# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=77

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 78

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## [Can't upgrade my app to Pro](https://community.glideapps.com/t/cant-upgrade-my-app-to-pro/16195)

<div class="topic-metadata">

**Author:** [@11139](https://community.glideapps.com/u/11139)\
**Replies:** 1\
**Last updated:** [September 22, 2020, 1:58pm UTC](https://community.glideapps.com/t/cant-upgrade-my-app-to-pro/16195 "2020-09-22T13:58:04Z")

</div>

Hi! I can’t upgrade my published free app to Pro. It nothing happens when I click “Continue” on this screen. Could you help me with it?

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## [Form Submission is allowed without filling mandatory fields](https://community.glideapps.com/t/form-submission-is-allowed-without-filling-mandatory-fields/16123)

<div class="topic-metadata">

**Author:** [@Pratik\_Shah](https://community.glideapps.com/u/Pratik_Shah)\
**Replies:** 8\
**Last updated:** [September 21, 2020, 2:05pm UTC](https://community.glideapps.com/t/form-submission-is-allowed-without-filling-mandatory-fields/16123 "2020-09-21T14:05:03Z")

</div>

Hello @Mark, In my App, while filling up a form, all my fields are mandatory to be filled up. However, I am allowed to submit a form without filling up last couple of fields (which are “Required”). However, kindly note …

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## [Splash screen stopped working](https://community.glideapps.com/t/splash-screen-stopped-working/15974)

<div class="topic-metadata">

**Author:** [@S\_C](https://community.glideapps.com/u/S_C)\
**Replies:** 12\
**Last updated:** [September 21, 2020, 9:53pm UTC](https://community.glideapps.com/t/splash-screen-stopped-working/15974 "2020-09-21T21:53:23Z")

</div>

Has anyone’s splash screen stopped working after today’s updates? My apps splash screen stopped working today.

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## [Date Math Column doesn't populate default value of date component](https://community.glideapps.com/t/date-math-column-doesnt-populate-default-value-of-date-component/16154)

<div class="topic-metadata">

**Author:** [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Replies:** 0\
**Last updated:** [September 21, 2020, 6:28pm UTC](https://community.glideapps.com/t/date-math-column-doesnt-populate-default-value-of-date-component/16154 "2020-09-21T18:28:06Z")

</div>

My app’s URL: https://go.glideapps.com/app/MrQuzOYcmn7FPH2oZApo https://www.loom.com/share/af60c73226834c8b8664690c2ba7994c

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## [BUG in name / domain](https://community.glideapps.com/t/bug-in-name-domain/16151)

<div class="topic-metadata">

**Author:** [@Eduardo\_Rubio](https://community.glideapps.com/u/Eduardo_Rubio)\
**Replies:** 2\
**Last updated:** [September 21, 2020, 5:51pm UTC](https://community.glideapps.com/t/bug-in-name-domain/16151 "2020-09-21T17:51:48Z")

</div>

My app’s URL: https://santinhodigital.glideapp.io/ I had this URL in my name, I lost it to another user, how was that possible? I never gave up on this domain! How to recover it?

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## [Glide Builder keeps refreshing while I'm working](https://community.glideapps.com/t/glide-builder-keeps-refreshing-while-im-working/16059)

<div class="topic-metadata">

**Author:** [@Deena](https://community.glideapps.com/u/Deena)\
**Replies:** 9\
**Last updated:** [September 21, 2020, 10:47am UTC](https://community.glideapps.com/t/glide-builder-keeps-refreshing-while-im-working/16059 "2020-09-21T10:47:45Z")

</div>

@Mark is there a reason the builder keeps refreshing (three bars flashing like when you sign in) while I’m actively working in it? It’s really frustrating and has happened several times today. Anyone else seeing this?

