# Report a Bug **URL:** https://community.glideapps.com/c/bugs/7.md?page=13 [Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md) **Page:** 14 --- ## [Google Sheet Apps are not loading](https://community.glideapps.com/t/google-sheet-apps-are-not-loading/77054)
**Author:** [@Abdulla\_Bostani](https://community.glideapps.com/u/Abdulla_Bostani)\ **Replies:** 2\ **Last updated:** [October 14, 2024, 11:43pm UTC](https://community.glideapps.com/t/google-sheet-apps-are-not-loading/77054 "2024-10-14T23:43:32Z")
I have 3 Google Sheet Apps connected to the same sheet. But when I try to do any action on them it’s showing me “Your app is offline, You can view this app, but not make changes” Anyone facing the issue? Glide status sho… --- ## [Button problems](https://community.glideapps.com/t/button-problems/77037)
**Author:** [@Rien\_Dumore](https://community.glideapps.com/u/Rien_Dumore)\ **Replies:** 4\ **Last updated:** [October 14, 2024, 11:43pm UTC](https://community.glideapps.com/t/button-problems/77037 "2024-10-14T23:43:12Z")
I noticed this morning when a button is pressed that opens a form screen on overlay or slide in, it turns semi transparent like it always does. However stays semi transparent and doesnt open a new form screen when form i… --- ## [Error Duplicating the App (Glidetables)](https://community.glideapps.com/t/error-duplicating-the-app-glidetables/77074)
**Author:** [@micheal](https://community.glideapps.com/u/micheal)\ **Replies:** 1\ **Last updated:** [October 14, 2024, 11:42pm UTC](https://community.glideapps.com/t/error-duplicating-the-app-glidetables/77074 "2024-10-14T23:42:35Z")
Trying to duplicate an app within Glide is causing an error. Only using glidetables as the data source --- ## [Computed Columns stuck at loading](https://community.glideapps.com/t/computed-columns-stuck-at-loading/77047)
**Author:** [@constantinos\_christo](https://community.glideapps.com/u/constantinos_christo)\ **Replies:** 6\ **Last updated:** [October 14, 2024, 8:57pm UTC](https://community.glideapps.com/t/computed-columns-stuck-at-loading/77047 "2024-10-14T20:57:22Z")
Team ID: qtZ1asZBpzDVxNNaKSld App ID: oKN6hMp7AhFHyvIDQxpk Description All computed columns in my data are stuck at loading. This started happening yesterday and this is still the case. Refreshing or clearing cache d… --- ## [AI services down!](https://community.glideapps.com/t/ai-services-down/77048)
**Author:** [@Miroslav\_Madaric](https://community.glideapps.com/u/Miroslav_Madaric)\ **Replies:** 4\ **Last updated:** [October 14, 2024, 2:28pm UTC](https://community.glideapps.com/t/ai-services-down/77048 "2024-10-14T14:28:49Z")
Already three Glide users reported this glitch: Glide AI “support” makes lousy excuse: “Your OpenAI quota is the cause!”. --- ## [AI Generate text DOWN!](https://community.glideapps.com/t/ai-generate-text-down/77039)
**Author:** [@Miroslav\_Madaric](https://community.glideapps.com/u/Miroslav_Madaric)\ **Replies:** 8\ **Last updated:** [October 14, 2024, 1:10pm UTC](https://community.glideapps.com/t/ai-generate-text-down/77039 "2024-10-14T13:10:24Z")
PANIC!!! AI pg bounce to server error!!! pgbouncer cannot connect to server pgbouncer cannot connect to server pgbouncer cannot connect to server pgbouncer cannot connect to server pgbouncer cannot connect to serve… --- ## [PDFMonkey "pgbouncer cannot connect to server"](https://community.glideapps.com/t/pdfmonkey-pgbouncer-cannot-connect-to-server/77043)
**Author:** [@Roberto\_Corti](https://community.glideapps.com/u/Roberto_Corti)\ **Replies:** 3\ **Last updated:** [October 14, 2024, 1:09pm UTC](https://community.glideapps.com/t/pdfmonkey-pgbouncer-cannot-connect-to-server/77043 "2024-10-14T13:09:29Z")
Hi I’m having an issue trying to generate a pdf. This is the error message: “Generate PDF: pgbouncer cannot connect to server” I’m using this service since months but this morning I got this message. PDFMonkey support … --- ## [DocsAutomator Integration Down](https://community.glideapps.com/t/docsautomator-integration-down/77064)
**Author:** [@mstam2](https://community.glideapps.com/u/mstam2)\ **Replies:** 4\ **Last updated:** [October 14, 2024, 1:09pm UTC](https://community.glideapps.com/t/docsautomator-integration-down/77064 "2024-10-14T13:09:12Z")
Starting this thread so there can be some source of update from Glide, though it is seemingly a known issue. The DocsAutomator integration is down for us across the board, generating a “pgbouncer cannot connect to serve… --- ## [Need Help: Big Query table Giving Unknown error](https://community.glideapps.com/t/need-help-big-query-table-giving-unknown-error/77031)
