# Report a Bug

**URL:** https://community.glideapps.com/c/bugs/7.md?page=12

[Latest](https://community.glideapps.com/latest.md) · [Categories](https://community.glideapps.com/categories.md) · [Tags](https://community.glideapps.com/tags.md)

**Page:** 13

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## [Based on the billing period, the free 10 user, will reset after deleted, but it never got reset, anybody knows?](https://community.glideapps.com/t/based-on-the-billing-period-the-free-10-user-will-reset-after-deleted-but-it-never-got-reset-anybody-knows/77933)

<div class="topic-metadata">

**Author:** [@ihatcoy](https://community.glideapps.com/u/ihatcoy)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 1:05pm UTC](https://community.glideapps.com/t/based-on-the-billing-period-the-free-10-user-will-reset-after-deleted-but-it-never-got-reset-anybody-knows/77933 "2024-11-15T13:05:52Z")

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based on the billing period, the free 10 user, will reset after deleted, but it never got reset, anybody knows? Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/your-team-id-here/ App ID: In th…

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## [Access request not working](https://community.glideapps.com/t/access-request-not-working/76634)

<div class="topic-metadata">

**Author:** [@Safe\_Supply](https://community.glideapps.com/u/Safe_Supply)\
**Replies:** 14\
**Last updated:** [November 15, 2024, 5:49am UTC](https://community.glideapps.com/t/access-request-not-working/76634 "2024-11-15T05:49:18Z")

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When I get a user request I hit the link to accept it and I jump to the screen which is blank apart from the glide animation… the request comes into the data screen. Team ID: In the Glide dashoard URL, e.g. https://…

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## [Aria-Label Button Text Sometimes Showing Up on Android](https://community.glideapps.com/t/aria-label-button-text-sometimes-showing-up-on-android/77921)

<div class="topic-metadata">

**Author:** [@Drew1](https://community.glideapps.com/u/Drew1)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 3:07am UTC](https://community.glideapps.com/t/aria-label-button-text-sometimes-showing-up-on-android/77921 "2024-11-15T03:07:22Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/H9tKiinssSRYzjWekot0/ App ID: In the Glide builder URL, e.g. https://go.glideapps.com…

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## [Layout Compression in Title Component's "Simple" Style with Compact Size](https://community.glideapps.com/t/layout-compression-in-title-components-simple-style-with-compact-size/77847)

<div class="topic-metadata">

**Author:** [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Replies:** 1\
**Last updated:** [November 13, 2024, 12:14am UTC](https://community.glideapps.com/t/layout-compression-in-title-components-simple-style-with-compact-size/77847 "2024-11-13T00:14:53Z")

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When using the Title component with the “Simple” style, if you set a title, add an image, and include an action, then switch the size to “Compact,” the layout becomes compressed: The “Default” style is less impacted …

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## [Can't access App from Edge Browser](https://community.glideapps.com/t/cant-access-app-from-edge-browser/11601)

<div class="topic-metadata">

**Author:** [@adelhammoud](https://community.glideapps.com/u/adelhammoud)\
**Replies:** 2\
**Last updated:** [June 30, 2020, 11:16am UTC](https://community.glideapps.com/t/cant-access-app-from-edge-browser/11601 "2020-06-30T11:16:21Z")

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My app’s URL: Apps@ibs-box.com It goes to blank screen after signing in (white list email receiving pin ) - but I can access ok from Chrome. Here’s image of console logs

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## [Application doesn't work on IOS](https://community.glideapps.com/t/application-doesnt-work-on-ios/77801)

<div class="topic-metadata">

**Author:** [@lauren](https://community.glideapps.com/u/lauren)\
**Replies:** 3\
**Last updated:** [November 11, 2024, 4:50pm UTC](https://community.glideapps.com/t/application-doesnt-work-on-ios/77801 "2024-11-11T16:50:02Z")

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Description Users on Iphone can’t have access to the mobile version of the app. As soon as they first reach the first page, the page is relaunched and when relaunched the message “a recurring problem has occurred on th…

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## [Glide Caido](https://community.glideapps.com/t/glide-caido/77805)

<div class="topic-metadata">

**Author:** [@Ivan\_Garzon](https://community.glideapps.com/u/Ivan_Garzon)\
**Replies:** 3\
**Last updated:** [November 10, 2024, 9:50pm UTC](https://community.glideapps.com/t/glide-caido/77805 "2024-11-10T21:50:33Z")

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Todas Mis Aplicaciones Caídas Hace 1 hora.