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## [Date & User Specific](https://community.glideapps.com/t/date-user-specific/13801)

<div class="topic-metadata">

**Author:** [@Manu.n](https://community.glideapps.com/u/Manu.n)\
**Replies:** 1\
**Last updated:** [September 21, 2020, 6:55am UTC](https://community.glideapps.com/t/date-user-specific/13801 "2020-09-21T06:55:49Z")

</div>

Hello, It seems to me that the dates and User-Specific does not work (I think I saw on the forum that this is an old problem) I am working on an event management application. I would like each user (Public with email…

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## [Service call to glideapp.io domain restricted?](https://community.glideapps.com/t/service-call-to-glideapp-io-domain-restricted/16110)

<div class="topic-metadata">

**Author:** [@Mark\_Eden](https://community.glideapps.com/u/Mark_Eden)\
**Replies:** 0\
**Last updated:** [September 20, 2020, 7:15pm UTC](https://community.glideapps.com/t/service-call-to-glideapp-io-domain-restricted/16110 "2020-09-20T19:15:26Z")

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I categorized this as a bug. It may or may not be an issue with Glide. Here’s my situation. I use the shrinktheweb service to provide thumbnails of URLs for my portfolio. I have one URL to a glideapp.io URL where shr…

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## [Form not recognizing Text Entry & Number Entry Required](https://community.glideapps.com/t/form-not-recognizing-text-entry-number-entry-required/16076)

<div class="topic-metadata">

**Author:** [@John\_Cabrera](https://community.glideapps.com/u/John_Cabrera)\
**Replies:** 0\
**Last updated:** [September 20, 2020, 6:04am UTC](https://community.glideapps.com/t/form-not-recognizing-text-entry-number-entry-required/16076 "2020-09-20T06:04:42Z")

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Since the update to the Text Entry component (perhaps since the Number Entry update), “Required” is no longer being recognized as a required field by the form. Perhaps it’s the addition of the new Default Value parameter…

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## [You can't copy a copied component](https://community.glideapps.com/t/you-cant-copy-a-copied-component/16043)

<div class="topic-metadata">

**Author:** [@Yasin\_Hassanien](https://community.glideapps.com/u/Yasin_Hassanien)\
**Replies:** 4\
**Last updated:** [September 20, 2020, 5:26am UTC](https://community.glideapps.com/t/you-cant-copy-a-copied-component/16043 "2020-09-20T05:26:59Z")

</div>

If you try to copy a component that is already copied in the first place then it won’t affect or copy it

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## [Glide Sheet Queries](https://community.glideapps.com/t/glide-sheet-queries/15834)

<div class="topic-metadata">

**Author:** [@V88](https://community.glideapps.com/u/V88)\
**Replies:** 23\
**Last updated:** [September 19, 2020, 10:09pm UTC](https://community.glideapps.com/t/glide-sheet-queries/15834 "2020-09-19T22:09:45Z")

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Apologies if I’m late to the party: How do you delete a Glide Sheet? How do you delete one or more rows from a Glide Sheet? How do you create an app with all Glide Sheets and no Google Sheets? Trying to delete a column…

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## [Group by is missing Horizontal option in one of my apps](https://community.glideapps.com/t/group-by-is-missing-horizontal-option-in-one-of-my-apps/16058)

<div class="topic-metadata">

**Author:** [@Deena](https://community.glideapps.com/u/Deena)\
**Replies:** 3\
**Last updated:** [September 19, 2020, 9:57pm UTC](https://community.glideapps.com/t/group-by-is-missing-horizontal-option-in-one-of-my-apps/16058 "2020-09-19T21:57:43Z")

</div>

See screenshot where I have horizontal swiping when using Group by and in another app, it’s missing. Please help - when grouping by, with 6 categories, you can’t have the user vertically scrolling to get to each category…

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## [Top layer is not showing in my iphone but its showing in the simulator. Please Help!](https://community.glideapps.com/t/top-layer-is-not-showing-in-my-iphone-but-its-showing-in-the-simulator-please-help/16060)

