# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=16

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 17

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## [Exceeding Row Limit](https://community.glideapps.com/t/exceeding-row-limit/75429)

<div class="topic-metadata">

**Author:** [@Savvas\_Drosos](https://community.glideapps.com/u/Savvas_Drosos)\
**Replies:** 1\
**Last updated:** [August 5, 2024, 9:45am UTC](https://community.glideapps.com/t/exceeding-row-limit/75429 "2024-08-05T09:45:29Z")

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Today, my Legacy plan was discontinued, and I cannot renew it anymore, so I am now on the Free plan. I see that I have around 700 rows, but I keep getting the message “This team has reached its row limit,” even though I …

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## [Runtime error on Glide module on make.com](https://community.glideapps.com/t/runtime-error-on-glide-module-on-make-com/72696)

<div class="topic-metadata">

**Author:** [@ncanoumea](https://community.glideapps.com/u/ncanoumea)\
**Replies:** 11\
**Last updated:** [August 3, 2024, 6:21am UTC](https://community.glideapps.com/t/runtime-error-on-glide-module-on-make-com/72696 "2024-08-03T06:21:41Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: yM8sW3aEYFsFbzPsDOik App ID: ZZ6GVz0BxFIsC9blPnyJ Description I have some scenarios on make involving glide modules. =\> get rows / edit row / crea…

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## [Another problem](https://community.glideapps.com/t/another-problem/75391)

<div class="topic-metadata">

**Author:** [@Ashton\_Pelzel](https://community.glideapps.com/u/Ashton_Pelzel)\
**Replies:** 4\
**Last updated:** [August 3, 2024, 4:08am UTC](https://community.glideapps.com/t/another-problem/75391 "2024-08-03T04:08:00Z")

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I’m trying to remove permissions for my app, but I don’t know how to do it. How do I remove permissions for a email address?

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## [Comment Invisible while writing it](https://community.glideapps.com/t/comment-invisible-while-writing-it/75262)

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**Author:** [@Alexandre\_Bedard](https://community.glideapps.com/u/Alexandre_Bedard)\
**Replies:** 1\
**Last updated:** [July 30, 2024, 2:13pm UTC](https://community.glideapps.com/t/comment-invisible-while-writing-it/75262 "2024-07-30T14:13:55Z")

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Hi, it’s a little specific bug. When i’m writting a comment in particular components, I can’t see what i’m writting until a push enter. The comment’s section need to be inside a “Container”. The Container need to have t…

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## [User is not Recieving PIN](https://community.glideapps.com/t/user-is-not-recieving-pin/75250)

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**Author:** [@Massimo\_Ridella](https://community.glideapps.com/u/Massimo_Ridella)\
**Replies:** 2\
**Last updated:** [July 29, 2024, 8:05pm UTC](https://community.glideapps.com/t/user-is-not-recieving-pin/75250 "2024-07-29T20:05:12Z")

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Hello Everyone! I have one user which doesn’t recieve the PIN for the application login. I have looked into previous posts reporting this and made sure the following weren’t the case: all the same domain? Yes all t…

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## [OpenAI image generation fails](https://community.glideapps.com/t/openai-image-generation-fails/74633)

<div class="topic-metadata">

**Author:** [@fraser](https://community.glideapps.com/u/fraser)\
**Replies:** 9\
**Last updated:** [July 28, 2024, 1:09pm UTC](https://community.glideapps.com/t/openai-image-generation-fails/74633 "2024-07-28T13:09:39Z")

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Team ID: PH3L89RVIsCkbTPRJRBb App ID: - In the Glide builder URL, e.g. https://go.glideapps.com/app/your-app-id-here/layout Description When I use the OpenAI text to image integration it fails, I get an error th…

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## [Glide Service Down?](https://community.glideapps.com/t/glide-service-down/75172)

<div class="topic-metadata">

**Author:** [@Alpha\_University](https://community.glideapps.com/u/Alpha_University)\
**Replies:** 14\
**Last updated:** [July 25, 2024, 9:12pm UTC](https://community.glideapps.com/t/glide-service-down/75172 "2024-07-25T21:12:54Z")

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Hey guys, Is anyone else experiencing the apps and builder not loading?

