# Ask for Help

**URL:** https://community.glideapps.com/c/help-how-to/27.md

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

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## [Getting Started with GlideOS](https://community.glideapps.com/t/getting-started-with-glideos/87092)

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**Author:** [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Replies:** 0\
**Last updated:** [May 14, 2026, 6:25pm UTC](https://community.glideapps.com/t/getting-started-with-glideos/87092 "2026-05-14T18:25:02Z")

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GlideOS lets you turn spreadsheets into powerful custom software. It’s a separate product from our visual no-code builder, now called Glide Classic. GlideOS is free to try, with paid plans starting at $25/mo. Please u…

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## [Paid plan? Create a support ticket via Help chat](https://community.glideapps.com/t/paid-plan-create-a-support-ticket-via-help-chat/75927)

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**Author:** [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Replies:** 0\
**Last updated:** [August 27, 2024, 9:28pm UTC](https://community.glideapps.com/t/paid-plan-create-a-support-ticket-via-help-chat/75927 "2024-08-27T21:28:03Z")

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If you’re on a paid Glide plan, the best way to get help is by contacting our support team directly from your Glide dashboard or the builder. Use chat to ask for assistance, report platform issues, or share feedback whi…

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## [Custom Domain Glide OS](https://community.glideapps.com/t/custom-domain-glide-os/87696)

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**Author:** [@jumZ](https://community.glideapps.com/u/jumZ)\
**Replies:** 1\
**Last updated:** [October 2, 2026, 3:11pm UTC](https://community.glideapps.com/t/custom-domain-glide-os/87696 "2026-10-02T15:11:42Z")

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Hello! I am unable to connect my newly purchased domain from Squarespace. It works on the DNS website, but after many attempts, I still cannot get past the connection process. Can someone please help me!

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## [Workflow Run Log Bug](https://community.glideapps.com/t/workflow-run-log-bug/87719)

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**Author:** [@heths](https://community.glideapps.com/u/heths)\
**Replies:** 2\
**Last updated:** [October 2, 2026, 3:06pm UTC](https://community.glideapps.com/t/workflow-run-log-bug/87719 "2026-10-02T15:06:46Z")

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I can’t delete these two tables (Workflow Run Log and Workflow Step Log). I tried Unlinking but nothing happens. I even deleted schedule workflow then tried deleting / unlink the 2 tables, still nothing happens

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## [Image Storage Question](https://community.glideapps.com/t/image-storage-question/87715)

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**Author:** [@Brad\_S1](https://community.glideapps.com/u/Brad_S1)\
**Replies:** 1\
**Last updated:** [September 24, 2026, 7:38am UTC](https://community.glideapps.com/t/image-storage-question/87715 "2026-09-24T07:38:26Z")

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Hi so to save rows, I am storing my data into the same column with separator symbol to later be split. Will the image go dormant into deleting, because it’s not in an image column, but stored in a text string?

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## ["Set column values" workflow step — Row/table dropdown won't open (Webhook-triggered workflow)](https://community.glideapps.com/t/set-column-values-workflow-step-row-table-dropdown-wont-open-webhook-triggered-workflow/87708)

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**Author:** [@Dusty](https://community.glideapps.com/u/Dusty)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 6:49am UTC](https://community.glideapps.com/t/set-column-values-workflow-step-row-table-dropdown-wont-open-webhook-triggered-workflow/87708 "2026-09-22T06:49:48Z")

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I’m building a workflow with a Webhook trigger → “Set column values” action. The “Row” field on the “Set column values” step doesn’t respond to clicks at all — the dropdown never opens. I’ve tried the following, with no…

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## [Toggling Light / Dark App Environment Setting From the App Possible?](https://community.glideapps.com/t/toggling-light-dark-app-environment-setting-from-the-app-possible/87702)

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**Author:** [@Carbonsquare](https://community.glideapps.com/u/Carbonsquare)\
**Replies:** 2\
**Last updated:** [September 21, 2026, 4:43pm UTC](https://community.glideapps.com/t/toggling-light-dark-app-environment-setting-from-the-app-possible/87702 "2026-09-21T16:43:25Z")

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Greetings fellow Gliders. A similar question was asked back in 2019 from another developer, but wondering if there has been any new update on this. Is there a simple way to “toggle” a Glide App Appearance settings for a…

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## [Using Make for Scheduled Email Reminders When Email Is a Row Owner](https://community.glideapps.com/t/using-make-for-scheduled-email-reminders-when-email-is-a-row-owner/87687)

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**Author:** [@Mr\_Brou](https://community.glideapps.com/u/Mr_Brou)\
**Replies:** 4\
**Last updated:** [September 16, 2026, 10:30pm UTC](https://community.glideapps.com/t/using-make-for-scheduled-email-reminders-when-email-is-a-row-owner/87687 "2026-09-16T22:30:22Z")

