# Report a Bug **URL:** https://community.glideapps.com/c/bugs/7.md?page=26 [Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md) **Page:** 27 --- ## [Upgraded to Starter but still showing Free plan](https://community.glideapps.com/t/upgraded-to-starter-but-still-showing-free-plan/69108)
**Author:** [@Karna\_Jani](https://community.glideapps.com/u/Karna_Jani)\ **Replies:** 0\ **Last updated:** [December 30, 2023, 4:08am UTC](https://community.glideapps.com/t/upgraded-to-starter-but-still-showing-free-plan/69108 "2023-12-30T04:08:37Z")
My App/Pages support link: Mail Describe the bug: I’ve upgraded to the Starter plan but the workspace is still set to the free plan. See screenshot below. Link to demo recording (optional): Screeshot --- ## [Can't upgrade to Starter](https://community.glideapps.com/t/cant-upgrade-to-starter/68918)
**Author:** [@PRU](https://community.glideapps.com/u/PRU)\ **Replies:** 4\ **Last updated:** [December 29, 2023, 2:19pm UTC](https://community.glideapps.com/t/cant-upgrade-to-starter/68918 "2023-12-29T14:19:28Z")
I’ve tried upgrading from Free to any of the paid plans but I keep getting this Error: 1056 See screenshot below: I should be redirected to the payment screen to make payment via card, no? --- ## [Urgent Issue: Glide \<\> Airtable Data Syncing Not Working (Error 1035)](https://community.glideapps.com/t/urgent-issue-glide-airtable-data-syncing-not-working-error-1035/68391)
**Author:** [@jonlutz79](https://community.glideapps.com/u/jonlutz79)\ **Replies:** 5\ **Last updated:** [December 28, 2023, 4:17pm UTC](https://community.glideapps.com/t/urgent-issue-glide-airtable-data-syncing-not-working-error-1035/68391 "2023-12-28T16:17:15Z")
First time reporting a bug? Refer to our Start Here post. My App/Pages support link: Glide Describe the bug: Airtable data is no longer syncing with Glide. The following error appears when attempting a manual syn… --- ## [Appearance style setting](https://community.glideapps.com/t/appearance-style-setting/68979)
**Author:** [@Shaman](https://community.glideapps.com/u/Shaman)\ **Replies:** 4\ **Last updated:** [December 25, 2023, 11:28pm UTC](https://community.glideapps.com/t/appearance-style-setting/68979 "2023-12-25T23:28:05Z")
Hi, Seems to be a bug with the style settings, when I choose “Light” the top of the screen does show as light color when viewing the app via the glide platform, but when opening the actual app on a phone it shows a red … --- ## [Now is not today when it's 0:00 - 01:00](https://community.glideapps.com/t/now-is-not-today-when-its-0-00-01-00/68934)
**Author:** [@Joonas\_Tahtinen](https://community.glideapps.com/u/Joonas_Tahtinen)\ **Replies:** 1\ **Last updated:** [December 22, 2023, 2:04am UTC](https://community.glideapps.com/t/now-is-not-today-when-its-0-00-01-00/68934 "2023-12-22T02:04:50Z")
First time reporting a bug? Refer to our Start Here post. My App/Pages support link: https://consistent-fitness.glide.page, but this happens with all apps. Describe the bug: When time is 0:00 - 01:00 Glide doesn’t… --- ## [Bug: AI text returned as URL](https://community.glideapps.com/t/bug-ai-text-returned-as-url/68898)
**Author:** [@J\_Woosley](https://community.glideapps.com/u/J_Woosley)\ **Replies:** 4\ **Last updated:** [December 21, 2023, 4:02am UTC](https://community.glideapps.com/t/bug-ai-text-returned-as-url/68898 "2023-12-21T04:02:14Z")
I’m getting a weird error where sometimes , AI text whether through OPENAI or glide’s ai feature is returned as a url when copy/pasted somewhere else. This isn’t evident when the text is displayed within glide, but when … --- ## [Overlay view Introduced Significant Lag and Other Issues](https://community.glideapps.com/t/overlay-view-introduced-significant-lag-and-other-issues/68777)
**Author:** [@Clifton\_Crouch](https://community.glideapps.com/u/Clifton_Crouch)\ **Replies:** 6\ **Last updated:** [December 21, 2023, 12:23am UTC](https://community.glideapps.com/t/overlay-view-introduced-significant-lag-and-other-issues/68777 "2023-12-21T00:23:57Z")
In testing my app I realized that since my app uses a lot of lists, it was a poor user experience to constantly be sent back to the top of the list each time you went “back” out of an item. I found advice from the commun… --- ## [Google Sheets PivotTable data disappearing?](https://community.glideapps.com/t/google-sheets-pivottable-data-disappearing/68818)