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## [Visibility Conditions Not Working](https://community.glideapps.com/t/visibility-conditions-not-working/77787)

<div class="topic-metadata">

**Author:** [@Atom](https://community.glideapps.com/u/Atom)\
**Replies:** 6\
**Last updated:** [November 10, 2024, 2:25pm UTC](https://community.glideapps.com/t/visibility-conditions-not-working/77787 "2024-11-10T14:25:45Z")

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Visibility condition issues. I’m trying to display the hint only when there are no related Units for the Property, however it’s not working. I also attempted to do a count of the Units with a condition to display if the …

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## [Related values are interpreted as "empty" in conditions](https://community.glideapps.com/t/related-values-are-interpreted-as-empty-in-conditions/77708)

<div class="topic-metadata">

**Author:** [@Miroslav\_Madaric](https://community.glideapps.com/u/Miroslav_Madaric)\
**Replies:** 4\
**Last updated:** [November 7, 2024, 12:56pm UTC](https://community.glideapps.com/t/related-values-are-interpreted-as-empty-in-conditions/77708 "2024-11-07T12:56:04Z")

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Team ID: \[- In the Glide dashoard URL, e.g. (https://go.glideapps.com/o/aoIEJuU3yr4gfS000qxd) App ID: https://go.glideapps.com/app/g6G0P5TUjf8wxcgVqMuz/layout Description When I use values from relation (rel itself…

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## [Radial Chart not showing the correct stats](https://community.glideapps.com/t/radial-chart-not-showing-the-correct-stats/77611)

<div class="topic-metadata">

**Author:** [@Fabio\_Fulci](https://community.glideapps.com/u/Fabio_Fulci)\
**Replies:** 2\
**Last updated:** [November 5, 2024, 12:30am UTC](https://community.glideapps.com/t/radial-chart-not-showing-the-correct-stats/77611 "2024-11-05T00:30:04Z")

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Team ID: In the Glide dashoard URL, e.g. https://go.glideapps.com/o/uLoA3HIeXok2PkqLXF2y App ID: In the Glide builder URL, e.g. https://go.glideapps.com/app/S8IUAc9fxywEybOuWXEl Description The pie chart is sho…

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## [Links disappear in database, buttons dissappear, no dropdown option](https://community.glideapps.com/t/links-disappear-in-database-buttons-dissappear-no-dropdown-option/77559)

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**Author:** [@Felix\_Bachle1](https://community.glideapps.com/u/Felix_Bachle1)\
**Replies:** 5\
**Last updated:** [November 2, 2024, 6:45pm UTC](https://community.glideapps.com/t/links-disappear-in-database-buttons-dissappear-no-dropdown-option/77559 "2024-11-02T18:45:16Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: aVYrTSrItcwnjVq1Zt8D App ID: https://go.glideapps.com/app/aVYrTSrItcwnjVq1Zt8D/layout Description: I observed several issues in the last days: Lin…

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## [Glide Community FAQ Link 404](https://community.glideapps.com/t/glide-community-faq-link-404/77506)

<div class="topic-metadata">

**Author:** [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Replies:** 1\
**Last updated:** [October 31, 2024, 11:53pm UTC](https://community.glideapps.com/t/glide-community-faq-link-404/77506 "2024-10-31T23:53:56Z")

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The FAQ link in the Glide Community website shows a 404 error page.

