# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=99

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 100

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## [Go.glideapps.com - This site can’t be reached - SSL error](https://community.glideapps.com/t/go-glideapps-com-this-site-can-t-be-reached-ssl-error/8161)

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**Author:** [@marcioferlan](https://community.glideapps.com/u/marcioferlan)\
**Replies:** 0\
**Last updated:** [April 30, 2020, 4:30am UTC](https://community.glideapps.com/t/go-glideapps-com-this-site-can-t-be-reached-ssl-error/8161 "2020-04-30T04:30:16Z")

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My app’s URL: It’s not app specific, it’s actually the Glide’s dashboard page. As you can see in the attached screenshot the Certificate Common Name doesn’t match the domain. And there’s a list of many other CN’s in th…

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## [Http error 502](https://community.glideapps.com/t/http-error-502/8157)

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**Author:** [@lamcher](https://community.glideapps.com/u/lamcher)\
**Replies:** 0\
**Last updated:** [April 30, 2020, 4:02am UTC](https://community.glideapps.com/t/http-error-502/8157 "2020-04-30T04:02:10Z")

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I have this error when launching my app : Cette page ne fonctionne pas ( this page doesn’t work ) Impossible de traiter cette demande via mqbln.glideapp.io à l’heure actuelle. HTTP ERROR 502 But if i launch other pe…

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## [Google drive file not appearing](https://community.glideapps.com/t/google-drive-file-not-appearing/7197)

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**Author:** [@aag\_ragiac](https://community.glideapps.com/u/aag_ragiac)\
**Replies:** 5\
**Last updated:** [April 29, 2020, 9:06pm UTC](https://community.glideapps.com/t/google-drive-file-not-appearing/7197 "2020-04-29T21:06:38Z")

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My app’s URL: none, yet, cannot see my google drive files on glide. I have an excel file on my google drive but it does not appear on glide. I tried numerous time, reload etc. I also tried to log out, even use another a…

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## [Audio doesn't work on my mobile app](https://community.glideapps.com/t/audio-doesnt-work-on-my-mobile-app/8021)

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**Author:** [@YGAya](https://community.glideapps.com/u/YGAya)\
**Replies:** 4\
**Last updated:** [April 29, 2020, 5:42pm UTC](https://community.glideapps.com/t/audio-doesnt-work-on-my-mobile-app/8021 "2020-04-29T17:42:11Z")

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My app’s URL: (http://fbv7n.glideapp.io/) Hello, everyone, I am having a bit of trouble here with my app. As you can see the audio on the app works fine on desktop and on a mobile phone ( before adding it to a home scr…

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## [🐛 Images Not Displaying in Tiles](https://community.glideapps.com/t/images-not-displaying-in-tiles/7336)

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**Author:** [@spencerb](https://community.glideapps.com/u/spencerb)\
**Replies:** 19\
**Last updated:** [April 29, 2020, 5:07pm UTC](https://community.glideapps.com/t/images-not-displaying-in-tiles/7336 "2020-04-29T17:07:58Z")

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My app’s URL: https://hoovertech.glideapp.io/ I have one image that is not displaying correctly in Glide as a Tile. I double-checked it and it’s correct in Sheets, but still not displaying the correct one. It’s pulling …

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## [Search Bar text not appearing in Bold Dark Theme](https://community.glideapps.com/t/search-bar-text-not-appearing-in-bold-dark-theme/7899)

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**Author:** [@SkillBlox\_Demo](https://community.glideapps.com/u/SkillBlox_Demo)\
**Replies:** 5\
**Last updated:** [April 29, 2020, 2:13pm UTC](https://community.glideapps.com/t/search-bar-text-not-appearing-in-bold-dark-theme/7899 "2020-04-29T14:13:31Z")

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This issue seems to be across all apps: It appears that when I select Bold Dark theme for the app (any app), the text does not appear when you type in the search bar (on screens where a search bar has been added). For al…

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## [App freeze on few clicks of tab icon](https://community.glideapps.com/t/app-freeze-on-few-clicks-of-tab-icon/6082)

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**Author:** [@mathew\_paruthickal](https://community.glideapps.com/u/mathew_paruthickal)\
**Replies:** 15\
**Last updated:** [April 29, 2020, 3:00am UTC](https://community.glideapps.com/t/app-freeze-on-few-clicks-of-tab-icon/6082 "2020-04-29T03:00:41Z")

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App keeps on freezing if I click on any of the tabs 4-5 times quickly … basically the whole screen moves up and jitters and stays frozen for a while . I was thinking of releasing the pro version of the app later today … …

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## [Problem in new register](https://community.glideapps.com/t/problem-in-new-register/7937)

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**Author:** [@Vando\_Sales](https://community.glideapps.com/u/Vando_Sales)\
**Replies:** 1\
**Last updated:** [April 29, 2020, 1:10am UTC](https://community.glideapps.com/t/problem-in-new-register/7937 "2020-04-29T01:10:28Z")

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Good Morning! I have a little problem. I created the registration tab with great care, but when I share and enter another email, my profile that I created appears there. How do I solve this?