<div class="topic-metadata">

**Author:** [@Nash\_Ath\_Abdul\_Baree](https://community.glideapps.com/u/Nash_Ath_Abdul_Baree)\
**Replies:** 1\
**Last updated:** [September 19, 2020, 8:45pm UTC](https://community.glideapps.com/t/top-layer-is-not-showing-in-my-iphone-but-its-showing-in-the-simulator-please-help/16060 "2020-09-19T20:45:06Z")

</div>

My app’s URL:

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## [Favorites Tab - Always Shown](https://community.glideapps.com/t/favorites-tab-always-shown/6827)

<div class="topic-metadata">

**Author:** [@Communications\_CELC](https://community.glideapps.com/u/Communications_CELC)\
**Replies:** 6\
**Last updated:** [September 19, 2020, 5:15pm UTC](https://community.glideapps.com/t/favorites-tab-always-shown/6827 "2020-09-19T17:15:35Z")

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When using the Tiles or Cards layout the “Favorites Tab” will automatically show even though I do not have favorites setup for that information. It will not go away, and I have tried to turn on and off the favorites butt…

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## ["i" shows up on choice components - is irrelevant there](https://community.glideapps.com/t/i-shows-up-on-choice-components-is-irrelevant-there/16049)

<div class="topic-metadata">

**Author:** [@Deena](https://community.glideapps.com/u/Deena)\
**Replies:** 0\
**Last updated:** [September 19, 2020, 3:09pm UTC](https://community.glideapps.com/t/i-shows-up-on-choice-components-is-irrelevant-there/16049 "2020-09-19T15:09:25Z")

</div>

The “i” component loves to pop around uninvited…or at least it seems to me there is no reason that in every choice component, there is an “i” that takes you to the Glide About tab…if there is a reason, please let me know…

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## [Text Entry Min/ Max Length Bug](https://community.glideapps.com/t/text-entry-min-max-length-bug/16032)

<div class="topic-metadata">

**Author:** [@Eric\_Penn](https://community.glideapps.com/u/Eric_Penn)\
**Replies:** 0\
**Last updated:** [September 19, 2020, 2:58am UTC](https://community.glideapps.com/t/text-entry-min-max-length-bug/16032 "2020-09-19T02:58:17Z")

</div>

Text Entry component is not registering “#” as a character. Unable to submit form. Ahh changing it to min 5/ max 6 did the trick!

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## [Item in Edit Mode on App Not Matching Text Entry Component in Sheets](https://community.glideapps.com/t/item-in-edit-mode-on-app-not-matching-text-entry-component-in-sheets/16024)

<div class="topic-metadata">

**Author:** [@spencerb](https://community.glideapps.com/u/spencerb)\
**Replies:** 8\
**Last updated:** [September 19, 2020, 3:43am UTC](https://community.glideapps.com/t/item-in-edit-mode-on-app-not-matching-text-entry-component-in-sheets/16024 "2020-09-19T03:43:29Z")

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My app’s URL: https://htechinv6425.glideapp.io/ I can’t seem to get the Text Component for editing on the app to match what’s in Sheets. Notice how instead of showing Monitor 1 Model, Monitor 1 Barcode, Monitor 2 Model,…

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## [Dropdown in Sheet Getting Erased After User Edit in App](https://community.glideapps.com/t/dropdown-in-sheet-getting-erased-after-user-edit-in-app/16025)

<div class="topic-metadata">

**Author:** [@spencerb](https://community.glideapps.com/u/spencerb)\
**Replies:** 1\
**Last updated:** [September 18, 2020, 10:31pm UTC](https://community.glideapps.com/t/dropdown-in-sheet-getting-erased-after-user-edit-in-app/16025 "2020-09-18T22:31:22Z")

</div>

My app’s URL: https://htechinv6425.glideapp.io/ For dropdowns that have been set up in Sheets, I’ve noticed that when I set it up in the app to edit as a Choice component, it erases the dropdown list in Sheets once a va…