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## [Template Store But - App Extra Empty Row added to tables causing app to break in the viewer](https://community.glideapps.com/t/template-store-but-app-extra-empty-row-added-to-tables-causing-app-to-break-in-the-viewer/77496)

<div class="topic-metadata">

**Author:** [@abdo](https://community.glideapps.com/u/abdo)\
**Replies:** 1\
**Last updated:** [October 31, 2024, 11:42pm UTC](https://community.glideapps.com/t/template-store-but-app-extra-empty-row-added-to-tables-causing-app-to-break-in-the-viewer/77496 "2024-10-31T23:42:19Z")

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So my app in the template store has been updated. a new empty row has been added causing it to break in the template store Any idea how this can happen? App has already been duplicated 17 times Seems to be a bug beca…

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## [Issue with Glide Forum Web App Icon on Android](https://community.glideapps.com/t/issue-with-glide-forum-web-app-icon-on-android/77492)

<div class="topic-metadata">

**Author:** [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Replies:** 0\
**Last updated:** [October 30, 2024, 10:46pm UTC](https://community.glideapps.com/t/issue-with-glide-forum-web-app-icon-on-android/77492 "2024-10-30T22:46:41Z")

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I’ve noticed a minor but somewhat inconvenient issue when installing the Glide Forum as a web app on Android – the icon appears as a plain white image.

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## [🚨 VERY URGENT Integrations and Webhooks disappeared!](https://community.glideapps.com/t/very-urgent-integrations-and-webhooks-disappeared/77457)

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**Author:** [@Benjamin\_Sabbah](https://community.glideapps.com/u/Benjamin_Sabbah)\
**Replies:** 6\
**Last updated:** [October 30, 2024, 7:15pm UTC](https://community.glideapps.com/t/very-urgent-integrations-and-webhooks-disappeared/77457 "2024-10-30T19:15:01Z")

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Hi, I am on a legacy pro plan. When waking up this morning, all my integrations and webhooks configured had disappeared. Very annoying since many features are now blocked. I don’t know what happens and what to do ? H…

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## [Deleting content from Content fields - annoyingly - removes the component](https://community.glideapps.com/t/deleting-content-from-content-fields-annoyingly-removes-the-component/77442)

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**Author:** [@Andrew\_Davies](https://community.glideapps.com/u/Andrew_Davies)\
**Replies:** 4\
**Last updated:** [October 30, 2024, 6:14pm UTC](https://community.glideapps.com/t/deleting-content-from-content-fields-annoyingly-removes-the-component/77442 "2024-10-30T18:14:32Z")

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First time I have seen this. Added an Action Row Configured the button Went to delete the default value in the “Text” field The whole component (Action Row) is deleted. Frustrating. My bet is this is related to Inl…

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## [Get part of URL not working](https://community.glideapps.com/t/get-part-of-url-not-working/77203)

<div class="topic-metadata">

**Author:** [@Fedor\_Menshenin](https://community.glideapps.com/u/Fedor_Menshenin)\
**Replies:** 5\
**Last updated:** [October 30, 2024, 12:10am UTC](https://community.glideapps.com/t/get-part-of-url-not-working/77203 "2024-10-30T00:10:29Z")

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For some reason, I can’t pull any data from links anymore. The problem has been happening for the past two days. Does anyone know why? Am I doing something wrong? https://youtu.be/tu0NaSxmD24

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## [Image glitch when transitioning between screens](https://community.glideapps.com/t/image-glitch-when-transitioning-between-screens/77331)

<div class="topic-metadata">

**Author:** [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Replies:** 1\
**Last updated:** [October 25, 2024, 6:15pm UTC](https://community.glideapps.com/t/image-glitch-when-transitioning-between-screens/77331 "2024-10-25T18:15:52Z")

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Team ID: MFgwxuJCGExSnAv1uYre App ID: ov2nF5ayQc4wK5jVvF4R Description Image glitch on changing screens. How to replicate Use the search bar on the bottom of the home screen. Search for something e.g. food. Click …

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## [Reporting a Bug about Bug Reporting](https://community.glideapps.com/t/reporting-a-bug-about-bug-reporting/77330)