**Author:** [@Dilip\_Adiga](https://community.glideapps.com/u/Dilip_Adiga)\ **Replies:** 19\ **Last updated:** [October 14, 2024, 12:42pm UTC](https://community.glideapps.com/t/need-help-big-query-table-giving-unknown-error/77031 "2024-10-14T12:42:01Z")
Hi Guys, I have a big query table in my app. It’s giving an unknown error executing query since morning today. Anyone else facing this issue? Or know why it might be happening? I have written to glide support, awai… --- ## [Intercom integration overlay issues](https://community.glideapps.com/t/intercom-integration-overlay-issues/74063)
**Author:** [@Fredrik\_Stoltz](https://community.glideapps.com/u/Fredrik_Stoltz)\ **Replies:** 4\ **Last updated:** [October 14, 2024, 7:05am UTC](https://community.glideapps.com/t/intercom-integration-overlay-issues/74063 "2024-10-14T07:05:42Z")
Just added the Intercom integration and now see that when I click open a chat window, it cannot be closed as the “X” itself is outside the touch area and it is not possible to close the window unless you tilt the phone. … --- ## [Apple Pencil not working on iPad Pro](https://community.glideapps.com/t/apple-pencil-not-working-on-ipad-pro/77017)
**Author:** [@Fadi\_Malek](https://community.glideapps.com/u/Fadi_Malek)\ **Replies:** 2\ **Last updated:** [October 13, 2024, 9:10am UTC](https://community.glideapps.com/t/apple-pencil-not-working-on-ipad-pro/77017 "2024-10-13T09:10:12Z")
Team ID: https://go.glideapps.com/o/oGqYDxcXByTYiR408BxD App ID: https://go.glideapps.com/app/7TVcI0n52BmuZiTdG1WP/layout Description Apple Pencil will scroll, but does not push buttons on my iPad Pro 11. Finger ac… --- ## [Issue with Accessing Glide's Back-Office After Upgrading to a Maker Account](https://community.glideapps.com/t/issue-with-accessing-glides-back-office-after-upgrading-to-a-maker-account/76991)
**Author:** [@Catalan66](https://community.glideapps.com/u/Catalan66)\ **Replies:** 13\ **Last updated:** [October 12, 2024, 8:04pm UTC](https://community.glideapps.com/t/issue-with-accessing-glides-back-office-after-upgrading-to-a-maker-account/76991 "2024-10-12T20:04:05Z")
Hello Glide Community, On 09/13, I upgraded from a free account to a Maker account for $49 in order to access more features for my app. However, for the past week, despite numerous attempts, I have been unable to access… --- ## [Rollup Average Issue on Big Table](https://community.glideapps.com/t/rollup-average-issue-on-big-table/76955)
**Author:** [@GT\_Formation](https://community.glideapps.com/u/GT_Formation)\ **Replies:** 4\ **Last updated:** [October 10, 2024, 2:10pm UTC](https://community.glideapps.com/t/rollup-average-issue-on-big-table/76955 "2024-10-10T14:10:05Z")
Hello, I have a problem in Big Table with a “Rollup” column that calculates the average of a “Math” column with a simple calculation ( (a+b+c)/d ). I’m supposed to have the same result, since the average is based on … --- ## [Video component - app restarts and video stops](https://community.glideapps.com/t/video-component-app-restarts-and-video-stops/76962)
**Author:** [@Fernanda\_Rojas](https://community.glideapps.com/u/Fernanda_Rojas)\ **Replies:** 1\ **Last updated:** [October 10, 2024, 12:20am UTC](https://community.glideapps.com/t/video-component-app-restarts-and-video-stops/76962 "2024-10-10T00:20:35Z")
First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/GKajJImrRWDRvUzuLuVP/ App ID: In the Glide builder URL, e.g. https://go.glideapps.com… --- ## [Send email action not working!](https://community.glideapps.com/t/send-email-action-not-working/76908)
**Author:** [@Rien\_Dumore](https://community.glideapps.com/u/Rien_Dumore)\ **Replies:** 9\ **Last updated:** [October 9, 2024, 2:53pm UTC](https://community.glideapps.com/t/send-email-action-not-working/76908 "2024-10-09T14:53:16Z")
The send email action is not working for me, does anyone else experience this problem? I use a business and a team account, on both the send email action is not working. Can anyone help? Sincerely Rien. --- ## [Visibility Condition Works, but Action Condition Fails](https://community.glideapps.com/t/visibility-condition-works-but-action-condition-fails/76874)