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## [Image responding to visibility oppositely](https://community.glideapps.com/t/image-responding-to-visibility-oppositely/8013)

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**Author:** [@Dr\_Renee\_Volny\_Darko](https://community.glideapps.com/u/Dr_Renee_Volny_Darko)\
**Replies:** 2\
**Last updated:** [April 28, 2020, 10:51pm UTC](https://community.glideapps.com/t/image-responding-to-visibility-oppositely/8013 "2020-04-28T22:51:57Z")

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My app’s URL: medeqpremed.glideapp.io Hi! My app has a tab where recruiters can input info including a school image. I’ve also created a single value image (default image) so that if the school image not uploaded, the …

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## [User Profile keeps resetting](https://community.glideapps.com/t/user-profile-keeps-resetting/8040)

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**Author:** [@John\_Cabrera](https://community.glideapps.com/u/John_Cabrera)\
**Replies:** 3\
**Last updated:** [April 28, 2020, 10:01pm UTC](https://community.glideapps.com/t/user-profile-keeps-resetting/8040 "2020-04-28T22:01:12Z")

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Twice now I’ve noticed no updating to the User Sheet when a new user signs in for the first time. I go into my glide dashboard for the app, and low and behold, the User Profile setting has been cleared out and no longer …

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## [App Dahsboad showing 2200 users](https://community.glideapps.com/t/app-dahsboad-showing-2200-users/8022)

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**Author:** [@mathew\_paruthickal](https://community.glideapps.com/u/mathew_paruthickal)\
**Replies:** 3\
**Last updated:** [April 28, 2020, 9:09pm UTC](https://community.glideapps.com/t/app-dahsboad-showing-2200-users/8022 "2020-04-28T21:09:04Z")

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My app’s URL: njdine.com My App Counter in the Glide dashboard is showing 2200 users… Is that all users using it in real time , But Google Analytics shows only 2 users.

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## [Google sheet is hanging on pro app](https://community.glideapps.com/t/google-sheet-is-hanging-on-pro-app/8023)

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**Author:** [@mathew\_paruthickal](https://community.glideapps.com/u/mathew_paruthickal)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 5:37pm UTC](https://community.glideapps.com/t/google-sheet-is-hanging-on-pro-app/8023 "2020-04-28T17:37:04Z")

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My app’s URL: I can’t make edit or submit forms in my app as the google sheet appears to be frozen … why would that happen … only for this app … all other apps and it’s sheets are working fine .

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## [Zapier integration does not work anymore on staging](https://community.glideapps.com/t/zapier-integration-does-not-work-anymore-on-staging/8018)

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**Author:** [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\
**Replies:** 0\
**Last updated:** [April 28, 2020, 2:41pm UTC](https://community.glideapps.com/t/zapier-integration-does-not-work-anymore-on-staging/8018 "2020-04-28T14:41:02Z")

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Hello Glide team, This message to let you know that it seems the Zapier integration does not work anymore on staging. I build a test app on staging, mainly to play with the web view and I needed to set a zap. I publish…

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## [Audio doesn't work on mobile app](https://community.glideapps.com/t/audio-doesnt-work-on-mobile-app/8011)

<div class="topic-metadata">

**Author:** [@YGAya](https://community.glideapps.com/u/YGAya)\
**Replies:** 0\
**Last updated:** [April 28, 2020, 1:27pm UTC](https://community.glideapps.com/t/audio-doesnt-work-on-mobile-app/8011 "2020-04-28T13:27:01Z")

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My app’s URL: fbv7n.glideapp.io Hello, everyone, I am having a bit of trouble here with my app. As you can see the audio on the app works fine on desktop and on a mobile phone ( before adding it to a home screen) the …

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## [Date Time picker allows 6 digit year](https://community.glideapps.com/t/date-time-picker-allows-6-digit-year/8003)

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**Author:** [@ray\_d](https://community.glideapps.com/u/ray_d)\
**Replies:** 0\
**Last updated:** [April 28, 2020, 7:36am UTC](https://community.glideapps.com/t/date-time-picker-allows-6-digit-year/8003 "2020-04-28T07:36:44Z")

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if you type multiple numbers in the year field, you can enter a 6 digit year. probably best to limit it to a 4 digit year to allow faster keyboard entry of Date Time. Right now it’s annoying trying to enter a date by k…

