image-gallery-help/75955 "2024-08-29T12:17:41Z")

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Hello wonderful Glide community. I’m in love with my app, and not going back, but I am stuck on how the heck to get an image gallery in my app? The short of it is: I am a travel advisor, so a big part of my app is to s…

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## [DNS Not updating](https://community.glideapps.com/t/dns-not-updating/75967)

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**Author:** [@FrankNicklin](https://community.glideapps.com/u/FrankNicklin)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 12:13pm UTC](https://community.glideapps.com/t/dns-not-updating/75967 "2024-08-29T12:13:00Z")

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I’ve recently migrated some websites to a new host and this a new IP address. All the Nameservers have been updated to point to the new hosting yet one website does not appear to be updating when using the Glide DNS. If …

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## [Migration](https://community.glideapps.com/t/migration/75962)

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**Author:** [@heths](https://community.glideapps.com/u/heths)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 12:09pm UTC](https://community.glideapps.com/t/migration/75962 "2024-08-29T12:09:33Z")

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Is there a way to migrate your app to another email? I need to use the office email before subscribing to an account upgrade to unlock other features of glide

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## [Email Notifications Based on Project Status in Airtable](https://community.glideapps.com/t/email-notifications-based-on-project-status-in-airtable/75941)

<div class="topic-metadata">

**Author:** [@Rasmus\_Virkus](https://community.glideapps.com/u/Rasmus_Virkus)\
**Replies:** 5\
**Last updated:** [August 29, 2024, 12:06pm UTC](https://community.glideapps.com/t/email-notifications-based-on-project-status-in-airtable/75941 "2024-08-29T12:06:24Z")

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Hi everyone, I’m seeking some guidance on setting up an email notification. Specifically, I would like to automatically send an email when the status of a project, as tracked in a column, changes to “Delivered.” The pro…

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## [403 Error new app based on Google Sheets](https://community.glideapps.com/t/403-error-new-app-based-on-google-sheets/75964)

<div class="topic-metadata">

**Author:** [@mjyoung0992](https://community.glideapps.com/u/mjyoung0992)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 11:43am UTC](https://community.glideapps.com/t/403-error-new-app-based-on-google-sheets/75964 "2024-08-29T11:43:06Z")

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When trying to create a new app in Glide based on Google Sheets, I encounter a 403 error, similar to the one in the screenshot.

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## [Glide Push Notifications on Android](https://community.glideapps.com/t/glide-push-notifications-on-android/75966)

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**Author:** [@Qasim\_Javeed](https://community.glideapps.com/u/Qasim_Javeed)\
**Replies:** 0\
**Last updated:** [August 29, 2024, 9:39am UTC](https://community.glideapps.com/t/glide-push-notifications-on-android/75966 "2024-08-29T09:39:20Z")

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Is it only me or is everyone else facing issue with the Glide Push Notifications? I believe that I have set everything right and it is working fine on the Desktop but I am not able to get the notifications on my Android…

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## [There is an issue with the Google Sheets settings while using Glide](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932)

<div class="topic-metadata">

**Author:** [@mjyoung0992](https://community.glideapps.com/u/mjyoung0992)\
**Replies:** 3\
**Last updated:** [August 29, 2024, 7:59am UTC](https://community.glideapps.com/t/there-is-an-issue-with-the-google-sheets-settings-while-using-glide/75932 "2024-08-29T07:59:23Z")

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That’s an error. I am encountering an error with the message: “We’re sorry, but you do not have access to this page. That’s all we know.” I have attached a screenshot for your reference. Thank you.

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## [Stop word breaks in rich text component](https://community.glideapps.com/t/stop-word-breaks-in-rich-text-component/75949)

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**Author:** [@paul3463](https://community.glideapps.com/u/paul3463)\
**Replies:** 3\
**Last updated:** [August 29, 2024, 7:36am UTC](https://community.glideapps.com/t/stop-word-breaks-in-rich-text-component/75949 "2024-08-29T07:36:45Z")

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I am rebuilding apps from the classic to new format. In the classic app the text in Rich Text components does not break words in the middle (ie the whole word moves to a new line). In the new version the word con be div…