**Author:** [@Antoine\_Staub](https://community.glideapps.com/u/Antoine_Staub)\ **Replies:** 7\ **Last updated:** [October 9, 2024, 7:32am UTC](https://community.glideapps.com/t/visibility-condition-works-but-action-condition-fails/76874 "2024-10-09T07:32:46Z")
In this screenshot, I have set the Action Condition so that the button is clickable only when the ‘Company Name’ field is not empty. Here, despite entering a value in the ‘Company Name’ field, the Action Condition … --- ## [Mobile Version Log In Issues](https://community.glideapps.com/t/mobile-version-log-in-issues/76925)
**Author:** [@Isaac\_Nichols](https://community.glideapps.com/u/Isaac_Nichols)\ **Replies:** 1\ **Last updated:** [October 9, 2024, 3:44am UTC](https://community.glideapps.com/t/mobile-version-log-in-issues/76925 "2024-10-09T03:44:16Z")
I configured a custom URL with an app a couple days ago. yesterday it finished setting up. On desktop everything works fine in terms of signing in. On the mobile version, When i try and continue with google I, get a bla… --- ## [Ai Component Failing to Render](https://community.glideapps.com/t/ai-component-failing-to-render/76898)
**Author:** [@tylerisanoob](https://community.glideapps.com/u/tylerisanoob)\ **Replies:** 3\ **Last updated:** [October 8, 2024, 5:04pm UTC](https://community.glideapps.com/t/ai-component-failing-to-render/76898 "2024-10-08T17:04:32Z")
Team ID: xvUe0wGI62d6kPv9D8q4 App ID: 7Vq4C97h5iD3QVORKVtg Description I created an Ai component that beautifully rendered some text, it worked for several weeks until one day the text stopped displaying. No matt… --- ## [Can't change or delete action](https://community.glideapps.com/t/cant-change-or-delete-action/76926)
**Author:** [@madb](https://community.glideapps.com/u/madb)\ **Replies:** 1\ **Last updated:** [October 8, 2024, 4:21pm UTC](https://community.glideapps.com/t/cant-change-or-delete-action/76926 "2024-10-08T16:21:26Z")
I can’t change or delete this “On submit” action on an edit screen. It’s stuck on “Generate text”. It’s causing an error every time someone is submitting changes. Team ID: fS4pm65nsLjfXnWM0q8i In the Glide dashoard… --- ## [Password lost : Send email not working](https://community.glideapps.com/t/password-lost-send-email-not-working/76914)
**Author:** [@jean-Christophe\_Gonz](https://community.glideapps.com/u/jean-Christophe_Gonz)\ **Replies:** 1\ **Last updated:** [October 8, 2024, 10:06am UTC](https://community.glideapps.com/t/password-lost-send-email-not-working/76914 "2024-10-08T10:06:13Z")
I’m a teacher et some of my students have lost their password to sign in glideapp. Glide notices that it send an email to account address email but nothing arrives in the mailbox. Could you help us. Best regards --- ## [Why is this happening](https://community.glideapps.com/t/why-is-this-happening/75264)
**Author:** [@Ashton\_Pelzel](https://community.glideapps.com/u/Ashton_Pelzel)\ **Replies:** 12\ **Last updated:** [October 7, 2024, 4:40pm UTC](https://community.glideapps.com/t/why-is-this-happening/75264 "2024-10-07T16:40:07Z")
So I was making a social media, and editing is allowed for other people to edit other’s stuff, while it should be off. Any tips? --- ## [Duplicating and then renaming a project is very slow](https://community.glideapps.com/t/duplicating-and-then-renaming-a-project-is-very-slow/76856)
**Author:** [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\ **Replies:** 2\ **Last updated:** [October 6, 2024, 10:39am UTC](https://community.glideapps.com/t/duplicating-and-then-renaming-a-project-is-very-slow/76856 "2024-10-06T10:39:24Z")
Team ID: 8b70855e-14db-4459-af9b-500f30ca7725 App ID: d99d4274-3941-4702-b83e-1646493394fe Description When I duplicate a project, rename it, and then exit the project to the dashboard, the project is not rename. Af… --- ## [WebP Animation Cutoff in Glide Due to Cloudinary Optimization](https://community.glideapps.com/t/webp-animation-cutoff-in-glide-due-to-cloudinary-optimization/76852)
**Author:** [@Himaladin](https://community.glideapps.com/u/Himaladin)\ **Replies:** 0\ **Last updated:** [October 5, 2024, 1:24pm UTC](https://community.glideapps.com/t/webp-animation-cutoff-in-glide-due-to-cloudinary-optimization/76852 "2024-10-05T13:24:45Z")
There is a bug where the duration of WebP animation files is being cut off because Glide uses Cloudinary to optimize images. This bug occurs due to the use of “f\_auto,w\_1350,c\_limit” on all images within Glide, particula… --- ## [Adjusting column width in Glide Data sheet](https://community.glideapps.com/t/adjusting-column-width-in-glide-data-sheet/13564)
