# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=7

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 8

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## [Payment processing error when trying to purchase template](https://community.glideapps.com/t/payment-processing-error-when-trying-to-purchase-template/81990)

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**Author:** [@Andrew\_A](https://community.glideapps.com/u/Andrew_A)\
**Replies:** 2\
**Last updated:** [May 31, 2025, 1:25am UTC](https://community.glideapps.com/t/payment-processing-error-when-trying-to-purchase-template/81990 "2025-05-31T01:25:25Z")

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Description I am attempting to purchase the ‘Location Finder’ template, as seen here, but get error when attempting to pay: Location Finder How to replicate Click the ‘buy template’ button from the link above Attempt…

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## [Can't export table data](https://community.glideapps.com/t/cant-export-table-data/82087)

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**Author:** [@Jessie](https://community.glideapps.com/u/Jessie)\
**Replies:** 8\
**Last updated:** [May 30, 2025, 12:01am UTC](https://community.glideapps.com/t/cant-export-table-data/82087 "2025-05-30T00:01:28Z")

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Team ID: (https://go.glideapps.com/o/wrruiStJR2oPDeZqYCv7) App ID: (https://go.glideapps.com/app/ySeLcvToOWICbwctvjdh/layout) Description Can’t export all fields in table when selecting all = but can when defaults a…

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## [Bug of numbers on mobile (same problem on safari IOS and Google CHrome)](https://community.glideapps.com/t/bug-of-numbers-on-mobile-same-problem-on-safari-ios-and-google-chrome/82056)

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**Author:** [@Patrick\_Perrier](https://community.glideapps.com/u/Patrick_Perrier)\
**Replies:** 9\
**Last updated:** [May 27, 2025, 11:26pm UTC](https://community.glideapps.com/t/bug-of-numbers-on-mobile-same-problem-on-safari-ios-and-google-chrome/82056 "2025-05-27T23:26:30Z")

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First time reporting a bug? Refer to our Start Here post. TEAM : 43ff0uoK472nOSmx0wKh APP : H7318ve5ZrK0T47uExux APP : magner-sl62.glide.page https://go.glideapps.com/o/43ff0uoK472nOSmx0wKh/ App ID: In the Glid…

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## [Mobile display of numbers](https://community.glideapps.com/t/mobile-display-of-numbers/82058)

<div class="topic-metadata">

**Author:** [@Patrick\_Perrier](https://community.glideapps.com/u/Patrick_Perrier)\
**Replies:** 2\
**Last updated:** [May 27, 2025, 12:34am UTC](https://community.glideapps.com/t/mobile-display-of-numbers/82058 "2025-05-27T00:34:40Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/43ff0uoK472nOSmx0wKh/ App ID: In the Glide builder URL, e.g. https://go.glideapps.com…

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## [Bug: Actions are not getting triggered](https://community.glideapps.com/t/bug-actions-are-not-getting-triggered/82046)

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**Author:** [@Dilip\_Adiga](https://community.glideapps.com/u/Dilip_Adiga)\
**Replies:** 3\
**Last updated:** [May 26, 2025, 11:35am UTC](https://community.glideapps.com/t/bug-actions-are-not-getting-triggered/82046 "2025-05-26T11:35:12Z")

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Hi Guys, I just have an action configured on item click in list view where Certain data needs to be written to user table before the Detail screen is opened. For all list views where I have configured this It is not wo…

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## [Bug de saturation de mémoire](https://community.glideapps.com/t/bug-de-saturation-de-memoire/82003)

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**Author:** [@Dany\_Marangon](https://community.glideapps.com/u/Dany_Marangon)\
**Replies:** 3\
**Last updated:** [May 23, 2025, 11:27pm UTC](https://community.glideapps.com/t/bug-de-saturation-de-memoire/82003 "2025-05-23T23:27:46Z")

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Bonjour a vous, Je vous contacte car je tombe sur un bug récurant qui est assez dérangeant.. Lorsque j utiliser le lecteur video sur une playlist youtube, et que celle si comporte plusieurs video, apres ± 20-30 minute …