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## [New users don't apear in USER tab anymore](https://community.glideapps.com/t/new-users-dont-apear-in-user-tab-anymore/7927)

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**Author:** [@Cristian\_Vintila](https://community.glideapps.com/u/Cristian_Vintila)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 4:17am UTC](https://community.glideapps.com/t/new-users-dont-apear-in-user-tab-anymore/7927 "2020-04-28T04:17:59Z")

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Hello! I’m curently developing an app for my real estate company, something to benefit both the vlients and the agents, so i made a private section that only certain email adress login can acces, worked perfectly untill …

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## [Add button doesn't work - when adding new items](https://community.glideapps.com/t/add-button-doesnt-work-when-adding-new-items/7992)

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**Author:** [@fkimura](https://community.glideapps.com/u/fkimura)\
**Replies:** 3\
**Last updated:** [April 28, 2020, 4:04am UTC](https://community.glideapps.com/t/add-button-doesnt-work-when-adding-new-items/7992 "2020-04-28T04:04:45Z")

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My app’s URL: airteccalibration.glideapp.io On the Calibration menu - When clicking on the \[ + \] on the top right of the screen. After filling up all the required info, the button \[ Add \] doesn’t become active. It onl…

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## [Row ID Column Completely Blank](https://community.glideapps.com/t/row-id-column-completely-blank/7945)

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**Author:** [@spencerb](https://community.glideapps.com/u/spencerb)\
**Replies:** 11\
**Last updated:** [April 27, 2020, 9:50pm UTC](https://community.glideapps.com/t/row-id-column-completely-blank/7945 "2020-04-27T21:50:34Z")

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I created one Row ID column in one tab of my Sheet, and it works fine. I created another Row ID column in a different tab in my Sheet, and it’s completely blank. And I can’t seem to delete this Row ID column in this tab.…

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## [Why am I being charged for the INTERNAL APP USERS?](https://community.glideapps.com/t/why-am-i-being-charged-for-the-internal-app-users/7923)

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**Author:** [@serinuntius](https://community.glideapps.com/u/serinuntius)\
**Replies:** 3\
**Last updated:** [April 27, 2020, 11:10am UTC](https://community.glideapps.com/t/why-am-i-being-charged-for-the-internal-app-users/7923 "2020-04-27T11:10:31Z")

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Hello, Glide team. I made two apps Public and charged for them in Organization. However, when I looked at the billings, there were three charges for the INTERNAL APP USERS. Why is this? I’m afraid that the amount of m…

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## [BUG with RTL alignment in list view](https://community.glideapps.com/t/bug-with-rtl-alignment-in-list-view/7432)

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**Author:** [@yinon\_raviv](https://community.glideapps.com/u/yinon_raviv)\
**Replies:** 9\
**Last updated:** [April 26, 2020, 5:55pm UTC](https://community.glideapps.com/t/bug-with-rtl-alignment-in-list-view/7432 "2020-04-26T17:55:56Z")

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hi Glide team (@Mark , @Jason) there seems to be a bug with the RTL alignment is list view. the first 2 Data sources RTL correctly but the 3rd one (Caption) seems to lest align even if the data is in hebrew apperciat…

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## [All the pictures disappeared?](https://community.glideapps.com/t/all-the-pictures-disappeared/7785)

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**Author:** [@Helen](https://community.glideapps.com/u/Helen)\
**Replies:** 35\
**Last updated:** [April 26, 2020, 3:51am UTC](https://community.glideapps.com/t/all-the-pictures-disappeared/7785 "2020-04-26T03:51:26Z")

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My app’s URL: app.atasteofkoko.com All the pictures on the main tab seem to have disappeared, but they still show up in the detail view.

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## [Link component for Instagram does not display insta icon if uppercases](https://community.glideapps.com/t/link-component-for-instagram-does-not-display-insta-icon-if-uppercases/6747)

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**Author:** [@Christophe\_HK](https://community.glideapps.com/u/Christophe_HK)\
**Replies:** 2\
**Last updated:** [April 25, 2020, 6:25pm UTC](https://community.glideapps.com/t/link-component-for-instagram-does-not-display-insta-icon-if-uppercases/6747 "2020-04-25T18:25:47Z")

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Not a big one, but it exists! When using a link component, pointing on a Instagram profile page, the Instagram picto does not display if the first characters of the profile URL start with uppercases (HTTPS vs https). Pr…

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## [Comments Avatar vs Profile Pic](https://community.glideapps.com/t/comments-avatar-vs-profile-pic/7675)

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**Author:** [@Dr\_Renee\_Volny\_Darko](https://community.glideapps.com/u/Dr_Renee_Volny_Darko)\
**Replies:** 5\
**Last updated:** [April 25, 2020, 5:42pm UTC](https://community.glideapps.com/t/comments-avatar-vs-profile-pic/7675 "2020-04-25T17:42:25Z")