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Hi Everyone, I’m building a reminder app in Glide and using Make.com to send scheduled email reminders. For security and privacy, the Email column in my reminders table is set as a Row Owner, so each user can only acce…

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## [Glide “Today” Changes at 8 PM Eastern — Why Not Midnight?](https://community.glideapps.com/t/glide-today-changes-at-8-pm-eastern-why-not-midnight/87695)

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**Author:** [@RayG](https://community.glideapps.com/u/RayG)\
**Replies:** 2\
**Last updated:** [September 16, 2026, 5:14pm UTC](https://community.glideapps.com/t/glide-today-changes-at-8-pm-eastern-why-not-midnight/87695 "2026-09-16T17:14:10Z")

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We have a Glide app used in Michigan (Eastern Time) and are seeing unexpected behavior with a “Today” date filter. Our app changes to the next day at approximately 8:00 PM Eastern, which corresponds to midnight UTC. We…

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## [Storage limits, long-term retention, and what happens to data if a subscription ends](https://community.glideapps.com/t/storage-limits-long-term-retention-and-what-happens-to-data-if-a-subscription-ends/87698)

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**Author:** [@Maite\_Laris\_Garcia\_U](https://community.glideapps.com/u/Maite_Laris_Garcia_U)\
**Replies:** 0\
**Last updated:** [September 15, 2026, 8:11pm UTC](https://community.glideapps.com/t/storage-limits-long-term-retention-and-what-happens-to-data-if-a-subscription-ends/87698 "2026-09-15T20:11:48Z")

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I am building an app on GlideOS and trying to understand a few things about storage and data retrieval before it goes into wider use. I could not find these answered in the docs or the security whitepaper, so hoping some…

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## [“Today” Date Filter Rolls Over at 8:00 PM Eastern Instead of Midnight](https://community.glideapps.com/t/today-date-filter-rolls-over-at-8-00-pm-eastern-instead-of-midnight/87691)

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**Author:** [@RayG](https://community.glideapps.com/u/RayG)\
**Replies:** 0\
**Last updated:** [September 14, 2026, 11:44am UTC](https://community.glideapps.com/t/today-date-filter-rolls-over-at-8-00-pm-eastern-instead-of-midnight/87691 "2026-09-14T11:44:46Z")

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Hi everyone, I’m trying to solve a date/time issue in a Glide app we use for daily delivery routes. We have a Route Date column and a “Today” view that should display only routes scheduled for the current day. Our user…

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## [Anyone using ChatGPT to run GlideOS backend actions through MCP?](https://community.glideapps.com/t/anyone-using-chatgpt-to-run-glideos-backend-actions-through-mcp/87683)

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**Author:** [@mstam2](https://community.glideapps.com/u/mstam2)\
**Replies:** 1\
**Last updated:** [September 11, 2026, 11:39am UTC](https://community.glideapps.com/t/anyone-using-chatgpt-to-run-glideos-backend-actions-through-mcp/87683 "2026-09-11T11:39:32Z")

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I’ve been rebuilding our service-management app in GlideOS using Codex through MCP, and it’s been going really well. What I’d love to do next is use ChatGPT, mostly through voice, for everyday tasks. Things like “book a…

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## [GlideOS: No way to change app icon without using AI chat credits?](https://community.glideapps.com/t/glideos-no-way-to-change-app-icon-without-using-ai-chat-credits/87671)

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**Author:** [@Skyral](https://community.glideapps.com/u/Skyral)\
**Replies:** 2\
**Last updated:** [September 10, 2026, 5:58pm UTC](https://community.glideapps.com/t/glideos-no-way-to-change-app-icon-without-using-ai-chat-credits/87671 "2026-09-10T17:58:41Z")

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Hey everyone, I’m building a fitness app called Arbify on GlideOS and I’m trying to upload a custom app icon (I have the PNGs ready, 1024x1024, dark and white versions). In classic Glide there was a manual “Settings \> …

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## [Glide Classic](https://community.glideapps.com/t/glide-classic/87680)

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**Author:** [@Dana\_Lobell](https://community.glideapps.com/u/Dana_Lobell)\
**Replies:** 2\
**Last updated:** [September 8, 2026, 5:04pm UTC](https://community.glideapps.com/t/glide-classic/87680 "2026-09-08T17:04:42Z")

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Hi all, Is Glide Classic still usable for building free apps without publishing? I’ve been using it with my students for the past 2 years and want to know if it is still possible for them to use the builder if we’re not…

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## [Changing Font Size](https://community.glideapps.com/t/changing-font-size/64645)

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**Author:** [@Monj](https://community.glideapps.com/u/Monj)\
**Replies:** 9\
**Last updated:** [September 4, 2026, 1:26pm UTC](https://community.glideapps.com/t/changing-font-size/64645 "2026-09-04T13:26:34Z")