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## [No negative sign on Android keyboard](https://community.glideapps.com/t/no-negative-sign-on-android-keyboard/75164)

<div class="topic-metadata">

**Author:** [@jarydvisser](https://community.glideapps.com/u/jarydvisser)\
**Replies:** 3\
**Last updated:** [July 25, 2024, 3:34pm UTC](https://community.glideapps.com/t/no-negative-sign-on-android-keyboard/75164 "2024-07-25T15:34:30Z")

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Hi everyone, I was told that since this morning there is no negative sign on a a keyboard popup for number entry form screen on android. I have attached a photo. The UI for adding/uploading a photo on a form screen has …

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## [Push notifications stopped working](https://community.glideapps.com/t/push-notifications-stopped-working/75137)

<div class="topic-metadata">

**Author:** [@Willow](https://community.glideapps.com/u/Willow)\
**Replies:** 1\
**Last updated:** [July 24, 2024, 7:30pm UTC](https://community.glideapps.com/t/push-notifications-stopped-working/75137 "2024-07-24T19:30:58Z")

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Hi everyone, I’m experiencing an issue with push notifications in my app. They were working perfectly until today, but have suddenly stopped functioning. I haven’t made any changes related to push notifications recently…

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## [Push Notifications dont work for me](https://community.glideapps.com/t/push-notifications-dont-work-for-me/75046)

<div class="topic-metadata">

**Author:** [@Vikatchu](https://community.glideapps.com/u/Vikatchu)\
**Replies:** 1\
**Last updated:** [July 24, 2024, 12:30am UTC](https://community.glideapps.com/t/push-notifications-dont-work-for-me/75046 "2024-07-24T00:30:51Z")

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My notifications no longer work, even though I still have enough updates. No one receives them even though they’ve activated them, etc. I have enabled push notifications in glides settings etc.

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## [Form's sticky footer doesn't appear above (z-index) Notes component](https://community.glideapps.com/t/forms-sticky-footer-doesnt-appear-above-z-index-notes-component/75130)

<div class="topic-metadata">

**Author:** [@dharmaapps](https://community.glideapps.com/u/dharmaapps)\
**Replies:** 1\
**Last updated:** [July 24, 2024, 12:21am UTC](https://community.glideapps.com/t/forms-sticky-footer-doesnt-appear-above-z-index-notes-component/75130 "2024-07-24T00:21:17Z")

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Description Using the edit item screen, the sticky footer appears to appear on top of all components besides the Notes component, which seems to have a higher z-index. Here’s a quick Loom video.

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## [Two different users aren't able to submit a form at the same time](https://community.glideapps.com/t/two-different-users-arent-able-to-submit-a-form-at-the-same-time/75121)

<div class="topic-metadata">

**Author:** [@justin\_m](https://community.glideapps.com/u/justin_m)\
**Replies:** 1\
**Last updated:** [July 23, 2024, 8:54pm UTC](https://community.glideapps.com/t/two-different-users-arent-able-to-submit-a-form-at-the-same-time/75121 "2024-07-23T20:54:16Z")

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First time reporting a bug? Refer to our Start Here post. Team ID:\* \`Glide App ID: https://go.glideapps.com/app/your-app-id-here/layout\](Glide) Description Users of this CRM system are attempting to submit a form…

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## [New table component - Filter not showing when applied](https://community.glideapps.com/t/new-table-component-filter-not-showing-when-applied/73176)

<div class="topic-metadata">

**Author:** [@Ahmed\_Abdelraheem](https://community.glideapps.com/u/Ahmed_Abdelraheem)\
**Replies:** 8\
**Last updated:** [July 20, 2024, 12:16am UTC](https://community.glideapps.com/t/new-table-component-filter-not-showing-when-applied/73176 "2024-07-20T00:16:01Z")

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New table component In-app filter: When applied, it doesn’t show how many filters are applied.

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## [Data showing in live app even after deletion from database](https://community.glideapps.com/t/data-showing-in-live-app-even-after-deletion-from-database/75017)

<div class="topic-metadata">

**Author:** [@ayush](https://community.glideapps.com/u/ayush)\
**Replies:** 1\
**Last updated:** [July 19, 2024, 6:43pm UTC](https://community.glideapps.com/t/data-showing-in-live-app-even-after-deletion-from-database/75017 "2024-07-19T18:43:23Z")

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Team ID: : 8rQ4DBodMBdDb08EoJkS In the Glide dashoard URL, e.g. https://go.glideapps.com/o/your-team-id-here/ App ID: : qHuL7GrTFStnbLIAfH7W In the Glide builder URL, e.g. https://go.glideapps.com/app/your-app-id-…

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## [Cannot update a "Date time" field](https://community.glideapps.com/t/cannot-update-a-date-time-field/75000)

<div class="topic-metadata">

**Author:** [@vedran\_nincevic](https://community.glideapps.com/u/vedran_nincevic)\
**Replies:** 2\
**Last updated:** [July 19, 2024, 9:12am UTC](https://community.glideapps.com/t/cannot-update-a-date-time-field/75000 "2024-07-19T09:12:25Z")

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First time reporting a bug? Refer to our Start Here post. \*\*Team ID: Glide \*\*App ID: Glide Description Field “Date time” will not update. How to replicate When I set a “Date time” in new work order, works o…