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## [Some card images not loading on mobile](https://community.glideapps.com/t/some-card-images-not-loading-on-mobile/81988)

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**Author:** [@Pinipy](https://community.glideapps.com/u/Pinipy)\
**Replies:** 10\
**Last updated:** [May 23, 2025, 1:50am UTC](https://community.glideapps.com/t/some-card-images-not-loading-on-mobile/81988 "2025-05-23T01:50:49Z")

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Hello!! Relatively new to using Glide so this could possibly be user error as I’ve been working in desktop mode the entire time - upon opening my app via mobile, some cards load but a large portion of them don’t. Its ran…

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## [Date Format stopped working](https://community.glideapps.com/t/date-format-stopped-working/81976)

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**Author:** [@kingzy](https://community.glideapps.com/u/kingzy)\
**Replies:** 2\
**Last updated:** [May 22, 2025, 3:04am UTC](https://community.glideapps.com/t/date-format-stopped-working/81976 "2025-05-22T03:04:48Z")

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In my Glide app, I am using computed columns to convert a timestamp into date. It works fine, but stops at the last 2 rows as per ss below. The same app is using a linked Glide Table, and this behaviour occurs in both a…

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## [Edit Screen Not Updating Data Immediately After Submission](https://community.glideapps.com/t/edit-screen-not-updating-data-immediately-after-submission/81900)

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**Author:** [@Fabricio\_Diniz](https://community.glideapps.com/u/Fabricio_Diniz)\
**Replies:** 9\
**Last updated:** [May 18, 2025, 11:39pm UTC](https://community.glideapps.com/t/edit-screen-not-updating-data-immediately-after-submission/81900 "2025-05-18T23:39:23Z")

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Hi, I’m having an issue with an edit screen in my Glide app. Users enter data and submit it, but the changes are not saved at all — not in the app and not in the database. However, if I perform the same update manually…

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## [Publishing error](https://community.glideapps.com/t/publishing-error/81869)

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**Author:** [@marko\_bencina](https://community.glideapps.com/u/marko_bencina)\
**Replies:** 1\
**Last updated:** [May 14, 2025, 8:01am UTC](https://community.glideapps.com/t/publishing-error/81869 "2025-05-14T08:01:07Z")

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I recently created and published an app called WildMap (and a second version called WildMapTest). Publishing says it was successful, but when I try to open the public links: https://wildmap.glide.page https://wildmapt…

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## [Problem with edit screen](https://community.glideapps.com/t/problem-with-edit-screen/81862)

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**Author:** [@Anibal\_Hornos](https://community.glideapps.com/u/Anibal_Hornos)\
**Replies:** 1\
**Last updated:** [May 13, 2025, 6:22pm UTC](https://community.glideapps.com/t/problem-with-edit-screen/81862 "2025-05-13T18:22:33Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/your-team-id-here/ https://go.glideapps.com/o/Mafg6kVZEewgnIHabmcd App ID: In the Gli…

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## [Throws users to the main screen](https://community.glideapps.com/t/throws-users-to-the-main-screen/81828)

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**Author:** [@idevnva](https://community.glideapps.com/u/idevnva)\
**Replies:** 5\
**Last updated:** [May 11, 2025, 7:14pm UTC](https://community.glideapps.com/t/throws-users-to-the-main-screen/81828 "2025-05-11T19:14:30Z")

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My app works, almost everything is on BigTables. A very big problem, it is impossible to improve the app when users are working in it, every time a column is changed or a new column is added to the database, users are th…

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## [Comments + Chat components not working?](https://community.glideapps.com/t/comments-chat-components-not-working/81802)

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**Author:** [@fk1214](https://community.glideapps.com/u/fk1214)\
**Replies:** 3\
**Last updated:** [May 10, 2025, 10:49am UTC](https://community.glideapps.com/t/comments-chat-components-not-working/81802 "2025-05-10T10:49:59Z")