**Author:** [@jkirkwood001](https://community.glideapps.com/u/jkirkwood001)\ **Replies:** 3\ **Last updated:** [December 18, 2023, 9:41pm UTC](https://community.glideapps.com/t/google-sheets-pivottable-data-disappearing/68818 "2023-12-18T21:41:20Z")
My App/Pages support link: (PPI and FI application) Describe the bug: Data in a Google Sheet PivvotTable that will appear in Glide suddenly disappears. The table shown in Glide just has “Rows” and “Values”, like an e… --- ## [Glide deleted a classic app from my teams](https://community.glideapps.com/t/glide-deleted-a-classic-app-from-my-teams/68748)
**Author:** [@Isaac\_Padilla](https://community.glideapps.com/u/Isaac_Padilla)\ **Replies:** 1\ **Last updated:** [December 15, 2023, 8:33pm UTC](https://community.glideapps.com/t/glide-deleted-a-classic-app-from-my-teams/68748 "2023-12-15T20:33:40Z")
The application is still published but it does not appear on my work computer, what can I do? --- ## [Slow app. Anyone can have a look inside?](https://community.glideapps.com/t/slow-app-anyone-can-have-a-look-inside/62011)
**Author:** [@Andrea\_Lasalandra](https://community.glideapps.com/u/Andrea_Lasalandra)\ **Replies:** 4\ **Last updated:** [December 15, 2023, 10:19am UTC](https://community.glideapps.com/t/slow-app-anyone-can-have-a-look-inside/62011 "2023-12-15T10:19:58Z")
Looking for someone who can check my app in detail to see why it has such as slow loading time… can any expert have a quick look? I have made the opening page very light but it’s still too slow --- ## [This app has reached its rows limit - with 3142 rows only!](https://community.glideapps.com/t/this-app-has-reached-its-rows-limit-with-3142-rows-only/68717)
**Author:** [@Alexey\_Baranov1](https://community.glideapps.com/u/Alexey_Baranov1)\ **Replies:** 3\ **Last updated:** [December 15, 2023, 4:15am UTC](https://community.glideapps.com/t/this-app-has-reached-its-rows-limit-with-3142-rows-only/68717 "2023-12-15T04:15:57Z")
My App/Pages support link: https://go.glideapps.com/support/c1f72a39-7260-4974-b84e-66a6be850f91 Describe the bug: There is message “This app has reached its rows limit”, and the app stopped two days allready. The C… --- ## [Calendar do not show all events in weekly and day view](https://community.glideapps.com/t/calendar-do-not-show-all-events-in-weekly-and-day-view/66941)
**Author:** [@Andrew\_Pryhodchenko](https://community.glideapps.com/u/Andrew_Pryhodchenko)\ **Replies:** 7\ **Last updated:** [December 14, 2023, 10:01pm UTC](https://community.glideapps.com/t/calendar-do-not-show-all-events-in-weekly-and-day-view/66941 "2023-12-14T22:01:32Z")
Page with problem: Events showing correctly in Month view, but most of them do not show in week and in day view. Expected behavior: All events visible in month view should also be visible in other views How to repli… --- ## [Not able to view other commenters name and profile photo](https://community.glideapps.com/t/not-able-to-view-other-commenters-name-and-profile-photo/68629)
**Author:** [@DanielJ-TS](https://community.glideapps.com/u/DanielJ-TS)\ **Replies:** 3\ **Last updated:** [December 12, 2023, 8:51pm UTC](https://community.glideapps.com/t/not-able-to-view-other-commenters-name-and-profile-photo/68629 "2023-12-12T20:51:57Z")
I am having an issue with the comments component. I have no issue with the comment appearing but I am not able to see other users names or profile pictures. I can only see the signed in users information. I want it so th… --- ## [Form screen not opening in Chrome but does in Safari](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594)
**Author:** [@Dan\_Balaban](https://community.glideapps.com/u/Dan_Balaban)\ **Replies:** 7\ **Last updated:** [December 12, 2023, 4:47pm UTC](https://community.glideapps.com/t/form-screen-not-opening-in-chrome-but-does-in-safari/68594 "2023-12-12T16:47:02Z")
Hey fellow users and support team! :wave: I’m encountering a bit of a hiccup and could really use your insights or assistance. Bug Description: I’ve recently come across an issue while trying to set up the form screen… --- ## [Error: 1035](https://community.glideapps.com/t/error-1035/68598)
**Author:** [@BorisGligic](https://community.glideapps.com/u/BorisGligic)\ **Replies:** 2\ **Last updated:** [December 12, 2023, 4:33pm UTC](https://community.glideapps.com/t/error-1035/68598 "2023-12-12T16:33:48Z")
When I synchronize the database, I get a pop-up window with Make sure the sheet exists and has not been moved to a different location that causes the Glide login email account to not be able to access the sheet. Error:… --- ## [Our apps are not loading](https://community.glideapps.com/t/our-apps-are-not-loading/68565)
