# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=24

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 25

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## [Pexels integration not working with new Free plan](https://community.glideapps.com/t/pexels-integration-not-working-with-new-free-plan/70342)

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**Author:** [@Gui\_Rodrigues\_Goncal](https://community.glideapps.com/u/Gui_Rodrigues_Goncal)\
**Replies:** 2\
**Last updated:** [February 1, 2024, 5:59pm UTC](https://community.glideapps.com/t/pexels-integration-not-working-with-new-free-plan/70342 "2024-02-01T17:59:43Z")

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Hi, all. I guess it´s a bug, because I tried with my legacy team and worked fine… But when I did in a new free team (created after the announcement) I am receiving a “No responde” in the column. And the settings a…

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## [Bug in FInd Uses](https://community.glideapps.com/t/bug-in-find-uses/70323)

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**Author:** [@MattLB](https://community.glideapps.com/u/MattLB)\
**Replies:** 3\
**Last updated:** [February 1, 2024, 5:20pm UTC](https://community.glideapps.com/t/bug-in-find-uses/70323 "2024-02-01T17:20:13Z")

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Description Perform Find Uses in the Action Editor Then perform a Find Uses in a Data table (In this case searching for ‘Event Name’ in the Event table) The “Searching for usage of:” does not change from the Acti…

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## [iPhone users not prompted to install?](https://community.glideapps.com/t/iphone-users-not-prompted-to-install/70327)

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**Author:** [@Benjamin\_Strickland](https://community.glideapps.com/u/Benjamin_Strickland)\
**Replies:** 5\
**Last updated:** [February 1, 2024, 12:23am UTC](https://community.glideapps.com/t/iphone-users-not-prompted-to-install/70327 "2024-02-01T00:23:52Z")

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Shouldn’t the iPhone automatically install the Glide app the same as the android?

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## [Resolved: Row limit issue affecting Free plans](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100)

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**Author:** [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Replies:** 14\
**Last updated:** [January 31, 2024, 4:32pm UTC](https://community.glideapps.com/t/resolved-row-limit-issue-affecting-free-plans/70100 "2024-01-31T16:32:08Z")

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We’re aware of an issue affecting Free plans, where users are blocked from using their app as if they’ve reached their row limit. The team is investigating and working on a fix. We’ll update this thread with details as…

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## [Airtable synchronizing very slow](https://community.glideapps.com/t/airtable-synchronizing-very-slow/70235)

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**Author:** [@vedran\_nincevic](https://community.glideapps.com/u/vedran_nincevic)\
**Replies:** 1\
**Last updated:** [January 31, 2024, 12:14am UTC](https://community.glideapps.com/t/airtable-synchronizing-very-slow/70235 "2024-01-31T00:14:07Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/your-team-id-here/ https://go.glideapps.com/o/JkD5b0qIEYQL0gMkGVro App ID: In the Gli…

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## [INCREDIBLY Slow loading on Mobile](https://community.glideapps.com/t/incredibly-slow-loading-on-mobile/61937)

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**Author:** [@Erwin\_Potgieter](https://community.glideapps.com/u/Erwin_Potgieter)\
**Replies:** 21\
**Last updated:** [January 30, 2024, 4:56pm UTC](https://community.glideapps.com/t/incredibly-slow-loading-on-mobile/61937 "2024-01-30T16:56:29Z")

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I tested my apps (with almost no data) on my own mobile device and it took over 20 seconds to render anything. I then thought maybe it’s because I am in South Africa and the servers are in the US, so I did a test on htt…

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## [Unable to access usage and billing tabs](https://community.glideapps.com/t/unable-to-access-usage-and-billing-tabs/70211)

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**Author:** [@Scott\_Plomer](https://community.glideapps.com/u/Scott_Plomer)\
**Replies:** 1\
**Last updated:** [January 29, 2024, 5:34pm UTC](https://community.glideapps.com/t/unable-to-access-usage-and-billing-tabs/70211 "2024-01-29T17:34:06Z")

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I’m attempting to upgrade my account. However the usage and the billing tabs fail to load. I saw on a previous thread that it could be cause by usage going over the limit? However if that is the case, I am unable to u…

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## [Links not working](https://community.glideapps.com/t/links-not-working/70129)

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**Author:** [@Tarniu](https://community.glideapps.com/u/Tarniu)\
**Replies:** 1\
**Last updated:** [January 27, 2024, 6:37pm UTC](https://community.glideapps.com/t/links-not-working/70129 "2024-01-27T18:37:54Z")