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**Author:** [@mstam2](https://community.glideapps.com/u/mstam2)\
**Replies:** 1\
**Last updated:** [October 25, 2024, 5:16pm UTC](https://community.glideapps.com/t/reporting-a-bug-about-bug-reporting/77330 "2024-10-25T17:16:10Z")

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I think that the chatbot is down :slight\_smile:

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## [Current Glide incident with login affecting Zapier](https://community.glideapps.com/t/current-glide-incident-with-login-affecting-zapier/77317)

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**Author:** [@HeartwoodTreeCo](https://community.glideapps.com/u/HeartwoodTreeCo)\
**Replies:** 3\
**Last updated:** [October 25, 2024, 2:11pm UTC](https://community.glideapps.com/t/current-glide-incident-with-login-affecting-zapier/77317 "2024-10-25T14:11:00Z")

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I had a bunch of Zapier errors today, I’m guessing related to this. Anyone else seeing login-related Zapier errors like this? Anything to do in the meantime?

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## [Google Sheet no longer syncing, manual sync unsuccessful](https://community.glideapps.com/t/google-sheet-no-longer-syncing-manual-sync-unsuccessful/66219)

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**Author:** [@CaptS](https://community.glideapps.com/u/CaptS)\
**Replies:** 3\
**Last updated:** [October 25, 2024, 11:22am UTC](https://community.glideapps.com/t/google-sheet-no-longer-syncing-manual-sync-unsuccessful/66219 "2024-10-25T11:22:32Z")

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Hi! I’m hoping someone can help me out… My App/Pages support link: Glide My app runs off a google sheet, and it is no longer syncing. When I click the “manually sync data” icon, I get Error 1035: “Glide could not reloa…

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## [Error 1035 (Make sure the sheet exists and has not been moved to a different location that causes the Glide login email account to not be able to access the sheet.)](https://community.glideapps.com/t/error-1035-make-sure-the-sheet-exists-and-has-not-been-moved-to-a-different-location-that-causes-the-glide-login-email-account-to-not-be-able-to-access-the-sheet/72998)

<div class="topic-metadata">

**Author:** [@jiwook\_hwa](https://community.glideapps.com/u/jiwook_hwa)\
**Replies:** 10\
**Last updated:** [October 25, 2024, 11:21am UTC](https://community.glideapps.com/t/error-1035-make-sure-the-sheet-exists-and-has-not-been-moved-to-a-different-location-that-causes-the-glide-login-email-account-to-not-be-able-to-access-the-sheet/72998 "2024-10-25T11:21:39Z")

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First time reporting a bug? Refer to our Start Here post. Intermittently, the synchronization of the Google Sheets and Glide apps you are using stops syncing and “Error 1035” appears. I am using the Glide “Legacy Pr…

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## [Roll Dice column facing error](https://community.glideapps.com/t/roll-dice-column-facing-error/77276)

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**Author:** [@Yion](https://community.glideapps.com/u/Yion)\
**Replies:** 3\
**Last updated:** [October 24, 2024, 11:13pm UTC](https://community.glideapps.com/t/roll-dice-column-facing-error/77276 "2024-10-24T23:13:50Z")

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Description The roll dice column become null with the error message below: Error: Loading the manifest “glide.json” failed. Is the URL correct, and the hosting set up correctly? How to replicate All project with …

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## [Maps feature does not work properly, does not pick up certain addresses](https://community.glideapps.com/t/maps-feature-does-not-work-properly-does-not-pick-up-certain-addresses/77162)

<div class="topic-metadata">

**Author:** [@holysheets](https://community.glideapps.com/u/holysheets)\
**Replies:** 17\
**Last updated:** [October 24, 2024, 3:57am UTC](https://community.glideapps.com/t/maps-feature-does-not-work-properly-does-not-pick-up-certain-addresses/77162 "2024-10-24T03:57:10Z")

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I am setting an events page up that has a list of all the venues on the page. One of the venues is the Dubai Opera, which address is: Sheikh Mohammed bin Rashid Blvd - Downtown Dubai - Dubai - United Arab Emirates For…

