# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md?page=138

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 139

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## [Container background image changes font colors](https://community.glideapps.com/t/container-background-image-changes-font-colors/77095)

<div class="topic-metadata">

**Author:** [@Fair\_Currents](https://community.glideapps.com/u/Fair_Currents)\
**Replies:** 4\
**Last updated:** [October 15, 2024, 12:31am UTC](https://community.glideapps.com/t/container-background-image-changes-font-colors/77095 "2024-10-15T00:31:28Z")

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Create a new app Created a new navigation screen added a container to the new screen add a Title component - Simple to the container When I select image for the container background the font color changes. Is it…

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## [DocsAutomator fail: "сannot generate document" error. Did anyone have same issue?](https://community.glideapps.com/t/docsautomator-fail-annot-generate-document-error-did-anyone-have-same-issue/77065)

<div class="topic-metadata">

**Author:** [@Dreamskills\_Academy](https://community.glideapps.com/u/Dreamskills_Academy)\
**Replies:** 2\
**Last updated:** [October 14, 2024, 11:39pm UTC](https://community.glideapps.com/t/docsautomator-fail-annot-generate-document-error-did-anyone-have-same-issue/77065 "2024-10-14T23:39:50Z")

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It was working fine. Then this happened. I did not touch anything. It just stopped working.

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## [Error duplicating app Error: 1003](https://community.glideapps.com/t/error-duplicating-app-error-1003/77059)

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**Author:** [@ctacyfa](https://community.glideapps.com/u/ctacyfa)\
**Replies:** 9\
**Last updated:** [October 14, 2024, 6:47pm UTC](https://community.glideapps.com/t/error-duplicating-app-error-1003/77059 "2024-10-14T18:47:55Z")

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I have encountered a problem with the application duplication. It says that there is a large amount of data in Google Sheets. Although the tables are not associated with the application Error text: An error occurred whi…

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## [External DB versus Glide DB: Benefits and Use Case](https://community.glideapps.com/t/external-db-versus-glide-db-benefits-and-use-case/77084)

<div class="topic-metadata">

**Author:** [@MattLB](https://community.glideapps.com/u/MattLB)\
**Replies:** 0\
**Last updated:** [October 14, 2024, 3:47pm UTC](https://community.glideapps.com/t/external-db-versus-glide-db-benefits-and-use-case/77084 "2024-10-14T15:47:10Z")

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Is there a guideline which compares the use case/benefits of an External DB from a Cost/Usage/Performance/Capability perspective versus Glide tables/big tables? Net/net: when would I use a Progress/MySQL DB versus Glide…

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## [Access request expiration](https://community.glideapps.com/t/access-request-expiration/77081)

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**Author:** [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Replies:** 0\
**Last updated:** [October 14, 2024, 2:27pm UTC](https://community.glideapps.com/t/access-request-expiration/77081 "2024-10-14T14:27:53Z")

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In the Users & Authentication settings, it’s possible to allow visitors to request access to the application. Does anyone know if this request expires after a while? If so, after how long? (I’m doing a test now and …

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## [Glide Ai Currently Down?](https://community.glideapps.com/t/glide-ai-currently-down/77075)

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**Author:** [@Laurence\_Schuberth](https://community.glideapps.com/u/Laurence_Schuberth)\
**Replies:** 1\
**Last updated:** [October 14, 2024, 11:48am UTC](https://community.glideapps.com/t/glide-ai-currently-down/77075 "2024-10-14T11:48:16Z")

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Just checking if the Ai part of Glide is currently down, I’m getting “pgbouncer cannot connect to server” on all my apps at the moment

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## [Cannot find "Starter Plan" on pricing](https://community.glideapps.com/t/cannot-find-starter-plan-on-pricing/77025)

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**Author:** [@Louis83140](https://community.glideapps.com/u/Louis83140)\
**Replies:** 12\
**Last updated:** [October 14, 2024, 10:15am UTC](https://community.glideapps.com/t/cannot-find-starter-plan-on-pricing/77025 "2024-10-14T10:15:38Z")

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Hello everyone ! I just bought a template (Travel AI Explorer) and a part of this template is only available on “Starter Plan” but I cannot see the starter plan in the pricing tab. Maybe it’s not available anymore what…

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## [Counting case sensitive letters](https://community.glideapps.com/t/counting-case-sensitive-letters/77042)

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**Author:** [@AJ-SuD](https://community.glideapps.com/u/AJ-SuD)\
**Replies:** 8\
**Last updated:** [October 14, 2024, 9:31am UTC](https://community.glideapps.com/t/counting-case-sensitive-letters/77042 "2024-10-14T09:31:49Z")