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## [Glide Staging down?](https://community.glideapps.com/t/glide-staging-down/16007)

<div class="topic-metadata">

**Author:** [@Pablo\_books](https://community.glideapps.com/u/Pablo_books)\
**Replies:** 4\
**Last updated:** [September 18, 2020, 5:03pm UTC](https://community.glideapps.com/t/glide-staging-down/16007 "2020-09-18T17:03:29Z")

</div>

When I go to staging.heyglide.com, this is the error message I get: There’s a problem Failed to get document because the client is offline. Is this because heyglide.com is the old domain or something? Also, it made me …

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## [Bar chart showing incorrect data](https://community.glideapps.com/t/bar-chart-showing-incorrect-data/15994)

<div class="topic-metadata">

**Author:** [@alxandrws](https://community.glideapps.com/u/alxandrws)\
**Replies:** 4\
**Last updated:** [September 18, 2020, 1:35pm UTC](https://community.glideapps.com/t/bar-chart-showing-incorrect-data/15994 "2020-09-18T13:35:06Z")

</div>

My app’s URL: https://app.banksybase.com The below chart is showing the right hand item as 240 being the highest number when in fact all the other numbers in my sheet are in the thousands. For example the far left item …

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## [Not refreshing calculations](https://community.glideapps.com/t/not-refreshing-calculations/15802)

<div class="topic-metadata">

**Author:** [@Mike\_Greene](https://community.glideapps.com/u/Mike_Greene)\
**Replies:** 21\
**Last updated:** [September 18, 2020, 5:06am UTC](https://community.glideapps.com/t/not-refreshing-calculations/15802 "2020-09-18T05:06:48Z")

</div>

My app’s URL: https://gobaremeter3.glideapp.io/ Many of the sections in my app use calculations which are perfermed in the app (not in the Google sheet). Recently the calculations dont always work and several of the fie…

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## [DNS and WWW. bug](https://community.glideapps.com/t/dns-and-www-bug/2645)

<div class="topic-metadata">

**Author:** [@Stanislas\_Verjus](https://community.glideapps.com/u/Stanislas_Verjus)\
**Replies:** 17\
**Last updated:** [September 17, 2020, 10:19pm UTC](https://community.glideapps.com/t/dns-and-www-bug/2645 "2020-09-17T22:19:10Z")

</div>

Hello, When i write www.comovert.fr internet send me directly to the GlideApp Home page but when i write comovert.fr i go to my website. Do there is a DNS parameter that i can change or add to have the www.comovert.fr …

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## [Images are not refreshed when they are changed or deleted](https://community.glideapps.com/t/images-are-not-refreshed-when-they-are-changed-or-deleted/15967)

<div class="topic-metadata">

**Author:** [@TeamDigitale](https://community.glideapps.com/u/TeamDigitale)\
**Replies:** 0\
**Last updated:** [September 17, 2020, 7:31pm UTC](https://community.glideapps.com/t/images-are-not-refreshed-when-they-are-changed-or-deleted/15967 "2020-09-17T19:31:10Z")

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My app’s URL: https://mycampusdavinci.glideapp.io/ I have refreshed/deleted some images but the App still show them. You can reproduce the problem in this way in may app Open APP -\> Select “Orari” on bottom right corn…

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## [Filters unexplainably cleared from inline list (but still working)?!](https://community.glideapps.com/t/filters-unexplainably-cleared-from-inline-list-but-still-working/15926)

<div class="topic-metadata">

**Author:** [@Robert\_Petitto](https://community.glideapps.com/u/Robert_Petitto)\
**Replies:** 11\
**Last updated:** [September 17, 2020, 6:11pm UTC](https://community.glideapps.com/t/filters-unexplainably-cleared-from-inline-list-but-still-working/15926 "2020-09-17T18:11:47Z")