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## [WebSite Performance Report](https://community.glideapps.com/t/website-performance-report/77238)

<div class="topic-metadata">

**Author:** [@gldusr](https://community.glideapps.com/u/gldusr)\
**Replies:** 2\
**Last updated:** [October 23, 2024, 7:48am UTC](https://community.glideapps.com/t/website-performance-report/77238 "2024-10-23T07:48:39Z")

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Hi! I’m new with GlideApps, currently building an inventory webapp. Yesterday i upgraded to the Maker plan and for the moment all looks great except some minor inconveniences for my usecase, as it usually happens as no…

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## [Login Major Issues](https://community.glideapps.com/t/login-major-issues/77253)

<div class="topic-metadata">

**Author:** [@Edilson](https://community.glideapps.com/u/Edilson)\
**Replies:** 1\
**Last updated:** [October 22, 2024, 1:16pm UTC](https://community.glideapps.com/t/login-major-issues/77253 "2024-10-22T13:16:02Z")

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First time reporting a bug? Refer to our Start Here post. Team ID: uNJY9z4sHQhkvymvHBrC App ID: ZhNFOlyTmgt3hLu2K1gn Description I am experiencing a bug in the login process. The emails are registered in the users…

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## [Add row action not working properly](https://community.glideapps.com/t/add-row-action-not-working-properly/77179)

<div class="topic-metadata">

**Author:** [@Daniel\_Lof](https://community.glideapps.com/u/Daniel_Lof)\
**Replies:** 8\
**Last updated:** [October 18, 2024, 3:35pm UTC](https://community.glideapps.com/t/add-row-action-not-working-properly/77179 "2024-10-18T15:35:17Z")

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What seems to be a bug suddenly appeared when I add a step to an action flow that would Add a row to a table. I have tried emptying cache/cookies and tried with different browsers and computers, but the bug is still ther…

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## [Poor Glide support SOP](https://community.glideapps.com/t/poor-glide-support-sop/77082)

<div class="topic-metadata">

**Author:** [@Miroslav\_Madaric](https://community.glideapps.com/u/Miroslav_Madaric)\
**Replies:** 12\
**Last updated:** [October 17, 2024, 4:35pm UTC](https://community.glideapps.com/t/poor-glide-support-sop/77082 "2024-10-17T16:35:22Z")

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Here I am reportuing poor procedure in Glide support, based on today’s incident. It is not known when exactly the problem with connection to external services occured, but first report about that was at about 6 am CET. I…

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## [Choice write to in different table cant be "Requested"](https://community.glideapps.com/t/choice-write-to-in-different-table-cant-be-requested/77112)

<div class="topic-metadata">

**Author:** [@Miroslav\_Madaric](https://community.glideapps.com/u/Miroslav_Madaric)\
**Replies:** 0\
**Last updated:** [October 15, 2024, 4:46pm UTC](https://community.glideapps.com/t/choice-write-to-in-different-table-cant-be-requested/77112 "2024-10-15T16:46:22Z")

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If you set Choice as Required component, it functions if “Write to” refers to the table selected for the tab in concern. If “write to” is set e.g. for User profile row, “Required” doesn’t work. Evidence: Screenshot …

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## [Airtable sync not working: Error 1035](https://community.glideapps.com/t/airtable-sync-not-working-error-1035/77033)

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**Author:** [@Paul\_de\_Freitas](https://community.glideapps.com/u/Paul_de_Freitas)\
**Replies:** 4\
**Last updated:** [October 15, 2024, 2:02am UTC](https://community.glideapps.com/t/airtable-sync-not-working-error-1035/77033 "2024-10-15T02:02:09Z")

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Team ID: E2NbV950bZGsJFF8U7R1 App ID: CDBXiF6RYSVl3DMVsZxc Description App is not updating with data from Airtable data source. When I try manual syncing from data tab, error message shows: ‘Glide could not relo…

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