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Hey everyone, I’m currently working on an app, and I’ve used the Collection component to create a list. However, I’m facing an issue where the fonts appear very small when I view the app on my mobile device. I’ve tried …

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## [Sending Multi Images via Webhook with Conditions](https://community.glideapps.com/t/sending-multi-images-via-webhook-with-conditions/87649)

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**Author:** [@Laurence\_Schuberth](https://community.glideapps.com/u/Laurence_Schuberth)\
**Replies:** 2\
**Last updated:** [September 2, 2026, 9:28am UTC](https://community.glideapps.com/t/sending-multi-images-via-webhook-with-conditions/87649 "2026-09-02T09:28:50Z")

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Ok, dunce hat on :face\_with\_spiral\_eyes:, I’m driving myself insane, so I need some help!! I have a Table with uploaded client images and location information. When clicked, it opens a new screen that shows the image, de…

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## [Public Access to Records](https://community.glideapps.com/t/public-access-to-records/87641)

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**Author:** [@Patricia\_Toomey](https://community.glideapps.com/u/Patricia_Toomey)\
**Replies:** 5\
**Last updated:** [August 31, 2026, 6:17pm UTC](https://community.glideapps.com/t/public-access-to-records/87641 "2026-08-31T18:17:17Z")

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I have not signed up for a plan yet, but I am wondering how this works. I have a client who needs 50 different QR codes for student certification records. The application is built, but the question is: when an external…

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## [Transferring a classic app to a new customer account](https://community.glideapps.com/t/transferring-a-classic-app-to-a-new-customer-account/87636)

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**Author:** [@Dan76](https://community.glideapps.com/u/Dan76)\
**Replies:** 5\
**Last updated:** [August 31, 2026, 12:22pm UTC](https://community.glideapps.com/t/transferring-a-classic-app-to-a-new-customer-account/87636 "2026-08-31T12:22:28Z")

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Been a while since I’ve checked in so have missed the GlideOS changes. I have a client that wants to use my app. In the past, they would create an account, add me to their team and I would transfer the app into their ac…

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## [Mind and Behavior](https://community.glideapps.com/t/mind-and-behavior/87635)

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**Author:** [@Nailon\_Takele](https://community.glideapps.com/u/Nailon_Takele)\
**Replies:** 0\
**Last updated:** [August 30, 2026, 3:27pm UTC](https://community.glideapps.com/t/mind-and-behavior/87635 "2026-08-30T15:27:29Z")

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Hello, I want to create a Behave and mindset transformation App. Someone Help me Give the guide

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## [Radar integration](https://community.glideapps.com/t/radar-integration/87633)

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**Author:** [@Laurence\_Schuberth](https://community.glideapps.com/u/Laurence_Schuberth)\
**Replies:** 4\
**Last updated:** [August 30, 2026, 3:05am UTC](https://community.glideapps.com/t/radar-integration/87633 "2026-08-30T03:05:26Z")

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Hi Gliders, I wanted to use the Radar integration to convert Geo data into addresses to use in my clients’ apps. The integration looks easy and calls for a key, so I went to sign up with Radar to start a plan and get a g…

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## [Usage and "Syncs"](https://community.glideapps.com/t/usage-and-syncs/87632)

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**Author:** [@BLA\_68](https://community.glideapps.com/u/BLA_68)\
**Replies:** 2\
**Last updated:** [August 29, 2026, 4:29pm UTC](https://community.glideapps.com/t/usage-and-syncs/87632 "2026-08-29T16:29:33Z")

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In the Usage dashboard, one can see the number of updates. For my plan, 5000 updates are included. In the past two months, for the first time ever I’m exceeding that number of updates. The culprit seems to be “syncs.” …

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## [Filtre par date](https://community.glideapps.com/t/filtre-par-date/87612)

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**Author:** [@Mitout\_Messman](https://community.glideapps.com/u/Mitout_Messman)\
**Replies:** 1\
**Last updated:** [August 28, 2026, 12:17pm UTC](https://community.glideapps.com/t/filtre-par-date/87612 "2026-08-28T12:17:07Z")

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Bonjour Je vous explique. Je gère une vente de boisson d’un foyer , pour cela j’ai créer une page , avec « nouvelle consommation » et j’ai un champ date qui se rempli en format date+time, un champ choix avec le choix …

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## [Manual workflow parameter visible in parent Trigger Workflow, but not accessible inside child workflow](https://community.glideapps.com/t/manual-workflow-parameter-visible-in-parent-trigger-workflow-but-not-accessible-inside-child-workflow/87616)

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**Author:** [@Shava\_Admin](https://community.glideapps.com/u/Shava_Admin)\
**Replies:** 5\
**Last updated:** [August 27, 2026, 10:00am UTC](https://community.glideapps.com/t/manual-workflow-parameter-visible-in-parent-trigger-workflow-but-not-accessible-inside-child-workflow/87616 "2026-08-27T10:00:42Z")