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Description Link here at “POINT 2” is not working: and also link here clicking “USER PROFILE COLUMNS” is not working

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## [Custom domain SOS - Cloudflare issue](https://community.glideapps.com/t/custom-domain-sos-cloudflare-issue/70118)

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**Author:** [@Evgeny1](https://community.glideapps.com/u/Evgeny1)\
**Replies:** 3\
**Last updated:** [January 27, 2024, 8:40pm UTC](https://community.glideapps.com/t/custom-domain-sos-cloudflare-issue/70118 "2024-01-27T20:40:51Z")

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Hey folks, I’ve had my custom domain configured, and all worked well. Until this morning I tried accessing my app using the custom domain and saw this: Domain configured correctly: Cloudflare is configured corre…

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## [Bug with Kanban collection](https://community.glideapps.com/t/bug-with-kanban-collection/70159)

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**Author:** [@Mauricio\_Gonzalez](https://community.glideapps.com/u/Mauricio_Gonzalez)\
**Replies:** 1\
**Last updated:** [January 28, 2024, 2:54pm UTC](https://community.glideapps.com/t/bug-with-kanban-collection/70159 "2024-01-28T14:54:02Z")

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hi, I recently found a bug (or at least that’s what I think) when moving the order of the items within one category. I attached an screenshot, but TLDR; I noticed that some of my values are being changed. I will attach …

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## [Can't delete Actions / Can't alter Actions](https://community.glideapps.com/t/cant-delete-actions-cant-alter-actions/69850)

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**Author:** [@samwagner](https://community.glideapps.com/u/samwagner)\
**Replies:** 13\
**Last updated:** [January 27, 2024, 6:22pm UTC](https://community.glideapps.com/t/cant-delete-actions-cant-alter-actions/69850 "2024-01-27T18:22:19Z")

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There are two options to delete existing Actions. However, none of them works. Clicked a thousand times and used different browsers. Any idea? Edit: Even renaming and altering actions don’t work for me.

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## [Current Date returns in varying (user's device) format \> messed up filename for PDF](https://community.glideapps.com/t/current-date-returns-in-varying-users-device-format-messed-up-filename-for-pdf/70092)

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**Author:** [@jkirkwood001](https://community.glideapps.com/u/jkirkwood001)\
**Replies:** 3\
**Last updated:** [January 26, 2024, 10:57pm UTC](https://community.glideapps.com/t/current-date-returns-in-varying-users-device-format-messed-up-filename-for-pdf/70092 "2024-01-26T22:57:36Z")

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I’m not sure if this is a bug, but it messed up an operation generating PDFs with DocsAutomator. In select cases, the filename I’m generating would not produce a valid PDF filename using DocsAutomator. The failed record…

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## ["Could not load network resources"](https://community.glideapps.com/t/could-not-load-network-resources/14141)

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**Author:** [@Aung\_Kaung\_Khant](https://community.glideapps.com/u/Aung_Kaung_Khant)\
**Replies:** 45\
**Last updated:** [January 26, 2024, 1:03am UTC](https://community.glideapps.com/t/could-not-load-network-resources/14141 "2024-01-26T01:03:20Z")

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My app’s URL: https://myandigital.glideapp.io/ A few of my app users have reported a white screen with “Could not load network resources” today. It works fine on most users and on my devices. But some got that error on …

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## [Call API not working with Zapier Webhook](https://community.glideapps.com/t/call-api-not-working-with-zapier-webhook/69834)

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**Author:** [@Cory\_James\_Clouse](https://community.glideapps.com/u/Cory_James_Clouse)\
**Replies:** 13\
**Last updated:** [January 25, 2024, 10:38pm UTC](https://community.glideapps.com/t/call-api-not-working-with-zapier-webhook/69834 "2024-01-25T22:38:25Z")

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\_First time reporting a bug? Yes My glide api code is not working with zapier and the glide support form won’t allow me to request support. Says my email is “invalid” even though it is the email associated with my busi…

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## [Links all apps is down,](https://community.glideapps.com/t/links-all-apps-is-down/70012)

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**Author:** [@Raul\_Ernesto\_Casas](https://community.glideapps.com/u/Raul_Ernesto_Casas)\
**Replies:** 5\
**Last updated:** [January 25, 2024, 5:13pm UTC](https://community.glideapps.com/t/links-all-apps-is-down/70012 "2024-01-25T17:13:25Z")

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Has been 10 hr since apps , all links, all clients. Any help?