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Hi Gliders I’m having problems with a JS, could you please help me? function countIdenticalLetters(str) { const letterCounts = {}; for (const letter of str) { if (/\[a-zA-Z\]/.test(letter)) { l…

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## [Nav/Hamburger menu questions](https://community.glideapps.com/t/nav-hamburger-menu-questions/77030)

<div class="topic-metadata">

**Author:** [@Fair\_Currents](https://community.glideapps.com/u/Fair_Currents)\
**Replies:** 1\
**Last updated:** [October 14, 2024, 1:31am UTC](https://community.glideapps.com/t/nav-hamburger-menu-questions/77030 "2024-10-14T01:31:33Z")

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When accessing the Nav/Hamburger menu on a mobile app, I can only show icons, not titles and icons. I have tried using the Navigation\>Title input file and it doesn’t seem to do anything. Also, what does the “slug” input…

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## [Building a simple card deck app](https://community.glideapps.com/t/building-a-simple-card-deck-app/74365)

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**Author:** [@joesoes](https://community.glideapps.com/u/joesoes)\
**Replies:** 5\
**Last updated:** [October 13, 2024, 10:51pm UTC](https://community.glideapps.com/t/building-a-simple-card-deck-app/74365 "2024-10-13T22:51:28Z")

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For some reason, I’m having a hard time to understand relations. What I’m trying to do: A user creates decks A user can browse a list of cards and add them to the deck Then the user can draw a card at random and add it…

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## [Randomly Selecting a table row](https://community.glideapps.com/t/randomly-selecting-a-table-row/77018)

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**Author:** [@Brent\_W](https://community.glideapps.com/u/Brent_W)\
**Replies:** 4\
**Last updated:** [October 13, 2024, 1:44pm UTC](https://community.glideapps.com/t/randomly-selecting-a-table-row/77018 "2024-10-13T13:44:51Z")

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New GlideApps user here, currently on the free account. Loving everything that I’m able to do so far but I am hitting a roadblock that is making me think I need to look at other options, but wanted to ask the community …

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## [Record Component text](https://community.glideapps.com/t/record-component-text/77011)

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**Author:** [@Shaman](https://community.glideapps.com/u/Shaman)\
**Replies:** 4\
**Last updated:** [October 13, 2024, 12:36pm UTC](https://community.glideapps.com/t/record-component-text/77011 "2024-10-13T12:36:47Z")

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Hi, I want to change the text on the record component to say “Use Voice”, but when I try to add this in the design part of the component nothing changes, the component still just says “Record”. Am I misinterpreting wha…

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## [How to change the date format](https://community.glideapps.com/t/how-to-change-the-date-format/77022)

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**Author:** [@agung\_taufik1](https://community.glideapps.com/u/agung_taufik1)\
**Replies:** 10\
**Last updated:** [October 13, 2024, 11:42am UTC](https://community.glideapps.com/t/how-to-change-the-date-format/77022 "2024-10-13T11:42:39Z")

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Hi, I want to filter data based on the date selected by the user. I have already changed the date format to display only the date, but the time still appears. Is there something wrong with the settings?

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## [Import doesnt work](https://community.glideapps.com/t/import-doesnt-work/77024)

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**Author:** [@zephir](https://community.glideapps.com/u/zephir)\
**Replies:** 2\
**Last updated:** [October 13, 2024, 10:43am UTC](https://community.glideapps.com/t/import-doesnt-work/77024 "2024-10-13T10:43:41Z")

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hi, I try to import from Data editor. After a refresh, glide table is still empty I have no error message during the import.

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## [Form container problem](https://community.glideapps.com/t/form-container-problem/77016)

<div class="topic-metadata">

**Author:** [@Michael\_Joshua](https://community.glideapps.com/u/Michael_Joshua)\
**Replies:** 2\
**Last updated:** [October 13, 2024, 9:08am UTC](https://community.glideapps.com/t/form-container-problem/77016 "2024-10-13T09:08:19Z")

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Hi Guys ! Maybe someone can solve the problem that when I send ,the presence of athletes” via form container + date, it sends the whole, separated by a comma, but never jumps to the field ,ALL PRESENCES ” and for exampl…

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## [Glide could not reload google sheet](https://community.glideapps.com/t/glide-could-not-reload-google-sheet/76857)

<div class="topic-metadata">

**Author:** [@mrt224](https://community.glideapps.com/u/mrt224)\
**Replies:** 5\
**Last updated:** [October 13, 2024, 3:03am UTC](https://community.glideapps.com/t/glide-could-not-reload-google-sheet/76857 "2024-10-13T03:03:54Z")

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This just started. Anybody else having this problem?