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## [JSON template + Joined LIst + Call API](https://community.glideapps.com/t/json-template-joined-list-call-api/75959)

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**Author:** [@Daniel\_Lof](https://community.glideapps.com/u/Daniel_Lof)\
**Replies:** 3\
**Last updated:** [August 29, 2024, 7:10am UTC](https://community.glideapps.com/t/json-template-joined-list-call-api/75959 "2024-08-29T07:10:07Z")

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Hi guys, I’m stuck on a task where I need to send a payload in a certain structure to an api endpoint. Basically it creates a sales order in an ERP system using the data from glide. This is the json template: { “Ord…

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## [Copy of Actions are been created automatically](https://community.glideapps.com/t/copy-of-actions-are-been-created-automatically/75952)

<div class="topic-metadata">

**Author:** [@Rafael\_Salla\_Paulilo](https://community.glideapps.com/u/Rafael_Salla_Paulilo)\
**Replies:** 3\
**Last updated:** [August 29, 2024, 12:23am UTC](https://community.glideapps.com/t/copy-of-actions-are-been-created-automatically/75952 "2024-08-29T00:23:09Z")

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This can be a stupid thing but I’m getting crazy trying to find the “bug”. Copy of Actions are been created automatically as you can see in the picture. Please, what could be the origin for this?

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## [What options are best for me](https://community.glideapps.com/t/what-options-are-best-for-me/75951)

<div class="topic-metadata">

**Author:** [@Josh\_Harvy](https://community.glideapps.com/u/Josh_Harvy)\
**Replies:** 1\
**Last updated:** [August 28, 2024, 9:10pm UTC](https://community.glideapps.com/t/what-options-are-best-for-me/75951 "2024-08-28T21:10:07Z")

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I have a small buisness alot like an antique shop, i have been building an app to use as inventory management that outputs excel for my pos as none availble meet my requirements - its been going well and i have been enjo…

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## [Count values for each User](https://community.glideapps.com/t/count-values-for-each-user/75948)

<div class="topic-metadata">

**Author:** [@Laura\_Taylor](https://community.glideapps.com/u/Laura_Taylor)\
**Replies:** 1\
**Last updated:** [August 28, 2024, 8:11pm UTC](https://community.glideapps.com/t/count-values-for-each-user/75948 "2024-08-28T20:11:00Z")

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Hi (total begginer here), I have a table that tracks all of our projects and I have a column that has Project Status and a Project Manager (user) column. I would like to find out how many jobs for each project manager a…

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## [Payment not collected, not notified, lost Legacy plan](https://community.glideapps.com/t/payment-not-collected-not-notified-lost-legacy-plan/75923)

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**Author:** [@saucy](https://community.glideapps.com/u/saucy)\
**Replies:** 3\
**Last updated:** [August 28, 2024, 7:49pm UTC](https://community.glideapps.com/t/payment-not-collected-not-notified-lost-legacy-plan/75923 "2024-08-28T19:49:34Z")

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I’m quite confused and would appreciate some guidance right now. I had a Legacy Pro account for years but hadn’t used Glide for a few months. I have just checked and seen that I’ve been taken off the plan… the payment w…

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## [Glide and Stripe Connect Express](https://community.glideapps.com/t/glide-and-stripe-connect-express/67315)

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**Author:** [@elvirabtny](https://community.glideapps.com/u/elvirabtny)\
**Replies:** 6\
**Last updated:** [August 28, 2024, 4:29pm UTC](https://community.glideapps.com/t/glide-and-stripe-connect-express/67315 "2024-08-28T16:29:04Z")

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Hi Gliders ! Does anyone know how to connect a Glide app to Stripe Connect express ? I’m working on a marketplace app and I’d like to settle a payment process to manage sales and vendors payments with Stripe.