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Description I am having problems with the Comments component, not sure if this is a bug :thinking: If it’s the Comments style, no matter whatever the text is, it does not show it. If it’s the Chat style, it doesn’t sho…

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## [Still receiving "Action failed" emails from a team I'm no longer in](https://community.glideapps.com/t/still-receiving-action-failed-emails-from-a-team-im-no-longer-in/81690)

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**Author:** [@fk1214](https://community.glideapps.com/u/fk1214)\
**Replies:** 4\
**Last updated:** [May 8, 2025, 12:22am UTC](https://community.glideapps.com/t/still-receiving-action-failed-emails-from-a-team-im-no-longer-in/81690 "2025-05-08T00:22:14Z")

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A weird glitch I’m seeing is I got removed from a team, but I am still receiving email notifications when an action fails in an app from that team. The “Change your notifications settings” link it meant to redirect me to…

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## [Export CSV - Your Browser prevented this app from opening Message Spillover](https://community.glideapps.com/t/export-csv-your-browser-prevented-this-app-from-opening-message-spillover/81751)

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**Author:** [@Custis](https://community.glideapps.com/u/Custis)\
**Replies:** 2\
**Last updated:** [May 6, 2025, 9:21pm UTC](https://community.glideapps.com/t/export-csv-your-browser-prevented-this-app-from-opening-message-spillover/81751 "2025-05-06T21:21:08Z")

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Team ID: (https://go.glideapps.com/support/f5fba05f-2bc4-4027-871c-f7f4543c5c21) App ID: (https://go.glideapps.com/app/GsVkMkdn57HMNJRCKw9U/layout) Description When I click export csv - and the tab opens in a new wi…

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## [Enabling advanced actions on a collection’s title bar causes the “+” button to open a form for the parent item instead of the correct child item](https://community.glideapps.com/t/enabling-advanced-actions-on-a-collection-s-title-bar-causes-the-button-to-open-a-form-for-the-parent-item-instead-of-the-correct-child-item/81749)

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**Author:** [@Inna\_berkovich](https://community.glideapps.com/u/Inna_berkovich)\
**Replies:** 1\
**Last updated:** [May 6, 2025, 6:46pm UTC](https://community.glideapps.com/t/enabling-advanced-actions-on-a-collection-s-title-bar-causes-the-button-to-open-a-form-for-the-parent-item-instead-of-the-correct-child-item/81749 "2025-05-06T18:46:25Z")

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I’m running into what seems like a bug or unexpected behavior when using Advanced Actions on a Collection component. Here’s the scenario: I have a detail screen showing information from a parent record (let’s call it P…

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## [Image does not refresh after theme change](https://community.glideapps.com/t/image-does-not-refresh-after-theme-change/81499)

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**Author:** [@Patricia.lopes](https://community.glideapps.com/u/Patricia.lopes)\
**Replies:** 5\
**Last updated:** [May 6, 2025, 10:57am UTC](https://community.glideapps.com/t/image-does-not-refresh-after-theme-change/81499 "2025-05-06T10:57:09Z")

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Hi everyone, I’m experiencing an issue with images not updating correctly in my Glide app after switching between themes. Here’s what’s happening: I’m using dynamic images, and when the user changes the theme, the re…

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## [Error opening the app for the first time](https://community.glideapps.com/t/error-opening-the-app-for-the-first-time/81670)

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**Author:** [@Dymar\_Zambrano](https://community.glideapps.com/u/Dymar_Zambrano)\
**Replies:** 4\
**Last updated:** [May 2, 2025, 3:53pm UTC](https://community.glideapps.com/t/error-opening-the-app-for-the-first-time/81670 "2025-05-02T15:53:54Z")

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Hi, I’m trying to open Glide and I get an error. It seems to me that it’s closed for my country (I live in Venezuela), but I would like you to confirm, because I tried to open the app with VPN and it didn’t work. Attach…