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## [Multiple Row owners out of their roles](https://community.glideapps.com/t/multiple-row-owners-out-of-their-roles/77019)

<div class="topic-metadata">

**Author:** [@MDrev](https://community.glideapps.com/u/MDrev)\
**Replies:** 1\
**Last updated:** [October 13, 2024, 12:06am UTC](https://community.glideapps.com/t/multiple-row-owners-out-of-their-roles/77019 "2024-10-13T00:06:09Z")

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Hello everyone, I have a problem that I am currently stuck with. I’ll describe the issue here: I’m currently building a project management software in which we have admins, in which we have employees from different depa…

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## [How to create a link that opens google maps with the coordinates inputted](https://community.glideapps.com/t/how-to-create-a-link-that-opens-google-maps-with-the-coordinates-inputted/71528)

<div class="topic-metadata">

**Author:** [@Krivo](https://community.glideapps.com/u/Krivo)\
**Replies:** 4\
**Last updated:** [October 12, 2024, 11:42pm UTC](https://community.glideapps.com/t/how-to-create-a-link-that-opens-google-maps-with-the-coordinates-inputted/71528 "2024-10-12T23:42:49Z")

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One simple question: how to create a link that opens google maps with the coordinates inputted? So when using link component and one has inputted the coordinates in a template column then how to get google maps to open …

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## [Tennis app - put data into a specific cell](https://community.glideapps.com/t/tennis-app-put-data-into-a-specific-cell/76928)

<div class="topic-metadata">

**Author:** [@McJose](https://community.glideapps.com/u/McJose)\
**Replies:** 8\
**Last updated:** [October 12, 2024, 3:58pm UTC](https://community.glideapps.com/t/tennis-app-put-data-into-a-specific-cell/76928 "2024-10-12T15:58:57Z")

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Helloooo there! I’m building a tennis app to manage tournaments The point is: When the tournament start, the data of the match table is ok (lines 1-16): In the tournament organizers dashboard I would like to add a …

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## [Get user location by pinpoint on map](https://community.glideapps.com/t/get-user-location-by-pinpoint-on-map/77007)

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**Author:** [@Randa\_Al-Harbi](https://community.glideapps.com/u/Randa_Al-Harbi)\
**Replies:** 5\
**Last updated:** [October 12, 2024, 11:27am UTC](https://community.glideapps.com/t/get-user-location-by-pinpoint-on-map/77007 "2024-10-12T11:27:59Z")

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it seems like a very tough task, I am trying to get the location from the user by allowing the user to pinpoint on the map and store the location as a google map url I thought the google map integration subscription cou…

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## [Using Inframe](https://community.glideapps.com/t/using-inframe/77008)

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**Author:** [@Nurmetov\_Yashnarbek](https://community.glideapps.com/u/Nurmetov_Yashnarbek)\
**Replies:** 1\
**Last updated:** [October 12, 2024, 11:36am UTC](https://community.glideapps.com/t/using-inframe/77008 "2024-10-12T11:36:13Z")

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Hello Glide Support Team, We are currently using the Agency plan on Glide and trying to embed our Glide app into a website built on Framer using an embed code. We’ve come across a feature called “Get support link…” whic…

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## [Get Webpage Source: Forbidden](https://community.glideapps.com/t/get-webpage-source-forbidden/77010)

<div class="topic-metadata">

**Author:** [@Laurence\_Schuberth](https://community.glideapps.com/u/Laurence_Schuberth)\
**Replies:** 6\
**Last updated:** [October 12, 2024, 11:25am UTC](https://community.glideapps.com/t/get-webpage-source-forbidden/77010 "2024-10-12T11:25:19Z")

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Hi, I’m trying to use the Get Webpage integration to retrieve HTML so I can then get AI to analyse it. I’ve set it up as instructed but I constantly get a “Forbidden” on either the table cell or the action, would love if…

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## [Delete Rows Shortcut Key](https://community.glideapps.com/t/delete-rows-shortcut-key/76999)

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**Author:** [@Robert\_Davis\_Hoffman](https://community.glideapps.com/u/Robert_Davis_Hoffman)\
**Replies:** 3\
**Last updated:** [October 12, 2024, 1:02am UTC](https://community.glideapps.com/t/delete-rows-shortcut-key/76999 "2024-10-12T01:02:09Z")