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## [Disappearing Data](https://community.glideapps.com/t/disappearing-data/75910)

<div class="topic-metadata">

**Author:** [@Bobby\_Gay](https://community.glideapps.com/u/Bobby_Gay)\
**Replies:** 8\
**Last updated:** [August 28, 2024, 4:03pm UTC](https://community.glideapps.com/t/disappearing-data/75910 "2024-08-28T16:03:02Z")

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My app captures information about customer HVAC equipment during scheduled appointments on iPhones and iPads. When a user changes the orientation of the mobile device from vertical to horizontal, previously entered data …

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## [My account has been set to a free account while I had a membership for more than 1 and half year?](https://community.glideapps.com/t/my-account-has-been-set-to-a-free-account-while-i-had-a-membership-for-more-than-1-and-half-year/75938)

<div class="topic-metadata">

**Author:** [@Benjamin\_Sabbah](https://community.glideapps.com/u/Benjamin_Sabbah)\
**Replies:** 1\
**Last updated:** [August 28, 2024, 2:53pm UTC](https://community.glideapps.com/t/my-account-has-been-set-to-a-free-account-while-i-had-a-membership-for-more-than-1-and-half-year/75938 "2024-08-28T14:53:01Z")

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I was on a legacy pro plan and now I am on a free account. I have not touched anything. Could you please fixe it asap. It is very annoying for my customers. Team ID : xrv5DLK49ltGjHgADxuc Connexion email : test.benjamin…

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## [Unable to log in](https://community.glideapps.com/t/unable-to-log-in/75943)

<div class="topic-metadata">

**Author:** [@Tracy\_Goins](https://community.glideapps.com/u/Tracy_Goins)\
**Replies:** 1\
**Last updated:** [August 28, 2024, 2:49pm UTC](https://community.glideapps.com/t/unable-to-log-in/75943 "2024-08-28T14:49:01Z")

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We are using the initial email address used to create the account. No email is sent to the email address with pin. We’ve checked junk/spam, etc.

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## [Google Chrome keep Crashing when Opening Glide Editor](https://community.glideapps.com/t/google-chrome-keep-crashing-when-opening-glide-editor/75945)

<div class="topic-metadata">

**Author:** [@FadlanAwriya](https://community.glideapps.com/u/FadlanAwriya)\
**Replies:** 1\
**Last updated:** [August 28, 2024, 12:42pm UTC](https://community.glideapps.com/t/google-chrome-keep-crashing-when-opening-glide-editor/75945 "2024-08-28T12:42:37Z")

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I’m having an issue where my Glide Editor keeps crashing whenever I open a specific page in my App. I’m using a Macbook Air M2 and Google Chrome. Has anyone else experienced the same problem?

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## [Is it possible to Update value in table2 on addition of entry in table1](https://community.glideapps.com/t/is-it-possible-to-update-value-in-table2-on-addition-of-entry-in-table1/75886)

<div class="topic-metadata">

**Author:** [@KnowledgeWealth](https://community.glideapps.com/u/KnowledgeWealth)\
**Replies:** 2\
**Last updated:** [August 28, 2024, 6:40am UTC](https://community.glideapps.com/t/is-it-possible-to-update-value-in-table2-on-addition-of-entry-in-table1/75886 "2024-08-28T06:40:34Z")

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As part of Inventory Management application, I have a use case to select a product first in order to have purchase/sales. Also, On successful purchase/sales addition, the quantity in Inventory table should be updated/red…

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## [Does video gets deleted from glide storage if I remove link from GlideDB? (Question is to save cost of glide storage)](https://community.glideapps.com/t/does-video-gets-deleted-from-glide-storage-if-i-remove-link-from-glidedb-question-is-to-save-cost-of-glide-storage/75902)

<div class="topic-metadata">

**Author:** [@Dilip\_Adiga](https://community.glideapps.com/u/Dilip_Adiga)\
**Replies:** 4\
**Last updated:** [August 28, 2024, 5:31am UTC](https://community.glideapps.com/t/does-video-gets-deleted-from-glide-storage-if-i-remove-link-from-glidedb-question-is-to-save-cost-of-glide-storage/75902 "2024-08-28T05:31:11Z")

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Hi Guys, I upload a file which first writes to my glide DB, Then using web hook I upload it to Cloudinary. When the upload is complete to Cloudinary the link is generated and I replace the glide link with Cloudinary li…

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## [How can I streamline question navigation?](https://community.glideapps.com/t/how-can-i-streamline-question-navigation/75900)