**Author:** [@Dotstory\_Admin](https://community.glideapps.com/u/Dotstory_Admin)\ **Replies:** 3\ **Last updated:** [December 11, 2023, 11:57pm UTC](https://community.glideapps.com/t/our-apps-are-not-loading/68565 "2023-12-11T23:57:38Z")
Hi, Our apps are not loading, We tried in multiple browsers and devices its still the same. https://dashboard.firmtable.in --- ## [Keyboard Bug on Tablet](https://community.glideapps.com/t/keyboard-bug-on-tablet/68575)
**Author:** [@Curtis](https://community.glideapps.com/u/Curtis)\ **Replies:** 1\ **Last updated:** [December 11, 2023, 11:54pm UTC](https://community.glideapps.com/t/keyboard-bug-on-tablet/68575 "2023-12-11T23:54:42Z")
Describe the bug: When closing the keyboard after typing in a text field on a form the page is stuck with a gap at the bottom, see screenshots. Depending on the length of the form this can sometimes hide the close form… --- ## [Glide Exports NOT exporting all data in rows/cells](https://community.glideapps.com/t/glide-exports-not-exporting-all-data-in-rows-cells/68558)
**Author:** [@Kiwi](https://community.glideapps.com/u/Kiwi)\ **Replies:** 1\ **Last updated:** [December 11, 2023, 12:43pm UTC](https://community.glideapps.com/t/glide-exports-not-exporting-all-data-in-rows-cells/68558 "2023-12-11T12:43:36Z")
Glide exports are not exporting all data in the sheet. When I right click on my Glide table and click “export” some data has been missed when I view it in the excel. If I export again the data appeared in the next export… --- ## [Cant see data in Layout and app](https://community.glideapps.com/t/cant-see-data-in-layout-and-app/68560)
**Author:** [@Lazar\_Cenic](https://community.glideapps.com/u/Lazar_Cenic)\ **Replies:** 15\ **Last updated:** [December 11, 2023, 11:14am UTC](https://community.glideapps.com/t/cant-see-data-in-layout-and-app/68560 "2023-12-11T11:14:37Z")
Greeting, right now I can’t see the data in the layout and in the application. The application was working fine, before this problem nothing was changed in the application (settings, columns, etc.) I am also sending pi… --- ## [Row usage show more than in real](https://community.glideapps.com/t/row-usage-show-more-than-in-real/68327)
**Author:** [@user19](https://community.glideapps.com/u/user19)\ **Replies:** 1\ **Last updated:** [December 8, 2023, 11:07pm UTC](https://community.glideapps.com/t/row-usage-show-more-than-in-real/68327 "2023-12-08T23:07:32Z")
My App/Pages support link: https://go.glideapps.com/o/fje9eW5X2ccrAdCE5hjo/usage Describe the bug: System show that used 502 row out of 500. more that day before i delete rows from google sheet, so there are them les… --- ## [Glide API continues to cause issues (200 POST requests) not appearing in data editor](https://community.glideapps.com/t/glide-api-continues-to-cause-issues-200-post-requests-not-appearing-in-data-editor/66855)
**Author:** [@Connor\_Finlayson](https://community.glideapps.com/u/Connor_Finlayson)\ **Replies:** 10\ **Last updated:** [December 7, 2023, 6:08pm UTC](https://community.glideapps.com/t/glide-api-continues-to-cause-issues-200-post-requests-not-appearing-in-data-editor/66855 "2023-12-07T18:08:05Z")
Describe the bug: I am following on from a previous post I made describing issues with making calls to the Glide Tables API: In the above example I made an API call via make.com to update a row in my table. Despite ge… --- ## [Multiple image upload error](https://community.glideapps.com/t/multiple-image-upload-error/68387)
**Author:** [@Charliem](https://community.glideapps.com/u/Charliem)\ **Replies:** 2\ **Last updated:** [December 7, 2023, 4:19pm UTC](https://community.glideapps.com/t/multiple-image-upload-error/68387 "2023-12-07T16:19:33Z")
Multiple image and file Columns are only showing as available as user specific. --- ## [Can't create an app based on google tables](https://community.glideapps.com/t/cant-create-an-app-based-on-google-tables/68429)