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My app’s URL: medeq.glideapp.io The comments avatar doesn’t match the user profile picture in my app. Is there a way to do a Lookup so that the comment avatar matches the profile pic? Currently the comments avatar is pu…

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## [Link component for Instagram: empty label displays "Instagram"](https://community.glideapps.com/t/link-component-for-instagram-empty-label-displays-instagram/7820)

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**Author:** [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Replies:** 0\
**Last updated:** [April 25, 2020, 5:13pm UTC](https://community.glideapps.com/t/link-component-for-instagram-empty-label-displays-instagram/7820 "2020-04-25T17:13:31Z")

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When using a link component and pointing on an Instagram profile page, if the Instagram picto displays (i.e. the component is an Instagram link and not a general link), then even when the label of the component is empty,…

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## [Records showing in Glide NOT showing in Sheets](https://community.glideapps.com/t/records-showing-in-glide-not-showing-in-sheets/7763)

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**Author:** [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Replies:** 4\
**Last updated:** [April 24, 2020, 8:16pm UTC](https://community.glideapps.com/t/records-showing-in-glide-not-showing-in-sheets/7763 "2020-04-24T20:16:15Z")

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My app’s URL: eochallenge.glideapp.io Go to data --\> then Profile. You will see a list of 6 or so profiles. Now go to edit sheet. It shows only 2 users (the first 2). I’ve added new profiles after the fact but nothi…

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## [I deleted a row but it is still added repeatedly](https://community.glideapps.com/t/i-deleted-a-row-but-it-is-still-added-repeatedly/7594)

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**Author:** [@tugkan](https://community.glideapps.com/u/tugkan)\
**Replies:** 2\
**Last updated:** [April 24, 2020, 12:24pm UTC](https://community.glideapps.com/t/i-deleted-a-row-but-it-is-still-added-repeatedly/7594 "2020-04-24T12:24:29Z")

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I recreated the tab and make a new source but nothing is changed and also google sheet is not opening now. Thanks. My app’s URL: https://korsanyoga.glideapp.io/

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## [White strip across bottom of app after changing app to dark theme](https://community.glideapps.com/t/white-strip-across-bottom-of-app-after-changing-app-to-dark-theme/7676)

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**Author:** [@DanielW](https://community.glideapps.com/u/DanielW)\
**Replies:** 1\
**Last updated:** [April 24, 2020, 5:01am UTC](https://community.glideapps.com/t/white-strip-across-bottom-of-app-after-changing-app-to-dark-theme/7676 "2020-04-24T05:01:17Z")

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My app’s URL: Private / Whitelist Hi folks - the title says it all, really - I’ve just changed the theme of the app to white, now all the tab buttons have been nudged up a bit and a white horizontal strip has appeared a…

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## [Button sms zapier "error" on click](https://community.glideapps.com/t/button-sms-zapier-error-on-click/7519)

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**Author:** [@Alexis\_Albo](https://community.glideapps.com/u/Alexis_Albo)\
**Replies:** 1\
**Last updated:** [April 24, 2020, 2:25am UTC](https://community.glideapps.com/t/button-sms-zapier-error-on-click/7519 "2020-04-24T02:25:13Z")

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My app’s URL: app.moneybounce.eu but you have to onboard first on moneybounce.eu I can’t understand why, but when i click on the “send sms” button i configured, it shows “error”, however it does work when i’m on my com…

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## [Error showing numbers of used lines](https://community.glideapps.com/t/error-showing-numbers-of-used-lines/7686)

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**Author:** [@Alex\_Calandrino](https://community.glideapps.com/u/Alex_Calandrino)\
**Replies:** 5\
**Last updated:** [April 23, 2020, 5:54pm UTC](https://community.glideapps.com/t/error-showing-numbers-of-used-lines/7686 "2020-04-23T17:54:10Z")

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I have two the applications that use the same spreadsheet, one is for the administrator and the other for the client. Why is the number of lines used in the administrator greater than the number of lines used in the clie…

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## [Choice Component incomplete action](https://community.glideapps.com/t/choice-component-incomplete-action/7655)

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**Author:** [@Aristide\_Salvatore](https://community.glideapps.com/u/Aristide_Salvatore)\
**Replies:** 2\
**Last updated:** [April 23, 2020, 1:13am UTC](https://community.glideapps.com/t/choice-component-incomplete-action/7655 "2020-04-23T01:13:22Z")

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Hi friend, im really glad to join glide almos every days since I decovered, but theres a MAIN reason that I cant complete a very good app to after go to pro, the choise option its no available to record the id, only reco…

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