**Author:** [@Les\_Henderson](https://community.glideapps.com/u/Les_Henderson)\ **Replies:** 9\ **Last updated:** [October 4, 2024, 1:11am UTC](https://community.glideapps.com/t/adjusting-column-width-in-glide-data-sheet/13564 "2024-10-04T01:11:37Z")
For the life of me, I can’t adjust the width of the data sheet columns to see things better. What am I doing wrong? Is it not possible to do? --- ## [Bug in relation column](https://community.glideapps.com/t/bug-in-relation-column/76310)
**Author:** [@Edilson](https://community.glideapps.com/u/Edilson)\ **Replies:** 38\ **Last updated:** [September 17, 2024, 11:46am UTC](https://community.glideapps.com/t/bug-in-relation-column/76310 "2024-09-17T11:46:33Z")
Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/itorPBy4R2zAvw3F6skq/ App ID: In the Glide builder URL, e.g. https://go.glideapps.com/app/VU0xeIuP66NLWcILkE8z/data Description I have a bug w… --- ## [Builder not loading - Editor stopped working for my app](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759)
**Author:** [@spoly](https://community.glideapps.com/u/spoly)\ **Replies:** 13\ **Last updated:** [October 2, 2024, 7:51pm UTC](https://community.glideapps.com/t/builder-not-loading-editor-stopped-working-for-my-app/76759 "2024-10-02T19:51:49Z")
Description I was editing my app inside Editor, and then suddenly it turned blank. I refreshed multiple times, cleared cache and tried connecting from different operating systems, it’s always just stuck on loading scr… --- ## [Hard to recreate: Set-Column-Values resets to default 'randomly'](https://community.glideapps.com/t/hard-to-recreate-set-column-values-resets-to-default-randomly/76517)
**Author:** [@MattLB](https://community.glideapps.com/u/MattLB)\ **Replies:** 6\ **Last updated:** [October 1, 2024, 2:46am UTC](https://community.glideapps.com/t/hard-to-recreate-set-column-values-resets-to-default-randomly/76517 "2024-10-01T02:46:28Z")
Documenting process of complex BUG interaction. I created two collections based on the same underlying query: one a card and the other a table. The end user can view the data based on their preferences (as a list or as … --- ## [Email Login Issue - "This email address does not have access to this app"](https://community.glideapps.com/t/email-login-issue-this-email-address-does-not-have-access-to-this-app/76712)
**Author:** [@rubilva](https://community.glideapps.com/u/rubilva)\ **Replies:** 2\ **Last updated:** [September 30, 2024, 12:34pm UTC](https://community.glideapps.com/t/email-login-issue-this-email-address-does-not-have-access-to-this-app/76712 "2024-09-30T12:34:34Z")
Hello Glide Community, I’m facing an issue with my Glide app where users are unable to log in, even though their email addresses have been added to the “Users” table. When they attempt to log in, they receive the follow… --- ## [Instructions in AI Documnt to text are missing](https://community.glideapps.com/t/instructions-in-ai-documnt-to-text-are-missing/76693)
**Author:** [@Miroslav\_Madaric](https://community.glideapps.com/u/Miroslav_Madaric)\ **Replies:** 8\ **Last updated:** [September 30, 2024, 11:06am UTC](https://community.glideapps.com/t/instructions-in-ai-documnt-to-text-are-missing/76693 "2024-09-30T11:06:19Z")
First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/your-team-id-here/ App ID: In the Glide builder URL, e.g. https://go.glideapps.com/ap… --- ## [Make (Previously Integromat) Edit Row Module only working occasionally](https://community.glideapps.com/t/make-previously-integromat-edit-row-module-only-working-occasionally/76597)
**Author:** [@jcabs13](https://community.glideapps.com/u/jcabs13)\ **Replies:** 10\ **Last updated:** [September 26, 2024, 3:14pm UTC](https://community.glideapps.com/t/make-previously-integromat-edit-row-module-only-working-occasionally/76597 "2024-09-26T15:14:42Z")
I know there is documentation on doing HTTPS request to the Glide API but there is now a Glide specific module in Make for edit rows. I would prefer using this and have setup several automations with it. The issue is tha… [Previous page](https://community.glideapps.com/c/bugs/7.md?page=12) [Next page](https://community.glideapps.com/c/bugs/7.md?page=14)