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## [Glide Date issues when importing a CSV file](https://community.glideapps.com/t/glide-date-issues-when-importing-a-csv-file/81547)

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**Author:** [@mimof](https://community.glideapps.com/u/mimof)\
**Replies:** 6\
**Last updated:** [April 28, 2025, 2:50pm UTC](https://community.glideapps.com/t/glide-date-issues-when-importing-a-csv-file/81547 "2025-04-28T14:50:09Z")

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Hi, I think this is a bug so I’ve raised it under this topic, hope that’s OK. Team ID: DicJQdwfYZ8IFrkf1dfM App ID: KvYy4BKLNCngUHriZrjO OS/Browser: Windows/Chrome Description I’m importing a CSV file with 3 d…

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## [The Sign in and Sign Up cant be pressed](https://community.glideapps.com/t/the-sign-in-and-sign-up-cant-be-pressed/81585)

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**Author:** [@Ranggi\_Tino\_Fambudi](https://community.glideapps.com/u/Ranggi_Tino_Fambudi)\
**Replies:** 2\
**Last updated:** [April 28, 2025, 12:18pm UTC](https://community.glideapps.com/t/the-sign-in-and-sign-up-cant-be-pressed/81585 "2025-04-28T12:18:41Z")

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Team ID: In the Glide dashoard URL, e.g. (https://go.glideapps.com/join/quizzical-start-e0a4f7) App ID: In the Glide builder URL, e.g. (https://go.glideapps.com/app/t6q38YqmZa1xOBVyL0BE/layout) Description The …

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## [Delete rows action-problems with arrayformula gsheets](https://community.glideapps.com/t/delete-rows-action-problems-with-arrayformula-gsheets/81534)

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**Author:** [@jrox10](https://community.glideapps.com/u/jrox10)\
**Replies:** 8\
**Last updated:** [April 26, 2025, 7:04pm UTC](https://community.glideapps.com/t/delete-rows-action-problems-with-arrayformula-gsheets/81534 "2025-04-26T19:04:49Z")

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When I use a button with the ‘action’ ‘delete row’ in a ‘List’ component that has a google sheet underneath, when I click the button it deletes the data but when the google sheet has several fields with ‘arrayformula’ ei…

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## [Accessibility 🎉](https://community.glideapps.com/t/accessibility/7691)

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**Author:** [@onepixelman](https://community.glideapps.com/u/onepixelman)\
**Replies:** 8\
**Last updated:** [April 26, 2025, 4:13pm UTC](https://community.glideapps.com/t/accessibility/7691 "2025-04-26T16:13:37Z")

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I posted on the old message board about the need for screen reader accessibility and spoke with @JackVaughan briefly over the phone about accessibility needs. It seems like either you all have put in some work in meeting…

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## [Custom Collection won't search Computed Column](https://community.glideapps.com/t/custom-collection-wont-search-computed-column/81544)

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**Author:** [@jb7](https://community.glideapps.com/u/jb7)\
**Replies:** 1\
**Last updated:** [April 25, 2025, 3:55pm UTC](https://community.glideapps.com/t/custom-collection-wont-search-computed-column/81544 "2025-04-25T15:55:57Z")

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Team ID: WgeDOgUr4S7tJON7zeBn App ID: RxzyJGOwPALu1VZjs6OU Description Custom Collection won’t search any Computed Column, only the basic ones. This doesn’t happen in normal collections where computed columns are se…

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## [Date picker doesn't allow going to another month if the date is selected](https://community.glideapps.com/t/date-picker-doesnt-allow-going-to-another-month-if-the-date-is-selected/81432)

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**Author:** [@Omar\_Altememe](https://community.glideapps.com/u/Omar_Altememe)\
**Replies:** 5\
**Last updated:** [April 23, 2025, 9:40am UTC](https://community.glideapps.com/t/date-picker-doesnt-allow-going-to-another-month-if-the-date-is-selected/81432 "2025-04-23T09:40:58Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/your-team-id-here/ App ID: In the Glide builder URL, e.g. (الحجوزات) WHEN OPEN THE A…