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## [Multiple OpenAI Complete Chat Actions do not functioning correctly](https://community.glideapps.com/t/multiple-openai-complete-chat-actions-do-not-functioning-correctly/69941)

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**Author:** [@Bio\_Sam](https://community.glideapps.com/u/Bio_Sam)\
**Replies:** 5\
**Last updated:** [January 25, 2024, 2:31am UTC](https://community.glideapps.com/t/multiple-openai-complete-chat-actions-do-not-functioning-correctly/69941 "2024-01-25T02:31:18Z")

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Hello! I’m encountering an issue with an Action that involves 6 ‘Complete Chat’ actions. The first Action is designed to create content that subsequent actions will elaborate on. However, I’m facing a challenge where th…

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## [App Wont Load. Web Server is Down!](https://community.glideapps.com/t/app-wont-load-web-server-is-down/69972)

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**Author:** [@Michael\_Trimboli](https://community.glideapps.com/u/Michael_Trimboli)\
**Replies:** 10\
**Last updated:** [January 25, 2024, 2:23am UTC](https://community.glideapps.com/t/app-wont-load-web-server-is-down/69972 "2024-01-25T02:23:38Z")

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App Wont Load, getting Web Server is Down error message. See attached screenshot.

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## [Client is Down + Not saving project](https://community.glideapps.com/t/client-is-down-not-saving-project/69975)

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**Author:** [@Bio\_Sam](https://community.glideapps.com/u/Bio_Sam)\
**Replies:** 1\
**Last updated:** [January 25, 2024, 1:03am UTC](https://community.glideapps.com/t/client-is-down-not-saving-project/69975 "2024-01-25T01:03:23Z")

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Hello! I’m encountering a problem with my application. I’m unable to exit the Glide Constructor, and whenever I attempt to publish the app to preserve my work, the client-side crashes… Could this be related to any …

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## [HELP! Server Is Down & Downgraded to Free Plan Despite Being Up to Date](https://community.glideapps.com/t/help-server-is-down-downgraded-to-free-plan-despite-being-up-to-date/69973)

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**Author:** [@dshultz810](https://community.glideapps.com/u/dshultz810)\
**Replies:** 1\
**Last updated:** [January 25, 2024, 1:01am UTC](https://community.glideapps.com/t/help-server-is-down-downgraded-to-free-plan-despite-being-up-to-date/69973 "2024-01-25T01:01:53Z")

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My payment date is Jan 4th for the Team plan and it’s successfully processed. Our next due date is Feb 4th. I was working on one of our apps and then suddenly said our updates couldn’t publish. When I refreshed, it gave…

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## [Even though I should have been able to pay for the pro plan, it switches to the free plan](https://community.glideapps.com/t/even-though-i-should-have-been-able-to-pay-for-the-pro-plan-it-switches-to-the-free-plan/69968)

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**Author:** [@md\_japan](https://community.glideapps.com/u/md_japan)\
**Replies:** 0\
**Last updated:** [January 25, 2024, 12:37am UTC](https://community.glideapps.com/t/even-though-i-should-have-been-able-to-pay-for-the-pro-plan-it-switches-to-the-free-plan/69968 "2024-01-25T00:37:23Z")

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Even though I should have been able to pay for the pro plan, it switches to the free plan. 1.Pro plan payment was completed on January 18th. 2.Today, a limit error suddenly started appearing. 3.For some reason it has …

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## [This app has reached its row limit](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949)

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**Author:** [@kurtis\_gear](https://community.glideapps.com/u/kurtis_gear)\
**Replies:** 13\
**Last updated:** [January 24, 2024, 7:39pm UTC](https://community.glideapps.com/t/this-app-has-reached-its-row-limit/69949 "2024-01-24T19:39:39Z")

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Unsure why, paid a past due invoice, that I was unaware of and still persists.

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## [Android user issue](https://community.glideapps.com/t/android-user-issue/69948)

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**Author:** [@GrumpyRick](https://community.glideapps.com/u/GrumpyRick)\
**Replies:** 2\
**Last updated:** [January 24, 2024, 7:24pm UTC](https://community.glideapps.com/t/android-user-issue/69948 "2024-01-24T19:24:05Z")

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I have a client with some Android users that are having issues with their app. Iphone users are fine. Here is a screen shot.