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**Author:** [@Bido](https://community.glideapps.com/u/Bido)\
**Replies:** 3\
**Last updated:** [August 28, 2024, 3:03am UTC](https://community.glideapps.com/t/how-can-i-streamline-question-navigation/75900 "2024-08-28T03:03:11Z")

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Is it possible to have the next question automatically appear after answering the current one, regardless of whether the answer is correct or incorrect, by simply clicking ‘Next’? I’ve already implemented a system in th…

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## [Share a "non-link"?](https://community.glideapps.com/t/share-a-non-link/75921)

<div class="topic-metadata">

**Author:** [@ihackstuff](https://community.glideapps.com/u/ihackstuff)\
**Replies:** 1\
**Last updated:** [August 28, 2024, 12:23am UTC](https://community.glideapps.com/t/share-a-non-link/75921 "2024-08-28T00:23:09Z")

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Can I share something that’s not a link? I want to open the native share menu and include text and images (and yes, a URL), etc but I don’t see an option under Communication. I’m on a legacy plan… that might be the probl…

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## [Is it posible to insert an animation instead of the usuar loading one?](https://community.glideapps.com/t/is-it-posible-to-insert-an-animation-instead-of-the-usuar-loading-one/75822)

<div class="topic-metadata">

**Author:** [@Alan8a](https://community.glideapps.com/u/Alan8a)\
**Replies:** 24\
**Last updated:** [August 28, 2024, 12:20am UTC](https://community.glideapps.com/t/is-it-posible-to-insert-an-animation-instead-of-the-usuar-loading-one/75822 "2024-08-28T00:20:35Z")

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A client has snet me a JSON that is an aanimation he wants for when anything is loading. I was just wondering if it was possible for me implement it in my Glide app

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## [Sending e-mails to my users](https://community.glideapps.com/t/sending-e-mails-to-my-users/75899)

<div class="topic-metadata">

**Author:** [@Alexandre\_Caruso](https://community.glideapps.com/u/Alexandre_Caruso)\
**Replies:** 1\
**Last updated:** [August 28, 2024, 12:00am UTC](https://community.glideapps.com/t/sending-e-mails-to-my-users/75899 "2024-08-28T00:00:44Z")

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I want to notify all of my users of new features and request an action to update information in their profiles. Is it possible to inform them by email by creating an admin tab or screen through Glideapps?

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## [MOnth only computed column from date column](https://community.glideapps.com/t/month-only-computed-column-from-date-column/65045)

<div class="topic-metadata">

**Author:** [@John\_Romano](https://community.glideapps.com/u/John_Romano)\
**Replies:** 4\
**Last updated:** [August 27, 2024, 10:47pm UTC](https://community.glideapps.com/t/month-only-computed-column-from-date-column/65045 "2024-08-27T22:47:26Z")

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how do i extract just the month of the date from a computed column?

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## [Lots of Legacy ("Classic") upgrade concerns, and Maker 5x cost?](https://community.glideapps.com/t/lots-of-legacy-classic-upgrade-concerns-and-maker-5x-cost/75915)

<div class="topic-metadata">

**Author:** [@ihackstuff](https://community.glideapps.com/u/ihackstuff)\
**Replies:** 3\
**Last updated:** [August 27, 2024, 9:25pm UTC](https://community.glideapps.com/t/lots-of-legacy-classic-upgrade-concerns-and-maker-5x-cost/75915 "2024-08-27T21:25:10Z")

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I have been a glide user for MANY years now. I am on a legacy plan at about $25 a month. I’m at the point that there are enough reasons to upgrade that now I’m considering it. However, I’m worried about the move since I …

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## [How can users access all my apps features without logging in with an email address](https://community.glideapps.com/t/how-can-users-access-all-my-apps-features-without-logging-in-with-an-email-address/75904)

<div class="topic-metadata">

**Author:** [@SienaBV](https://community.glideapps.com/u/SienaBV)\
**Replies:** 1\
**Last updated:** [August 27, 2024, 5:05pm UTC](https://community.glideapps.com/t/how-can-users-access-all-my-apps-features-without-logging-in-with-an-email-address/75904 "2024-08-27T17:05:09Z")

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Hi, I have found when the public views my app they cannot access features that are in the “users” data column. The only way to do this is by signing in with an email address that is already entered in the column. I am …

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