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## [Recent change in OpenAI integration?](https://community.glideapps.com/t/recent-change-in-openai-integration/81368)

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**Author:** [@Mark\_Eden](https://community.glideapps.com/u/Mark_Eden)\
**Replies:** 3\
**Last updated:** [April 22, 2025, 8:21am UTC](https://community.glideapps.com/t/recent-change-in-openai-integration/81368 "2025-04-22T08:21:26Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/KrjE4EXx8ozwSuRh1WWB App ID: In the Glide builder URL, e.g. https://go.glideapps.com/…

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## [Missing Computed Columns](https://community.glideapps.com/t/missing-computed-columns/81455)

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**Author:** [@fergotz](https://community.glideapps.com/u/fergotz)\
**Replies:** 1\
**Last updated:** [April 21, 2025, 6:16am UTC](https://community.glideapps.com/t/missing-computed-columns/81455 "2025-04-21T06:16:25Z")

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I have a Time Log app that uses the “Format Time” computed column. I am not getting an output from this column, and when trying to add another computed column, it only gives me the “Experimental Code” type

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## [Date picker don’t work in tablet](https://community.glideapps.com/t/date-picker-don-t-work-in-tablet/81434)

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**Author:** [@Omar\_Altememe](https://community.glideapps.com/u/Omar_Altememe)\
**Replies:** 2\
**Last updated:** [April 19, 2025, 10:39pm UTC](https://community.glideapps.com/t/date-picker-don-t-work-in-tablet/81434 "2025-04-19T22:39:31Z")

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Date picker stop working in tablet while date and time picker still working

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## [Image component does not crop 'multiple images' to selected aspect ratio](https://community.glideapps.com/t/image-component-does-not-crop-multiple-images-to-selected-aspect-ratio/81429)

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**Author:** [@dias](https://community.glideapps.com/u/dias)\
**Replies:** 2\
**Last updated:** [April 19, 2025, 2:10pm UTC](https://community.glideapps.com/t/image-component-does-not-crop-multiple-images-to-selected-aspect-ratio/81429 "2025-04-19T14:10:36Z")

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Hey there folks! I’ve created an image component with its source set to a “Multiple Images” column. I’d like the aspect ratio to be restricted to 16:9, even on images that aren’t 16:9, so I picked “16:9” in the Aspect R…

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## [Issue Adding Single Button (Not Button Block)](https://community.glideapps.com/t/issue-adding-single-button-not-button-block/81388)

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**Author:** [@SEO\_KIOSK\_Digital\_Ph](https://community.glideapps.com/u/SEO_KIOSK_Digital_Ph)\
**Replies:** 3\
**Last updated:** [April 17, 2025, 5:01pm UTC](https://community.glideapps.com/t/issue-adding-single-button-not-button-block/81388 "2025-04-17T17:01:37Z")

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I am using Glide tables and want to add a button not a button block – however there is a glitch because the single squared button still act like a block, and I can not add en singular button to , is there a work around??…

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## [App Start Up Shows Cycling Through of Components Set with Visibility Conditions Before Screen Becomes Functional](https://community.glideapps.com/t/app-start-up-shows-cycling-through-of-components-set-with-visibility-conditions-before-screen-becomes-functional/80592)

<div class="topic-metadata">

**Author:** [@Rob\_Field](https://community.glideapps.com/u/Rob_Field)\
**Replies:** 21\
**Last updated:** [April 16, 2025, 4:25pm UTC](https://community.glideapps.com/t/app-start-up-shows-cycling-through-of-components-set-with-visibility-conditions-before-screen-becomes-functional/80592 "2025-04-16T16:25:59Z")

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Problem described in title. Terrible user experience where each time the app loads the app lags through start up and temporarily shows and cycles though components which shouldn’t be showing due to visibility conditions…

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