**Author:** [@Evgeniy\_LLIS](https://community.glideapps.com/u/Evgeniy_LLIS)\ **Replies:** 6\ **Last updated:** [December 7, 2023, 9:05am UTC](https://community.glideapps.com/t/cant-create-an-app-based-on-google-tables/68429 "2023-12-07T09:05:03Z")
Hello. Faced with the problem of creating an application on google tables. When trying to create an application, a screen with access to google account appears After the screen with access to google docs. The app is n… --- ## [Glide API (sometimes) doesn't update rows](https://community.glideapps.com/t/glide-api-sometimes-doesnt-update-rows/66193)
**Author:** [@Connor\_Finlayson](https://community.glideapps.com/u/Connor_Finlayson)\ **Replies:** 10\ **Last updated:** [December 6, 2023, 1:11pm UTC](https://community.glideapps.com/t/glide-api-sometimes-doesnt-update-rows/66193 "2023-12-06T13:11:51Z")
First time reporting a bug? Refer to our Start Here post. Describe the bug: The GlideAPI doesn’t update the columns as per the API request despite getting a 200 response. Expected behavior: 2 columns in my Glide ta… --- ## [Back arrow sends to top on Inline List](https://community.glideapps.com/t/back-arrow-sends-to-top-on-inline-list/68258)
**Author:** [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\ **Replies:** 4\ **Last updated:** [December 3, 2023, 6:19pm UTC](https://community.glideapps.com/t/back-arrow-sends-to-top-on-inline-list/68258 "2023-12-03T18:19:59Z")
Hi, In the New App version when I click into an inline list to view details of that item, then hit the back arrow, I am sent back to the top of the list. But in the previous Classic App version when clicking the back a… --- ## [Too much google sync](https://community.glideapps.com/t/too-much-google-sync/56354)
**Author:** [@user19](https://community.glideapps.com/u/user19)\ **Replies:** 70\ **Last updated:** [December 3, 2023, 5:14pm UTC](https://community.glideapps.com/t/too-much-google-sync/56354 "2023-12-03T17:14:45Z")
My App/Pages support link: Glide Describe the bug: in several minutes i check usage and see that sync become more and more. there is no any user activity (otherwise “edit” will count, but it’s still). all calculated… --- ## [Bug: Could not fetch image (open AI image generator](https://community.glideapps.com/t/bug-could-not-fetch-image-open-ai-image-generator/68310)
**Author:** [@J\_Woosley](https://community.glideapps.com/u/J_Woosley)\ **Replies:** 1\ **Last updated:** [December 3, 2023, 12:03pm UTC](https://community.glideapps.com/t/bug-could-not-fetch-image-open-ai-image-generator/68310 "2023-12-03T12:03:20Z")
First time reporting a bug? Refer to our Start Here post. My App/Pages support link: Instructions: Support | Glide Docs Describe the bug: “Could not fetch image” Expected behavior: It should work… How to replica… --- ## [No option Duplicate in dashboard with Classic App](https://community.glideapps.com/t/no-option-duplicate-in-dashboard-with-classic-app/68094)
**Author:** [@Alexey\_Baranov1](https://community.glideapps.com/u/Alexey_Baranov1)\ **Replies:** 9\ **Last updated:** [December 2, 2023, 8:27pm UTC](https://community.glideapps.com/t/no-option-duplicate-in-dashboard-with-classic-app/68094 "2023-12-02T20:27:19Z")
Hi! In my Starter Team there is no DUPLICATE option in 3-dot menu. Why? It was rather, the payments is okay. What happening? Support link Glide --- ## [Include Row IDs when searching data table](https://community.glideapps.com/t/include-row-ids-when-searching-data-table/68303)
**Author:** [@HeartwoodTreeCo](https://community.glideapps.com/u/HeartwoodTreeCo)\ **Replies:** 0\ **Last updated:** [December 1, 2023, 5:17pm UTC](https://community.glideapps.com/t/include-row-ids-when-searching-data-table/68303 "2023-12-01T17:17:20Z")
Doing ctrl-f in the data editor and searching for a particular row ID doesn’t work. It seems like I should be able to search on a value in that Row ID columns as well as the others. --- ## [App reached rows limit / Business plan](https://community.glideapps.com/t/app-reached-rows-limit-business-plan/68286)
**Author:** [@Mathieu\_Machado](https://community.glideapps.com/u/Mathieu_Machado)\ **Replies:** 2\ **Last updated:** [December 1, 2023, 4:26am UTC](https://community.glideapps.com/t/app-reached-rows-limit-business-plan/68286 "2023-12-01T04:26:20Z")
Hi, video of my problem : Enregistrement de l’écran 2023-12-01 à 00.39.46.mov - Google Drive I have business plan (100 000 rows), I use less than 50 000 rows But, i cannot use my app because I have warning message … [Previous page](https://community.glideapps.com/c/bugs/7.md?page=25) [Next page](https://community.glideapps.com/c/bugs/7.md?page=27)