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## [Modal dialog expected on date entry](https://community.glideapps.com/t/modal-dialog-expected-on-date-entry/69942)

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**Author:** [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Replies:** 0\
**Last updated:** [January 24, 2024, 2:43pm UTC](https://community.glideapps.com/t/modal-dialog-expected-on-date-entry/69942 "2024-01-24T14:43:30Z")

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When I have a dialog to enter a new record, it acts as a Modal (requiring that I either enter the data or exit the screen using the Submit or Cancel button. Tapping outside the dialog does nothing. That is how it should …

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## [Glide Email is going to spam by default](https://community.glideapps.com/t/glide-email-is-going-to-spam-by-default/59828)

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**Author:** [@taleno.digital](https://community.glideapps.com/u/taleno.digital)\
**Replies:** 13\
**Last updated:** [January 24, 2024, 9:33am UTC](https://community.glideapps.com/t/glide-email-is-going-to-spam-by-default/59828 "2024-01-24T09:33:00Z")

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Hi Team, Using the send email action. The email went to spam by default. Hope we can fix this soon. Thanks! :lady\_beetle:

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## [Edit Row counts too much time](https://community.glideapps.com/t/edit-row-counts-too-much-time/69932)

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**Author:** [@user19](https://community.glideapps.com/u/user19)\
**Replies:** 0\
**Last updated:** [January 24, 2024, 9:14am UTC](https://community.glideapps.com/t/edit-row-counts-too-much-time/69932 "2024-01-24T09:14:35Z")

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My App/Pages support link: https://go.glideapps.com/support/edaeabff-f62b-4f9b-b8e7-5013bb662061 Describe the bug: In this period (about 3 week), usage show that was made 1732 edit row. it’s more that 50 each day. m…

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## [Glide cannot replace your Google Sheet These columns are missing:](https://community.glideapps.com/t/glide-cannot-replace-your-google-sheet-these-columns-are-missing/57997)

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**Author:** [@user19](https://community.glideapps.com/u/user19)\
**Replies:** 12\
**Last updated:** [January 24, 2024, 8:53am UTC](https://community.glideapps.com/t/glide-cannot-replace-your-google-sheet-these-columns-are-missing/57997 "2024-01-24T08:53:04Z")

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i made a new file. and copy-past all column from original. so, it’s a mirror of original base. but when try to replace base - i get info that some column is missing. it’s not a true. all the same as original. i can’t …

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## [Certain text entries showing when view conditions are not met, and vice versa](https://community.glideapps.com/t/certain-text-entries-showing-when-view-conditions-are-not-met-and-vice-versa/69822)

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**Author:** [@Sulture](https://community.glideapps.com/u/Sulture)\
**Replies:** 10\
**Last updated:** [January 23, 2024, 4:45pm UTC](https://community.glideapps.com/t/certain-text-entries-showing-when-view-conditions-are-not-met-and-vice-versa/69822 "2024-01-23T16:45:50Z")

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Describe the bug: Some items with a view condition to show itself when a column equals a certain value are doing the opposite (i.e., showing when condition is not met, and not showing when condition is met). However, t…

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## [Multiple apps created when creating new app](https://community.glideapps.com/t/multiple-apps-created-when-creating-new-app/69838)

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**Author:** [@rubenwills](https://community.glideapps.com/u/rubenwills)\
**Replies:** 2\
**Last updated:** [January 22, 2024, 11:39am UTC](https://community.glideapps.com/t/multiple-apps-created-when-creating-new-app/69838 "2024-01-22T11:39:20Z")

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When using the new app creation onboarding, where the user describes the app to be produced and Glide produces a sample app preview, Glide creates multiple instances of the same app. Expected behavior: One app should …

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## [Continued Airtable Syncing Issue](https://community.glideapps.com/t/continued-airtable-syncing-issue/69287)

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**Author:** [@Connor\_Finlayson](https://community.glideapps.com/u/Connor_Finlayson)\
**Replies:** 1\
**Last updated:** [January 22, 2024, 2:11am UTC](https://community.glideapps.com/t/continued-airtable-syncing-issue/69287 "2024-01-22T02:11:34Z")

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I have reported this issue separately to support but wanted to create this topic in case anyone else is running into similar issues. Summary of the problem: User adds some form of information to Glide (let’s say for e…

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## [This app has reached its storage limit, but the row is not hit the limit](https://community.glideapps.com/t/this-app-has-reached-its-storage-limit-but-the-row-is-not-hit-the-limit/57435)

<div class="topic-metadata">

**Author:** [@Muhammad\_iqbal](https://community.glideapps.com/u/Muhammad_iqbal)\
**Replies:** 4\
**Last updated:** [January 21, 2024, 8:52am UTC](https://community.glideapps.com/t/this-app-has-reached-its-storage-limit-but-the-row-is-not-hit-the-limit/57435 "2024-01-21T08:52:01Z")

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This app has reached its storage limit, but the row is not hit the limit. Please fix it if it error

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