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Hi everyone, I’m trying to finish a bundle-sale workflow in Glide and I’m stuck on passing the Row ID of a newly-created Bundle row into a second workflow that processes selected Inventory items. I’ll try to explain th…

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## [New App issues](https://community.glideapps.com/t/new-app-issues/87619)

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**Author:** [@Ian\_Taylor1](https://community.glideapps.com/u/Ian_Taylor1)\
**Replies:** 0\
**Last updated:** [August 27, 2026, 1:38am UTC](https://community.glideapps.com/t/new-app-issues/87619 "2026-08-27T01:38:06Z")

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Hi everyone. I’m developing a simple app that contains text and photos and has a function to print and download a pdf report. When i download the report, the uploaded photos are just grey boxes When I try to prompt the A…

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## [I need help integrating paystack into my Glide app](https://community.glideapps.com/t/i-need-help-integrating-paystack-into-my-glide-app/87578)

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**Author:** [@Kyeremeh\_Emmanuel](https://community.glideapps.com/u/Kyeremeh_Emmanuel)\
**Replies:** 4\
**Last updated:** [August 26, 2026, 2:25pm UTC](https://community.glideapps.com/t/i-need-help-integrating-paystack-into-my-glide-app/87578 "2026-08-26T14:25:59Z")

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Hello guys,I’m from Ghana and I need help integrating paystack into my Glide app. By default, Glide doesn’t support paystack as a payment option and I have been sitting and brainstorming for more that 3 days straight on …

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## [Data sync issue in already running app from 6 years. Paid version](https://community.glideapps.com/t/data-sync-issue-in-already-running-app-from-6-years-paid-version/87613)

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**Author:** [@ABKO\_English\_Academy](https://community.glideapps.com/u/ABKO_English_Academy)\
**Replies:** 0\
**Last updated:** [August 25, 2026, 1:41pm UTC](https://community.glideapps.com/t/data-sync-issue-in-already-running-app-from-6-years-paid-version/87613 "2026-08-25T13:41:32Z")

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I tried manual sync but timed out. Tried replacing sheet but something went wrong. I have updates left, rows left. used 100+ ways. nothing worked.

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## [Value in User Table "Disappears"](https://community.glideapps.com/t/value-in-user-table-disappears/87608)

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**Author:** [@BLA\_68](https://community.glideapps.com/u/BLA_68)\
**Replies:** 3\
**Last updated:** [August 24, 2026, 4:08pm UTC](https://community.glideapps.com/t/value-in-user-table-disappears/87608 "2026-08-24T16:08:54Z")

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For sometime now, I’ve had an issue with a particular column in my user table. I have a form that an admin can use to add a user. For some reason, the value that is added to “role” (typically “user”) will initially appe…

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## [Updating file storage due to downgrade](https://community.glideapps.com/t/updating-file-storage-due-to-downgrade/87609)

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**Author:** [@Vajda\_Szabolcs](https://community.glideapps.com/u/Vajda_Szabolcs)\
**Replies:** 4\
**Last updated:** [August 24, 2026, 12:22pm UTC](https://community.glideapps.com/t/updating-file-storage-due-to-downgrade/87609 "2026-08-24T12:22:35Z")

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So our team used to have bussines plan where the storage limit was high, but this month we downgraded to explorer where the limit is 10GB - we have 12.8GB - and before the downgrade I didn t have chance to delete the fil…

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## [Question about Plan to Choose (Glide Classic)](https://community.glideapps.com/t/question-about-plan-to-choose-glide-classic/87592)

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**Author:** [@oliver\_dox](https://community.glideapps.com/u/oliver_dox)\
**Replies:** 4\
**Last updated:** [August 20, 2026, 5:36pm UTC](https://community.glideapps.com/t/question-about-plan-to-choose-glide-classic/87592 "2026-08-20T17:36:06Z")

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Hi I’m making an app with about 75-85 people using for an event. The business plan has 30 users but Explorer has 100 personal users and I’m not sure what the difference is. The app will be used by external people and it’…

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## [How can I upload my glide app to the App and/or Google Play Store](https://community.glideapps.com/t/how-can-i-upload-my-glide-app-to-the-app-and-or-google-play-store/87593)

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**Author:** [@betty4224](https://community.glideapps.com/u/betty4224)\
**Replies:** 1\
**Last updated:** [August 20, 2026, 4:59am UTC](https://community.glideapps.com/t/how-can-i-upload-my-glide-app-to-the-app-and-or-google-play-store/87593 "2026-08-20T04:59:25Z")

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How can I upload my Glide app to the Apple App Store or Google Play Store?

[Next page](https://community.glideapps.com/c/help-how-to/27.md?page=1)