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@Mark, My app is set to launch tomorrow and I just noticed that one of the most critical features (the filtering of my primary list) was cleared by itself sometime in the past week or so. Strangely, though, the filter …

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## [Unable to download a link](https://community.glideapps.com/t/unable-to-download-a-link/15938)

<div class="topic-metadata">

**Author:** [@Christian\_Emmanuel](https://community.glideapps.com/u/Christian_Emmanuel)\
**Replies:** 5\
**Last updated:** [September 17, 2020, 1:47pm UTC](https://community.glideapps.com/t/unable-to-download-a-link/15938 "2020-09-17T13:47:59Z")

</div>

My app’s URL: https://go.glideapps.com/app/bSQque1JDNbMiT6bFKY6-template The link to buy this template is a dead-end

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## [This website has been blocked from automatically starting a call](https://community.glideapps.com/t/this-website-has-been-blocked-from-automatically-starting-a-call/15916)

<div class="topic-metadata">

**Author:** [@Christopher\_Jones](https://community.glideapps.com/u/Christopher_Jones)\
**Replies:** 2\
**Last updated:** [September 16, 2020, 10:37pm UTC](https://community.glideapps.com/t/this-website-has-been-blocked-from-automatically-starting-a-call/15916 "2020-09-16T22:37:55Z")

</div>

I get this error message “This website has been blocked from automatically starting a call” anything I can do to stop it?

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## [Switch doesn't recognizing bellow 2nd row (Glide Editor)](https://community.glideapps.com/t/switch-doesnt-recognizing-bellow-2nd-row-glide-editor/15890)

<div class="topic-metadata">

**Author:** [@Lucas\_Pires](https://community.glideapps.com/u/Lucas_Pires)\
**Replies:** 5\
**Last updated:** [September 16, 2020, 5:48pm UTC](https://community.glideapps.com/t/switch-doesnt-recognizing-bellow-2nd-row-glide-editor/15890 "2020-09-16T17:48:31Z")

</div>

Any idea?

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## [Problems With Map](https://community.glideapps.com/t/problems-with-map/15895)

<div class="topic-metadata">

**Author:** [@Fabio\_Leanzi](https://community.glideapps.com/u/Fabio_Leanzi)\
**Replies:** 4\
**Last updated:** [September 16, 2020, 5:32pm UTC](https://community.glideapps.com/t/problems-with-map/15895 "2020-09-16T17:32:48Z")

</div>

Hi, I have a problem with the pins on the map. All the addresses are in Italy, but the system puts some of them in the United States … how could I solve?

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## [How do i make choice to be by each user name linked](https://community.glideapps.com/t/how-do-i-make-choice-to-be-by-each-user-name-linked/15884)

<div class="topic-metadata">

**Author:** [@abe.sherman](https://community.glideapps.com/u/abe.sherman)\
**Replies:** 6\
**Last updated:** [September 16, 2020, 2:13pm UTC](https://community.glideapps.com/t/how-do-i-make-choice-to-be-by-each-user-name-linked/15884 "2020-09-16T14:13:20Z")

</div>

How do i make choice to be user specific when th layout is in detail view? All users that input the data, it only goes in the first row of the sheet, The DB is set as text per user. So here is my issue. The choice in f…

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## [Tab visibility: fields to select belongs to another table](https://community.glideapps.com/t/tab-visibility-fields-to-select-belongs-to-another-table/15873)

<div class="topic-metadata">

**Author:** [@AyS\_0908](https://community.glideapps.com/u/AyS_0908)\
**Replies:** 1\
**Last updated:** [September 16, 2020, 12:22pm UTC](https://community.glideapps.com/t/tab-visibility-fields-to-select-belongs-to-another-table/15873 "2020-09-16T12:22:49Z")

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Hi @Mark, I want to set-up “visibility conditions” on various tabs based upon a \[source\] tab’. This \[source\] tab has 7 columns (picture 1) But in this \[source\] tab config (features \> visibility), the fields in the se…

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