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I’ve tried every method suggested on other posts about how to delete a row (or rows) in Glide data. It’s ridiculous! I’m about ready to ditch my database and start over so I don’t have extra rows. AAAAARGH! If I select …

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## [Disable search in Choice component](https://community.glideapps.com/t/disable-search-in-choice-component/59046)

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**Author:** [@Dan76](https://community.glideapps.com/u/Dan76)\
**Replies:** 24\
**Last updated:** [October 12, 2024, 12:40am UTC](https://community.glideapps.com/t/disable-search-in-choice-component/59046 "2024-10-12T00:40:15Z")

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Can the search function in a choice component be disabled if the user wishes? I know it’s supposed to be a feature but it forces the keyboard to pop up when using the app on mobile, which blocks virtually all of the item…

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## [Explain USER Pricing](https://community.glideapps.com/t/explain-user-pricing/77001)

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**Author:** [@HouseHippo](https://community.glideapps.com/u/HouseHippo)\
**Replies:** 4\
**Last updated:** [October 11, 2024, 9:01pm UTC](https://community.glideapps.com/t/explain-user-pricing/77001 "2024-10-11T21:01:34Z")

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Can someone explain the difference between “Maker Personal Users” and “Team Users”? -What difference in functionality exists between the two? -What distinguishes the two? -What can a Team user do, that a Personal user…

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## [Image Picker viewable only for person in the database row](https://community.glideapps.com/t/image-picker-viewable-only-for-person-in-the-database-row/77000)

<div class="topic-metadata">

**Author:** [@Kevin1](https://community.glideapps.com/u/Kevin1)\
**Replies:** 2\
**Last updated:** [October 11, 2024, 8:38pm UTC](https://community.glideapps.com/t/image-picker-viewable-only-for-person-in-the-database-row/77000 "2024-10-11T20:38:46Z")

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Can I make it so that only the person featured in the database row can view the image picker and nobody else will be able to change or upload their image… this would be for a tab on the app displaying team members images…

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## [Hit user limit even after deleting from Users table](https://community.glideapps.com/t/hit-user-limit-even-after-deleting-from-users-table/76995)

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**Author:** [@izumiinoue](https://community.glideapps.com/u/izumiinoue)\
**Replies:** 3\
**Last updated:** [October 11, 2024, 6:56pm UTC](https://community.glideapps.com/t/hit-user-limit-even-after-deleting-from-users-table/76995 "2024-10-11T18:56:31Z")

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I’m currently on the free plan which allows 10 personal users. I’ve been creating multiple user profiles to test the app but have deleted them (row) from the Users table once I’m done. There’s currently only 6 users (ro…

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## [Multiple images URLs extraction](https://community.glideapps.com/t/multiple-images-urls-extraction/77003)

<div class="topic-metadata">

**Author:** [@noobglider](https://community.glideapps.com/u/noobglider)\
**Replies:** 4\
**Last updated:** [October 11, 2024, 6:43pm UTC](https://community.glideapps.com/t/multiple-images-urls-extraction/77003 "2024-10-11T18:43:21Z")

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Hello everyone. My first time posting here on the glide community (although I have been stalking a wee bit for a few weeks now). I have to say, Glide has been pretty life changing for me as a non-technical founder of a s…

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## [Can you suggest a real-time continuous tracking of gps third-party app?](https://community.glideapps.com/t/can-you-suggest-a-real-time-continuous-tracking-of-gps-third-party-app/77002)

<div class="topic-metadata">

**Author:** [@Legger](https://community.glideapps.com/u/Legger)\
**Replies:** 0\
**Last updated:** [October 11, 2024, 5:50pm UTC](https://community.glideapps.com/t/can-you-suggest-a-real-time-continuous-tracking-of-gps-third-party-app/77002 "2024-10-11T17:50:19Z")

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We would like to track all our vehicles for an event where we will have a dozen vehicles moving at the same time. Thanks! Steve

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## [How to fetch a JSON Value from external website](https://community.glideapps.com/t/how-to-fetch-a-json-value-from-external-website/76916)

<div class="topic-metadata">

**Author:** [@AJ-SuD](https://community.glideapps.com/u/AJ-SuD)\
**Replies:** 25\
**Last updated:** [October 11, 2024, 12:17pm UTC](https://community.glideapps.com/t/how-to-fetch-a-json-value-from-external-website/76916 "2024-10-11T12:17:19Z")

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Hi I’d like to fetch the hex value from a website e.g.: https://rgb.to/save/json/ral/9001 Nothing I’ve tried is working so far… :sob: Could you please help me to set it up correctly? Thank’s Alex

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