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## [OpenAI "Complete Chat" action duplicate generation](https://community.glideapps.com/t/openai-complete-chat-action-duplicate-generation/71348)

<div class="topic-metadata">

**Author:** [@Bio\_Sam](https://community.glideapps.com/u/Bio_Sam)\
**Replies:** 7\
**Last updated:** [July 19, 2024, 12:44am UTC](https://community.glideapps.com/t/openai-complete-chat-action-duplicate-generation/71348 "2024-07-19T00:44:34Z")

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I have a table consisting of user-specific columns that I use as a form to input values. Once I fill them, these values are sent to the prompt. The result is then added to the history table, and the values in the first t…

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## [Customized domains not working](https://community.glideapps.com/t/customized-domains-not-working/74804)

<div class="topic-metadata">

**Author:** [@Mike\_Hall1](https://community.glideapps.com/u/Mike_Hall1)\
**Replies:** 9\
**Last updated:** [July 17, 2024, 3:47pm UTC](https://community.glideapps.com/t/customized-domains-not-working/74804 "2024-07-17T15:47:40Z")

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Team ID: wKrldxmz6ESxnU6Z0HUj App ID: FV8hhNsV6hlOo6iQT0NM Description When trying to add a custom domain (i.e. app.mywebsite.com) to an app which used to exist in a previous app, I am getting a blank screen when tr…

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## [Error loading glide.json](https://community.glideapps.com/t/error-loading-glide-json/74940)

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**Author:** [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Replies:** 2\
**Last updated:** [July 16, 2024, 12:09pm UTC](https://community.glideapps.com/t/error-loading-glide-json/74940 "2024-07-16T12:09:33Z")

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## [Button disappears](https://community.glideapps.com/t/button-disappears/74898)

<div class="topic-metadata">

**Author:** [@EMERICK](https://community.glideapps.com/u/EMERICK)\
**Replies:** 2\
**Last updated:** [July 14, 2024, 12:09pm UTC](https://community.glideapps.com/t/button-disappears/74898 "2024-07-14T12:09:07Z")

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Same issue on Firefox, Edge, Chrome. Team ID: https://go.glideapps.com/o/LFpW2OEzEJ2WKJN20jnX App ID: https://go.glideapps.com/app/5i4N3w9M61W0rMgHaqen/layout Description Button disappears if this is no row in the…

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## [Protected Columns Impacting Multiple Apps that Utilize Same Airtable Table](https://community.glideapps.com/t/protected-columns-impacting-multiple-apps-that-utilize-same-airtable-table/72996)

<div class="topic-metadata">

**Author:** [@dharmaapps](https://community.glideapps.com/u/dharmaapps)\
**Replies:** 4\
**Last updated:** [July 12, 2024, 5:28pm UTC](https://community.glideapps.com/t/protected-columns-impacting-multiple-apps-that-utilize-same-airtable-table/72996 "2024-07-12T17:28:54Z")

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I have 2 apps that reference the same tables in Airtable. The users and functionality of the two apps is quite different, however, the data references are the same. When I mark columns protected in one app, it’s automat…

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## [Message field hides under nav bar](https://community.glideapps.com/t/message-field-hides-under-nav-bar/74827)

<div class="topic-metadata">

**Author:** [@Willow](https://community.glideapps.com/u/Willow)\
**Replies:** 4\
**Last updated:** [July 12, 2024, 2:34pm UTC](https://community.glideapps.com/t/message-field-hides-under-nav-bar/74827 "2024-07-12T14:34:17Z")

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is it just me or when I try to send a message on mobile the Type a message field goes under the nav bar?

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## [User email address unable to access app](https://community.glideapps.com/t/user-email-address-unable-to-access-app/73868)

<div class="topic-metadata">

**Author:** [@katyb](https://community.glideapps.com/u/katyb)\
**Replies:** 10\
**Last updated:** [July 12, 2024, 2:13pm UTC](https://community.glideapps.com/t/user-email-address-unable-to-access-app/73868 "2024-07-12T14:13:40Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: EudYjwD4szaoaXqtT2rd App ID: 8axvjQkDIzsZbKGKLCG5 Description Users who should be able to log on, ie their email address should grant them access …

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## [Messed up component on mobile](https://community.glideapps.com/t/messed-up-component-on-mobile/74787)

<div class="topic-metadata">

**Author:** [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Replies:** 3\
**Last updated:** [July 11, 2024, 5:02pm UTC](https://community.glideapps.com/t/messed-up-component-on-mobile/74787 "2024-07-11T17:02:00Z")

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The ‘Title’ part of the title component messes up the text on a mobile device (android). Looks like this on desktop: Looks like this on mobile:

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## [Send Mail not possible](https://community.glideapps.com/t/send-mail-not-possible/74733)

<div class="topic-metadata">

**Author:** [@Bernd\_Grimm](https://community.glideapps.com/u/Bernd_Grimm)\
**Replies:** 4\
**Last updated:** [July 9, 2024, 6:14pm UTC](https://community.glideapps.com/t/send-mail-not-possible/74733 "2024-07-09T18:14:20Z")

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First time reporting a bug? Refer to our Start Here post. App ID: 8yBWpCiIlC3jbVC7MwCR In the Glide builder URL, e.g. BAZ Description Couldn´t send mail How to replicate Build an action - setup action "send …

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## [Localization mistake](https://community.glideapps.com/t/localization-mistake/65391)

<div class="topic-metadata">

**Author:** [@Cem\_Kaan\_KOSALI](https://community.glideapps.com/u/Cem_Kaan_KOSALI)\
**Replies:** 1\
**Last updated:** [July 9, 2024, 2:06pm UTC](https://community.glideapps.com/t/localization-mistake/65391 "2024-07-09T14:06:13Z")

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Turkish Translation Submit is translated as “İbraz Etmek” which is complately wrong. İbraz Etmek is translated as “To Submit” but Submit as button must be translated as “Gönder”. Gönder literaly means Send but used as S…

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## [Credit Card Bug?](https://community.glideapps.com/t/credit-card-bug/74721)

<div class="topic-metadata">

**Author:** [@kapper.ai](https://community.glideapps.com/u/kapper.ai)\
**Replies:** 2\
**Last updated:** [July 9, 2024, 12:07am UTC](https://community.glideapps.com/t/credit-card-bug/74721 "2024-07-09T00:07:34Z")

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Hi there! On my account, my Mastercard credit card gets declined all the time. My card worked just fine for months in a row and keeps working for other SAAS subscriptions. Today alone, 5 subscriptions were paid with t…

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## [Files getting lost while uploading using file picker component](https://community.glideapps.com/t/files-getting-lost-while-uploading-using-file-picker-component/74641)

<div class="topic-metadata">

**Author:** [@Ayush\_Singh](https://community.glideapps.com/u/Ayush_Singh)\
**Replies:** 3\
**Last updated:** [July 7, 2024, 10:57pm UTC](https://community.glideapps.com/t/files-getting-lost-while-uploading-using-file-picker-component/74641 "2024-07-07T22:57:02Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: : 8rQ4DBodMBdDb08EoJkS App ID: : qHuL7GrTFStnbLIAfH7W When uploading pdf files from file picker component to multiple files column in glide table, ra…

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## [Persistent Duplicate Error in MySQL Despite Deleting and Re-adding Record](https://community.glideapps.com/t/persistent-duplicate-error-in-mysql-despite-deleting-and-re-adding-record/74496)

<div class="topic-metadata">

**Author:** [@Namra](https://community.glideapps.com/u/Namra)\
**Replies:** 25\
**Last updated:** [July 3, 2024, 11:07pm UTC](https://community.glideapps.com/t/persistent-duplicate-error-in-mysql-despite-deleting-and-re-adding-record/74496 "2024-07-03T23:07:13Z")

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Hello Gliders, I have been facing this duplicate error for over a week. I tried to tackle it in multiple ways, but no effort was fruitful. Then, I deleted the record with the ID “2147483647” and tried adding a new recor…

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## [Legend not showing in published App](https://community.glideapps.com/t/legend-not-showing-in-published-app/74522)

<div class="topic-metadata">

**Author:** [@Ravikiran\_Sm](https://community.glideapps.com/u/Ravikiran_Sm)\
**Replies:** 2\
**Last updated:** [July 2, 2024, 11:56am UTC](https://community.glideapps.com/t/legend-not-showing-in-published-app/74522 "2024-07-02T11:56:17Z")

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Hi, The legends are not showing for graphs in the published app, details attached below. Editor: Published App: I am facing this issue with all types of graphs in the published app. Any help on this is appreciat…

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## [Column not appearing for user profiles](https://community.glideapps.com/t/column-not-appearing-for-user-profiles/74546)

<div class="topic-metadata">

**Author:** [@Antonio\_Feliciello](https://community.glideapps.com/u/Antonio_Feliciello)\
**Replies:** 3\
**Last updated:** [July 2, 2024, 11:29am UTC](https://community.glideapps.com/t/column-not-appearing-for-user-profiles/74546 "2024-07-02T11:29:38Z")

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Hi Gliders, I was wondering if any of your brilliant minds could help. I am creating a form and want a next button and have been told to do this by a increment number system. My only problem is that the column I wan…

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